2,613 IT & Software jobs in Indonesia

Hardware Engineer (Compliance Engineer)

Jakarta, Jakarta Cisco

Posted 1 day ago

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Hardware Engineer (Compliance Engineer)
Apply ( Location:Jakarta, Indonesia
+ Area of InterestEngineer - Hardware
+ Job TypeProfessional
+ Technology InterestNetworking
+ Job Id1446266
**Meet the Team:**
**Cisco Systems** is the worldwide leader in networking and telecommunications equipment, transforming how people connect, communicate, and collaborate.
The **Corporate Compliance** team is seeking a highly motivated **Compliance Engineer** with expertise in ICT technologies and regulatory compliance-particularly focused on **Indonesian regulations and certification processes** .
**Your Impact:**
This position is **based in Jakarta** and requires direct support of compliance-related tasks for the Indonesian market.
**Key Responsibilities**
+ Establish and maintain strong relationships with local regulators and stakeholders
+ Monitor and engage in the development of technical regulations; evaluate potential impact and communicate updates to internal Business Units (BUs)
+ Support product compliance activities, including coordinating and witnessing in-country lab testing
+ Ensure accurate and up-to-date compliance documentation and databases
+ Collaborate with cross-functional teams such as Government Affairs (GA) and participate in industry forums to stay informed of regulatory developments
**Minimum Qualifications:**
+ Bachelor's or Master's degree in Information Technology, Computer Science, or a related field
+ Minimum **8 years** of experience in ICT industry
+ Strong knowledge of compliance standards and regulations, including **safety, EMC, radio, telecom, security** , and customs/import rules
+ In-depth experience with the **SDPPI certification process** in Indonesia
+ Hands-on technical skills to support lab setup, testing, and documentation maintenance
+ Excellent interpersonal, verbal, and written communication skills in both **Bahasa Indonesia and English**
+ Strong project management skills; able to manage risk, coordinate resources, and handle multiple tasks in a dynamic environment
**Preferred Qualifications:**
+ Familiarity with **Cisco technologies** ; certifications such as **CCNA, CCNP, or CCIE** are a plus
If you have related background and are passionate about contributing to be part of a team driving Cisco's success in Indonesia-we encourage you to apply!
**Why Cisco?**
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put - we power the future.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
**Message to applicants applying to work in the U.S. and/or Canada:**
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees haveaccess ( to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco's Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
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Senior Technical Account Manager (OpenShift and App Foundation)

Jakarta, Jakarta Red Hat

Posted 2 days ago

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**About The Job**
**The Red Hat South East Asia Technical Account Management (TAM) team is looking for an experienced, enterprise-level engineer to join us as a Technical Account Manager.In this role, you will serve as a trusted advisor who will work with a small set of key strategic customers to provide practical technical and architectural guidance for the Red Hat Application Foundation / OpenShift Container Platform. You will provide personalized, attentive, proactive support and mentorship to assigned strategic enterprise customers. You will establish high-value relationships with key stakeholders to understand their environment, including IT infrastructure, internal processes, and business requirements. You will share technical best practices and serve as a point of contact for any major incidents, managing customer expectations and communications to a resolution of such incidents. As a Technical Account Manager, you will work closely with our Engineering, R&D, Product Management, and Global Support teams to debug, test, and resolve issues. You'll need to be able to work as part of a team, enjoy working hard, and be professional and dedicated to meeting and exceeding expectations and building relationships. You'll also need to have excellent collaboration skills and ability to learn new technologies quickly and use their time efficiently.**
**What You Will Do**
+ **Manage and grow customer relationships by delivering attentive, relationship-based support**
+ **Build a sense of trust with customers and serve as their advocate within Red Hat**
+ **Perform technical reviews and share knowledge to identify and prevent issues**
+ **Gain an understanding of customer technical infrastructures and environments, hardware, and offerings**
+ **Create customer engagement plans and keep the documentation on customer environments updated**
+ **Support enterprise customers, implementing automated and containerized cloud application platform solutions**
+ **Perform initial or secondary investigations and respond to online and phone support requests**
+ **Partner closely with Red Hat's engineering, product management, and technical support teams to debug, test, and resolve issues**
+ **Regularly contribute to the Red Hat knowledge base and share best practices with peers and colleagues**
+ **Participate in internal projects and initiatives and serve as a subject matter expert and mentor for specific technical or process areas**
+ **Deliver key portfolio updates and help our customers successfully implement upgrades**
+ **Manage customer use cases and maintain clear and concise case documentation**
+ **Engage with Red Hat's solutions engineering teams to help develop solutions patterns based on customer engagements as well as personal experience that will guide platform adoption**
+ **Engage with Red Hat's field teams, customers, and partners to ensure a positive cloud technology experience and a successful outcome resulting in long-term enterprise success**
+ **Communicate how specific Red Hat's cloud solutions and our cloud roadmap align with customer use cases**
+ **Travel, as necessary, to visit customers and attend events within the country or region**
**What You Will Bring**
+ **8+ years of experience working in customer support, development, engineering, or quality assurance (QA) organization**
+ **Ability to manage and grow existing enterprise customer relationships by delivering proactive, relationship-based support**
+ **Outstanding written and verbal communication skills; ability to convey complex information to customers clearly and concisely**
+ **Competent comprehension of enterprise architecture and strategic business drivers**
+ **Ability to manage multiple issues and projects with a focus on detail**
+ **Aptitude to learn new technologies quickly, including topics like container orchestration, container registries, container build strategies, and microservices on container platforms**
**The Following Are Considered a Plus**
+ **Experience with system management, cloud, or MW**
+ **Bachelor's degree in a technology-related discipline, preferably computer science or engineering**
+ **Prior experience working in a technical leadership or mentorship role**
+ **Experience with training and presentation delivery**
+ **Expertise with enterprise cloud solutions like** **Platform-as-a-Service** **(Red Hat OpenShift), containers, Kubernetes and MW**
+ **Experience working in DevOps environments**
+ **Software engineering background; experience with RPM-based Linux and Java technologies**
+ **Experience deploying applications in cloud environments**
+ **Experience developing containerized applications**
+ **Good understanding of continuous integration (CI) and continuous delivery (CD) concepts**
**For more information on the technical account manager role please refer to:**
** Red Hat**
Red Hat ( is the world's leading provider of enterprise open source ( software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
**Inclusion at Red Hat**
Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
**Equal Opportunity Policy (EEO)**
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
**Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.**
**Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email** ** ** **. General inquiries, such as those regarding the status of a job application, will not receive a reply.**
This advertiser has chosen not to accept applicants from your region.

Oracle Consultant Fusion HCM

Jakarta, Jakarta IBM

Posted 3 days ago

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**Introduction**
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
**Your role and responsibilities**
As Oracle functional consultant, you will be:
* Conduct system implementation activities using Oracle Peoplesoft / Oracle Fusion application for Human Capital Management Modules.
* Provides solution for client's requirement using Oracle Peoplesoft / Oracle Fusion application.
* Working as a team on implementation projects.
* Follow project methodology and strive to achieve project timeline.
* Creates documentation as part of project deliverables.
* Maintain good communication with the client during the project implementation.
**Required technical and professional expertise**
* Working experience minimum 3 years OR 3x cycle as Oracle Fusion or Peoplesoft implementation / Oracle Fusion or Peoplesoft support.
* The candidate must possess a Bachelor's Degree in Information Systems or equivalent.
* Good communication skills, able to influence, negotiate and conduct a presentation with customers.
**Preferred technical and professional experience**
Having experience in Oracle Fusion Implementation is a preference.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
This advertiser has chosen not to accept applicants from your region.

Network Technical Architect

Jakarta, Jakarta NTT America, Inc.

Posted 3 days ago

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Job Description

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
As a Networking Technical Architect at NTT DATA, you will serve as a trusted technical advisor, transforming business requirements into comprehensive network solutions. drawing from your extensive expertise, you will design network architectures from the communications layer to networking protocols, covering all elements such as network gear, interconnects, hardware, and cloud services for hybrid solutions.
You will analyse, develop, and recommend long-term strategic plans to ensure network capacity meets current and future requirements. Collaborating with internal stakeholders, you will create technical specifications and develop detailed design documents that align with business objectives and compliance standards.
Your day will include providing pre-sales technical support and helping to transition projects from presales to delivery. You will be integral in developing and managing proofs of concept (POCs), which involve setting up, delivering, and ensuring the successful completion of these initiatives.
You will work closely with sales teams to influence and guide them, ensuring they are well-equipped to close deals. From scope determination to product pricing and rFP/rFI responses, your involvement is pivotal to ensuring the technical solutions meet client objectives.
On assigned engagements, you will own the proposed solutions, transitioning the build and implementation to delivery teams. Your Responsibilities also include preparing executive summaries, documenting proposed technology solutions, and assisting in final client presentations, ensuring all deliverables meet the highest standards.
**To thrive in this role, you need to have:**
+ A deep understanding of network protocols, topologies, security, routing, switching, wireless networks, and IP addressing.
+ Broad product knowledge with an integrated understanding of technology.
+ Familiarity with the Internet of Things, big DATA, network management, quality of service, cloud computing, and virtualization.
+ Extensive experience in professional technical roles, including software development, systems design and deployment, or networking and infrastructure within large-scale, multinational technology services environments.
+ Proficiency in project management methodologies.
+ Strong client engagement skills and solid technical consulting aptitude.
+ Effective collaboration and communication skills, contributing to team success.
+ A bachelor's degree in information technology, computer science, information systems, or a related field.
**Workplace type** **:**
Hybrid Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
This advertiser has chosen not to accept applicants from your region.

MS Engineer (L1)

Jakarta, Jakarta NTT America, Inc.

Posted 3 days ago

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Job Description

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
As an Applications Managed Services Engineer (L1) at NTT DATA, you will provide essential support and monitoring services for our clients' critical software applications, including ErP and Middleware technologies. You will be the go-to problem solver, proactively identifying, investigating, and resolving application-based incidents to ensure that we consistently meet our Service Level Agreements (SLAs).
Your day will include monitoring and managing client applications, responding to service requests, and resolving low-complexity incidents to keep our clients' applications running smoothly. You will work on the first line of support, ensuring that any issues are quickly identified and resolved or escalated as needed. Your role includes executing approved maintenance activities such as patching and making configuration changes.
Communication is key in this role. You will provide support to clients via phone or chat, ensuring that their needs are met efficiently and effectively. Additionally, you will create and update knowledge articles to help streamline processes and improve service delivery. Opportunities for work optimization, including automation and process improvements, will be a focus of your responsibilities.
Occasionally, you might also contribute to project work and be involved in implementing and delivering disaster recovery functions and tests. Your proactive approach and positive outlook will ensure that our clients always have a smooth and efficient experience.
**To thrive in this role, you need to have:**
+ Entry-level experience in managing platforms such as Windows Server Administration, Linux Server Administration, Virtualization Administration, Server Hardware, and Storage Administration.
+ Basic knowledge of infrastructure and technology within supported technical domains (e.g., ErP, Windows, Linux, SQL, Oracle Middleware, and Webserver).
+ Strong planning skills, with the capability to anticipate and adapt to changing circumstances.
+ A client-focused mindset, with the ability to understand and prioritize client needs.
+ The ability to communicate and work effectively across different cultures and social groups.
+ Active listening skills, including paraphrasing, probing for further information, and refraining from interrupting.
+ A positive outlook, even when working under pressure or putting in longer hours as needed.
+ A bachelor's degree in information technology/computing, or equivalent work experience.
**Workplace type** **:**
Hybrid Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
This advertiser has chosen not to accept applicants from your region.

Senior Technical Account Manager - OpenShift, RHEL, Middleware

Jakarta, Jakarta Red Hat

Posted 4 days ago

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Job Description

Red Hat South East Asia TAM team is looking for an experienced, enterprise-level engineer to join us as a Senior Technical Account Manager in Jakarta, Indonesia. In this role, you will serve as a trusted advisor who will work with a small set of key strategic customers to provide practical technical and architectural guidance for the Red Hat Enterprise Linux / OpenShift Container Platform / Red Hat JBoss. You will provide personalized, attentive, proactive support and mentorship to assigned strategic enterprise customers. You will establish high-value relationships with key stakeholders to understand their environment, including IT infrastructure, internal processes, and business requirements. You will share technical best practices and serve as a point of contact for any major incidents, managing customer expectations and communications to a resolution of such incidents. As a Senior Technical Account Manager, you will work closely with our Engineering, R&D, Product Management, and Global Support teams to debug, test, and resolve issues. You'll need to be able to work as part of a team, enjoy working hard, and be professional and dedicated to meeting and exceeding expectations and building relationships. You'll also need to have excellent collaboration skills and ability to learn new technologies quickly and use their time efficiently.
**What You Will Do:**
+ Manage and grow customer relationships by delivering attentive, relationship-based support
+ Build a sense of trust with customers and serve as their advocate within Red Hat
+ Perform technical reviews and share knowledge to identify and prevent issues
+ Gain an understanding of customer technical infrastructures and environments, hardware, and offerings
+ Create customer engagement plans and keep the documentation on customer environments updated
+ Support enterprise customers, implementing automated and containerized cloud application platform solutions
+ Perform initial or secondary investigations and respond to online and phone support requests
+ Partner closely with Red Hat's engineering, product management, and technical support teams to debug, test, and resolve issues
+ Regularly contribute to the Red Hat knowledge base and share best practices with peers and colleagues
+ Participate in internal projects and initiatives and serve as a subject matter expert and mentor for specific technical or process areas
+ Deliver key portfolio updates and help our customers successfully implement upgrades
+ Manage customer use cases and maintain clear and concise case documentation
+ Engage with Red Hat's solutions engineering teams to help develop solutions patterns based on customer engagements as well as personal experience that will guide platform adoption
+ Engage with Red Hat's field teams, customers, and partners to ensure a positive cloud technology experience and a successful outcome resulting in long-term enterprise success
+ Communicate how specific Red Hat's cloud solutions and our cloud roadmap align with customer use cases
+ Travel, as necessary, to visit customers and attend events within the country or region
**What You Will Bring**
+ 5+ years of experience working in customer support, development, engineering, or quality assurance (QA) organization
+ 5+ years of expertise working on Red Hat Middleware Products, ie. JBOSS, Fuse, AMQ, Data Grid
+ Ability to manage and grow existing enterprise customer relationships by delivering proactive, relationship-based support
+ Outstanding written and verbal communication skills; ability to convey complex information to customers clearly and concisely
+ Competent comprehension of enterprise architecture and strategic business drivers
+ Ability to manage multiple issues and projects with a focus on detail
+ Aptitude to learn new technologies quickly, including topics like container orchestration, container registries, container build strategies, and microservices on container platforms
**The Following Are Considered a Plus**
+ Experience with system management, cloud, or Middleware
+ Bachelor's degree in a technology-related discipline, preferably computer science or engineering
+ Prior experience working in a technical leadership or mentorship role
+ Experience with training and presentation delivery
+ Expertise with enterprise cloud solutions like Platform-as-a-Service (Red Hat OpenShift), containers, Kubernetes and Middleware
+ Experience working in DevOps environments
+ Software engineering background; experience with RPM-based Linux and Java technologies
+ Experience deploying applications in cloud environments
+ Experience developing containerized applications
+ Software engineering background; experience with RPM-based Linux and Java technologies
+ Good understanding of continuous integration (CI) and continuous delivery (CD) concepts
For more information on the technical account manager role please refer to:
Red Hat**
Red Hat ( is the world's leading provider of enterprise open source ( software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
**Inclusion at Red Hat**
Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
**Equal Opportunity Policy (EEO)**
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
**Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.**
**Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email** ** ** **. General inquiries, such as those regarding the status of a job application, will not receive a reply.**
This advertiser has chosen not to accept applicants from your region.

Managed Services Client Service Desk Administrator

Jakarta, Jakarta NTT America, Inc.

Posted 4 days ago

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Job Description

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Managed Services Client Service Desk Administrator is an administrative role that supports the smooth operation of the service desk function.
This role involves tasks such as coordinating service requests, assisting the client service desk team, and maintaining documentation and records to support efficient incident resolution and service delivery.
**Key responsibilities:**
+ Provides an administrative support service to the Managed Services Client Service Desk team.
+ Provides entry level administrative tasks as required by the team.
+ Ensure the correct escalation procedure is followed on all critical calls and requests.
+ May be responsible for receiving, validating, and logging client requests, capturing the detail of the request.
+ Assists with analyzing and interpreting escalation requests to ensure the correct categorization and prioritization.
+ Ensures all relevant documents related to the tickets / requests are maintained, including the client's information.
+ Performs any other related task as required.
**To thrive in this role, you need to have:**
+ Ambitious self-starter with the ability to work under general direction.
+ Ability to use sound judgment to escalate an issue to a higher level.
+ Displays a methodical in approach to ticket resolution.
+ Demonstrates ability to interact with a variety of stakeholders.
+ Demonstrates required integrity to ensure excellent client service and retention.
+ Good attention to detail and client focused.
+ Strong and effective verbal and written communication skills.
+ Ability to work in 24X7 shift structure, based on a defined roster as required.
**Academic qualifications and certifications:**
+ High School Certification or diploma or equivalent.
**Required experience:**
+ Basic to moderate level years of experience
+ Basic to moderate level experience level in the Technology Industry and Call Centre environment
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
This advertiser has chosen not to accept applicants from your region.
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Sr Technical Lead

GE Vernova

Posted 4 days ago

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**Job Description Summary**
In this role, you will work closely with customers, Delivery Manager and Project Manager not just to understand but also, to define customer requirements, develop technical proposals, and set expectations for software implementations/upgrades and interface projects. You will lead technical delivery is the project as per your domain expertise workstream , as well as an individual contributor, on these engagements, contributing to software implementation, power application tuning, troubleshooting, customization, and integration into customer systems while balancing scope versus project time and resource commitments. You will act as an SME for the organization, coordinating cross-organizationally and independently mentoring project team.
Impacts approaches, projects and programs in the functional area or affected business organization and ways of working. Impacts quality, efficiency and effectiveness of own team. Has significant input into priorities. Guided by professional practices and policies that are shaped by the role. The role has moderate autonomy, requiring high levels of operational judgment.
**Job Description**
Key Responsibilities:
+ Work with the Project Manager (PM) through close coordination for scope management, schedule, risk management, and quality management.
+ Accountable for successful delivery of technical scope items to meet the schedule, cost and quality commitments.
+ Project Execution control: Build effective Work Breakdown Structures (WBS) .
+ Manage project team and activities to drive project deliverables
+ Communicate effectively with Project Manager, Customer, Project team (APAC and global), DevOps on project and technical items such as project status, risks and mitigation, scope, and issues
+ Trigger and validate engineering Gate Reviews (Requirements, Design, Factory Testing Readiness, Site Acceptance Readiness) within GEV and the customer
+ Utilize software delivery performance measurement tools and indicators (e.g. Jira burndown charts)
+ Collaborate with Technical Leader and SME to deploy GEV transmission and distribution solution to client environments:
+ Prepare input data such as network model files, load & generation forecasts, future planning scenarios, resources availability, and generation cost data.
+ Prepare, modify, and configure client and testing input data for solutions by creating scripts/Simulator for FAT or split data feed from customer for SIT/UAT.
+ Convert and validate client CIM network models using developed tools and scripts, validating powerflow results.
+ Collaborate with our Service Engineering development lead during the development cycle to ensure all custom deliverables meet defined needs and standards and are on time and budget
+ Respond to all client inquiries, bugs, and product ideas for in-flight projects and file tickets for the Product or project team
+ Lead the simulation of project scenarios utilising combinations of solutions, configuration, and input data.
+ Perform use case and client specific testing runs and lead factory and site acceptance testing.
+ Debug software, documenting issues for the testing teams.
+ Analyse and assess data and results of project activities and tasks.
+ Hands-On experience, with certification a plus, in deploying solution to the GEV or Client staging.
+ Report on project outcomes and present findings to project partners and stakeholders.
+ Utilize GEV Product knowledge and expertise to drive excellence in execution through continuous improvement, change management (costs base reduction, lead time reduction, productivity improvement, quality improvement, etc)
+ Agile mindset and ability to work with one or more Scrum Teams (Region and Global team) to execute and deliver solutions for our customers
+ Good understanding of DevOps concepts, such as automated builds, automated deployments and automated tests, to lead customers and apply those concepts to your daily deliverables
+ Validate project scope review in coordination with the Solution Design team identifying, documenting, and estimating any change requests (CR) or project risks with mitigation plans. Work with Project Manager to communicate with customer.
+ Assist in the tendering process for project proposals or CRs working with the Customer Engagement team/resource managers to validate scope and estimates as well as reviewing each proposal with the customer.
+ Ensure a smooth transfer to maintenance at project end
+ Engage in Customer management activities with Project Manager
+ Work with Project Manager to report or resolve any process non-conformances in a timely manner
**Qualifications/Requirements**
+ Bachelor's or Master degree in Information Technology, Computer Science, Physics, Electrical Engineering, or related Engineering Discipline from an accredited university or college
+ **Experience** .
+ You have strong electricity industry knowledge, with 7+ years relevant work experience.
+ You will bring strong analysis skills including requirements elicitation and management skills.
+ You understand how to trace a requirement to a design specification and the test plans / cases.
+ You are comfortable automating processes and utilizing or building scripting solutions to support product solutions.
+ You bring software development experience and a strong understanding of the SDLC and integrating custom solutions into a product, in our case the GEV GridOS product.
+ **Knowledge** . You are highly familiar with emerging energy industry trends and implications on utility clients in the area of DER management, Transmission, Wide area monitoring (WAMS), distribution planning, IT, SCADA and asset management with a strong background in analysis.
**Desired Characteristics**
Teamwork.
+ You are a natural collaborator and demonstrate a "we before me" attitude.
Problem Solving.
+ You can quickly understand and analyse various approaches and processes and are able to configure solutions to client needs given existing product functionality. You have the ability to drill down to the details, obtaining the right level of specificity for your team. You can creatively solve complex problems.
Communication.
+ Strong written and verbal communication style. Can effectively share complex technical topics with various levels of audience.
Growth Mindset.
+ You are deeply curious and love to ask questions. You're a lifelong learner.
Client Focus.
+ You enjoy being in front of clients, listening to their needs. You are deeply focused on ensuring their success. You can create powerful user stories detailing the needs of your clients.
Innovation.
+ A genuine interest in new tools and technology. You learn new software quickly without extensive documentation or hand holding.
**Nice to have:**
+ Master's degree.
+ AWS Certification.
+ DevOps hands on experience.
+ Cybersecurity hands on experience.
+ Familiarity with cloud-based solutions and deployment activities (Azure and / or GCP)
+ Utility integration experience (E.g. SCADA, ADMS, OT, OMS , WAMS, DERMS, etc.)
+ Familiar with SCADA Protocols, WAMS C37 protocols, Phasor data concentrator and phashorpoints
+ Experience with power system analysis software (eg OpenDSS, CYME, Powerfactory, Synergi etc.)
+ Familiar with Operating system such as MS-Windows Server and Red Hat Linux
+ Familiar with Kubernates, microservices, data stores like elasticsearch, PostgreSQL, Kibana, Grafana, kafka
+ Familiar with Programming experience in software development with Microsoft Visual Studio / Development tools, Eclipse, C#, and C++ programming
+ Experience in using Virtualization (VMware vSphere, vCenter, vMotion, Microsoft Hyper-V, Nutanix, etc)
+ Experience in software analysis, design, quality assurance, architecture, and Agile development methodology
+ Basic knowledge in Automatic process deployment, continues improvement (CI) and continues deployment (CD), GitOps, Automation Management Platform (AMP), Ansible
+ Demonstrated ability to learn new software development practices, languages, and tools
+ Familiar with project testing such as Factory acceptance test (FAT), Site acceptance test (SAT) and user acceptance test (UAT)
+ Familiar with web and other technologies such as HTML 5, Javascript, CSS and JQuery, Perl script, Phyton, strawberry Perl, RDBMS system such as oracle, MS-SQL, Oracle, PostgreSQL, Microsoft Power BI reporting, Tableau, crystal reports, etc
**Additional Information**
**Relocation Assistance Provided:** No
#LI-Remote - This is a remote position
GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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Azure Cloud, Digital Advisory

Jakarta, Jakarta Avanade Inc.

Posted 5 days ago

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Job Description

Advisory, Cloud, Manager/Group Manager
Pair your adaptable, collaborative, curious mindset with your tech skills to help client digitally transform their ways of working. Better experience for air travellers? Data to help a non-profit better serve kids with needs. An Advisory role at Avanade offers you a purposeful career. Know your clients' needs inside out, work with them beginning to end, enjoy achievements together - and repeat.
Come join us
More and more organizations are changing to Microsoft Azure Cloud Services. We are looking for an enthusiastic and committed Cloud Advisor to help our customers determine their Cloud strategy on the way to optimal productivity. You will map out the needs and design customized Cloud environments, developing, and delivering their journey to Cloud experience. Together we do what matters.
What you'll do
* Focus on providing advisory and implementation insights and services to help clients realize meaningful business growth through Could/Azure transformation
* Develop compelling Journey to Cloud strategies for our clients, bringing an advisory lens and consultative approach to the process.
* Provide advice to our clients, helping them understand the true potential of technology to transform their business, bridging the gap between business and IT as you build strong client relationships.
* Support the identification, qualification, and conversion of Azure related opportunities. * Drive Journey to Cloud offerings in the market, effectively positioning those offerings (and sub-offerings) with sales teams, channels, and target clients (direct and indirect)
* Develop overall solution plans and strategic vision for Cloud Azure solutions, providing a comprehensive roadmap for clients' needs.
* Lead with a team of business leaders, technical and sales experts to determine the strategy for offering identification and investment opportunities and drive strategic changes to the portfolio.
Skills and experiences
* Minimum 7 years within Consulting Industry
* A deep understanding of the Journey to Azure road and the ability to consult, plan and lead clients on this journey.
* Experience with large/complex scale migrations to Microsoft Azure not limited to BizzApps in CRM Dynamics 365/ CE, Data & AI among others
* Knowledge of infrastructure solutions, especially in relation to Microsoft programs, platform migration, system security, enterprise directories, and cloud technologies.
* Extensive experience selling large Information Enterprise Architecture programs.
* Experience with organizational change associated with the delivery and roll-out of cloud-based (ideally Azure) solutions.
Other desired skills include:
* Demonstrated experience supporting business development and practice growth activities.
* High level understanding of the challenges facing large enterprise clients when adopting new technology, with deep experience supporting clients navigate the transition.
About you
Characteristics that can spell success for this role:
* Consultative, collaborative, relationship builder
* Resilient, adaptable, flexible
* Intellectually curious and passionate about tech
* Storyteller and engaging content creator
Enjoy your career
Some of the best things about working at Avanade
Top-shelf clients - Our clients accelerate value by being bold, imaginative-and fast. Look at who we work with - you've probably heard of them and just might want to work with them, too
Next-level work - Utilize emerging tech and become adept at solving business critical issues, acquire industry expertise, and a deep understanding of the technologies and capabilities within the Microsoft ecosystem
Flexible work schedule -We provide employees with a flexible work schedule that includes flexible start and end times as well as the ability to work remotely
Find out more about some of our benefits (1) here.
A great place to work
As you bring your skills and abilities to Avanade, you'll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and our communities. You'll join a community of smart, supportive collaborators to lift, mentor and guide you, but to also lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact and live. It's all here, so take a closer look! Together we do what matters.
We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our (2) Inclusion & Diversity(3) page.
Create a future for our people that focuses on:
* Expanding your thinking
* Experimenting courageously
* Learning and pivoting
Inspire greatness in our people by:
* Empowering every voice
* Encouraging boldness
* Celebrating progress
Accelerate the impact of our people by:
* Amazing the client
* Prioritizing what matters
* Acting as one
Learn more
To learn more about the types of projects our Advisory team works on check out this case studies:
* (4) Avanade Advisory | Avanade
* (5) Bain & Company KM Platform Case Study | Avanade US
* (6) Junior Achievement - Digital Strategy Client Story | Avanade US
* (7) RWE AG Client Story | Avanade US
* (8) Rathbones WX Case Study | Avanade US
Interested in knowing what's going on inside Avanade? Check out our blogs:
* (9) Avanade Insights Blog | Avanade
* (10) Inside Avanade Blog | Avanade
References
Visible links
1. work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Avanade believes that all persons are entitled to equal employment opportunities, and we do not discriminate against our employees, applicants, or job seekers because of their race, color, gender, religion, national origin, disability, veteran status, age, marital status, sexual orientation, genetic information, gender identity, or any other protect group status as defined by law.
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QA Associate Manager, Perfumery & Beauty

Cileungsi, West Java dsm-firmenich

Posted 6 days ago

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Job Description

**Job title** - QA Associate Manager, Perfumery & Beauty
**Location** - Cileungsi, Indonesia
**Your key responsibilities**
+ **Site Management :** reporting responsibility for all Quality issue within the site including:
+ Management of daily activities within the QA department
+ Ensuring quality standards are met with ISO 9001 standards
+ Conduct Quality trainings
+ Close management of quality non-conformances and reporting, reporting of issue has to be non-biased and transparent
+ Lead and co-ordinate on Quality and customer audits
+ Develop and maintain a local QA system that ensures the highest level of product quality and services to the customer (including managing quality systems F-GMP programs, and enforcing corporate policies, methods and specifications).
+ Drive efforts to improve efficiency with available resources without compromising on compliance directives and customer satisfaction.
+ Coordinate the contribution to the global system of performance indicators (customer complaints, delivery times, customer ratings and audits) to be used to quantify, identify and then continually correct quality issues on a local basis in collaboration with other Firmenich Divisions.
+ Promote and communicate Quality Essentials and Quality Operational Requirement to employes (and suppliers) throughout the Business Divisions and Support Centres locally.
+ Conduct internal audits of the local site (manufacturing, logistics, CX, QC etc.), judged according to defined corporate expectations and standards. Direct and participate in corrective action programs when needed or requested by corporate functions.
+ Lead and co-ordinate on client and supplier audits.
+ Participate to the regional Quality and Operation meetings
+ Conduct monthly site Quality meeting to Operations
+ Lead on the client complaint investigation, conduct RCA (Root cause analysis) with stakeholders and liaise with clients
+ Review trend analysis of non conformances, and work with Operation to improve the situation
+ Conduct mandatory training to new join Operational team (for example best labelling and Good Manufacturiing Practices)
+ Collaboration with Operation team on new process change projects and continuous improvement/cost saving projects
+ Execute and implement any continuous improvement, site projects, regional or global projects. For example like the FEP (Functional Excellence Platform)
+ Conduct and set up validation protocol for new equipments and new processes with Operations. Ensure validation documentation are audit-ready.
+ Lead on change control and risk assessment process, conduct Quality Risk assessment, Failure mode and Effects Analysis for processes.
+ Execute any other related QA function as per assigned by the direct reporting line.
**We offer**
+ **Unique career paths across health, nutrition and beauty** - explore what drives you and get the support to make it happen.
+ **A chance to impact millions of consumers every day** - sustainability embedded in all we do.
+ **A science led company, cutting edge research and creativity everywhere** - from biotech breakthroughs to sustainability game-changers, you'll work on what's next.
+ **Growth that keeps up with you** - you join an industry leader that will develop your expertise and leadership.
+ **A culture that lifts you up** - with collaborative teams, shared wins, and people who cheer each other on.
+ **A community where your voice matters** - it is essential to serve our customers well.
**You bring**
+ Degree in Chemistry, Engineering, or related field.
+ 1-3 years of experience in QA or validation in a GMP-regulated environment (pharma, cosmetics, food, etc.).
+ Familiarity with Quality Management System, setting up of validation requirements for new equipments and (FDA, ICH Q8-Q10, ISO standards).
+ Detail-oriented with strong documentation and communication skills.
+ Effective verbal and written communication skills, business proficiency in English.
+ Ability to work both independently and collaboratively in a team setting.
**About dsm-firmenich**
At dsm-firmenich, we don't just meet expectations - we go beyond them.
Join our global team powered by science, creativity, and a shared purpose: to bring progress to life.
From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions - every single day. Whether it's fragrance that helps you focus, alternative meat that's better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.
And while you're making a difference, we'll make sure you're growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They're essential to our future.
Because real progress only happens when we **go beyond, together.**
**DEI and equal opportunity statement**
At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work - and that's exactly the kind of culture we're building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.
We're proud to be an equal opportunity employer, and we're serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we're committed to reflecting the world we serve.
We welcome candidates from all backgrounds - no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you.
And if you have a disability or need any support through the application process, we're here to help - just let us know what you need, and we'll do everything we can to make it work.
**Agency statement**
We're managing this search directly at dsm-firmenich. If you're applying as an individual, we'd love to hear from you. We're not accepting agency submissions or proposals involving fees or commissions for this role.
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