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PT AMERTHA BUMI MAS sedang membuka lowongan untuk posisi Penuh waktu Hotel Manager di Mas, Bali. Lamar sekarang untuk menjadi bagian dari tim kami.

Persyaratan untuk peran ini:

• Mencari kandidat untuk bekerja pada:
• Senin pagi
• Senin siang
• Senin malam
• Selasa pagi
• Selasa siang
• Selasa malam
• Rabu pagi
• Rabu siang
• Rabu malam
• Kamis pagi
• Kamis siang
• Kamis malam
• Jumat pagi
• Jumat siang
• Jumat malam
• Sabtu pagi
• Sabtu siang
• Sabtu malam
• Minggu pagi
• Minggu siang
• Minggu malam
• Gaji yang diinginkan: Rp7,000,000 - Rp8,000,000 per bulan

DICARI CEPAT

GENERAL MANAGER VILLA

About Us

Kasbah Properties is a newly established property management company located in the serene village of Mas, Ubud. We specialize in managing and renting villas and apartments, providing high-end service to both guests and property owners.

Position Overview

We are looking for a proactive and experienced GENERAL MANAGER to lead the full setup and daily operations of the company. This role involves overseeing multiple departments and ensuring operational excellence from the ground up.

Key Responsibilities

• Company Setup & Team Formation: Build the foundation of the company and recruit/manage staff.

• Sales & Marketing: Drive both online and offline marketing efforts, especially through platforms like Instagram, to increase bookings.

• Guest Services: Supervise guest check-ins/outs and handle any issues to ensure top-tier customer satisfaction.

• Property Oversight: Regularly inspect all rental units to maintain high standards.

• Finance & Admin: Manage basic accounting, budgeting, and oversee administrative functions.

• Recruitment: Lead the hiring process to grow a reliable and efficient team.

Requirements

• Previous experience as a GM or similar leadership role in property management or hospitality.

• Strong leadership and problem-solving skills.

• Digital marketing and social media familiarity.

• Fluent in English; Bahasa Indonesia is a plus.

• Based in or willing to relocate to Ubud.

Requirements :

• Excellent in English Spoken
• Min. 1 year experiences in Reservation. Having experiences in Travel Agent industry would be advantage.
• Fast Learner, Fast Adaptate, and have good communication skill
• Placement in Yogyakarta Office

Job Description :

• Handle all aspects of guest needs, e.g : reservations, including flights, accommodations, transportation, and activities.
• Process bookings and manage reservations using the agent portal.
• Providing prompt and professional communication throughout the booking process.
• Ensure all travel-related documents, such as itineraries and travel vouchers, are prepared and delivered to group members in a timely manner.
• Keep up-to-date with the latest travel trends, airline routes, hotel offerings, and industry developments.
• Work closely with other team members, such as travel consultants and managers, to ensure seamless coordination of travel arrangements.
• Be prepared to handle unexpected situations and provide support in case of travel disruptions or emergencies during clients travel.
• Use Khiri IT systems as per instructions, consistently and precisely
• Build and maintain strong relationships with suppliers, including hotels, activity provider, transportation providers
• Proactively address any issues or changes to maintain a high level of customer satisfaction.
• Collaborate closely with internal teams, such as contracting, sales, and finance, to ensure smooth operations and seamless customer experiences.
• Taking pride in managing efficient work

Tanggung Jawab

Deskripsi Pekerjaan

Persyaratan

Pengalaman minimal 1 thn di FDA

Additional Information
Job Number

Job Category
Property Leadership

Location
The Westin Nirup Island Resort & Spa, Nirup Island Sekanak Raya, Batam, Riau Islands, Indonesia, 29416VIEW ON MAP

Schedule
Full Time

Located Remotely?
N

Position Type
Management

Job Summary
Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensuring operations meet the brand's target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and property employees and provides a return on investment.

CANDIDATE PROFILE
Education And Experience

• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years' experience in the management operations, sales and marketing, or related professional area.

OR

• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years' experience in the management operations, sales and marketing, or related professional area.

CORE WORK ACTIVITIES
Managing Profitability and Departmental Budgets

• Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
• Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience.
• Reviews financial reports and statements to determine how Operations is performing against budget.
• Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy.
• Works with direct reports to determine areas of concern and establishing ways to improve the departments' financial performance.
• Strives to maintain profit margins without compromising guest or employee satisfaction.
• Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence.
• Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.
• Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results.
• Develops an operational strategy that is aligned with the brand's business strategy and leads its execution.
• Makes and executes key decisions to keep property moving forward towards achievement of goals.

Managing Property Operations

• Strives to improve service performance.
• Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis.
• Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.
• Ensures core elements of the service strategy are in place to produce the desired results.
• Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.

Leading Property Operations Teams

• Establishes a vision for product and service delivery on property.
• Champions the brand's service vision for product and service delivery and ensuring alignment amongst the property leadership team.
• Ensures employees are treated fairly and equitably.

Managing and Conducting Human Resources Activities

• Observes service behaviors of employees and providing feedback to individuals and/or managers.
• Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.
• Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.
• Utilizes an "open door" policy and reviewing employee satisfaction results to identify and address employee problems or concerns.
• Stays knowledgeable of leadership talent in the property.
• Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous.
Be
where you can do your best work,
begin
your purpose,
belong
to an amazing global team, and
become
the best version of you.

Hotel Indigo
is part of
IHG Hotels & Resorts
and is known for its distinctive approach to boutique hospitality. It draws inspiration from the neighborhood's culture, people, and stories. At every Hotel Indigo property, no two neighborhoods are alike—and neither are the hotels. Each is designed to reflect the local character, offering guests a truly immersive and authentic stay.

Hotel Indigo Bali Seminyak Beach
is no exception. Located on the vibrant beachfront of Seminyak, one of Bali's most stylish and culturally rich destinations, the resort weaves together the neighbourhood's colourful traditions, contemporary design, and artistic flair. The hotel has 289 rooms, suites, and villas surrounded by lush tropical gardens, creating a harmonious blend of local heritage and modern luxury. Hotel Indigo Bali Seminyak Beach continues to set the standard for luxury hospitality, earning global acclaim with prestigious accolades and a reputation as one of the world's most celebrated and sought-after resorts.

As
Restaurant Manager, SugarSand,
you will lead and oversee the daily operations of our signature beachfront restaurant. You will deliver exceptional dining experiences that reflect SugarSand's authenticity and IHG's global standards. You will inspire and guide your team to create unforgettable moments for every guest.

Your Day-to-Day

• Manage all operational aspects of SugarSand, including the Breakfast Club area for the breakfast, lunch, and dinner service, with a focus on delivering the Izakaya-style dining concept.
• Lead, coach, and inspire the front-of-house team to ensure warm, professional, and engaging service at all times.
• Partner with the Culinary team to execute innovative food and drink offerings, including creative cocktail programs and special menu launches.
• Champion SugarSand's vibrant atmosphere by curating the guest experience—from beachfront service to rooftop events—enhancing the restaurant's identity as a lifestyle destination.
• Oversee guest relations, reservations, and private events, ensuring seamless service delivery and memorable experiences.
• Monitor financial performance, control costs, and drive revenue through effective operational planning and execution.
• Maintain compliance with IHG brand standards, health and safety requirements, and food hygiene regulations.
• Support the development of team members through regular training, performance feedback, and career growth opportunities.

What We Need From You

• Minimum 5 years' experience as a Restaurant Manager or senior leadership role in an upscale or luxury hospitality environment.
• Proven track record managing high-volume restaurants, preferably beachfront, lifestyle, or thematic dining concepts.
• Strong leadership, communication, and interpersonal skills with the ability to inspire and develop a diverse team.
• Excellent business acumen with experience in financial planning, revenue management, and cost control.
• Fluent in English (Bahasa Indonesia proficiency is an advantage).
• Passionate about food, beverage, music, and lifestyle hospitality—bringing creativity and authenticity to every guest interaction.

What We Offer
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life, including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you'll become part of our ever-growing global family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Responsibilities:

• Riset kebutuhan konsumen terhadap produk group series.
• Mempelajari secara detail rencana produk yang akan dibuat.
• Membuat produk yang memiliki nilai jual dan keunggulan dibanding pesaing.
• Melakukan produk training.
• Monitoring terhadap penjualan produk yang dibuat.

Qualification:

• Minimal pendidikan SMK jurusan Pariwisata.
• Memiliki pengalaman minimal 1 tahun sebagai tour product.
• Memiliki pengetahuan tentang destinasi wisata.
• Aktif mencari tahu destinasi yg sedang ramai/digemari.
• Komunikatif, aktif.
• Diutamakan bisa berbahasa Mandarin

Room Attendant
Mandarin Oriental Jakarta is looking for a Room Attendant to join our Housekeeping team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

After completion of an extensive renovation, Mandarin Oriental, Jakarta, will emerge fully rejuvenated to reclaim its status as the city's premier address for both business and leisure. Mandarin Oriental, Jakarta will be positioned as Jakarta's most luxurious and contemporary hotel, offering exemplary personalized service in well-appointed surroundings. Mandarin Oriental, Jakarta is operated and owned by the Mandarin Oriental Hotel Group.

About The Job
Based Mandarin Oriental Jakarta, the Room Attendant is responsible for overall cleanliness of all guest rooms that assigned to be cleaned. The Room Attendant reports to the Quality Controller Room.

As a
Room Attendant
, you will be responsible for the following duties:

• To ensure wearing immaculate uniform, name badge and fan at all times.
• To ensure that Mandarin Oriental, Jakarta' s grooming and appearance standards are implemented and maintained to reflect an image of professionalism and care at all times.
• Attend morning briefing and meeting and training conducted by the superior colleague.
• Prepare the trolley complete with guest supplies, amenities, stationary, chemical, cleaning supplies, cleaning equipment sufficient for the day.
• Ensure the cleanliness of the pantry.
• Ensure all occupied rooms got turn down service, vacant dirty rooms are cleaned and maintained up to the exact standard as demonstrated by the superior during initial training.
• Ensure all rooms (occupied, vacant dirty) are cleaned and maintained up to the exact standard as demonstrated by the superior during initial training.
• Check, report and follow up any maintenance order in the guest rooms.
• Check, report and follow up any guest laundry.
• Neatly arrange and fold duvet cover, pillow and place decorative pillow / cushion in designated area.
• If the guest request additional bedding (Rollaway or sofa bed ) ensure that there is sufficient linen and amenities.
• Efficient turn down and make up bed to meet appearance standard as per demonstrated.
• Clean and dry all bath room areas: Shower, Toilet, bath tub, wash basin.
• Inspect all guest room linen for cleanliness and sub standard appearance.
• Place foot mat and slippers according to the occupant of the rooms.
• Close black out shade during PM turn down service.
• Arrange all toiletries straightened on a piece of cloth in occupied rooms.
• Arrange clothing items in the occupied rooms, fold neatly or hang according to the standard demonstrated.
• Remove all soil linen from bed room and bath room according to the standard.
• Thoroughly clean guest bath room: Shower area, bath tub, toilet, wash basin, using the correct chemical, equipment and procedures.
• Upkeep guest rooms and bath rooms to include inside and outside windows and mirror.
• Remove all room service trays from guest room, hallways and/or corridor to be brought back to pantry and call for pick up.
• Vacuum guest room carpet and wipe down all furniture and base board according to the standard according to the standard assigned in all area
• Replenished all used amenities when appropriate.
• Ensure guest has the correct amount of valet / dry cleaning list bags and list.
• Remove all dust bins from the room.
• Proactive communication with his/her colleagues and the superior colleague if there is any DND, Service refuse or any other suspicious case.
• To monitor guest satisfaction by effectively following up of comments and complaints within 24 hours.
• To ensure customer satisfaction from arrival to departure in accordance to standards and procedures manual and the Legendary Quality Experience (LQE).
• Promote and recognize opportunities to provide guest service above and beyond all expectation.
• To ensure that the health and safety company standards are maintained and carried out. They must be monitored regularly to assist in scoring 100% on the MOHG health and safety audit
• To perform any other duties as directed by the superior colleague.

As Room Attendant , We Expect From You

• Minimum hotel/hospitality school/ college.
• Posses a good written and verbal command of English.
• Posses a pleasant and outgoing personality.
• Knowledge of technique and skills required for a modern housekeeping operation.
• Possess high degree of stamina, agility and flexibility.
• Be thoroughly familiar with the safety features of all equipments and responsible for the work place safety.
• Very strong eye for detail.

Our Commitment To You

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

We're Fans. Are you?

We're Hiring | Event Operation Specialist (MICO – Indonesia)

Do you love planning events and driving engagement in digital communities? Join our MICO Indonesia team at Tokopedia Tower, Jakarta.

Job Descriptions:

• Plan, execute, and review online events

• Collaborate with internal teams for creative assets & event setup

• Monitor event performance and share insights

• Support content operations to strengthen communities

Qualifications:

• 1–3 years of event operations or content planning experience

• Analytical, self-motivated, and result-oriented

• Creative, proactive, and outgoing personality

• Passion for social networking & entertainment industry

Additional Information
Job Number

Job Category
Rooms & Guest Services Operations

Location
Sheraton Belitung Resort, Jalan Pantai Penarikan Dusun Timur Jaya, Sijuk Belitung, Sumatera Selatan, Indonesia, 33414VIEW ON MAP

Schedule
Full Time

Located Remotely?
N

Position Type
Non-Management

Position Summary
Loyalty Officer is responsible for recognition and engagement of our most valuable Elite members through delivery of the highest quality member stay experience. He/she is involved in all aspects of Elite members' journey: from pre-arrival and arrival experience all the way to the follow up via post-stay feedback received through GXP and CEC. He/she partners with other members of the Loyalty department team to make certain that there is an effective communication and delivery of Elite benefits program to all members.

Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications
Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International.
Be
where you can do your best work,
begin
your purpose,
belong
to an amazing global team, and
become
the best version of you.