272 Media & PR jobs in Indonesia

Consumer Finance Communication Specialist

Travel + Leisure Co.

Posted 2 days ago

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Job Description

**We Put the World on Vacation**
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
**Primary Objectives:**
The Communication Specialist is responsible for managing and resolving complex customer issues and conflicts. This involves developing and executing communication strategies to effectively address and resolve customer complaints, mediate disputes, maintain positive relationships with customers and the ability to handle high-pressure situations with professionalism. This role will work closely with customers and internal stakeholders to ensure consistent messaging and effective communication across all channels.
**Principal Responsibilities: (Include but not limited to)**
**Email and SMS Management:**
+ Respond to all communications such as emails and SMS within documented service agreements.
+ Maintain a high level of responsiveness and professionalism in all written communications.
+ Write, edit, and proofread high-quality communication such as emails and SMS.
+ Document all resolution processes and outcomes thoroughly.
+ Provide seamless, concierge-style service to customers and ensure the communication is grammatically correct and professional in nature.
+ Ensure quality customer service is provided to all potential and existing clients and customers.
**Customer Issue Resolution**
+ Address all written communication (including, but not limited to) of customer complaints and concerns promptly and professionally.
+ Proactively ensure account maintenance is prioritised and to avoid possible complaints.
+ Actioning Adhoc Escalations using proper policy and procedures.
+ Researching all queries/complaints thoroughly and providing detailed accurate account information.
+ Implement best practices and innovative solutions to enhance conflict resolution processes.
**Stakeholder Collaboration**
+ Take an active role in cross-functional projects and initiatives, leveraging your experience to enhance the efficiency and customer experience of operational processes.
+ Provide a holistic support tof all Consumer Finance Contact Centre team members under the contact centre and include other departments if necessary.
+ Implement and support communication strategies that align with the organisation's goals and objectives.
+ Adhere to all policies and procedures relating to Workplace Health and Safety ensuring the safety of yourself and all other people who may be affected by your conduct in the workplace.
+ Display a Count On Me! service to all internal and external parties.
+ Show integrity in all aspects of the position by doing the right thing, taking responsibility, and delivering on the promise.
+ Display leadership values by ensuring effective communication and respecting your peers and managers.
**Key Position Criteria:**
+ Strong problem-solving and critical-thinking skills.
+ Ability to work independently as well as in a team environment.
+ An ability to work with a sense of urgency, whilst balancing a commitment to service quality.
+ Be well-equipped in being able to deliver difficult information to customers.
+ An ability to work under pressure and maintain a positive attitude.
+ Be proactive and solutions-focused.
+ Effective communication skills at all levels.
+ Ability to work autonomously in a fast-paced environment.
+ Experience in high volume or fast-paced collections environment
+ Microsoft Office experience will be well-regarded
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.
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Graphic Designer

Marriott

Posted 10 days ago

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**Additional Information**
**Job Number** 25124087
**Job Category** Sales & Marketing
**Location** Lampung Marriott Resort & Spa, Jl. Pantai Mutun, Pesawaran Regency, Lampung, Indonesia, 35451VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Designs and produces marketing materials including, but not limited to, advertisements, collateral, signage, flash pieces, electronic brochures and presentations that reflect the brand's image and style in order to drive hotel revenue. Partners with marketing managers and related operational departments as part of a project team providing design and conceptualization solutions pertaining to deliverables. Maintains familiarity with customer demographics and develops an appropriate look and feel for all promotion and event related collateral. Monitors the progress of all projects, including the maintenance of project files and archives, and provides continuous communication to the Marketing and/or project team regarding ongoing project and status updates. Executes various aspects of production including, printing, scanning, digital retouching, image editing, special effects, and file manipulation and layout.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: Bachelor's degree from accredited university or college in Graphic Design.
Related Work Experience: 3 to 5 years Graphic Design experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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Public Relations Manager

IHG

Posted 18 days ago

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IHG® is one of the world's leading hotel companies, with a promise to provide True Hospitality for Good. Making everyone feel welcome and cared for, recognized and respected, whoever and wherever they are in the world. Join us and not only can you benefit from the world of variety and opportunity that comes with working for a global organization, but you can also look forward to being part of a company that will appreciate you for being you. We give you room to be yourself.
Regent is the epitome of modern luxury for the world's most discerning travelers. Pushing the boundaries of refined living since 1971, Regent colleagues have set out once more to reimagine uplifting experiences that balance serenity and stimulation to heighten the senses. We're seeking passionate leader who is a pre-opening leader and can combine informality and fun with professionalism and sophistication, leaders with an inclusive spirit who embrace individuality and inject positivity into their work environments.
Our colleagues are fundamental to delivering the memorable experiences, and we are committed to creating a culture as diverse as the distinct hotels in our portfolio. If you understand the luxury levers that will help, bring to life a unique guest experience then we would love to hear from you.
Do you see yourself as Public Relations Manager at Regent Bali Canggu?
As Public Relations Manager, you are responsible for developing and implementing the organization's PR and media strategy, building its reputation and ensuring effective media coverage. As a PR manager you will draft or oversee the creation of media releases and content on social media, forge relationships with journalists and key influencers and manage the response to 'crisis' situations.
**Your day to day**
+ Media strategy: Responsible for further developing, implementing and fine-tuning the organization's media strategy. Building media relations; identifying media opportunities; anticipating challenges and coordinating responses.
+ Media handling: To be the first point of contact for media enquiries, liaising with key staff to ensure that journalists are provided with statements or interviews as appropriate.
+ When appropriate undertaking press, TV & radio interviews and identifying appropriate staff to comment and undertake interviews.
+ Internal Communications: to support the internal communications requirements of the Communications & Marketing team.
+ Social media. Working with the Digital Marketing Manager to support the resort's growing social media requirements by supplying content and dovetailing with traditional media activity.
**What we offer**
In return we'll give you a competitive benefit package including, hotel discounts worldwide and the opportunity to progress your career with IHG®. Most importantly, we'll give you the room to belong.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
IHG is committed to promoting a culture of inclusion where everyone feels safe, respected and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
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Lead Graphic Designer

10110 Jakarta Pusat, Jakarta IDR80000000 project WhatJobs

Posted today

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contractor
Our client is seeking a talented and innovative Lead Graphic Designer to spearhead creative visual projects. This role is based in **Jakarta, Jakarta, ID** and requires the candidate to work on-site. You will be responsible for conceptualizing and executing visually compelling designs across various media, including digital, print, and branding materials. The Lead Graphic Designer will guide the creative vision, ensuring brand consistency and adherence to design standards. You will collaborate closely with marketing, product development, and content teams to translate ideas into impactful visual communications. Key responsibilities include developing brand identity systems, designing marketing collateral, creating website graphics, and producing engaging social media content. The ideal candidate will possess a strong portfolio showcasing a wide range of design styles and a deep understanding of design principles, typography, color theory, and layout. Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) is a must. Experience with motion graphics or UI/UX design is a plus. You will be expected to manage multiple projects simultaneously, meeting tight deadlines while maintaining a high level of quality. The ability to provide constructive feedback to other designers and team members is also important. This role involves significant client interaction and presentation of design concepts. Strong communication and presentation skills are therefore crucial. We are looking for a creative problem-solver who can think outside the box and deliver unique, effective design solutions. Our client values passion, innovation, and a keen eye for detail. Responsibilities:
  • Develop and maintain visual brand identity and style guides.
  • Create high-quality graphic assets for digital and print marketing campaigns.
  • Design user interfaces and user experience elements for websites and applications.
  • Collaborate with marketing teams to develop compelling visual content for social media and advertising.
  • Produce engaging infographics, presentations, and reports.
  • Manage design projects from concept to final delivery, ensuring deadlines are met.
  • Provide creative direction and feedback to junior designers and external partners.
  • Stay up-to-date with the latest design trends and technologies.
  • Present design concepts and rationale to stakeholders.
Qualifications:
  • Bachelor's degree in Graphic Design, Fine Arts, or a related field.
  • Minimum of 7 years of professional graphic design experience.
  • A strong portfolio demonstrating expertise in branding, digital design, and print collateral.
  • Expert proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign).
  • Understanding of UI/UX principles and best practices.
  • Excellent communication, presentation, and interpersonal skills.
  • Ability to manage multiple projects and work effectively under pressure.
  • Strong understanding of typography, color theory, and composition.
  • Experience leading design projects and mentoring team members.
This is an excellent opportunity for a seasoned designer to make a significant impact on our client's brand and visual presence.
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Senior Graphic Designer - Remote

35112 Bandar Lampung, Lampung IDR14000000 Annually WhatJobs

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full-time
Our client is seeking a highly creative and experienced Senior Graphic Designer to join their team in a fully remote capacity. This role involves conceptualizing and creating compelling visual assets for a wide range of digital and print marketing materials. You will be responsible for developing brand identity elements, website graphics, social media content, marketing collateral, and more. The ideal candidate will possess a strong portfolio demonstrating exceptional design skills, creativity, and proficiency in industry-standard design software.

Key Responsibilities:
  • Develop creative concepts and designs for marketing campaigns, websites, social media, and other visual communications.
  • Create high-quality graphic assets, including logos, illustrations, layouts, and infographics.
  • Ensure brand consistency across all design projects.
  • Collaborate with marketing, content, and product teams to understand project requirements and deliver effective designs.
  • Manage multiple design projects simultaneously, adhering to deadlines and project scopes.
  • Stay up-to-date with the latest design trends, tools, and technologies.
  • Prepare final artwork for print or digital production.
  • Provide constructive feedback to junior designers and team members.
  • Effectively present design concepts and rationale to stakeholders.
  • Optimize designs for various platforms and mediums.
  • Maintain a clean and organized digital asset library.

Qualifications:
  • Bachelor's degree in Graphic Design, Fine Arts, or a related field.
  • Minimum of 5 years of professional experience as a Graphic Designer.
  • A strong portfolio showcasing a diverse range of design work across digital and print media.
  • Expert proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other relevant design software.
  • Excellent understanding of typography, color theory, layout, and visual hierarchy.
  • Strong conceptualization and creative problem-solving skills.
  • Ability to work independently and collaboratively in a remote team environment.
  • Excellent communication and presentation skills.
  • Familiarity with UI/UX principles is a plus.
  • Detail-oriented with a commitment to producing high-quality work.

This remote position offers a fantastic opportunity for a talented designer to contribute to impactful projects.
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Senior Graphic Designer

76111 Balikpapan, East Kalimantan IDR14 month WhatJobs

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full-time
Our client, a dynamic creative agency known for its innovative campaigns and digital solutions, is looking for a talented Senior Graphic Designer to contribute to their hybrid team. This role offers a fantastic opportunity to craft compelling visual narratives across a variety of media, from digital platforms to print collateral. You will lead design projects, collaborate with marketing teams, and bring creative concepts to life while mentoring junior designers. The ideal candidate possesses a strong portfolio showcasing exceptional design skills, a keen eye for detail, and proficiency in industry-standard design software. Responsibilities include: Developing creative concepts and executing designs for a wide range of marketing materials, including digital ads, social media graphics, website assets, brochures, and presentations; Collaborating with marketing teams, clients, and other stakeholders to understand project requirements and objectives; Leading design projects from concept to final delivery, ensuring high-quality and on-brand execution; Providing creative direction and feedback to junior designers; Ensuring all designs are visually appealing, effective, and aligned with brand guidelines; Preparing design assets for various platforms, optimizing for web, print, and mobile; Staying current with design trends, tools, and technologies; Managing multiple design projects simultaneously, adhering to deadlines and budgets; Maintaining brand consistency across all visual communications; Participating in brainstorming sessions and contributing innovative ideas; Working effectively within a hybrid team environment, balancing remote work with in-office collaboration. Qualifications: Bachelor's degree in Graphic Design, Fine Arts, or a related field. Minimum of 5 years of professional experience as a Graphic Designer, with a strong portfolio demonstrating expertise in digital and print design. Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) is essential. Experience with motion graphics software (e.g., After Effects) is a plus. Strong understanding of typography, color theory, and layout principles. Excellent communication, collaboration, and time management skills. Ability to work both independently and as part of a team in a hybrid setting. Creativity, problem-solving skills, and a passion for design. Experience in an agency setting is highly preferred.
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Junior Graphic Designer (Apprenticeship)

70111 Banjarmasin, South Kalimantan IDR3500000 month WhatJobs

Posted today

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intern
Our client is looking for an enthusiastic and creative Junior Graphic Designer to join their team as part of an apprenticeship program. This role offers a fantastic opportunity to gain hands-on experience and develop your skills in a professional creative environment. You will work under the guidance of experienced designers, contributing to a variety of exciting visual projects. This position is hybrid, requiring some days in the office and offering remote flexibility.

Key Responsibilities:
  • Assist in creating visually appealing graphics for digital and print media, including social media posts, website banners, brochures, and presentations.
  • Learn and apply design principles to create compelling visual concepts.
  • Work with design software such as Adobe Photoshop, Illustrator, and InDesign.
  • Support the senior design team in developing brand assets and ensuring brand consistency across all materials.
  • Prepare final artwork files for print production or digital deployment.
  • Participate in brainstorming sessions and contribute creative ideas.
  • Assist with photo editing and image manipulation.
  • Organize and maintain design assets and files.
  • Learn about different design styles and techniques through project work.
  • Receive constructive feedback and incorporate it into design revisions.
  • Understand project requirements and deadlines.
  • Collaborate with marketing and content teams to create engaging visuals.
  • Help in preparing presentations and mockups for client reviews.
  • Stay curious and learn about new design trends and tools.
  • Develop a portfolio of work throughout the apprenticeship.

Qualifications:
  • A strong passion for graphic design and a desire to learn.
  • Basic understanding of design principles and aesthetics.
  • Familiarity with design software like Adobe Creative Suite (Photoshop, Illustrator, InDesign) is a plus.
  • A portfolio showcasing creative projects (even personal projects are welcome).
  • Good communication and collaboration skills.
  • Attention to detail and ability to follow instructions.
  • Eagerness to take on new challenges and responsibilities.
  • Ability to work effectively both independently and as part of a team.
  • Currently pursuing or recently completed a degree or diploma in Graphic Design, Visual Arts, or a related field.
  • Enthusiasm for visual storytelling and brand building.
This apprenticeship is an excellent stepping stone for aspiring designers looking to launch their careers. Our client is committed to mentorship and professional development, providing a supportive environment to grow your talent.
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Senior Graphic Designer & Digital Artist

30111 Palembang, South Sumatra IDR14000000 month WhatJobs

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full-time
Palembang, South Sumatra, ID

Our client is seeking a talented and innovative Senior Graphic Designer & Digital Artist to join our Arts & Entertainment division. This is a fully remote position, allowing you to showcase your creativity and design skills from anywhere. You will be responsible for creating visually compelling graphics, illustrations, and digital assets for a variety of projects, including marketing campaigns, digital media, websites, and branding initiatives. Your ability to translate creative concepts into engaging visual narratives will be essential in capturing audience attention and conveying key messages. This role requires a strong portfolio demonstrating expertise in graphic design principles, digital illustration, and a keen eye for aesthetic detail. You will collaborate with marketing, content, and product teams to bring creative visions to life.

Key responsibilities include:
  • Developing creative concepts and producing high-quality graphic design assets.
  • Creating digital illustrations, icons, logos, and other visual elements.
  • Designing marketing materials, social media graphics, website banners, and email templates.
  • Maintaining brand consistency across all visual communications.
  • Collaborating with stakeholders to understand project requirements and objectives.
  • Providing creative direction and feedback to junior designers.
  • Staying updated on the latest design trends, tools, and technologies.
  • Preparing final artwork files for various media outputs.
  • Concepting and executing visual content for digital platforms.
  • Brainstorming and developing innovative visual solutions.
  • Ensuring all design work meets quality standards and project specifications.
  • Managing multiple design projects simultaneously and meeting deadlines.
  • Contributing to the overall visual identity and brand strategy.

The ideal candidate will possess a Bachelor's degree in Graphic Design, Fine Arts, Digital Media, or a related creative field. A minimum of 4 years of professional experience in graphic design and digital art is required, with a strong portfolio showcasing a diverse range of creative work. Proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) is essential. Experience with digital illustration tools and techniques is highly valued. Strong understanding of typography, color theory, layout, and composition principles is crucial. Excellent communication, collaboration, and time management skills are necessary. You should be able to work independently, manage your time effectively, and deliver high-quality work in a remote setting. A passion for creativity, a proactive approach to problem-solving, and the ability to adapt to evolving project needs are key to success.
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Senior Graphic Designer

76101 Balikpapan, East Kalimantan IDR14000000 month WhatJobs

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full-time
Our client is seeking a talented and experienced Senior Graphic Designer to enhance their creative output. This hybrid role requires a designer with a keen eye for aesthetics, a strong understanding of branding, and the ability to translate creative concepts into compelling visual assets. You will be responsible for a wide range of design projects, from digital marketing materials to print collateral, ensuring brand consistency and impactful communication across all channels.

Key responsibilities include:
  • Conceptualizing and executing creative design solutions for digital and print media.
  • Developing visual concepts, including logos, illustrations, and layouts, that align with brand guidelines.
  • Designing marketing collateral, social media graphics, website elements, and presentations.
  • Collaborating with marketing teams, product managers, and other stakeholders to understand project needs.
  • Managing multiple design projects from concept to completion, adhering to deadlines.
  • Ensuring brand consistency across all visual communications.
  • Staying current with design trends, software, and technologies.
  • Providing creative direction and mentorship to junior designers.
  • Preparing final artwork for print production or digital deployment.
  • Conducting market research to inform design strategies.
  • Contributing to brainstorming sessions and creative strategy development.
  • Maintaining a well-organized library of design assets.
  • Adapting designs for various platforms and audiences.

The ideal candidate will have a Bachelor's degree in Graphic Design, Fine Arts, or a related field, coupled with a strong portfolio showcasing a diverse range of design work. A minimum of 5 years of professional graphic design experience is required. Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) is essential. Experience with motion graphics or video editing software is a plus. Excellent communication, collaboration, and time management skills are critical for success in this role. This hybrid position offers the opportunity to work collaboratively in the office and remotely, providing a dynamic and flexible work environment.
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Senior Graphic Designer - Digital Media

90231 Makassar, South Sulawesi IDR16 month WhatJobs

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full-time
Our client, a vibrant company in the Arts & Entertainment sector, is seeking a talented and experienced Senior Graphic Designer with a focus on Digital Media to join their innovative team. This role offers the opportunity to create visually stunning assets that captivate audiences and enhance brand identity across various digital platforms. You will be instrumental in shaping the visual narrative of our client's projects.

Key responsibilities include conceptualizing and designing engaging graphics for websites, social media, digital advertisements, email marketing campaigns, and other online content. You will develop brand guidelines and ensure consistency across all digital touchpoints. This involves creating visually appealing layouts, illustrations, and interactive elements. Collaborating closely with marketing, content, and product teams to understand project requirements and translate them into compelling visual designs is essential.

The Senior Graphic Designer will also be responsible for preparing final artwork for production, ensuring all files are correctly formatted for different digital platforms. Staying up-to-date with the latest design trends, software, and technologies is crucial. You will contribute to brainstorming sessions and provide creative input on all design-related aspects of projects. Managing multiple design projects simultaneously, meeting deadlines, and maintaining a high standard of quality will be a key requirement.

The ideal candidate will possess a Bachelor's degree in Graphic Design, Fine Arts, or a related field, with a minimum of 5 years of professional experience in graphic design, with a strong emphasis on digital media. A comprehensive portfolio showcasing exceptional design skills, creativity, and a keen eye for detail is mandatory. Proficiency in industry-standard design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects) is essential. Experience with motion graphics and UI/UX design principles is a significant plus. Excellent communication, collaboration, and time management skills are required. This is a remote position, allowing for flexible work arrangements.
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