Coating Advisor

  Key responsibilities:

• Provide technical advice and support on Hempel’s product and services to Hempel’s customers while complying to the technical parameters/ specification, practices and procedures

• Working with Hempel’s sales and delivering the agreed level of services to the customers in accordance to the agreement while demonstrating strong customers orientation while customers can recognize the value Hempel’s service

• Delivering the service and product performance through observation, monitoring (of site work), highlighting (to customers, Technical Services managers and sales) and recording (on corporate reporting) on any deviation to the specification execution.

• Exercise sound technical discretion by understanding paint characteristic (including recoating intervals, minimum dry-film-thickness etc), end user needs and, when necessary, get clients’ participation if there is a deviation

• Initiate and engage discussions to secure external stakeholders' agreement if the projects are not run in accordance to the requirement

• Ensure conforming to Hempel’s reporting guidelines

Key tasks:

• Managing the project assigned in accordance with the service level and following on the paint specification and procedures. Technical Services activities with clients on site (75%)

• Conforming to departmental and corporate guidelines (15%)

• Self-Learning and development (10%)

Required education, experience and job-related skills:

Minimum ITE or GCE ‘O’ with a pass in English.

• Previous experience in delivering service for coatings either or experience in yard’s shipwright, paint maker’s technical adviser or applicator

• Strong customers focus and orientation.

• Able to travel within short notices and without passport restriction.

• Good English competence (written and spoken) with good reporting skills

Application due

2024-04-15

Seniority Level

Associate

Job Functions

Customer Service, Engineering, Manufacturing, Quality Assurance

Industry

Chemicals

Across the globe, Hempel’s coatings solutions protect surfaces, structures and equipment. They extend asset lifetimes, reduce maintenance costs and make homes and workplaces safer and more colourful. Hempel was founded in Copenhagen, Denmark in 1915 by J.C. Hempel, and is solely owned by the Hempel Foundation, which not only ensures a solid economic base for the company, but is dedicated to making a difference in the world by empowering children to learn, supporting coatings science and sustaining biodiversity.