Sea Logistics Operational Care Specialist

Full Job Description

If you are a motivated individual with a passion for logistics and a desire to contribute to a dynamic team, we encourage you to apply for the Sea Logistics Operational Care Specialist position. Join our team and be a part of our commitment to delivering excellence in logistics services! Your Role You will be responsible for enabling transport activities by executing bookings, entering orders while liaisingwith our customer care specialists to ensure all requirements are met in a timely + efficient manner. Your Responsibilities

• To create/complete shipment details in our internal transport management system (carrier/vessel, item description etc).
• To monitor + report on operational performance of carriers + other vendors as well as ensuring strong data quality is available for timely + accurate customer reporting.
• To coordinate with our customer care teams (CCL), haulers + carriers for the export of shipments + organize transport activities based on the customer promise.
• To obtain dangerous goods (DG) approval where necessary.
• To create files for consolidation containers (unless performed by dedicated planners).
• To ensure costs + revenues are entered during the shipment creation, providing cost awareness + efficiency, ensuring profit maximization.
• To support in resolving claims + disputes.

• Bachelor degree
• Preferred at least 5 year experience in related field
• Able to converse fluently inBahasa Indonesiaand English
• Ability to establish priorities and accomplish multiple tasks with minimal supervision & computer skills
• Strong time management, analytical thinking, communication and coordination skill