461 Banking Operations jobs in Indonesia
Banking Operations Executive
Jakarta, Jakarta
IDR6000000 - IDR12000000 Y
OTO
Posted today
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Job Description
About us:
(automotive financing service marketplace) is a part of CarDekho SEA (India's biggest digital automotive solutions provider). operates the business across Indonesia and initially focuses on new car dealerships and expanding the new business unit for used car financing, re-financing, dealer inventory funding, multi-financing, and auto insurance.
Responsibilities:
- Handle daily banking transactions such as fund transfers, deposits, and reconciliations.
- Ensure all processes follow company policies and banking regulations.
- Work with other teams to resolve transaction or account issues.
- Maintain accurate records and reports for internal and external use.
- Support process improvements to make operations more efficient.
- Help with system testing and other administrative tasks as needed.
Requirements:
- Bachelor's degree in Finance, Banking, Accounting, or a related field.
- Minimum 3 years of experience in banking or financial operations.
- Good understanding of banking procedures and compliance.
- Detail-oriented, organized, and able to work under pressure.
- Good communication and teamwork skills.
- Proficient in Microsoft Office, especially Excel.
- Able to use Oracle system is a plus.
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0
VP of Banking Operations
70112 Banjarbaru, South Kalimantan
IDR30000000 Annually
WhatJobs
Posted 3 days ago
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Job Description
Our client, a prominent institution in the banking and finance sector, is seeking a distinguished and highly experienced Vice President of Banking Operations. This leadership role, based in Banjarmasin, South Kalimantan, ID , is responsible for overseeing all operational aspects of the bank, ensuring efficiency, compliance, and exceptional customer service. The ideal candidate will possess a comprehensive understanding of banking regulations, risk management, and process optimization within the financial industry. Key responsibilities include managing key operational departments such as transaction processing, customer support, compliance, and IT operations. You will be tasked with developing and implementing strategic initiatives to enhance operational performance, reduce costs, and improve the overall customer experience. This position requires strong leadership qualities, excellent analytical and problem-solving skills, and the ability to manage large teams and complex projects. You will work closely with executive leadership to align operational strategies with the bank's overall business objectives. Experience in digital transformation within banking, process re-engineering, and implementing new technologies is highly valued. We are looking for a strategic thinker with a proven track record of driving operational excellence and managing change effectively in a regulated environment. This is an exceptional opportunity to shape the future of a leading financial institution and contribute significantly to its success and growth. A deep commitment to ethical practices and regulatory adherence is paramount.
Responsibilities:
Responsibilities:
- Oversee and manage all day-to-day banking operations.
- Develop and implement strategic operational plans aligned with business objectives.
- Ensure compliance with all banking regulations, policies, and procedures.
- Manage and optimize transaction processing, customer service, and IT operations.
- Drive initiatives for process improvement and operational efficiency.
- Manage departmental budgets and control operational costs.
- Lead, mentor, and develop operational teams.
- Implement and manage risk management strategies for operational areas.
- Oversee the adoption of new technologies and digital transformation initiatives.
- Ensure the delivery of exceptional customer service across all operational touchpoints.
- Master's degree in Business Administration, Finance, Banking, or a related field.
- Minimum of 10 years of progressive experience in banking operations management.
- Extensive knowledge of banking regulations, compliance, and risk management.
- Proven experience in strategic planning, process optimization, and change management.
- Strong leadership, communication, and interpersonal skills.
- Demonstrated ability to manage large teams and complex operations.
- Experience with financial systems and technologies.
- Strategic mindset with a focus on operational excellence and customer satisfaction.
This advertiser has chosen not to accept applicants from your region.
1
Junior Banking Operations Specialist
28211 Pekanbaru, Riau
IDR5000000 Monthly
WhatJobs
Posted 3 days ago
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Job Description
Our client is seeking a meticulous and diligent Junior Banking Operations Specialist to join their established team in Pekanbaru, Riau, ID . This role is crucial for maintaining the smooth and efficient functioning of daily banking operations. You will be involved in a variety of critical tasks, ensuring accuracy, compliance, and customer satisfaction. This is an excellent opportunity for individuals looking to build a career in the banking sector and gain invaluable experience in a reputable financial institution.
Responsibilities:
Responsibilities:
- Process customer transactions accurately and efficiently, including deposits, withdrawals, and fund transfers.
- Verify and reconcile account balances and transaction records daily.
- Handle customer inquiries and resolve issues related to accounts and services in a professional manner.
- Assist with account opening and maintenance procedures, ensuring all documentation is complete and compliant.
- Monitor account activity for suspicious transactions and report any discrepancies according to established procedures.
- Process loan applications and related documentation.
- Support the team in implementing new banking procedures and technologies.
- Ensure compliance with all relevant banking regulations and internal policies.
- Maintain confidentiality of customer information and sensitive data.
- Assist in generating operational reports as required.
- Fresh graduates with a degree in Business Administration, Finance, Accounting, or a related field are encouraged to apply.
- Strong attention to detail and accuracy in handling financial data.
- Excellent numerical and analytical skills.
- Proficiency in Microsoft Office Suite, particularly Excel.
- Good communication and interpersonal skills, with a customer-centric approach.
- Ability to work effectively in a team and independently.
- Organized and able to manage time efficiently to meet deadlines.
- Knowledge of banking procedures and regulations is an advantage but not essential.
- Integrity and a strong sense of responsibility.
- Fluent in Bahasa Indonesia and proficient in English.
This advertiser has chosen not to accept applicants from your region.
2
Senior Banking Operations Manager
15111 Tangerang, Banten
IDR18000000 Monthly
WhatJobs
Posted 4 days ago
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Job Description
Our client is seeking a highly experienced and dedicated Senior Banking Operations Manager to oversee and optimize critical banking operations within their Tangerang, Banten, ID branch. This is an on-site position requiring strong leadership and a deep understanding of banking processes. You will be responsible for ensuring the efficiency, accuracy, and compliance of daily banking activities, including transaction processing, customer service, risk management, and regulatory adherence. The ideal candidate possesses a proven track record in banking operations, exceptional team management skills, and a commitment to delivering outstanding customer service. You will lead a team of banking professionals, providing training, guidance, and performance feedback. Key responsibilities include developing and implementing operational policies and procedures, identifying opportunities for process improvement, managing operational risks, and ensuring compliance with all banking regulations. You should be adept at problem-solving, decision-making, and fostering a culture of excellence within the operations department. This role demands strong organizational skills, meticulous attention to detail, and the ability to manage multiple priorities in a fast-paced environment. You will play a crucial role in maintaining the integrity and efficiency of the bank's operations, contributing directly to customer satisfaction and business growth. This is an excellent opportunity for a seasoned banking professional to take on a leadership role.
Responsibilities:
Responsibilities:
- Oversee daily banking operations, including account opening, transaction processing, and customer support.
- Ensure the accuracy, efficiency, and compliance of all operational activities.
- Develop and implement operational policies, procedures, and controls.
- Manage and mentor a team of banking operations staff, fostering professional development.
- Identify and implement process improvements to enhance operational efficiency and reduce costs.
- Monitor and manage operational risks, ensuring adherence to risk management frameworks.
- Ensure compliance with all relevant banking regulations and legal requirements.
- Handle escalated customer inquiries and resolve complex operational issues.
- Collaborate with other departments to ensure seamless service delivery.
- Prepare operational reports for senior management.
- Maintain up-to-date knowledge of banking products, services, and regulatory changes.
- Bachelor's degree in Business Administration, Finance, Banking, or a related field.
- Minimum of 6 years of experience in banking operations, with at least 2 years in a management or supervisory role.
- Strong understanding of banking products, services, and operational processes.
- Proven experience in team leadership and staff development.
- Excellent knowledge of banking regulations and compliance requirements.
- Strong analytical, problem-solving, and decision-making skills.
- Exceptional organizational and time management abilities.
- Excellent communication and interpersonal skills.
- Proficiency in banking software and Microsoft Office Suite.
- Commitment to customer service excellence and operational integrity.
This advertiser has chosen not to accept applicants from your region.
3
Junior Banking Operations Assistant
76111 Samarinda, East Kalimantan
IDR4 Monthly
WhatJobs
Posted 4 days ago
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Job Description
Our client is seeking a diligent and organized Junior Banking Operations Assistant to support their operations team. This role offers a hybrid work arrangement, combining the benefits of remote work with essential on-site collaboration. You will be responsible for assisting with a variety of daily banking tasks, ensuring accuracy and adherence to operational procedures. This includes processing transactions, maintaining customer records, and supporting back-office functions. The ideal candidate will have a keen eye for detail, strong organizational skills, and a basic understanding of banking principles. You will work closely with senior operations staff, learning about various banking processes and contributing to the smooth running of the department. Excellent communication and interpersonal skills are necessary for effective teamwork. We are looking for an individual who is eager to learn, proactive in seeking solutions, and committed to providing efficient support. This role is an excellent opportunity for someone looking to gain practical experience in the banking sector and develop a career path within a reputable financial institution. You will be required to balance remote workdays with regular in-office attendance for team meetings and critical tasks.
Key Responsibilities:
Key Responsibilities:
- Assist with the processing of daily banking transactions.
- Maintain accurate customer account information and records.
- Support back-office operations and administrative tasks.
- Respond to internal inquiries regarding operational procedures.
- Ensure compliance with banking regulations and company policies.
- Prepare reports on operational activities as needed.
- Assist in resolving discrepancies and operational issues.
- Collaborate with team members to achieve departmental goals.
- Learn and apply new banking procedures and systems.
- Contribute to process improvement initiatives.
- High school diploma or equivalent required; associate's or bachelor's degree in a relevant field is a plus.
- Basic understanding of banking operations and financial services.
- Strong attention to detail and accuracy.
- Good organizational and time management skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Effective communication and interpersonal skills.
- Ability to work both independently and as part of a team.
- Willingness to adapt to a hybrid work schedule.
This advertiser has chosen not to accept applicants from your region.
4
Senior Banking Operations Analyst
70114 Banjarmasin, South Kalimantan
IDR17000000 Annually
WhatJobs
Posted 6 days ago
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Job Description
Our client, a prominent financial institution, is seeking a highly analytical and detail-oriented Senior Banking Operations Analyst to join their team in Banjarmasin, South Kalimantan, ID . This role is critical in ensuring the efficiency, accuracy, and compliance of daily banking operations. You will be responsible for analyzing operational processes, identifying areas for improvement, and implementing solutions to enhance service delivery and mitigate risk. The ideal candidate will possess a strong understanding of banking products and services, operational workflows, and regulatory requirements. You will collaborate with various departments to streamline operations and support the achievement of business objectives. Responsibilities include:
- Analyzing banking operations, identifying process inefficiencies and bottlenecks.
- Developing and implementing process improvements to enhance efficiency and accuracy.
- Monitoring key operational metrics and reporting on performance to management.
- Ensuring compliance with all relevant banking regulations and internal policies.
- Troubleshooting and resolving operational issues, escalating as necessary.
- Developing and maintaining operational procedures and documentation.
- Assisting with the implementation of new banking systems and technologies.
- Conducting risk assessments and implementing controls to mitigate operational risks.
- Collaborating with IT, compliance, and front-office teams to support business initiatives.
- Training and mentoring junior operations staff.
- Providing support for internal and external audits.
- Staying informed about industry best practices and emerging trends in banking operations.
- Bachelor's degree in Finance, Business Administration, Economics, or a related field.
- Minimum of 5 years of experience in banking operations or a related financial services role.
- Proven experience in analyzing and improving operational processes.
- Strong understanding of banking products, services, and regulatory requirements.
- Excellent analytical and problem-solving skills, with a keen attention to detail.
- Proficiency in using banking software and operational support tools.
- Strong knowledge of risk management principles in a financial context.
- Effective communication and interpersonal skills, with the ability to collaborate across departments.
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- Experience with project management is a plus.
This advertiser has chosen not to accept applicants from your region.
5
Senior Banking Operations Analyst
46115 Cirebon, West Java
IDR21000000 Annually
WhatJobs
Posted 6 days ago
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Job Description
Our client, a forward-thinking financial institution, is seeking a highly analytical and experienced Senior Banking Operations Analyst to join their remote-first team. This role is critical for ensuring the efficiency, accuracy, and compliance of daily banking operations. If you are passionate about optimizing financial processes and thrive in a virtual environment, this is an excellent opportunity.
You will be responsible for analyzing operational workflows, identifying areas for improvement, and implementing solutions that enhance service delivery and mitigate risk. This includes managing transaction processing, reconciliation, and reporting, as well as contributing to the development and refinement of operational policies and procedures. The ideal candidate will possess a strong understanding of banking products, regulatory requirements, and operational best practices. Exceptional analytical, problem-solving, and communication skills are essential for success in this role.
Key Responsibilities:
Qualifications:
You will be responsible for analyzing operational workflows, identifying areas for improvement, and implementing solutions that enhance service delivery and mitigate risk. This includes managing transaction processing, reconciliation, and reporting, as well as contributing to the development and refinement of operational policies and procedures. The ideal candidate will possess a strong understanding of banking products, regulatory requirements, and operational best practices. Exceptional analytical, problem-solving, and communication skills are essential for success in this role.
Key Responsibilities:
- Analyze complex banking operations to identify inefficiencies, risks, and opportunities for enhancement.
- Develop and implement process improvements to streamline transaction processing, reconciliation, and reporting.
- Ensure compliance with all relevant banking regulations, policies, and procedures.
- Monitor key operational metrics and provide regular reports to management on performance and trends.
- Collaborate with IT and other departments to test and implement new systems and software updates.
- Assist in the development and documentation of operational procedures and training materials.
- Provide support and guidance to junior operations staff.
- Conduct root cause analysis for operational errors and implement corrective actions.
- Stay current with industry best practices and emerging trends in banking operations and financial technology.
- Participate in internal and external audits, providing necessary documentation and explanations.
Qualifications:
- Bachelor's degree in Finance, Economics, Business Administration, or a related field.
- Minimum of 5 years of experience in banking operations, financial analysis, or a related role within the financial services industry.
- Proven ability to analyze complex data, identify trends, and recommend practical solutions.
- Strong understanding of banking products, services, and operational workflows.
- In-depth knowledge of relevant banking regulations and compliance requirements.
- Excellent analytical, problem-solving, and decision-making skills.
- Exceptional written and verbal communication skills in English.
- Ability to work independently, manage time effectively, and thrive in a fully remote work environment.
This advertiser has chosen not to accept applicants from your region.
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6
Senior Banking Operations Manager
29413 Batam, Riau Islands
IDR220000000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client, a leading financial institution, is seeking a highly experienced and strategic Senior Banking Operations Manager to oversee and optimize critical operational functions. This role demands a deep understanding of banking processes, regulatory compliance, and a commitment to delivering exceptional service. The ideal candidate will possess strong leadership capabilities, excellent analytical skills, and a proven track record in managing operational teams and driving process improvements within the financial services sector. You will be instrumental in ensuring the efficiency, accuracy, and security of daily banking operations.
Key Responsibilities:
Key Responsibilities:
- Manage and direct daily operations for key banking departments, including account opening, transaction processing, customer service, and compliance monitoring.
- Develop and implement operational policies and procedures to ensure efficiency, accuracy, and compliance with all relevant banking regulations (e.g., AML, KYC).
- Lead, train, and mentor operational teams, fostering a culture of high performance, accountability, and continuous improvement.
- Monitor key performance indicators (KPIs) for operational activities, identifying trends and implementing corrective actions to enhance productivity and service quality.
- Oversee risk management within operations, identifying potential risks and implementing controls to mitigate them.
- Collaborate with IT and other departments to implement and manage new banking technologies and systems, ensuring smooth integration and user adoption.
- Manage relationships with external vendors and service providers, ensuring adherence to contractual agreements and service level standards.
- Drive process improvement initiatives to streamline operations, reduce costs, and enhance customer experience.
- Ensure timely and accurate reporting on operational performance to senior management.
- Stay abreast of industry best practices, emerging technologies, and regulatory changes impacting banking operations.
This advertiser has chosen not to accept applicants from your region.
7
Senior Banking Operations Analyst
28111 Pekanbaru, Riau
IDR16000000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client, a prominent financial institution, is seeking a highly analytical and experienced Senior Banking Operations Analyst to join their fully remote team. This role is essential for optimizing and managing the efficiency and effectiveness of various banking operations, including transaction processing, account management, and regulatory compliance. The ideal candidate will possess a deep understanding of banking processes, financial regulations, and operational risk management. You will be responsible for identifying areas for process improvement, implementing new technologies, and ensuring the smooth execution of daily banking activities. As a remote analyst, you will excel at data analysis, report generation, and collaborative problem-solving with stakeholders across different departments and time zones, utilizing virtual communication tools. Your ability to drive operational excellence and maintain the integrity of financial systems will be key to success.
Responsibilities:
Responsibilities:
- Analyze and optimize banking operational processes to enhance efficiency and reduce costs.
- Monitor and ensure compliance with banking regulations, policies, and procedures.
- Identify operational risks and develop mitigation strategies.
- Prepare detailed reports on operational performance, key metrics, and trends.
- Collaborate with IT and business units to implement and test new banking systems and software.
- Support the resolution of complex operational issues and discrepancies.
- Develop and maintain operational documentation, including process maps and user manuals.
- Train and mentor junior operations staff on banking processes and best practices.
- Evaluate new financial products and services from an operational perspective.
- Contribute to strategic initiatives aimed at improving the overall banking operations framework.
- Master's degree in Finance, Business Administration, Economics, or a related quantitative field.
- Minimum of 6 years of experience in banking operations, financial analysis, or a related field within the financial services industry.
- In-depth knowledge of banking products, services, and regulatory requirements (e.g., AML, KYC).
- Strong analytical, quantitative, and problem-solving skills.
- Proficiency in financial modeling, data analysis, and reporting tools (e.g., Excel, SQL, BI software).
- Excellent written and verbal communication skills, with experience working in a remote environment.
- Ability to manage multiple tasks and projects concurrently.
- Strong understanding of operational risk management principles.
- Experience with core banking systems and financial software.
- Demonstrated ability to work independently and collaboratively in a remote setting.
This advertiser has chosen not to accept applicants from your region.
8
Senior Banking Operations Manager
25111 Padang, West Sumatra
IDR16000000 Monthly
WhatJobs
Posted 8 days ago
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Job Description
Our client, a leading financial institution, is seeking an experienced Senior Banking Operations Manager to oversee and optimize daily banking operations. This hybrid role requires a blend of on-site presence at our **Padang, West Sumatra, ID** office and remote work flexibility. You will be responsible for ensuring the smooth, efficient, and compliant execution of all banking processes, including account management, transaction processing, customer service, and risk management. This position demands a strategic thinker with a strong understanding of banking regulations, operational best practices, and a proven ability to lead and motivate a team. You will play a crucial role in enhancing operational efficiency, improving customer experience, and mitigating operational risks. The ideal candidate will have a comprehensive background in banking operations, with a track record of successful process improvement initiatives. Key Responsibilities:
- Manage and direct day-to-day banking operations, ensuring adherence to established procedures and regulatory requirements.
- Develop and implement operational policies and procedures to enhance efficiency, accuracy, and customer satisfaction.
- Oversee the performance of banking operations teams, providing leadership, coaching, and performance management.
- Monitor key performance indicators (KPIs) and operational metrics, identifying areas for improvement and implementing corrective actions.
- Ensure compliance with all relevant banking laws, regulations, and internal controls.
- Manage and mitigate operational risks, including fraud prevention and business continuity planning.
- Collaborate with other departments, such as IT, compliance, and customer service, to ensure seamless integration of operational processes.
- Drive continuous improvement initiatives to streamline operations, reduce costs, and enhance service delivery.
- Implement and manage new banking technologies and systems to improve operational effectiveness.
- Act as a point of escalation for complex operational issues and customer inquiries.
This advertiser has chosen not to accept applicants from your region.
9