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PT Agata Promar is an agent, importer, distributor and marketer of children toys and collectibles from various brand names. We distribute to toys shops, department stores, hobby shops, convenience stores, and even to tradiditional toy wholesalers. We carry brand names such as Maisto, Takara Tomy, Tomica, Greenlight, Auldey, Hexbug, etc. Our goal is simple, to be a good and professional marketers. We build brand name recognitions and use the distribution channel to reach customers.

E-commerce Marketing Specialist

Deskripsi Pekerjaan

Marketplace Management:

• Mengelola dan mengawasi operasional harian toko online di berbagai marketplace seperti Shopee, Tokopedia, TikTok Shop, Lazada, dan lainnya.
• Mematuhi kebijakan marketplace dan segera menyelesaikan masalah operasional.
• Membangun hubungan yang baik dengan perusahaan e-commerce dan manajer akun yang ditunjuk.
• Memastikan harga, promosi, gambar dan deskripsi produk sesuai dengan strategi serta selalu diperbarui dan tersinkronisasi.

Customer Service & Quality Control:

• Memberikan layanan pelanggan terbaik dengan merespons pertanyaan secara cepat dan professional, serta memantau masukan dan ulasan pelanggan untuk menjaga reputasi merek yang positif.
• Melacak dan menyelesaikan masalah pasca pembelian seperti pengembalian, pengembalian dana, dan sengketa secara tepat waktu dan berfokus pada kepuasan pelanggan, sambil tetap mematuhi kebijakan platform.

Promotion & Campaign Management:

• Merencanakan dan melaksanakan partisipasi dalam flash sale, kampanye promosi, dan event yang diselenggarakan oleh platform marketplace.
• Memanfaatkan alat promosi yang tersedia di dalam marketplace untuk meningkatkan visibilitas dan mendorong penjualan.

Data Analysis & Reporting:

• Menganalisis tren marketplace dan data pelanggan untuk memberikan wawasan strategis dan rekomendasi pertumbuhan.
• Memantau dan menganalisis metrik kinerja utama, termasuk tren penjualan, efisiensi pengiriman, dan perputaran inventaris.
• Menyusun laporan untuk mendukung pengambilan keputusan dan secara berkelanjutan meningkatkan performa toko.

Kualifikasi

1. Gelar Sarjana di bidang E-Commerce, Pemasaran, Bisnis, atau bidang terkait.
2. Pengalaman minimal 1-3 tahun di bidang e-commerce atau pemasaran digital, lebih disukai di sektor ritel atau bisnis online.
3. Pengalaman langsung dalam mengelola toko di marketplace seperti Shopee, TikTok, Lazada, dan lainnya.
4. Pemahaman yang kuat tentang operasional e-commerce, algoritma marketplace, dan fitur promosi.
5. Mahir menggunakan alat analisis data dan mampu menerjemahkan data menjadi wawasan yang dapat ditindaklanjuti.
6. Kemampuan komunikasi, organisasi, dan pemecahan masalah yang sangat baik.
7. Memahami proses penjualan di platform E-Commerce/Marketplace beserta fitur-fiturnya seperti Flash Sale, Voucher, Iklan, CPAS, dan lainnya.
8. Mampu membuat copywriting yang menarik.
9. Pengalaman atau kemampuan menjadi Host Live Commerce merupakan nilai tambah.

Tentang Perusahaan

PN1 adalah perusahaan start up yang berfokus pada penyediaan suplemen kesehatan berkualitas untuk mendukung gaya hidup sehat. Meskipun kami masih dalam tahap awal perjalanan, kami memiliki visi yang jelas untuk tumbuh dan berkembang dalam industri kesehatan, dan membangun reputasi sebagai perusahaan yang dapat dipercaya oleh pelanggan kami.

Tentang Posisi

Kami mencari seorang E-commerce Marketing Specialist yang handal untuk mengelola dan mengoptimalkan performa marketplace kami. Sebagai E-commerce Marketing Specialist, Anda akan bertanggung jawab untuk merancang strategi pemasaran, mengelola kebijakan marketplace, serta memastikan kelancaran operasional dari platform e-commerce secara menyeluruh (end-to-end).

Tanggung Jawab Utama

• Mengevaluasi performance e-commerce dan mengembangkan strategi untuk kedepannya.
• Membuat laporan untuk evaluasi kinerja marketplace.
• Memantau stok dan inventaris marketplace serta memperkirakan kebutuhan ke depan.
• Membuat brief untuk kebutuhan pemasaran di seluruh platform e-commerce.
• Bertindak sebagai PIC untuk proses end-to-end platform e-commerce.
• Melakukan riset terhadap tren dunia e-commerce.
• Merancang campaign marketing yang menarik dan sesuai dengan kebutuhan e-commerce.
• Menangani dan mengelola program affiliate marketing, termasuk menjalin kerja sama dengan afiliator serta memantau performanya.
• Mengelola aktivitas host live seperti koordinasi dengan host, mengevaluasi performa live streaming, dan membuat report.

Kualifikasi

• Lulusan S1 dengan bidang Marketing, Manajemen Bisnis, Komunikasi, atau teknologi informasi.
• Pengalaman minimal 2-3 tahun di bidang e-commerce.
• Pengalaman dalam mengelola platform e-commerce seperti Tiktok Shop, Shopee, Tokopedia, Lazada, dan lainnya.
• Kemampuan untuk public speaking.
• Kemampuan untuk memantau dan mengevaluasi kinerja campaign e-commerce.
• Kemampuan untuk merencanakan dan mengeksekusi campaign pemasaran yang efektif untuk meningkatkan penjualan dan konversi.
• Kemampuan untuk membuat promosi dan diskon yang menarik serta memahami consumer behavior dalam konteks e-commerce.
• Kreatif dalam merancang strategi untuk meningkatkan penjualan dan menarik perhatian pelanggan baru.
• Memahami pentingnya pengalaman pengguna (UX) untuk meningkatkan interaksi pengguna dengan platform e-commerce.

E-COMMERCE MARKETING SPECIALIST

Fashion and Accessories Company in Denpasar, Bali is seeking a dynamic and experienced E-commerce Marketing Specialist to join our team. The ideal candidate will have a strong background in digital marketing, particularly in e-commerce, with proven experience in Facebook and Meta advertising, email marketing, and social media management.

Key Responsibilities:

• Develop and implement effective marketing strategies to drive online sales and brand awareness for our fashion line

• Manage and optimize Facebook and Meta advertising campaigns to maximize ROI and reach target audiences

• Create engaging email marketing campaigns to nurture leads, promote new products, and increase customer loyalty

• Oversee our social media presence, including content creation, scheduling, and community engagement, to enhance brand visibility and foster customer relationships

• Analyze marketing performance metrics and generate reports to inform decisions and improve strategies

• Collaborate with the design and product teams to ensure marketing efforts align with brand aesthetics and goals

• Stay updated on industry trends and best practices to continuously innovate our marketing approach

Qualifications:

• Bachelor's degree in Marketing, Business, or a related field

• 2+ years of experience in e-commerce marketing, with a focus on fashion brands preferred

• Proficient in Facebook Ads Manager, Meta advertising tools, and email marketing platforms (preferable Klaviyo)

• Strong understanding of social media platforms and their marketing potential

• Excellent analytical skills with the ability to interpret data and make data-driven decisions

• Creative mindset with strong communication skills and attention to detail

• Ability to work collaboratively in a fast-paced environment and adapt to changing priorities

If you are a results-oriented marketing professional with a flair for creativity and a passion for fashion, we would love to hear from you

• Develop and implement comprehensive e-commerce marketing strategies to increase traffic, conversion rates, and revenue.
• Manage and optimize product listings on major e-commerce marketplaces (e.g., Tokopedia, Shopee, Lazada).
• Create engaging content for social media platforms (Instagram, Facebook, TikTok) to drive brand awareness and customer interaction.
• Plan and execute paid advertising campaigns (e.g., Google Ads, Meta Ads) to reach target audiences and achieve marketing objectives.
• Analyze marketing campaign performance data and provide actionable insights for continuous improvement.
• Monitor e-commerce trends, competitor activities, and customer feedback to identify new opportunities.
• Collaborate with the design and content teams to produce high-quality marketing materials.
• Manage email marketing campaigns, including segmentation, content creation, and performance tracking.
• Stay up-to-date with the latest developments in social media and e-commerce marketing.
• Ensure consistent brand messaging and visual identity across all online channels.
• Optimize website user experience for improved conversion rates.
• Manage influencer collaborations and affiliate marketing programs.

• Proven experience in e-commerce marketing, social media management, and digital advertising.
• Strong understanding of SEO, SEM, and content marketing principles.
• Proficiency with e-commerce platforms and analytics tools (e.g., Google Analytics).
• Excellent copywriting and communication skills.
• Creative mindset with a keen eye for detail.
• Ability to work effectively in a hybrid environment, balancing remote and in-office collaboration.
• Experience with graphic design tools is a plus.
• Bachelor's degree in Marketing, Business, or a related field.

• Develop and implement effective e-commerce marketing strategies to drive sales and customer acquisition.
• Manage and optimize online advertising campaigns, including PPC and social media ads.
• Create engaging product descriptions, website copy, and promotional materials.
• Analyze website traffic, conversion rates, and customer behavior using analytics tools.
• Implement SEO best practices to improve search engine rankings and organic traffic.
• Develop and execute email marketing campaigns to nurture leads and retain customers.
• Manage social media accounts and engage with the online community.
• Monitor competitor activities and market trends to identify new opportunities.
• Collaborate with the product and web development teams to ensure a seamless customer experience.
• Track and report on key marketing metrics and campaign performance.

• Bachelor's degree in Marketing, Digital Media, Business, or a related field.
• Proven experience in e-commerce marketing and digital advertising.
• Proficiency with Google Analytics, Google Ads, and social media advertising platforms.
• Strong understanding of SEO, SEM, and email marketing principles.
• Experience with content creation and copywriting for online platforms.
• Excellent analytical and problem-solving skills.
• Ability to work independently and manage multiple projects in a remote setting.
• Strong communication and collaboration skills.
• Familiarity with e-commerce platforms (e.g., Shopify, WooCommerce) is a plus.
• A passion for online retail and digital marketing innovation.

• Develop and implement comprehensive digital marketing strategies for e-commerce platforms.
• Manage and execute paid advertising campaigns (e.g., Google Ads, social media ads) to drive traffic and conversions.
• Oversee social media content creation, scheduling, and community management to build brand engagement.
• Optimize website content and user experience for search engines (SEO) and conversions.
• Analyze website traffic, sales data, and marketing campaign performance using analytics tools (e.g., Google Analytics).
• Develop and execute email marketing campaigns to nurture leads and drive customer retention.
• Collaborate with graphic designers and content creators to produce engaging marketing assets.
• Stay up-to-date with the latest digital marketing trends, tools, and best practices.
• Manage online marketplaces and ensure product listings are accurate and compelling.
• Monitor competitor activities and identify market opportunities.
• Assist in developing promotional strategies and campaigns for new product launches.
• Prepare regular reports on marketing performance and provide insights for optimization.
• Work closely with the sales and product teams to align marketing efforts with business goals.

• Proven experience as an E-commerce Marketing Specialist or similar role.
• Demonstrated success in developing and executing digital marketing campaigns.
• Strong understanding of SEO, SEM, social media marketing, and email marketing.
• Proficiency with e-commerce platforms (e.g., Shopify, WooCommerce) and analytics tools (e.g., Google Analytics).
• Excellent copywriting and content creation skills.
• Analytical mindset with the ability to interpret data and derive actionable insights.
• Strong project management and organizational skills.
• Creative thinking and problem-solving abilities.
• Bachelor's degree in Marketing, Business, Communications, or a related field is preferred.
• Familiarity with A/B testing and conversion rate optimization techniques.
• Ability to work effectively in a hybrid work environment.

• Developing and executing comprehensive digital marketing strategies to drive traffic and sales for e-commerce platforms
• Managing and optimizing paid advertising campaigns (e.g., Google Ads, social media ads)
• Creating engaging and persuasive content for product descriptions, social media, blogs, and email newsletters
• Implementing SEO strategies to improve organic search rankings and visibility
• Managing and growing social media presence across relevant platforms
• Developing and executing email marketing campaigns to nurture leads and retain customers
• Analyzing website traffic, sales data, and campaign performance using tools like Google Analytics
• Identifying customer trends and insights to inform marketing strategies
• Collaborating with design and web development teams to ensure a seamless user experience
• Monitoring competitor activities and market trends to identify new opportunities
• Managing marketing budgets and tracking ROI for all campaigns
• A/B testing various marketing elements to optimize conversion rates
• Staying up-to-date with the latest trends and best practices in e-commerce and digital marketing
• Reporting on key marketing metrics and campaign performance to management
• Managing online marketplaces and storefronts