1,798 Application Support Engineer jobs in Indonesia

• Monitor, troubleshoot, and ensure the availability of applications running on Virtual Machine (VM) environments.
• Perform incident handling, log analysis, and coordinate with development or infrastructure teams for issue resolution.
• Support application deployment, configuration, and maintenance on Linux-based servers.
• Conduct basic script or code checks using Java and C# understanding.
• Provide regular updates and documentation for support activities.

Requirements:

• Bachelor's degree in IT/Information Systems or related field
• 3-5 years of experience in Application Support
• Strong understanding of VM environments
• Proficient in Linux OS
• Basic knowledge of Java & C#
• Familiar with basic SQL/database queries (a plus)
• Willing to work onsite in Central Jakarta and on a shifting schedule
• Strong analytical, communication, and problem-solving skills

Qualifications

* Bachelor's degree in Information Systems, Computer Science, or a related field.

* 2 years of experience in application support (80%), IT Support (20%), or business systems.

* Basic understanding of business process flow and system testing (E2E).

* Strong analytical, problem-solving, and communication skills.

* Attention to detail and ability to work collaboratively with cross-functional teams.

Work Location : Jakarta Indonesia (oniste) 3 months and can extended based on project and his performance.

Requirement:

• Minimum has graduated in Bachelor degree

• 2-3 years experience as Support Engineer / Developer

• Have experience in Java Programming Language

• Have Experience in Linux

• They must be able to read log, check database and analyze the issues as well

• Experience in configuring web and application server is a must

• Good knowledge in SQL with experience in DBMS such as SQL Server or Oracle DB

• Have experience in Banking Industry

·    Perform daily monitoring of application performance, availability, and service health.

·    Handle and resolve incidents or disruptions according to SLAs and escalation procedures.

·    Conduct root cause analysis (RCA) and prepare detailed incident reports.

·    Perform log analysis and troubleshooting using tools such as Kibana, Grafana, or equivalent.

·    Coordinate with development and infrastructure teams for issue resolution and patch deployment.

·    Support application release, deployment, and maintenance activities.

·    Manage version control, configuration changes, and technical documentation.

·    Participate in problem management and implement preventive actions.

·    Maintain accurate records of incidents, monitoring logs, and SOP documentation.

·    Provide standby or on-call support for 24x7 operations as required.

·    Create & generated a monthly & quarterly report performance system application

·    Diploma or Bachelor's degree in Computer Science, Information Technology, or related field.

· –4 years of experience in Application Support, System Operations, or IT Production Support.

·    Experience in prepaid/billing system banking/FSI (Financial Services Industry) projects is an advantage.

·    Strong understanding of application architecture, database systems (SQL, Postgree/Oracle), and API/web services.

·    Experience with monitoring and logging tools (Dyna Trace, Grafana, Kibana, Prometheus, ELK, Zabbix, etc.).

·    Knowledge of ITIL framework and incident management best practices.

·    Familiar with Linux/Unix environments and basic scripting (Shell, Python, etc.).

·    Familiar with DevOps System flow for Application Deployment (Docker, Container, Cassandra, etc)

·    Good analytical, problem-solving, and communication skills.

·    Fluent in English (written and spoken).

·    May require work standby/on-call duty for 24x7 operations

·    Analytical & Diagnostic Skills

·    Problem Solving & Troubleshooting

·    Willing to work under pressure.

·    Technical Knowledge (Database, API, OS, Monitoring Tools)

·    Incident & Change Management

Min S1

Willing to shifting in banking industry

Have experience 5 years in related job

WFO

Trouble shouting linux/windows

Company Description

PT. Aero Systems Indonesia, also known as ASYST, is an IT provider that specializes in transportation and travel industries. ASYST offers products and services in Airline, Transportation, and Travel Solutions; Infrastructure Hosting and Managed Services; System Integration and Software Development; and Business Consultancy. ASYST services extend across Indonesia and worldwide. Partnered with global partners and equipped with industry best practices, ASYST is a reliable, customer-oriented company that provides IT solutions at competitive prices.

Find more job openings at

Descriptions
:

As an Application Support Engineer Trainee, you will assist in ensuring the stability, availability, and performance of enterprise applications. You will support incident management by monitoring, identifying, and troubleshooting application issues, escalating cases when needed, and ensuring timely resolution. You will also collaborate with development and infrastructure teams to test fixes, verify deployments, and support continuous improvement of application services.

Requirements
:

• Fresh graduates in IT major (Computer Science, Information Systems, Information Engineering).
• Eager to learn application architecture, backend/frontend logic, and logs.
• Has knowledge of Linux/Unix and database.
• Willing to work in shifts or on-call rotation if required in the future.
• Willingness to participate in a 1-year on-the-job training program.
• Preferably can join immediately (ASAP) and willing to be placed at ASYST Office (Soekarno-Hatta Airport Area).

Job Description :

• Mengelola permintaan layanan dan insiden aplikasi secara efektif.
• Mengidentifikasi dan mendiagnosa masalah aplikasi dan dapat mengembangkan solusi yang cepat dan efektif
• Berkoordinasi dengan tim IT lainnya untuk memastikan integrasi aplikasi yang lancar
• Memperbaharui dokumentasi dan prosedur terkait aplikasi untuk memfasilitasi proses transisi yang baik
• Mengelola permintaan layanan dan insiden aplikasi secara efektif

Job Requirements :

• Minimal 2 tahun pengalaman sebagai IT Staff.
• Pendidikan S1 jurusan Teknik Informatika / Komputer Akutansi.
• Good Analytical Thinking, Planning & Organizing.
• Pengetahuan tentang alat dan teknologi aplikasi yang relevan, seperti database, middleware, dan framework pengembangan.
• Memahami flow business process.
• Familiar dengan Microsoft Dynamics 365.

PT. Menara Alfasemesta adalah sebuah perusahaan distributor yang bergerak di bidang penjualan barang - barang teknik membutuhkan tenaga - tenaga kerja yang handal dalam rangka pengembangan usaha di seluruh Indonesia.

Ketrampilan dan kualifikasi yang dibutuhkan :

• Umur maksimal 35 tahun.
• Kewarganegaraan Indonesia.
• Pendidikan minimal D3/S1 Teknik Mesin / Industri.
• Kemampuan berbahasa Inggris Pasif.
• Pengalaman kerja di bidang yang sama minimal 1 tahun.
• Memiliki SIM A
• Bersedia ditempatkan diluar kota ( domisili )
• Bisa menggunakan komputer Ms. Office.

Tugas dan tanggung jawab :

• Dapat menguasai pengetahuan produk secara teknik dan aplikasi.
• Melatih dan membimbing para sales engineer mengenai pengetahuan produk yang dijual.
• Mendampingi sales untuk menjelaskan produk yang dijual dari segi teknik keunggulan dan keuntungan.
• Melakukan presentasi produk dihadapan pelanggan.
• Meyakinkan pelanggan dari segi teknik .
• Membantu sales agar dapat menjual produk.
• Membuat laporan kerja yang dapat dipertanggung jawabkan secara berkala.
• Melakukan sizing, instalasi dan commissioning produk.

Manfaat :

• Tunjangan hari raya.
• BPJS Ketenagakerjaan dan Kesehatan

Bergabung dengan Tim Technical Support Kami

Kami sedang mencari kandidat berbakat untuk mengisi posisi Technical Support di PT Solusindo Bintang Pratama yang berbasis di Bali. Dalam peran ini, Anda akan menjadi bagian dari tim yang bertanggung jawab memberikan layanan pelanggan yang luar biasa dan memastikan semua permasalahan teknis diselesaikan dengan efisien.

Tugas dan Tanggungjawab:

• Menjadi onsite teknis yang ditugaskan ke lokasi pelanggan untuk melakukan penanganan gangguan.
• Dapat mengoperasikan komputer/laptop.
• Melakukan pemecahan masalah jaringan fiber optic pelanggan yang bermasalah.
• Memunyai dasar pengetahuan tentang perangkat-perangkat jaringan.
• Mengerti dasar-dasar jaringan komputer.
• Membuat laporan dokumentasi teknis setelah melakukan instalasi.
• Membuat laporan dokumentasi teknis setelah melakukan pemecahan masalah.
• Mempunyai pengetahuan dasar tentang tools jaringan seperti winbox, Putty dan tools lainnya.

Kualifikasi

• Maks. 25 tahun
• Pendidikan SMK Teknik Komputer dan Jaringan
• Mengerti dan memahami cara kerja jaringan fiber optic
• Mengerti dan memahami cara pemecahan masalah serat optik
• Dapat mengoperasikan komputer dan internet
• Memiliki kemampuan berkomunikasi yang baik,Dapat bekerja sama dengan tim
• Diutamakan Berpengalaman IKR atau teknisi perbaikan jaringan FTTH
• Memiliki Sim C
• Siap bergabung secepatnya, domisili kota Bali
• Penempatan kantor cabang Bali

Manfaat Bekerja di PT Solusindo Bintang Pratama

• Gaji yang kompetitif dan tunjangan menarik.
• Lingkungan kerja yang mendukung pengembangan karier dan pelatihan berkelanjutan.