Executive Housekeeper
Job Details
Full Job Description
Company Description
"Why work for Accor?
We are far more than a worldwide
leader. We welcome you as you are and you can find a job and brand
that matches your personality. We support you to grow and learn every
day, making sure that work brings purpose to your life, so that during
your journey with us, you can continue to explore Accor’s limitless
possibilities.
By joining Accor, every chapter of your story is
yours to write and together we can imagine tomorrow's hospitality.
Discover the life that awaits you at Accor, visit what you love, care
for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
Executive Housekeeper
You are
the cornerstone of our hotel's excellence! As an Executive
Housekeeper, you will assume the responsibility of overseeing guest
rooms, guaranteeing a pristine and inviting environment. Your
meticulous attention to detail will contribute to ensuring that every
guest enjoys a comfortable and impeccably maintained space, playing an
integral role in crafting unforgettable moments for our valued guests.
What’s in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities
What you will be doing:
- Compile and update Standard Operating Procedures for all areas of responsibility periodically
- Ensure that all auditing and reporting standards are conveyed to staff and adhered to
- Ensure that guests enjoy impeccable housekeeping product and that services offered by team members are offered in a timely manner
- Conduct quality control inspections of all areas of the hotel and share results with the team
- Work with Chief Engineer to maintain areas of the hotel to the highest standards and assist in scheduling periodic property maintenance followed by spring-cleaning
- Manage all outside contractors relating to his/her department ensuring that they follow all hotel policies
- Oversee operations of Laundry and Linen, Flower and Decoration, and Butler Service
Qualifications
Your experience and skills include:
- Warm and caring personality; previous housekeeping experience is an asset
- Ability to anticipate and focus attention on guest needs, being professional and welcoming
- Local contract
- Minimum 6 years of Housekeeping experience with 3 years at a management level
- Excellent reading, writing and oral proficiency in English language
- Good working knowledge of MS Excel, Word, & PowerPoint
- Excellent organizational skills and time management
- Strong leadership, interpersonal and training skills
- Good communication and customer contact skills
- Results and service oriented with an eye for details
- Ability to multi-task, work well in stressful & high-pressure situations
- A team player & builder
- A motivator & self-starter
- Well-presented and professionally groomed at all times
Additional Information
Your team and working environment:
- Our commitment to Diversity & Inclusion:
- We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Executive Housekeeper
AccorHotel
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