272 Media & PR jobs in Indonesia
Consumer Finance Communication Specialist

Posted 2 days ago
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Job Description
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
**Primary Objectives:**
The Communication Specialist is responsible for managing and resolving complex customer issues and conflicts. This involves developing and executing communication strategies to effectively address and resolve customer complaints, mediate disputes, maintain positive relationships with customers and the ability to handle high-pressure situations with professionalism. This role will work closely with customers and internal stakeholders to ensure consistent messaging and effective communication across all channels.
**Principal Responsibilities: (Include but not limited to)**
**Email and SMS Management:**
+ Respond to all communications such as emails and SMS within documented service agreements.
+ Maintain a high level of responsiveness and professionalism in all written communications.
+ Write, edit, and proofread high-quality communication such as emails and SMS.
+ Document all resolution processes and outcomes thoroughly.
+ Provide seamless, concierge-style service to customers and ensure the communication is grammatically correct and professional in nature.
+ Ensure quality customer service is provided to all potential and existing clients and customers.
**Customer Issue Resolution**
+ Address all written communication (including, but not limited to) of customer complaints and concerns promptly and professionally.
+ Proactively ensure account maintenance is prioritised and to avoid possible complaints.
+ Actioning Adhoc Escalations using proper policy and procedures.
+ Researching all queries/complaints thoroughly and providing detailed accurate account information.
+ Implement best practices and innovative solutions to enhance conflict resolution processes.
**Stakeholder Collaboration**
+ Take an active role in cross-functional projects and initiatives, leveraging your experience to enhance the efficiency and customer experience of operational processes.
+ Provide a holistic support tof all Consumer Finance Contact Centre team members under the contact centre and include other departments if necessary.
+ Implement and support communication strategies that align with the organisation's goals and objectives.
+ Adhere to all policies and procedures relating to Workplace Health and Safety ensuring the safety of yourself and all other people who may be affected by your conduct in the workplace.
+ Display a Count On Me! service to all internal and external parties.
+ Show integrity in all aspects of the position by doing the right thing, taking responsibility, and delivering on the promise.
+ Display leadership values by ensuring effective communication and respecting your peers and managers.
**Key Position Criteria:**
+ Strong problem-solving and critical-thinking skills.
+ Ability to work independently as well as in a team environment.
+ An ability to work with a sense of urgency, whilst balancing a commitment to service quality.
+ Be well-equipped in being able to deliver difficult information to customers.
+ An ability to work under pressure and maintain a positive attitude.
+ Be proactive and solutions-focused.
+ Effective communication skills at all levels.
+ Ability to work autonomously in a fast-paced environment.
+ Experience in high volume or fast-paced collections environment
+ Microsoft Office experience will be well-regarded
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.
Graphic Designer

Posted 10 days ago
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**Job Number** 25124087
**Job Category** Sales & Marketing
**Location** Lampung Marriott Resort & Spa, Jl. Pantai Mutun, Pesawaran Regency, Lampung, Indonesia, 35451VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Designs and produces marketing materials including, but not limited to, advertisements, collateral, signage, flash pieces, electronic brochures and presentations that reflect the brand's image and style in order to drive hotel revenue. Partners with marketing managers and related operational departments as part of a project team providing design and conceptualization solutions pertaining to deliverables. Maintains familiarity with customer demographics and develops an appropriate look and feel for all promotion and event related collateral. Monitors the progress of all projects, including the maintenance of project files and archives, and provides continuous communication to the Marketing and/or project team regarding ongoing project and status updates. Executes various aspects of production including, printing, scanning, digital retouching, image editing, special effects, and file manipulation and layout.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: Bachelor's degree from accredited university or college in Graphic Design.
Related Work Experience: 3 to 5 years Graphic Design experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Public Relations Manager

Posted 18 days ago
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Regent is the epitome of modern luxury for the world's most discerning travelers. Pushing the boundaries of refined living since 1971, Regent colleagues have set out once more to reimagine uplifting experiences that balance serenity and stimulation to heighten the senses. We're seeking passionate leader who is a pre-opening leader and can combine informality and fun with professionalism and sophistication, leaders with an inclusive spirit who embrace individuality and inject positivity into their work environments.
Our colleagues are fundamental to delivering the memorable experiences, and we are committed to creating a culture as diverse as the distinct hotels in our portfolio. If you understand the luxury levers that will help, bring to life a unique guest experience then we would love to hear from you.
Do you see yourself as Public Relations Manager at Regent Bali Canggu?
As Public Relations Manager, you are responsible for developing and implementing the organization's PR and media strategy, building its reputation and ensuring effective media coverage. As a PR manager you will draft or oversee the creation of media releases and content on social media, forge relationships with journalists and key influencers and manage the response to 'crisis' situations.
**Your day to day**
+ Media strategy: Responsible for further developing, implementing and fine-tuning the organization's media strategy. Building media relations; identifying media opportunities; anticipating challenges and coordinating responses.
+ Media handling: To be the first point of contact for media enquiries, liaising with key staff to ensure that journalists are provided with statements or interviews as appropriate.
+ When appropriate undertaking press, TV & radio interviews and identifying appropriate staff to comment and undertake interviews.
+ Internal Communications: to support the internal communications requirements of the Communications & Marketing team.
+ Social media. Working with the Digital Marketing Manager to support the resort's growing social media requirements by supplying content and dovetailing with traditional media activity.
**What we offer**
In return we'll give you a competitive benefit package including, hotel discounts worldwide and the opportunity to progress your career with IHG®. Most importantly, we'll give you the room to belong.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
IHG is committed to promoting a culture of inclusion where everyone feels safe, respected and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Lead Graphic Designer
Posted today
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- Develop and maintain visual brand identity and style guides.
- Create high-quality graphic assets for digital and print marketing campaigns.
- Design user interfaces and user experience elements for websites and applications.
- Collaborate with marketing teams to develop compelling visual content for social media and advertising.
- Produce engaging infographics, presentations, and reports.
- Manage design projects from concept to final delivery, ensuring deadlines are met.
- Provide creative direction and feedback to junior designers and external partners.
- Stay up-to-date with the latest design trends and technologies.
- Present design concepts and rationale to stakeholders.
- Bachelor's degree in Graphic Design, Fine Arts, or a related field.
- Minimum of 7 years of professional graphic design experience.
- A strong portfolio demonstrating expertise in branding, digital design, and print collateral.
- Expert proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign).
- Understanding of UI/UX principles and best practices.
- Excellent communication, presentation, and interpersonal skills.
- Ability to manage multiple projects and work effectively under pressure.
- Strong understanding of typography, color theory, and composition.
- Experience leading design projects and mentoring team members.
Senior Graphic Designer - Remote
Posted today
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Key Responsibilities:
- Develop creative concepts and designs for marketing campaigns, websites, social media, and other visual communications.
- Create high-quality graphic assets, including logos, illustrations, layouts, and infographics.
- Ensure brand consistency across all design projects.
- Collaborate with marketing, content, and product teams to understand project requirements and deliver effective designs.
- Manage multiple design projects simultaneously, adhering to deadlines and project scopes.
- Stay up-to-date with the latest design trends, tools, and technologies.
- Prepare final artwork for print or digital production.
- Provide constructive feedback to junior designers and team members.
- Effectively present design concepts and rationale to stakeholders.
- Optimize designs for various platforms and mediums.
- Maintain a clean and organized digital asset library.
Qualifications:
- Bachelor's degree in Graphic Design, Fine Arts, or a related field.
- Minimum of 5 years of professional experience as a Graphic Designer.
- A strong portfolio showcasing a diverse range of design work across digital and print media.
- Expert proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other relevant design software.
- Excellent understanding of typography, color theory, layout, and visual hierarchy.
- Strong conceptualization and creative problem-solving skills.
- Ability to work independently and collaboratively in a remote team environment.
- Excellent communication and presentation skills.
- Familiarity with UI/UX principles is a plus.
- Detail-oriented with a commitment to producing high-quality work.
This remote position offers a fantastic opportunity for a talented designer to contribute to impactful projects.
Senior Graphic Designer
Posted today
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Junior Graphic Designer (Apprenticeship)
Posted today
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Key Responsibilities:
- Assist in creating visually appealing graphics for digital and print media, including social media posts, website banners, brochures, and presentations.
- Learn and apply design principles to create compelling visual concepts.
- Work with design software such as Adobe Photoshop, Illustrator, and InDesign.
- Support the senior design team in developing brand assets and ensuring brand consistency across all materials.
- Prepare final artwork files for print production or digital deployment.
- Participate in brainstorming sessions and contribute creative ideas.
- Assist with photo editing and image manipulation.
- Organize and maintain design assets and files.
- Learn about different design styles and techniques through project work.
- Receive constructive feedback and incorporate it into design revisions.
- Understand project requirements and deadlines.
- Collaborate with marketing and content teams to create engaging visuals.
- Help in preparing presentations and mockups for client reviews.
- Stay curious and learn about new design trends and tools.
- Develop a portfolio of work throughout the apprenticeship.
Qualifications:
- A strong passion for graphic design and a desire to learn.
- Basic understanding of design principles and aesthetics.
- Familiarity with design software like Adobe Creative Suite (Photoshop, Illustrator, InDesign) is a plus.
- A portfolio showcasing creative projects (even personal projects are welcome).
- Good communication and collaboration skills.
- Attention to detail and ability to follow instructions.
- Eagerness to take on new challenges and responsibilities.
- Ability to work effectively both independently and as part of a team.
- Currently pursuing or recently completed a degree or diploma in Graphic Design, Visual Arts, or a related field.
- Enthusiasm for visual storytelling and brand building.
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Senior Graphic Designer & Digital Artist
Posted today
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Our client is seeking a talented and innovative Senior Graphic Designer & Digital Artist to join our Arts & Entertainment division. This is a fully remote position, allowing you to showcase your creativity and design skills from anywhere. You will be responsible for creating visually compelling graphics, illustrations, and digital assets for a variety of projects, including marketing campaigns, digital media, websites, and branding initiatives. Your ability to translate creative concepts into engaging visual narratives will be essential in capturing audience attention and conveying key messages. This role requires a strong portfolio demonstrating expertise in graphic design principles, digital illustration, and a keen eye for aesthetic detail. You will collaborate with marketing, content, and product teams to bring creative visions to life.
Key responsibilities include:
- Developing creative concepts and producing high-quality graphic design assets.
- Creating digital illustrations, icons, logos, and other visual elements.
- Designing marketing materials, social media graphics, website banners, and email templates.
- Maintaining brand consistency across all visual communications.
- Collaborating with stakeholders to understand project requirements and objectives.
- Providing creative direction and feedback to junior designers.
- Staying updated on the latest design trends, tools, and technologies.
- Preparing final artwork files for various media outputs.
- Concepting and executing visual content for digital platforms.
- Brainstorming and developing innovative visual solutions.
- Ensuring all design work meets quality standards and project specifications.
- Managing multiple design projects simultaneously and meeting deadlines.
- Contributing to the overall visual identity and brand strategy.
The ideal candidate will possess a Bachelor's degree in Graphic Design, Fine Arts, Digital Media, or a related creative field. A minimum of 4 years of professional experience in graphic design and digital art is required, with a strong portfolio showcasing a diverse range of creative work. Proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) is essential. Experience with digital illustration tools and techniques is highly valued. Strong understanding of typography, color theory, layout, and composition principles is crucial. Excellent communication, collaboration, and time management skills are necessary. You should be able to work independently, manage your time effectively, and deliver high-quality work in a remote setting. A passion for creativity, a proactive approach to problem-solving, and the ability to adapt to evolving project needs are key to success.
Senior Graphic Designer
Posted today
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Key responsibilities include:
- Conceptualizing and executing creative design solutions for digital and print media.
- Developing visual concepts, including logos, illustrations, and layouts, that align with brand guidelines.
- Designing marketing collateral, social media graphics, website elements, and presentations.
- Collaborating with marketing teams, product managers, and other stakeholders to understand project needs.
- Managing multiple design projects from concept to completion, adhering to deadlines.
- Ensuring brand consistency across all visual communications.
- Staying current with design trends, software, and technologies.
- Providing creative direction and mentorship to junior designers.
- Preparing final artwork for print production or digital deployment.
- Conducting market research to inform design strategies.
- Contributing to brainstorming sessions and creative strategy development.
- Maintaining a well-organized library of design assets.
- Adapting designs for various platforms and audiences.
The ideal candidate will have a Bachelor's degree in Graphic Design, Fine Arts, or a related field, coupled with a strong portfolio showcasing a diverse range of design work. A minimum of 5 years of professional graphic design experience is required. Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) is essential. Experience with motion graphics or video editing software is a plus. Excellent communication, collaboration, and time management skills are critical for success in this role. This hybrid position offers the opportunity to work collaboratively in the office and remotely, providing a dynamic and flexible work environment.
Senior Graphic Designer - Digital Media
Posted today
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Key responsibilities include conceptualizing and designing engaging graphics for websites, social media, digital advertisements, email marketing campaigns, and other online content. You will develop brand guidelines and ensure consistency across all digital touchpoints. This involves creating visually appealing layouts, illustrations, and interactive elements. Collaborating closely with marketing, content, and product teams to understand project requirements and translate them into compelling visual designs is essential.
The Senior Graphic Designer will also be responsible for preparing final artwork for production, ensuring all files are correctly formatted for different digital platforms. Staying up-to-date with the latest design trends, software, and technologies is crucial. You will contribute to brainstorming sessions and provide creative input on all design-related aspects of projects. Managing multiple design projects simultaneously, meeting deadlines, and maintaining a high standard of quality will be a key requirement.
The ideal candidate will possess a Bachelor's degree in Graphic Design, Fine Arts, or a related field, with a minimum of 5 years of professional experience in graphic design, with a strong emphasis on digital media. A comprehensive portfolio showcasing exceptional design skills, creativity, and a keen eye for detail is mandatory. Proficiency in industry-standard design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects) is essential. Experience with motion graphics and UI/UX design principles is a significant plus. Excellent communication, collaboration, and time management skills are required. This is a remote position, allowing for flexible work arrangements.