22 Account Management jobs in Indonesia

**Customer Service Engineer IV**
**Description**
We are pioneers. We were the first to break the sound barrier and design the first functional jetpack. We were aboard NASA's first lunar mission and brought advanced tiltrotor systems to market. Today, we are defining the future of on-demand mobility. At Bell, we are proud to be an iconic company with superb talent, rapidly creating novel and coveted vertical lift experiences.
Bell is seeking a Customer Service Engineer (CSE), based in Indonesia, to support Bell customers in the Asia Pacific region. This role requires extensive travel to support the assigned territory.
The individual selected for this role will deliver world-class technical support to Bell aircraft owners in the region. This individual is a direct link for the customer to Bell support including technical assistance, aircraft operational guidance, logistical assistance, and sales support. **Job Responsibilities**
Responsible to represent Bell to our customers throughout the world. To develop and enhance customer satisfaction by providing a direct link between various Bell entities and our customers leading to a great customer experience and increased sales.
**Technical Support:**
* Consults on customer technical issues to maintain, repair, and upgrade aircraft.
* Provides hands-on maintenance for Bell aircraft during company-sponsored demonstrations and shows.
* Conducts expert trouble-shooting to minimize aircraft down time and thrill our customers.
* Conducts sign-off of Bell-owned aircraft maintenance activities.
* Develops and conducts formal presentations on maintenance-related topics to customers, which could include conferences, seminars, etc. (e.g. rotor track and balance, human factors)
**Sales Support:**
* Consults the customer on appropriate spare parts and volumes to purchase.
* Establishes relationship between aircraft salesperson and customers, which results in aircraft sales, as well as aftermarket support and services.
* Acts as technical expert to assist salesperson conducting sales demonstration in the field.
* Provides sales support.
**Administrative Support:**
* Interfaces with customers on warranty-related matters to ensure warranty policy and guidelines are being followed.
* Acts as the interface between customers and the Bell commercial business to ease the customer experience during purchase of aftermarket parts and services.
* Assists with scheduling of classes at the Bell Training Academy for foreign entities, and course translation as needed.
* Collects Bell fielded aircraft data, which allows Bell to make decisions on spares sales, service offerings, and new business development.
**General:**
* This position is remotely located and operated independently of direct supervision for decision-making and day-to-day activities.
* This role requires to be on-call 24 hours a day based on the needs of customers for aircraft maintenance and support.
* At least 50% travel is required.
**Qualifications**
* Must have at least 10 years of hands-on helicopter maintenance experience and hold a regulatory body certification, such as an FAA Airframe and Powerplant license or LAME license.
* Must have at least 5 years' experience working on/with Bell helicopters from a maintenance/repair perspective.
* Have experience supporting helicopters in the field and at a Maintenance Centre.
* Be a manager or team leader.
* Preferably have overseas work experience.
* Experience with EFIS and FADEC systems.
* Integrated avionics experience.
* Candidate must read, write, and speak English fluently.
* Must be able to travel with short notice and on weekends as needed.
* Must be able to be on-call 24 hours a day including weekends, as the call is to support aircraft on ground (AOG).
* Must live in or be able to relocate to the service area indicated.
* Physical Requirements:
* Must be physically capable to work on and around aircraft in demanding environments. Must be able to climb ladders, lift up to 25 lbs above head, crawl under aircraft, and work in various weather environments.
* Must have a strong customer service mindset, with the ability to positively impact customer perception of care, attention, and satisfaction. Customer satisfaction is the primary focus of this position and is expected to translate to customer loyalty to the Bell brand.
_Don't miss the chance to join a diverse, inclusive environment where you feel a sense of belonging. As a member of our global workforce, you will collaborate with dedicated, enthusiastic teams where unique experiences, backgrounds and ideas combined with a strong passion for our products take us above and beyond flight_ **.**
**Recruiting Company:** Bell Textron Inc.
**Primary Location:** Indonesia-Jakarta
**Job Function:** Product Support
**Schedule:** Full-time
**Job Level:** Individual Contributor
**Job Type:** Standard
**Shift:** First Shift
**Travel:** Yes, 50 % of the Time
**Job Posting:** 06/10/2025, 3:25:26 AM
**Job Number:** 333001

Job Title:
Advisor I, Customer Service - Indonesia
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Essential Functions/Core Responsibilities**
- Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
**Candidate Profile**
- High school diploma with three to six months of relevant experience preferred
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed
- Based on location and/or program, additional experience/skills may be required
*Job requirements may vary by country and will not contravene any local laws
**Career Framework Role**
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.
**Supplemental Geographical Information**
RECRUITER ENTER THE APPLICABLE LANGUAGE:
GERMANY - This job description does not apply to employees in Germany.
UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION
PHILIPPINES
- Minimum of two years of college education. No prior call center experience is required
- Ability to think clearly and can explain simple issues effectively, both written and verbally
INDIA
- Ability to effectively communicate, both written and verbally
- Listen attentively to customer needs and concerns; demonstrate empathy
- Clarify customer requirements; probe for and confirm understanding of requirements or problem
- Confirm customer understanding of the solution and provide additional customer education as needed
- Ability to learn including strong problem solving skills
- Demonstrate strong probing and problem solving skills
- Should be able to handle complex queries
- Should be able to resolve customer queries independently
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Location:
IDN Jakarta
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

Lowongan Kerja SMA/SMK PT Mayora Indah Tbk (Mayora Group)

1. Posisi : Oреrаtоr Prоdukѕі
Kuаlіfіkаѕі :

• Pеndіdіkаn Mіnіmаl SMK atau SMA Semua Juruѕаn.
• Memiliki Pengalaman di Arеа Operator Prоdukѕі Jadi Nilai Tambah
• Mеmіlіkі Ketelitian, Disiplin dan Tanggung Jawab.
• Tеrbіаѕа Bеkеrjа dengan Sіѕtеm Monoton (Tidak Mudаh Bosan).
• Dараt Bеkеrjа Sесаrа Indіvіdu аtаuрun Berkelompok.
• Bersedia Bеkеrjа dеngаn Sistem Shіft.
• Bеrѕеdіа di tempatkan dі Plant Mayora Group Jakarta, Tangerang, Bekasi Dan Bogor

Informasi Pendaftaran :
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Alamat PT Mayora Indah (Mayora Group)

Head Office Gedung Mayora Group Headquarter
Jl. Daan Mogot KM 18, Cengkareng, Jakarta

Tangerang Factory Jl. Daan Mogot Km 19,
Batuceper, Tangerang

Jl. Raya serang Km. 12,5 Desa Bitung Jaya,
Kecamatan Cikupa, Tangerang

Cibitung Factory Kawasan Industri MM2100
Jl. Jawa Blok H No. 10, Cibitung, Bekasi

Pabrik Mayora Bogor

Jl. Raya Tajur No.89, RT.01/RW.07, Pakuan, Kec. Bogor Sel., Kota Bogor

Job Title:
Advisor I, Customer Service - Indonesia Yogyakarta
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Essential Functions/Core Responsibilities**
- Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
**Candidate Profile**
-Minimum Education is D3 or S1
- Good English communication skills
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed
- Based on location and/or program, additional experience/skills may be required
*Job requirements may vary by country and will not contravene any local laws
Career Framework Role
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Location:
IDN Yogyakarta, Lippo Mall Floors 1 & 6
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

**Description**
**You Lead the Way. We've Got Your Back.**
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
**About The Team**
The Global Network Services (GNS) team is the bank partnership arm within the Global Merchant and Network Services (GMNS) organization.
The team is set up to accelerate the growth of the Amex License issuing and acquiring business through developing and growing strategic bank partnerships in the region. The partnerships span across Independent Operator markets (where the entire market is franchised to the partner including Consumer, Corporate and Acquiring businesses) and proprietary markets (where the partner has a Network Card License to issue cards to expand American Express brand).
**Key Responsibilities:**
+ Business Development - Develop and grow the Independent Operator partnership license businesses in Asia & South Pacific Growth Markets, primarily Indonesia and Brunei.
+ Relationship Management - Develop strategic relationships with key decision-makers within the issuing and acquiring partners, build strong multi-level relationships across the partners' organization and ensure alignment within GNS strategy and financial model.
+ Partnership Value - Develop and increase network value to our issuing and acquiring partners through value sell and deepen Amex's market share within partner's business.
+ Key Deliverables - Provide strategic thought expertise to generate new business volume and marginal contribution in delivering key performance indicators, namely, New Cards Acquisition, Billings, Revenue, Expenses targets and merchant acceptance and network vibrancy in Indonesia and Brunei.
+ Drive Merchant Acquiring activities and expand payment acceptance channels:
- Be the on-ground support and follow-up on key projects and initiatives that helps to close acceptance coverage gaps.
- Execute market coverage plans to drive >85% parity across key markets, point-of-sale strategy and mystery shopping to detect suppression / surcharge issues, coverage gaps etc.
- Work towards parity acceptance in key strategic industries across markets.
+ Drive Consumer Card Issuing:
- Competitive Analysis - assess competitive trends across markets both in the issuing space.
- Product Line Strategy - Establish clear product line strategy with bank partner to drive consumer take up and engagement across various segments with partners.
- Business Opportunities - Identify and follow up on opportunities that will drive significant market growth, deepen the relationship with partners and optimise overall profitability of the relationship.
+ Managing Regulator Relationships & Matters for Indonesia:
- Responsible for building and maintaining strong relationships with regulatory authorities ensuring timely and effective communication and serve as key liaison between company and local regulator.
- Support and partner with internal stakeholders in navigating evolving regulatory requirements to develop strategies for regulatory change management.
- Supports end-to-end regulatory filings, period reports etc. and ensure accuracy, timeliness and completeness of regulatory submissions.
- Responsible for legal entity governance in Indonesia.
+ Lead all discussions internally with other Line of Business (LOBs) and functional teams including marketing, legal, operations, finance, compliance teams etc. to ensure alignment and consistent delivery of services to the partners to support business needs and growth.
+ Negotiate and effectively manage investments and funds to drive partnership growth, taking ownership of overall market profitability.
+ Understand the partner's business strategies; craft and execute tactical plans to improve partner profitability, delivering on all key segments and objectives agreed within the context of the overall relationship and business agreements.
+ Work with partners to continuously premiumise the existing portfolio and identify margin improvement opportunities.
+ Go-to-person for competitive market intelligence and market practices.
+ Support allocated regional initiatives on an ongoing or ad hoc basis.
**Preferred Qualifications** **:**
+ Mandatory 8-10 years of experience of card issuing / merchant acquiring / large business development roles in payment industries or network experience.
+ Possess deep understanding of card schemes & of payment industry economics and can independently lead sophisticated financial deals.
+ Proven experience in managing regulatory interactions and relationships with Bank Indonesia.
+ Understanding of regulations with a focus on payments systems and networks in Indonesia.
+ Possess strong negotiations and relationship building skills.
+ Motivated and driven self-starter with ability to get things done with strong business acumen.
+ Ability to act as a strategic thought leader and influence key stakeholders from the financial services partners to acquiring partners.
+ Outstanding matrix management skills, with the ability to engage and lead cross-functional teams across the organisation.
+ Ability to convert strategy into clear, actionable initiatives with track record of driving results.
+ Ability to multi-task and prioritise across diverse requirements and deliver to partner-driven timeframes.
+ Strong understanding of the drivers of profitability for issuing and acquiring.
+ Ability to create opportunities and work in ambiguous and challenging environment.
+ Proficiency in Bahasa Indonesia, Malay and English.
+ Hybrid role based in Indonesia.
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Sales
**Primary Location:** Indonesia-Daerah Khusus Ibukota Jakarta-Menteng
**Schedule** Full-time
**Req ID:** 25013706

**Our Mission**
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
**Who We Are**
We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.
As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.
**Your Career**
As we continue to grow as an organization, we are hiring premier major account sales professionals to run and drive sales engagements into a set of high touch accounts.
You develop trusted relationships at a high, executive level, focusing on the strategic nature of the partnership. This means that you have a concrete understanding of our product suites and are able to help identify areas that can be resolved by our solutions. Your credibility will guide customers in their search to transition to a more secure online environment. You feel empowered by our product offerings - and love a technical challenge.
**Your Impact**
+ Play a key role in navigating complex accounts in order to generate and deliver winning proposals, contract bids, statements of work, and RFI/RFP response
+ Acquire and manage major accounts within your account settings, growing the business and developing the pipeline
+ Employ world-class account management skills to identify cross-selling and up-selling opportunities within targeted major accounts
+ Conduct highly effective presentations to C-level executives
+ Develop and execute sales strategies and tactics that maximize opportunity within major customer environments
+ Perform high-level sales planning, leading to accurate forecasting of the business
+ Build relationships with and sell through channel partners
+ Meet and exceed sales quota by creating and implementing strategic account plans targeting enterprise-wide deployments
**Your Experience**
+ For this critical position, Palo Alto Networks is seeking a thoughtful, disciplined and passionate leader who will bring significant experience and credibility to the management team- They will be regarded by both employees and the marketplace as an immediate "win" for the company
+ Palo Alto Networks would like to hire a candidate who understands the monthly sales cycle of a hardware and software business
+ The ideal candidate will have experience leading a quarterly focused technology company through a period of successful and rapid growth
+ He/she will be a well-known and well-regarded executive within the technology industry and be considered a strong visionary, leader and manager
**The Team**
Our sales team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security.
As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won't find someone at Palo Alto Networks that isn't committed to your success - with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats.
**Our Commitment**
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.

Job desc :

- Merealisasikan development perusahaan (dari membuat rencana, riset, analisa sampai eksekusi)

- Mengisi training agen properti baru

- Memanage puluhan Sales Manager yang bertugas merekrut dan mengelola agen properti baru

Skill :

- Memiliki kemampuan komunikasi yang baik, terbiasa berhubungan profesional dengan banyak orang

- Mampu menciptakan dan merealisasikan ide² baru untuk mengembangkan perusahaan

- Memiliki kemampuan merencanakan, riset dan menganalisa dengan baik

- Memiliki wawasan luas dan kreatif dalam memecahkan masalah yang ada

- Memiliki kemampuan melatih, memimpin, mengelola dan mengontrol puluhan orang dalam tim

- Mampu menjabarkan isi materi training dengan baik sehingga mudah dipahami

- Mampu menjawab dan memberikan solusi yang tepat atas setiap kendala tim

- Mampu bekerja dengan cepat & teliti

The Bancassurance Sharia Business Development role offers a unique opportunity to expand our reach in the Sharia-compliant insurance market, aligning with our mission of providing ethical and tailored financial solutions. This position is vital in developing strategic partnerships with banking institutions to promote Sharia-compliant insurance products, ensuring they meet the diverse needs of our clients. The successful candidate will gain valuable insights into Islamic finance, enhance their skills in business development, and contribute to the growth of a socially responsible product line. This role provides the chance to be at the forefront of innovation in the Sharia financial sector, driving both personal career advancement and the organization's success.
**Position Responsibilities:**
+ Work with Key Bank Partner to drive syariah Business across all Regions and retain outstanding relationship for Referral business
+ Responsible to drive day to day activity, control quality of sales, minimize fraud and customer complaint.
+ Empowering action to fulfill organization need and work closely with Head of Sales & Distribution to find tune strategy & initiatives for overall sharia business, which include referral and direct business model
+ Track and report on business development activities, including leads, opportunities, and sales metrics
+ Provide regular updates and reports to senior management on business development progress and outcomes
+ Work closely with the marketing, product development, and finance teams to align business development strategies with overall company goals.
+ Collaborate with key stakeholders to ensure successful execution of business development initiatives
**Required Qualifications:**
+ Bachelor's degree with Minimum 7 years in insurance company
+ Have experience in Sharia is preferable
+ Fluent in English both oral and written.
+ Negotiating skills
+ Highly developed communication & relationship skills
**Preferred Qualifications:**
+ strong understanding of Sharia principles, excellent relationship management skills, strong strategic mindset and a proven track record in sales and business development
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido

At Hach ( we ensure water quality for people around the world, and every associate plays a vital role in that mission. Our founding vision is to make water analysis better-faster, simpler, greener and more informative. We accomplish this through teamwork, customer partnerships, passionate experts, and reliable, easy-to-use solutions.
As part of our team, you'll make an immediate, measurable impact on a global scale by enabling the world's everyday water needs. You'll also belong to a respectful and collaborative community that fosters career growth and professional development. You'll be supported by resources that make a positive difference in your life because, at Hach, we value your authenticity and want your talents to shine.
Motivated by the highest possible stakes of climate change and global health, we're working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment. More about us: is proud to be a Water Quality company in **Veralto (NYSE: VLTO)** . Imagine a world where everyone has access to clean water, safe food and medicine, and trusted essential goods. That is the tomorrow Veralto is creating today. Veralto is a $5B global leader in essential technology solutions made up of over 16,000 associates across our Water Quality and Product Identification segments all united by a powerful purpose: Safeguarding the World's Most Vital Resources.
**Job Role - Business Development Manager - F&B - Java**
**Location - Surabaya**
**Job Description**
Business Development Manager would be responsible for driving business growth in the assigned territory/customer in F&B, Pharmaceutical, environmental Laboratory & Muni segment for the complete range of Hach Analysers (Online & Lab). This role involves close collaboration with end users (demand generation, value selling) and channel partner (commercial execution). Key responsibilities including but not limited would be as under:
+ Accountability towards monthly targets on orders / shipments & quarterly targets on opportunity pipeline.
+ Drive business development growth and increase market share in Assigned Territory
+ Deal with key customers in Food and Beverage, Municipal, Drinking Water, Palm Oil, FMCG, Pharma and other assigned industrial verticals.
+ Manage customer relationship from top to bottom and ensure customer satisfaction through product and services
+ Drive value selling and value communication actions at key accounts
+ Strategize and drive marketing and service offerings to key accounts
+ Conceptualize and execute pricing and service agreements with key accounts.
+ Develops, implements & sustains comprehensive account plans (sales, marketing and service programs/strategies) to achieve monthly & annual booking / shipment numbers
+ Meet weekly customer visit targets and generate sales opportunities
+ Be a single point contact for customers, ensuring consistent communication, responsiveness, and follow-up.
+ Prepares and maintains all sales documentation (Sales Funnel, Client Profile, etc.) and ensures updated accurate sales funnel, forecasting, and customer records in CRM system (SFDC)
+ Practice & evangelize Veralto Enterprise System (VES) tools like VM/DM, Kaizen, PSP, Policy Deployment, etc to run effective service processes.
+ Understand customer requirement and offer correct product/technology solution.
+ Lead end-to-end sales process from lead generation to deal closure, including post-sales support coordination.
+ Regular follow up with customers to conclude the order
+ Coordination with channel partner to generate quotation & follow up for order booking
+ Coordination/Teamwork with supply chain & Service teams to ensure fulfilment of order to customer satisfaction.
+ On time payment collection from customers for escalated cases
+ Monitor competitor activities and suggest strategic actions to protect and expand market share in the assigned territory
+ Drive and execute actions to deliver results in key focus areas.
+ Support regional marketing activities including seminars, product demos, and exhibitions tailored to local markets.
**Key Requirements**
+ Engineering Graduate / Postgraduate (preferably Instrumentation or chemistry)
+ Having sales experience in the field of Hach / Equivalent Analysers like Chlorine, Silica, Total Hardness, Iron, Manganese, COD, TOC, TSS, Turbidity, Dissolved Oxygen, Portable Lab, Spectrophotometers, etc.
+ Minimum 5 - 12 years of direct sales & business development experience in Analyzer Field.
+ Familiarity with key stake holders at customer locations in East Java and East Indonesia Region, especially in Food & Beverage, Municipal, Palm Oil & related industries.
+ Understanding and experience in liquid analytical instrument field is a must.
+ Prior experience of working with customers from Food & Beverages , Municipal drinking water, pharma, Palm Oil & related industries.
+ Excellent presentation skills and competence in MS office and SFDC
+ Travelling 50 - 70 % of the time in the assigned territory
**Soft Skills: -**
+ Ability to quickly grasp & easily adapt new ideas, concepts, methods
+ Self-starter and must be comfortable working independently
+ Proactive and action oriented
+ Strong analytical skills
+ Excellent written and verbal communication skills
+ Has a good EQ and strong interpersonal skills and ability to forge long term relationship.
+ Teamwork and ability to work across cultures, locations and business teams
+ Is open minded and high on integrity
Diversity, Equity, and Inclusion | Veralto ( : At Veralto, we are dedicated to building and sustaining a truly diverse and inclusive culture. These are not just words on a page-Diversity and Inclusion is a top priority for the company, and it ties deeply to each of our core values. Veralto and all Veralto Companies are equal opportunity employers that evaluate applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
If you've ever wondered what's within you, there's no better time to find out.
**Unsolicited Assistance**
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies ( , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.