5,154 Retail jobs in Indonesia

Jotun is expanding rapidly in Indonesia and seeking a dynamic professional to strengthen Decorative Retail department as the Decorative Retail Consultant - Jambi.

The successful candidate will sell and promote decorative products to traditional customers and seek new potentials in the designated area by providing professional sales service, monitoring collection, coordinating with other departments, and responding quickly to meet customers' request to ensure the budgeted sales, market shares, gross margin, DSO target, and excellent customers satisfaction are achieved.

This position will be covering all Jambi area and report directly to Area Sales Manager - Southern Sumatra.

Job Descriptions

• Achieve sales target by maintaining current customers and seek for new potential customers to ensure the budgeted sales is achieved and gross margin increased.
• Promote Decorative products by coordinating with the Marketing and Technical team to secure new customers and increase brand awareness in order to have more market share in the respective area.
• Monitor collection by following up collection and coordinating with Finance Department to ensure customer payment is received within the agreed term to achieve budgeted days outstanding (DSO) target.
• Provide high-quality product and professional sales services by coordinating with other departments to ensure customer's satisfaction is achieved.

Job Requirements

• Bachelor degree from any discipline.
• Experience minimum 3 years as sales in building materials, consumer goods retail or in the related field is essential.
• Has a driven personality, able to convince and persuade others.
• Presentation and communication skills are required.
• Proficient communication and writing skills in both English and Bahasa Indonesia.
• Has own car and driving license A.
• Willing to be located and work mobile all around Jambi area.

As our Retail Operations Lead based in Jakarta, you will be the driving force behind Lazada Indonesia Retail excellence, ensuring our business operates with discipline, efficiency and impact.

Your mission is to elevate and strengthen our resilient Retail operations backbone that transforms complexity into clarity, balancing profitability with agility to enable sustainable growth and deliver an outstanding customer experience.

You will shape end-to-end processes, safeguard profitability and drive operational resilience, while ensuring seamless delivery across our Retail organization. Beyond local execution, you will collaborate with Regional counterparts to align frameworks, implement system enhancements and contribute to best practices that elevate Lazada's Retail performance across markets.

This is a highly strategic yet hands-on leadership position, offering the opportunity to scale capabilities, strengthen governance and deliver measurable impact across one of the fastest-growing online Retail organizations in Southeast Asia.

Key Pillars of the Role

Retail Excellence & Governance

As Retail Platform Owner, you drive operational excellence, ensuring system optimization, compliance and profitability. You strengthen SOPs, audit readiness and P&L alignment while leading governance reviews and cross-functional coordination to embed transparency, efficiency and sustainable growth.

Sales Planning & Inventory Management

You lead accurate, insight-driven GMV and profitability forecasts aligned with commercial goals while balancing ambition with market realities. The team optimizes inventory to protect working capital, minimize stockouts and reduce expiry risks, ensuring strong planning, healthy inventory and scalable retail growth through close cross-functional collaboration.

Supply Chain & Procurement

Overseeing end-to-end procurement and supply chain flows, you ensure reliable stock availability, efficient fulfillment and cost efficiency. By improving purchasing, logistics and reverse processes, you strengthen working capital, supplier partnerships and operational efficiency to deliver consistent and profitable outcomes.

Online Store Operations & Content

Responsibility extends to online store and content operations, ensuring SKU accuracy, on-brand visuals and smooth user experience. In partnership with Commercial and Design teams, content quality, process efficiency and IM Chat performance drive best-in-class retail experience and customer satisfaction.

Pricing Strategy & Operations

You own the local pricing strategy, balancing competitiveness with profitability. Through data-driven pricing reviews, automation and clean intelligence, your team ensures market relevance and operational discipline. You collaborate cross-functionally to sustain efficient, accurate and profitable pricing execution.

Job Requirements
What Success Looks Like

In Your First 6–12 Months, You Will Establish Yourself As a Trusted Leader Of Our Retail Operations, Ensuring Stability While Driving Measurable Improvements Across Key Functions

• Achieve measurable gains in our end-to-end sales plan execution accuracy
• Strengthen procurement performance to deliver stronger efficiency and supply reliability
• Elevate operational governance through enhanced SOPs and consistent compliance across Retail functions
• Successfully drive our ongoing shift to algorithm-driven pricing
• Build collaborative partnerships with Commercial, Finance, Warehouse, and Logistics teams
• Integrate our front-end functions to deliver a more seamless, customer-focused journey

What You Bring

The ideal candidate is a driven strategic thinker with a solution-oriented, hands-on mindset, ready to elevate and strengthen this role within our experienced Retail operations team. You thrive in dynamic, cross-functional environments, navigate ambiguity with confidence, and are unafraid to roll up your sleeves to deliver results.

You bring proven leadership experience with the ability to coach, develop and empower the managers under your responsibility across their day-to-day activities as well as their growth path in their career.

With strong analytical curiosity and a deep sense of ownership, you guide your teams' members with clarity, foster accountability and translate data-driven insights into actionable initiatives.

Qualifications

• Bachelor's or Master's degree in Business, Supply Chain, Finance or related fields
• 10+ years of experience in Retail, FMCG or e-commerce across operations or sales planning; multi-domain exposure strongly preferred
• Leadership experience in managing small to medium-sized teams across diverse operations functions, with a proven ability to grow and develop direct managers
• Strong track record of delivering results in dynamic, fast-paced, and ambiguous environments with sharp attention to detail and strong analytical capabilities
• Excellent communication and stakeholder management skills, with the ability to align and influence across all functions and levels
• Skilled at translating complex data into clear visualizations and compelling stories, delivering impactful presentations to leadership and enabling informed decision-making
• Solid expertise in Sales & Operations Planning (S&OP), including demand forecasting and inventory management with the ability to translate data, seasonality, promotions and market insights into accurate, actionable sales plans
• Ability to guide supplier management and procurement processes, ensuring effective performance oversight, timely issue handling, and alignment with logistics and warehouse operations.
• Capability to manage SOP reviews, training initiatives and reporting frameworks, supporting consistent governance and scalable operations
• Advanced proficiency in Excel, working knowledge of SQL is a plus
• Fluency in English is mandatory

About the Role

As the Head of Retail Operations, you will oversee all aspects of store performance—ensuring smooth operations, high service standards, and achievement of sales targets across regions. You'll lead a team of regional and store managers, manage budgets, optimize inventory, and implement strategies that elevate the customer experience while maintaining operational excellence at scale. This role requires hands-on leadership, strong analytical skills, and a customer-first mindset.

This position will be placed under one of Blibli's subsidiary companies specializing in electronic retail.

Responsibilities:

Develop and execute retail strategies that align with business goals, focusing on sales growth, customer satisfaction, and operational efficiency.

Oversee daily operations across all stores, ensuring consistency in service, merchandising, and compliance.

Lead, mentor, and develop a high-performing team of regional and store managers.

Set and monitor KPIs, analyze sales data, and implement initiatives to drive revenue and profitability.

Champion a customer-first culture, ensuring exceptional service standards across all touchpoints.

Optimize inventory management, reduce shrinkage, and ensure product availability.

Manage operational budgets, control costs, and improve financial performance.

Leverage retail technologies (POS, CRM, analytics) to enhance operations and decision-making.

Ensure adherence to company policies, safety regulations, and legal requirements.

Qualifications:

• Bachelor's degree in Business, Retail Management, or related field; Master's is a plus.
• Minimum 13 years in retail operations, including 5+ years in senior leadership—preferably in electronics, FMCG, or lifestyle retail.
• Proven success in leading multi-site operations and driving performance.
• Strong analytical and strategic thinking capabilities.
• Deep understanding of customer service and retail dynamics.
• Excellent communication and team leadership skills.
• Willingness to travel frequently across store locations.

Wearhouse Solo Apparel By PVR Industries sedang membuka lowongan untuk posisi Penuh waktu Retail Customer Service di Cemani, Jawa Tengah. Lamar sekarang untuk menjadi bagian dari tim kami.

Persyaratan untuk peran ini:

• Mencari kandidat untuk bekerja pada:
• Senin siang
• Senin pagi
• Selasa siang
• Selasa pagi
• Rabu siang
• Rabu pagi
• Kamis siang
• Kamis pagi
• Jumat siang
• Jumat pagi
• Sabtu siang
• Sabtu pagi

Customer Servis Marketing

• Pengalaman CS minimal 1 tahun
• Umur maximal 35 tahun
• Mencari customer baru dan memaintenance hubungan customer lama
• Menghandle pesanan via chat atau telfon.
• Dealing dengan customer
• Update story wa setiap hari
• Melaporkan progress produksi ke customer
• Menangani komplain customer baik melalui wa ataupun langsung
• Ekstrovet, mudah beradaptasi, menyukai berbicara dengan orang baru lebih diutamakan
• Terbiasa bekerja sesuai deadline dan target

Job Description:

1. Regional Store Operations Coordination: Responsible for the management of stores in the designated area (directly-operated stores, authorized stores), develop sales plans, promote the achievement of sales targets, and increase market share in the area.

2. Regional Store Operations Management: Responsible for the implementation and verification of daily operational management standards in the stores of the designated area, follow-up and execution of marketing activities, and enhance brand image.

3. Regional Business Communication: Maintain close communication with the national new retail platform, collaboratively promote regional business development, and establish good cooperative relationships with partners in the region (authorized store partners, suppliers, etc.).

4. Regional Store Planning and Expansion: Responsible for the planning of the store system in the designated area and store construction, working with store expansion collaboration to achieve regional store construction targets.

Job Requirements:

1. Bachelor's degree or above

2. More than 5 years of experience in the retail industry, over 3 years of regional management experience, experience in the consumer electronics industry is preferred.

3. Familiar with international retail operation models, with successful cases of regional business expansion and management.

SALES PROJECT / SALES RETAIL

1. Laki-laki/perempuan usia max. 35 tahun

2. Pendidikan min SMA/SMK Sederajat

3. Berpengalaman min. 2 tahun sebagai Sales bidang Building Material

4. Mampu bekerja sama dalam team dan bertanggungjawab

5. Berorientasi pada target dan customer satisfaction

6. Memiliki kendaraan sendiri dan SIM C aktif

7. Bersedia melakukan perjalanan dinas luar kota

8. Jujur, teliti, disiplin, cekatan, serta memiliki kemampuan komunikasi yang baik

9. Fresh Graduate dipersilahkan melamar

Jenis Pekerjaan: Penuh Waktu, Kontrak, Fresh Grad

Panjang kontrak: 12 bulan

WORK LOCATION: JAKARTA

JOB DESCRIPTION:

1. Fully responsible for all the store such as operating management, supervising, guiding and improving employees' performance overall.
2. Sales of motivation staff enthusiasm, help stores achieve monthly sales target.
3. Actively collect market information and report to company.
4. Handling customer complaints and problems related to the store management.
5. Carry through the company instruction and accomplish other task assigned by the leadership.
6. Stock Management that involves stock take, ordering, storing, tracking and monitoring stock levels.
7. Data Analysis in process of cleaning, changing, and processing raw data and extracting actionable, relevant information that helps businesses make informed decisions. The procedure helps reduce the risks inherent in decision-making by providing useful insights and statistics, often presented in charts, images, tables, and graphs.
8. Responsible to liberate overall business development and responsibility toward the company requirement.
9. Follow visual directives via photographs and company visual campaign book when executing store set-ups. Adapt or substitute in a brand appropriate manner to make visual merchandising suitable to regional needs.
10. Analyze the store sales data and inventory every week, and adjust the display of best sellers ,less sellers and goods with large inventory according to the requirements of the headquarters

REQUIREMENTS:

1. Candidate must possess at least diploma or degree.
2. Must be able to work according to Retail Shifts, Weekend and Public Holiday
3. Working experience in the apparel retailing field will be preferred.
4. A good knowledge of English, and proficiency in speaking and writing.
5. Strong sense of responsibility, good presentation, communication skills, and applicable for a long term travel time in different places.

We are looking for a passionate and results-driven individual to join our team as an Area New Retail Manager. In this role, you will be responsible for planning and expanding stores, managing day-to-day store operations, driving sales, and leading a team within your assigned area. You will also collaborate with business partners and ensure smooth execution of marketing activities while enhancing the brand image.

This role offers nationwide placement based on business needs, so flexibility and adaptability are essential.

Job Description

1. Store Planning and Expansion:

Responsible for planning and expanding stores within the assigned area, working closely with the expansion team to achieve regional store development targets.
2. Business Management of Stores:

Oversee the operations of all stores (both self-operated and authorized) in the area, set sales plans, drive target achievement, and grow market share.
3. Store Operations Management:

Ensure the implementation of daily operational standards, follow up on marketing activities, and enhance brand image within the area.
4. Team Management:

Lead and develop the area team, empower staff, and build a strong talent pipeline.
5. Business Communication:

Maintain close collaboration with the national new retail platform and foster good relationships with local partners (authorized partners, suppliers, etc.) to support business growth.

Job Requirements

• Proven expertise in retail industry with strong background in area or regional management; experience in consumer electronics is a plus;
• Strong project management skills with the ability to effectively drive task execution;
• Proven success in business development, store expansion, or store operations management;
• Proficiency in English for business communication.

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Fasilitas & Benefit :

• Gaji & Insentif
• Jenjang karir
• Fasilitas kajian rutin sepekan sekali
• Pendapatan halal insya Allah tanpa riba
• Lingkungan kerja yang baik dan islami
• Kemudahan dalam beribadah
• Disediakan mess bagi yang jauh dari domisili

• 100% karyawan laki-laki

• Pria, tidak lebih dari 25 tahun, min. SMA/SMK semua jurusan

• Memiliki pengalaman bekerja lebih dari 2 tahun sebagai sales handphone/gadget/laptop
• Memiliki ketertarikan tinggi di dunia gadget
• Menyukai pekerjaan melayani pelanggan
• Ramah, murah senyum, pandai bergaul
• Mahir mengoperasikan Microsoft Excel
• Bertaqwa kepada Allah subhanahu wa ta'ala
• TIDAK MEROKOK
• Bersedia ditempatkan di Jakarta Timur (Klender & Pondok Kelapa), Bekasi (Tambun Selatan) atau Tangerang Selatan (Ceger)

"Pihak dan Perusahaan tidak akan meminta biaya dalam bentuk apapun pada saat melakukan proses recruitment. Mohon segera melaporkan kepada kami, apabila Anda jika pada saat diundang untuk interview dan diminta untuk melakukan pembayaran dengan sejumlah uang."

" and the Company will not ask for any form of payment during the recruitment process. Please report to us immediately, if you are invited for an interview and asked to make a payment with a sum of money."