2,117 Insurance jobs in Indonesia

Customer Service Representative (English Speaking) – Healthcare Account

Teleperformance Indonesia | On-site in Bali

Teleperformance Indonesia is seeking dedicated and service-oriented Customer Service Representatives to join our on-site team in Bali. You will support a reputable international hospital and healthcare account, delivering high-quality customer care to patients and healthcare professionals.

Qualifications

• Proficient in English (verbal and written) in a professional setting.

• Minimum 1–2 years of experience in healthcare, medical support, or call center environments.

• Educational background in nursing, public health, healthcare administration, or a related field is preferred.

• Familiarity with healthcare systems or practice management tools is an advantage.

• Experience with telephony and CRM systems is a plus.

• Understanding of patient privacy, confidentiality, and data protection standards.

• Strong multitasking skills and ability to manage a high volume of inquiries.

• Proficient in Microsoft Office, Outlook (including multiple inboxes), and Remote Desktop tools.

• Excellent communication, problem-solving, and teamwork skills.

• Willing to work full-time on-site in Bali.

Job Description

• Provide professional and empathetic assistance to patients and healthcare professionals via inbound calls and emails.

• Manage appointment scheduling, general inquiries, and patient data updates.

• Ensure the accurate and confidential handling of patient information.

• Address customer concerns and escalate complex cases as needed.

• Collaborate with internal teams to resolve issues efficiently.

• Stay current with internal policies, system updates, and healthcare protocols.

• Follow all health and safety standards and identify potential risks when applicable.

What We Offer

• Opportunity to work with a respected international healthcare client.

• On-site role at our modern office in Bali, Indonesia.

• Competitive salary and performance-based incentives.

• Supportive and inclusive workplace culture.

• Ongoing training and development opportunities to advance your career.

Location: Bali, Indonesia (On-site)

Language: English

Employment Type: Full-time

Campaign: International Hospital and Healthcare Account

Customer Service & Sales Representative

Lokasi:
Jakarta
•
Status:
Full-time
•
On-site

Tentang Marvel Solitaire (bagian dari Tansu Group)

Selama 23+ tahun, Marvel Solitaire melayani pemilik mobil paling "ultra-detailed" di Jakarta dengan layanan detailing premium yang hangat dan personal.

Tanggung jawab

• Menangani pertanyaan (WhatsApp/IG/telepon/walk-in) dan mengonversi menjadi booking.
• Kelola hubungan pelanggan (CRM):
  catat riwayat komunikasi, atur pengingat servis, kirim tips perawatan, dorong kunjungan ulang/retensi.
• Cek kondisi sebelum & sesudah servis:
  isi form inspeksi (diagram atas/samping/depan/belakang), dokumentasi foto, catat baret/tar/jamur, minta tanda tangan persetujuan, dan lakukan pengecekan akhir saat serah terima.
• Menjelaskan rekomendasi pasca-diagnostic (contoh: Polymer Sealant proteksi hidrofobik ±3 bulan—memudahkan cuci & bantu kurangi risiko jamur) serta menawarkan add-on relevan (contoh: Tar Removal bila ada noda aspal).
• Mengatur jadwal & konfirmasi, mencatat data rapi di Google Forms/Sheets, dan koordinasi waktu dengan tim detailing.

Kualifikasi

• 1–3 tahun di customer service/sales (otomotif nilai tambah).
• Komunikasi jelas & hangat; mampu sederhanakan topik teknis.
• Terbiasa dengan WhatsApp Business, Instagram, Google Sheets/Forms; disiplin dokumentasi foto.
• Rapi administrasi, teliti data, siap kerja shift/akhir pekan.

Nilai tambah

• Pengetahuan dasar detailing (sealant/wax/hydrophobic) dan pengalaman di layanan premium.

Key Responsibilities:

• Design and develop hybrid mobile applications using
  AngularJS
  and related technologies.
• Build reusable code and libraries for future use.
• Optimize applications for performance, speed, and responsiveness.
• Collaborate with designers, product managers, and backend developers to deliver high-quality mobile solutions.
• Integrate mobile apps with RESTful APIs and backend services.

Required Skills & Qualifications:

• 3+ years
  of experience developing mobile or hybrid applications.
• Strong proficiency in
  AngularJS
  (1.x), HTML5, CSS3, and JavaScript.
• Solid understanding of mobile UI/UX principles.
• Experience with RESTful APIs and asynchronous programming.
• Willing for contract employment and full WFO.
• Can join immediately.

PT Pembiayaan Digital Indonesia (AdaKami) is on the hunt for Underwriting

Placement: Cyber 2 Tower, Kuningan, Jakarta Selatan

Work Setup: Full On-site / WFO

Reqruitments

• Candidate must possess at least Diploma, Bachelor's Degree in any field;

• Required language(s): Bahasa Indonesia, English;

• At least 2 Year(s) of working experience in the related field is required for this position, prefer has experience in P2P Lending Money Company;

• Required Skill(s): Good Communication skill, Ability to solve problem, responsible and compressive, able to operate computer and Ms. Office, Indonesia proficient;

• Preferably Staff (non-management & non-supervisor) specialized in Quality Control/Assurance or equivalent;

• Can be flexible with schedule availability and willing to work in shifting;

• Able to operate Computer and Ms. Office (Word, Excel and Power Point);

Job Descriptions

• Gathering information about Customer;

• Determine credit worthiness of Customer;

• Assessing, analyzing and interpreting complicated financial information;

• Making recommendations about procedural/policy changes;

• Prevent, Detect, and Investigation related to Fraudulent Action.

Job Description

• Melayani informasi, permintaan dan keluhan atas jasa layanan Telkomsel bagi seluruh pelanggan Telkomsel.
• Membuat eskalasi permasalahan pelanggan yang tidak dapat diselesaikan melalui tiket Cookies atau media lain yang ditentukan kepada fungsi.
• Service Operation Support.
• Mengidentifikasi dan mencatatkan tujuan atau permasalahan pelanggan/calon pelanggan datang ke GraPARI di aplikasi yang telah ditentukan oleh Telkomsel.

Job Requirements

• IPK min. 3.00 untuk PTN dan PTS
• Pendidikan min. S1 semua jurusan
• Siap ditempatkan diseluruh area Banten
• Target Oriendted
• Bisa berkomunikasi dengan baik
• Bisa bekerja secara mandiri dan juga team
• Pola pikir analitis, detail oriented dan mampu bekerja multi tasking
• Aktif Bahasa Inggris

Legal Plus merupakan software digital untuk kantor hukum berbasis platform SaaS yang memadukan efisiensi, kerapihan, dan kemudahan dalam pengelolaan perkara, dokumen, serta tim. Dalam rangka mendukung pengembangan layanan, saat ini Legal Plus membuka kesempatan berkarir untuk posisi: Customer Service Representative

Job Description:

Sebagai Customer Service Representative, Anda akan menjadi garda terdepan dalam memberikan pelayanan terbaik kepada klien. Tugas Anda mencakup menjawab pertanyaan terkait produk, memberikan solusi atas kendala yang dihadapi pengguna, serta memastikan setiap klien memperoleh pengalaman yang mudah, nyaman, dan profesional dalam menggunakan Legal Plus. Selain itu, Anda juga akan berperan penting dalam menjalin komunikasi yang baik dengan klien, memberikan informasi secara jelas, serta mendukung tim internal untuk meningkatkan kualitas layanan secara keseluruhan.

Requirements:

• Berusia maksimal27 tahun
• Minimal D3 semua jurusan (diutamakan Komunikasi, Manajemen, atau bidang terkait)
• Berpengalaman dalam handling customer serta mampu membangun hubungan profesional yang positif (diutamakan berpengalaman minimal 1 tahun)
• Pandai berkomunikasi dan memiliki kemampuan interpersonal yang baik
• Cekatan, teliti, dan mampu menyelesaikan pekerjaan tepat waktu
• Berpenampilan menarik dan profesional
• Bersedia WFO di Bandung

Penempatan di Multi Finance Industry

Dapat bekerja ketika hari raya Idul Fitri

Kualifikasi:

1. Lulusan S1 dari berbagai jurusan

2. Mahir dalam menganalisa data menggunakan Excel

1. Mahir dalam menggunakan Power Point dan Canva

4. Memiliki pengalaman dalam menganalisa data penjualan

1. Memiliki skill komunikasi dan negosiasi yang bagus

2. Cekatan, teliti dan rapih dalam bekerja

Jenis Pekerjaan: Kontrak

Panjang kontrak: 12 bulan

Company Description

AIA Financial adalah grup asuransi jiwa independen terbesar yang terdaftar secara publik di kawasan Asia, dengan kehadiran di 18 pasar. AIA menawarkan berbagai produk dan layanan termasuk asuransi jiwa, asuransi kecelakaan dan kesehatan, serta rencana tabungan. Grup ini melayani jutaan pemegang polis individu dan anggota skema asuransi kumpulan melalui jaringan yang luas di seluruh Asia.

Role Description

Ini adalah posisi penuh waktu dengan sistem kerja hybrid untuk peran
Agen Asuransi
di AIA. Tugas utama mencakup penjualan asuransi, perantara (brokerage), keuangan, serta layanan nasabah. Posisi ini berlokasi di Jakarta, Indonesia, dengan fleksibilitas untuk bekerja dari rumah sebagian waktu. *
(Seluruh kompensasi berbasis komisi, tanpa gaji pokok)

Qualifications

• Lulusan S1 di bidang Bisnis, Keuangan, atau bidang terkait
• Pengetahuan di bidang Keuangan
• Pengalaman dalam Penjualan dan Layanan Pelanggan
• Kemampuan komunikasi dan interpersonal yang baik
• Mampu bekerja secara mandiri maupun dalam tim
• Kemampuan memecahkan masalah dengan baik

Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.

Essential Functions/Core Responsibilities

• Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
• Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
• Maintain basic knowledge of client products and/or services
• Prepare complete and accurate work including appropriately notating accounts as required
• Participate in activities designed to improve customer satisfaction and business performance
• Offer additional products and/or services
• Track, document and retrieve information in call tracking database
• Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff

Candidate Profile

• High school diploma with three to six months of relevant experience preferred
• Courteous with strong customer service orientation
• Strong computer navigation skills and PC Knowledge
• Ability to effectively communicate, both written and verbally in English
• Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
• Ability to work as a team member, as well as independently
• Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

• Location: Jakarta
• Language Requirements:
  English
• Rotation shift including night shift with 5 days working
• Can start Immediately

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