2,621 Account Development jobs in Indonesia

Requirement

• Min. holds bachelor's degree from any major
• Min. 5 years of experience in sales/commercial/business development especially in facility management, cleaning facility with various sector i.e. financial & new technology, energy resources, industry & manufacturing
• Preferably from Facility Services Industry
• Possess strong interpersonal and communication skills, able to negotiate with strong analytical thinking
• Proficient in Ms. Office (Word, Excel, Power Point)
• Good English writing and speaking skills

Responsibilities

• Ensure growth of accounts in certain segment by identifying the NOSE and designing commercial model
• Present business proposal and ensure the negotiation is successful
• Build a good relationship with Key Account Manager of the account and existing clients
• Provide solution proposal for the needs of clients
• Understand financial aspect, billing process, customer satisfaction, compliance, and other aspect of the accounts

Deskripsi Pekerjaan:

Kami mencari seorang Supervisor Account Development yang berpengalaman dan proaktif untuk mengelola dan mengembangkan akun pelanggan di sektor distribusi makanan dan minuman. Posisi ini akan memimpin tim dalam membangun hubungan jangka panjang dengan pelanggan serta mengoptimalkan penjualan dan distribusi produk.

Kualifikasi :

• Laki-laki/Perempuan usia min. 27 tahun
• Pendidikan minimal S1 di bidang Manajemen, Marketing, Matematika atau bidang terkait.
• Pengalaman minimal 2–3 tahun sebagai account executive/sales supervisor di industri FMCG, khususnya distribusi makanan dan minuman.
• Memiliki kemampuan analisa yang kuat dan berpikir kritis berbasis data.
• Memahami strategi pengembangan akun dan manajemen pelanggan.
• Mampu menganalisis data penjualan dan merancang strategi pengembangan akun.
• Memiliki jiwa kepemimpinan dan mampu membimbing tim.
• Komunikatif, persuasif, dan berorientasi pada target.
• Menguasai Microsoft Office (terutama )Microsoft Excel.
• Memiliki pemahaman tentang proses bisnis distribusi menjadi nilai tambah.
• Penempatan Denpasar Barat, Bali.

Tanggung Jawab:

• Mengelola dan mengembangkan akun pelanggan yang sudah ada serta membuka peluang baru.
• Menganalisis performa akun dan merancang strategi peningkatan penjualan.
• Membina hubungan baik dengan pelanggan dan memastikan kepuasan mereka.
• Memimpin dan membina tim account development/sales.
• Berkoordinasi dengan tim marketing, distribusi, dan operasional untuk memastikan kelancaran layanan ke pelanggan.
• Membuat laporan berkala mengenai perkembangan akun dan pencapaian target.

• Lead the development and execution of key account growth strategies across national and regional markets.
• Build, manage, and maintain strong relationships with top-tier clients, distributors, and strategic partners.
• Drive sales performance by identifying new business opportunities and expanding market share.
• Collaborate closely with marketing, operations, and finance teams to align sales initiatives with overall business goals.
• Supervise and mentor the Key Account team, ensuring high performance and effective execution.
• Analyze market trends, competitor activities, and customer insights to provide actionable recommendations.
• Report directly to the Head of Marketing & Sales, acting as a strategic partner in decision-making.

• Minimum Master's Degree (S2) in Business Administration, Marketing, or related fields.
• 8–10 years of proven experience in Key Account Management / Sales Leadership, preferably in FMCG, Retail, or related industries.
• Strong track record in managing high-value accounts and delivering revenue growth.
• Excellent negotiation, leadership, and communication skills.
• Fluent in English (Mandarin is a strong plus).

About the Role

As an Account Management, you will be responsible for managing clients (merchants), actively listening to their needs, and resolving issues while working collaboratively with other ESB teams. This role emphasizes Honesty, Empathy, and Agility - the core values that guide how we serve clients and work as a team.

What You'll Do (Responsibilities):

1. Build and maintain lasting relationships with clients and partners by listening with empathy and anticipating their needs.
2. Negotiate with clients and resolve issues with honesty and transparency, while ensuring deadlines are met.
3. Apply strong experience in relevant fields to deliver practical and effective solutions.
4. Solve client problems by understanding and exceeding expectations with agile, client-centered approaches.
5. Follow up with clients regularly to ensure needs are met and new opportunities are identified.
6. Collaborate with other departments, such as data management, to ensure solutions are well-rounded and efficient.
7. Present new feature products and campaigns to clients with clear, honest communication.

What Capabilities You'll Need (Requirements):

1. Bachelor's degree (or equivalent) in business or a related discipline.
2. Ability to build strong brand awareness and represent ESB's image with integrity and empathy.
3. Strong written and verbal communication skills, with an emphasis on clear and honest delivery.
4. Willingness to travel as needed to meet with clients and prospects, showing agility in adapting to different situations and client needs.

About the team:

We are a diverse and dedicated group, working together to bring innovative services to life. With a shared goal of making transportation, food delivery, and more, easier and more accessible, they collaborate to create positive experiences for customers and partners alike. Their passion and hard work drive our success and shape the way people connect and thrive in today's fast-paced world.

About the Assignment:

-Maintain relationship with existing G-Food merchants and help them to maximize their potential sales via G-Food

-The role of Account Management plays pivotal part in nurturing and maintaining strong relationships with various stakeholders. Our Account managers are tasked with the responsibility of overseeing and supporting the needs of partner drivers, merchants, and other business clients.

-Their role involves regular communication with these partners, ensuring their satisfaction, addressing concerns, and identifying opportunities for collaboration and growth. Account managers also work closely with cross-functional teams

-channeling partner feedback to enhance services and offerings. By deeply understanding partner needs, they contribute to shaping our strategies and initiatives.

The Core Objectives:

• Merchant Growth & Relationship Management

• Conduct 8-10 daily merchant engagements through strategic field visits, calls, and virtual meetings

• Pitch & implement G-Food products:

• Campaign management

• Visibility boosters (G-Ads)

• Merchant Promo Subscriptions

• Loan product to help merchant grow their business

• Analyze merchant performance data to identify upsell opportunities

Business Advisory & Education

• Conduct business reviews with strategic partners

• Educate merchant about daily operation strategy such as:

• Menu optimization strategies

• Peak hour operations management

• Customer retention techniques

Operational Excellence

• Resolve merchant operational issues

• Coordinate with other teams on merchant pain points

Jenis Pekerjaan: Kontrak

Panjang kontrak: 12 bulan

About the role:

As an Account Management, you will be responsible for managing clients (merchants), listening to their needs, and resolving issues in this area, as well as working with other ESB teams. In line with ESB's core values of
Honesty, Empathy, and Agility
, this role requires someone who can build transparent relationships, understand client perspectives, and adapt quickly to dynamic business needs.

What you'll do (Responsibilities):

• Build and maintain lasting relationships with clients and partners by demonstrating
  honesty
  in communication, understanding their focus, and anticipating their needs.
• Negotiate with clients, solve problems with
  empathy
  , and ensure deadlines are met with integrity.
• Bring strong experience in relevant fields and apply it with
  agility
  to support evolving client requirements.
• Solve problems for clients by listening closely, showing
  empathy
  , and exceeding expectations.
• Follow up with clients regularly to ensure needs are being met, while identifying new opportunities proactively.
• Collaborate with other departments such as data management, ensuring clear and
  honest
  communication across teams.
• Present new feature products and campaigns with
  agility
  , tailoring the approach to client needs.

What capabilities you'll need (Requirements):

• Bachelor's degree (or equivalent) in business or related discipline.
• Experience in building brand awareness and image with an
  honest and client-first approach
  .
• Strong written and verbal communication skills, with the ability to connect with clients with
  empathy
  and clarity.
• A willingness to travel and adapt (
  agility
  ) to meet with clients and prospects whenever needed.

About the team:We are a diverse and dedicated group, working together to bring innovative services to life. With a shared goal of making transportation, food delivery, and more, easier and more accessible, they collaborate to create positive experiences for customers and partners alike. Their passion and hard work drive our success and shape the way people connect and thrive in today's fast-paced world.

About the Assignment:-Maintain relationship with existing G-Food merchants and help them to maximize their potential sales via G-Food-The role of Account Management plays pivotal part in nurturing and maintaining strong relationships with various stakeholders. Our Account managers are tasked with the responsibility of overseeing and supporting the needs of partner drivers, merchants, and other business clients. -Their role involves regular communication with these partners, ensuring their satisfaction, addressing concerns, and identifying opportunities for collaboration and growth.

Account managers also work closely with cross-functional teams-channeling partner feedback to enhance services and offerings. By deeply understanding partner needs, they contribute to shaping our strategies and initiatives. The Core Objectives:

• Merchant Growth & Relationship Management
• Conduct 8-10 daily merchant engagements through strategic field visits, calls, and virtual meetings
• Pitch & implement G-Food products:
• Campaign management
• Visibility boosters (G-Ads)
• Merchant Promo Subscriptions
• Loan product to help merchant grow their business
• Analyze merchant performance data to identify upsell opportunitiesBusiness Advisory & Education
• Conduct business reviews with strategic partners
• Educate merchant about daily operation strategy such as:
• Menu optimization strategies
• Peak hour operations management
• Customer retention techniquesOperational Excellence
• Resolve merchant operational issues
• Coordinate with other teams on merchant pain points
• Pria/Wanita
• Berpengalaman
• Diploma
• 24
• 35 Tahun
• Terima kandidat tanpa foto diri
• Kota sesuai penempatan kerja (Kota Pekanbaru)

Get to Know the Team

Lending is one of the Company's drivers of profitability. We are committed to develop and manage a suite of lending products that are not only accessible but also tailored to meet the unique needs of our partners.

Get to Know the Role

We are looking for a high-performing, self-driven Sales Specialist with strong experience in the lending sector to accelerate our merchant lending portfolio. This role focuses on acquiring and managing lending partnerships with merchants, from MSMEs to established brands, through our P2P lending platform. Reporting to the Manager and working from the Yogyakarta office.

You will be expected to deliver high sales targets, while also contributing to go-to-market feedback, product iteration, and overall merchant strategy.

The Critical Tasks You Will Perform

• Act as the functional heart of our Merchant Lending business
• Acquire new merchants for lending – from MSMEs to big brands
• Hit and exceed monthly lending sales targets
• Build and maintain strong relationships with merchant clients
• Collaborate with internal teams (commercial, credit risk, operations) to ensure smooth loan processing
• Gather market and merchant's feedback to help improve product and sales strategy
• Keep sales activities and pipeline updated in CRM or internal tools

Job Desc

• Responsible for overseeing, shaping and growing the business
• Build strategic relationships with high-profile merchants and drive revenue

Requirements

• Education mi. D3
• Familiar with G - Suites
• Able to communicate with 'conversational' english skill
• Proactive and initiatives-driven