1,145 Catering Liaison jobs in Indonesia

ZB Group is Hiring

Sales Canvasser

Job Desc:

•⁠ ⁠ales Visit & Sales Canvassing F&B Jabodetabek

•⁠  rospecting s/d dealing untuk menjangkau pelanggan baru dari berbagai sumber/platform

•⁠  encapai target 3 & 6-bulanan, after-sales support, dan berpartisipasi di pameran/catering/acara lainnya

•⁠  enyiapkan Laporan kerja harian, janji temu, dan rencanakan kunjungan mingguan & bulanan yang strategis

Kualifikasi:

•⁠  in. lulusan SMA/SMK

•⁠  engalaman kerja minimal 1 tahun di bidang sales F&B

•⁠  emiliki SIM A dan/atau C

•⁠  iap tugas untuk sales canvassing

•⁠  erorientasi pada target

•⁠  roaktif mencari sales opportunity.

•⁠  omunikatif

•⁠  ahir menggunakan MS Office & Excel

•⁠  erpenampilan menarik, percaya diri

Company Description
In the heart of Thamrin CBD stands a vibrant city hotel, Pullman Jakarta Indonesia. Experience our 427 luxury rooms with In-Room Playground. Let our Sana Sini and Kahyangan restaurants satisfy your cravings with worldwide cuisines. Enjoy the bar that the city needs at The Back Room, chocolate fair at Le Chocolat Lounge and freshly baked pastries at Makaron Bakeshop. Ideally situated, just moments from the Thamrin roundabout, high-end shopping scenes at Grand Indonesia and Plaza Indonesia. Easy access to public transport.

Our luxury city hotel ideally situated within moments from the National Monument, Thamrin roundabout, high-end shopping scenes at Grand Indonesia and Plaza Indonesia. Access to public transport and the capital's must-see sights are all at your doorstep. Strategically located in Central Jakarta, surrounded by the Central Business District and Jakarta's largest shopping malls, indulge in the exceptional comfort of our city hotel and embark on an unforgettable staycation journey.

Job Description

• May work with highly complex or high profile groups when financial impact will be significant.
• Assigns all events turned over to Event Planning team.
• Participate actively in the catering menu development process.
• Attend Conference & Event Management meetings (daily coordination meeting, 10-day review, room block review, etc.) in the absence of the Conference & Events Manager
• Responsible for turned opportunities' function space and group room blocks. Maintains these inventories to maximize customer satisfaction and revenue opportunities.
• Effectively manages customer budgets to maximize revenue and meet customer needs.
• Follows all standards, policies and procedures (Core Deliverables, P&Ps, etc.) for the Conferences & Events team.
• Prepare EOs as per discussion with customers ensuring that all details are recorded to enable smooth execution of the event by the Operations team
• Review all EO's prepared by direct reports to ensure conference and event details are recorded clearly.
• Reviews staffing levels to ensure that guest service and planning needs are met.
• Leads execution of activities to support the Conferences & Events strategy.
• Works with team to review scheduled events and troubleshoot potential challenges/conflicts; communicates these (as necessary) with the appropriate hotel departments.
• Leads discussions to review event complexity and proactively avoid service challenges and failures.
• Ensures the hotel is apprised of all groups that will impact hotel operations.
• Develops and maintains strong relationships with clients, vendors, and internal stakeholders to ensure successful event execution and client satisfaction.
• Conducts site inspections and property tours for potential clients, showcasing the venue's capabilities and unique selling points.
• Analyzes market trends and competitor offerings to develop innovative catering packages and pricing strategies.
• Collaborates with the marketing team to create targeted promotional materials and campaigns for catering services.

Qualifications

• Proven experience in catering sales or event coordination, preferably in hospitality.
• Strong communication, negotiation, and relationship-building skills.
• Excellent organizational and time management abilities.
• Knowledge of food and beverage operations and event execution logistics.
• Ability to work flexible hours, including evenings and weekends, as required.
• Proficiency in Microsoft Office and event management software.

Additional Information

Why Join Us?

• Opportunity to be part of a leading international hospitality brand.
• Career growth and development within Accor Hotels.
• Dynamic and supportive work environment.

What you'll be doing

• Developing and implementing effective sales strategies to grow our catering business
• Prospecting and cultivating new catering clients while maintaining strong relationships with existing customers
• Preparing detailed sales proposals and pitching our catering services to potential clients
• Negotiating contracts and agreements to secure new catering business
• Coordinating with our culinary and operations teams to ensure seamless catering delivery
• Monitoring and reporting on catering sales performance and trends
• Identifying opportunities for cross-selling and upselling catering services
• Collaborating with the marketing team to promote our catering offerings

What we're looking for

• Minimum 2 years of proven experience in catering sales or related hospitality sales roles
• Strong understanding of the catering industry and the ability to identify client needs
• Excellent sales and negotiation skills with a track record of meeting and exceeding targets
• Outstanding communication and presentation skills to effectively engage with clients
• Proficient in data analysis and reporting to measure and optimize sales performance
• Collaborative team player with the ability to work cross-functionally
• Bachelor's degree in Hospitality Management, Business, or a related field

Company Description

In the heart of Thamrin CBD stands a vibrant city hotel, Pullman Jakarta Indonesia. Experience our 427 luxury rooms with In-Room Playground. Let our Sana Sini and Kahyangan restaurants satisfy your cravings with worldwide cuisines. Enjoy the bar that the city needs at The Back Room, chocolate fair at Le Chocolat Lounge and freshly baked pastries at Makaron Bakeshop. Ideally situated, just moments from the Thamrin roundabout, high-end shopping scenes at Grand Indonesia and Plaza Indonesia. Easy access to public transport.

Our luxury city hotel ideally situated within moments from the National Monument, Thamrin roundabout, high-end shopping scenes at Grand Indonesia and Plaza Indonesia. Access to public transport and the capital's must-see sights are all at your doorstep. Strategically located in Central Jakarta, surrounded by the Central Business District and Jakarta's largest shopping malls, indulge in the exceptional comfort of our city hotel and embark on an unforgettable staycation journey.

Job Description

• May work with highly complex or high profile groups when financial impact will be significant.
• Assigns all events turned over to Event Planning team.
• Participate actively in the catering menu development process.
• Attend Conference & Event Management meetings (daily coordination meeting, 10-day review, room block review, etc.) in the absence of the Conference & Events Manager
• Responsible for turned opportunities' function space and group room blocks.  Maintains these inventories to maximize customer satisfaction and revenue opportunities.
• Effectively manages customer budgets to maximize revenue and meet customer needs.
• Follows all standards, policies and procedures (Core Deliverables, P&Ps, etc.) for the Conferences & Events team.
• Prepare EOs as per discussion with customers ensuring that all details are recorded to enable smooth execution of the event by the Operations team
• Review all EO's prepared by direct reports to ensure conference and event details are recorded clearly.
• Reviews staffing levels to ensure that guest service and planning needs are met.
• Leads execution of activities to support the Conferences & Events strategy.
• Works with team to review scheduled events and troubleshoot potential challenges/conflicts; communicates these (as necessary) with the appropriate hotel departments.
• Leads discussions to review event complexity and proactively avoid service challenges and failures.
• Ensures the hotel is apprised of all groups that will impact hotel operations.
• Develops and maintains strong relationships with clients, vendors, and internal stakeholders to ensure successful event execution and client satisfaction.
• Conducts site inspections and property tours for potential clients, showcasing the venue's capabilities and unique selling points.
• Analyzes market trends and competitor offerings to develop innovative catering packages and pricing strategies.
• Collaborates with the marketing team to create targeted promotional materials and campaigns for catering services.

Qualifications

• Proven experience in catering sales or event coordination, preferably in hospitality.
• Strong communication, negotiation, and relationship-building skills.
• Excellent organizational and time management abilities.
• Knowledge of food and beverage operations and event execution logistics.
• Ability to work flexible hours, including evenings and weekends, as required.
• Proficiency in Microsoft Office and event management software.

Additional Information

Why Join Us?

• Opportunity to be part of a leading international hospitality brand.
• Career growth and development within Accor Hotels.
• Dynamic and supportive work environment.

Additional Information

Job Number

Job CategorySales & Marketing

LocationNatra Bintan a Tribute Portfolio Resort, Jalan Raya Haji KM 01 Kawasan Pariwisata, Bintan Island, Riau, Indonesia, 29152

ScheduleFull Time

Located Remotely?N

Position Type Non-Management

POSITION SUMMARY

Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).

Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Tribute Portfolio is a family of independent hotels drawn together by a sense of character and passion for captivating design, vibrant social scenes, and experiences that feel like the real deal. Tribute Portfolio hotels are emboldened to stay true to their own character — they each tell their own design story, connect with their surrounding communities and proudly show off their individual brand identity. In joining Tribute Portfolio, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Company Description
In the heart of Thamrin CBD stands a vibrant city hotel, Pullman Jakarta Indonesia. Experience our 427 luxury rooms with In-Room Playground. Let our Sana Sini and Kahyangan restaurants satisfy your cravings with worldwide cuisines. Enjoy the bar that the city needs at The Back Room, chocolate fair at Le Chocolat Lounge and freshly baked pastries at Makaron Bakeshop. Ideally situated, just moments from the Thamrin roundabout, high-end shopping scenes at Grand Indonesia and Plaza Indonesia. Easy access to public transport.

Our luxury city hotel ideally situated within moments from the National Monument, Thamrin roundabout, high-end shopping scenes at Grand Indonesia and Plaza Indonesia. Access to public transport and the capital's must-see sights are all at your doorstep. Strategically located in Central Jakarta, surrounded by the Central Business District and Jakarta's largest shopping malls, indulge in the exceptional comfort of our city hotel and embark on an unforgettable staycation journey.

Pullman Jakarta Indonesia Thamrin is ideally located near the CBD, main historical monuments of the city and only a short walk away to reach the two largest shopping malls in Jakarta and Sudirman-Thamrin business districts.

Job Description
What you will be doing:

• Demonstrate thorough knowledge of sales techniques, enjoy asking for business and closing sales, with a passion for generating leads and coaching others. Consistently arrange customer meetings and calls
• Provide effective follow-up with deadlines. Manage admin work related to your sales activities. Maintain consistent verbal and written communication with clients
• Be familiar with Accor sales tools, loyalty programme, ANAIS, meeting planner, CVENT, etc.
• Conduct monthly and quarterly business reviews to evaluate commercial achievement
• Consistently make calls, including challenging calls; smartly target the deployment accounts on a weekly basis. Spend minimal time in the office
• Make onsite and field presentations to prospective clients, attend trade shows and participate in sales blitzes
• Develop international accounts/segment action plans for short and long term to grow your deployed accounts list
• Explore key source markets, especially International and Global accounts in RFP, with accurate sales plans, including market visits and virtual calls
• Grow the hotel's share from international/Regional/Global managed accounts, especially MICE and groups, with action plans based on the yearly calendar of events
• Maintain strong connections and knowledge of dealing with International/Regional/Global managed accounts
• Develop and implement innovative catering packages and promotions to attract new clients and increase sales
• Conduct regular market research to stay informed about industry trends and competitor offerings
• Collaborate with the culinary team to create unique menu options that cater to diverse client needs and preferences
• Mentor and train junior sales team members to improve overall team performance and achieve sales targets
• Prepare and present detailed financial reports and forecasts to senior management

Qualifications
Your experience and skills include:

• Five (5) years' experience in a Sales position, preferably in a global hotel chain
• Ability to work and communicate in a multinational environment
• Professional communication skills with consumers, stakeholders and regional office
• Confident personality with leadership skills with good presentation skills
• English – excellent oral and written skills
• Computer literacy adapted to the field of Sales: strong computer skills, including Microsoft Office (Excel/PowerPoint/Word)
• Familiar with Accor Tools (Global RFPs, Cvent, ANAIS etc.)
• Self-motivated personality and a great team player, who is supporting the team members and coaching them with previous experience

Additional Information

Why Join Us?

• Prestigious International Brand – As part of Accor, one of the world's leading hospitality groups, Pullman Jakarta Indonesia provides a dynamic and globally recognized work environment.
• Career Growth & Development – We offer training programs, workshops, and career advancement opportunities within Accor's extensive global network.
• Exciting & Dynamic Work Culture – Our team thrives on creativity, innovation, and excellence, ensuring an inspiring and supportive workplace.
• Competitive Benefits & Perks – Enjoy attractive salary packages, incentives, staff discounts at Accor hotels worldwide, and wellness programs.
• High-Profile Events & Networking – Work with top-tier clients and handle large-scale banquet events, enhancing your expertise and professional network.

Company Description

In the heart of Thamrin CBD stands a vibrant city hotel, Pullman Jakarta Indonesia. Experience our 427 luxury rooms with In-Room Playground. Let our Sana Sini and Kahyangan restaurants satisfy your cravings with worldwide cuisines. Enjoy the bar that the city needs at The Back Room, chocolate fair at Le Chocolat Lounge and freshly baked pastries at Makaron Bakeshop. Ideally situated, just moments from the Thamrin roundabout, high-end shopping scenes at Grand Indonesia and Plaza Indonesia. Easy access to public transport.

Our luxury city hotel ideally situated within moments from the National Monument, Thamrin roundabout, high-end shopping scenes at Grand Indonesia and Plaza Indonesia. Access to public transport and the capital's must-see sights are all at your doorstep. Strategically located in Central Jakarta, surrounded by the Central Business District and Jakarta's largest shopping malls, indulge in the exceptional comfort of our city hotel and embark on an unforgettable staycation journey.

Pullman Jakarta Indonesia Thamrin is ideally located near the CBD, main historical monuments of the city and only a short walk away to reach the two largest shopping malls in Jakarta and Sudirman-Thamrin business districts.

Job Description

What you will be doing:

• Demonstrate thorough knowledge of sales techniques, enjoy asking for business and closing sales, with a passion for generating leads and coaching others. Consistently arrange customer meetings and calls
• Provide effective follow-up with deadlines. Manage admin work related to your sales activities. Maintain consistent verbal and written communication with clients
• Be familiar with Accor sales tools, loyalty programme, ANAIS, meeting planner, CVENT, etc.
• Conduct monthly and quarterly business reviews to evaluate commercial achievement
• Consistently make calls, including challenging calls; smartly target the deployment accounts on a weekly basis. Spend minimal time in the office
• Make onsite and field presentations to prospective clients, attend trade shows and participate in sales blitzes
• Develop international accounts/segment action plans for short and long term to grow your deployed accounts list
• Explore key source markets, especially International and Global accounts in RFP, with accurate sales plans, including market visits and virtual calls
• Grow the hotel's share from international/Regional/Global managed accounts, especially MICE and groups, with action plans based on the yearly calendar of events
• Maintain strong connections and knowledge of dealing with International/Regional/Global managed accounts
• Develop and implement innovative catering packages and promotions to attract new clients and increase sales
• Conduct regular market research to stay informed about industry trends and competitor offerings
• Collaborate with the culinary team to create unique menu options that cater to diverse client needs and preferences
• Mentor and train junior sales team members to improve overall team performance and achieve sales targets
• Prepare and present detailed financial reports and forecasts to senior management

Qualifications

Your experience and skills include:

• Five (5) years' experience in a Sales position, preferably in a global hotel chain
• Ability to work and communicate in a multinational environment
• Professional communication skills with consumers, stakeholders and regional office
• Confident personality with leadership skills with good presentation skills
• English – excellent oral and written skills
• Computer literacy adapted to the field of Sales: strong computer skills, including Microsoft Office (Excel/PowerPoint/Word)
• Familiar with Accor Tools (Global RFPs, Cvent, ANAIS etc.)
• Self-motivated personality and a great team player, who is supporting the team members and coaching them with previous experience

Additional Information

Why Join Us?

• Prestigious International Brand – As part of Accor, one of the world's leading hospitality groups, Pullman Jakarta Indonesia provides a dynamic and globally recognized work environment.
• Career Growth & Development – We offer training programs, workshops, and career advancement opportunities within Accor's extensive global network.
• Exciting & Dynamic Work Culture – Our team thrives on creativity, innovation, and excellence, ensuring an inspiring and supportive workplace.
• Competitive Benefits & Perks – Enjoy attractive salary packages, incentives, staff discounts at Accor hotels worldwide, and wellness programs.
• High-Profile Events & Networking – Work with top-tier clients and handle large-scale banquet events, enhancing your expertise and professional network.

Company Description

In the heart of Thamrin CBD stands a vibrant city hotel, Pullman Jakarta Indonesia. Experience our 427 luxury rooms with In-Room Playground. Let our Sana Sini and Kahyangan restaurants satisfy your cravings with worldwide cuisines. Enjoy the bar that the city needs at The Back Room, chocolate fair at Le Chocolat Lounge and freshly baked pastries at Makaron Bakeshop. Ideally situated, just moments from the Thamrin roundabout, high-end shopping scenes at Grand Indonesia and Plaza Indonesia. Easy access to public transport.

Our luxury city hotel ideally situated within moments from the National Monument, Thamrin roundabout, high-end shopping scenes at Grand Indonesia and Plaza Indonesia. Access to public transport and the capital's must-see sights are all at your doorstep. Strategically located in Central Jakarta, surrounded by the Central Business District and Jakarta's largest shopping malls, indulge in the exceptional comfort of our city hotel and embark on an unforgettable staycation journey.

Job Description

• May work with highly complex or high profile groups when financial impact will be significant.
• Assigns all events turned over to Event Planning team.
• Participate actively in the catering menu development process.
• Attend Conference & Event Management meetings (daily coordination meeting, 10-day review, room block review, etc.) in the absence of the Conference & Events Manager
• Responsible for turned opportunities' function space and group room blocks. Maintains these inventories to maximize customer satisfaction and revenue opportunities.
• Effectively manages customer budgets to maximize revenue and meet customer needs.
• Follows all standards, policies and procedures (Core Deliverables, P&Ps, etc.) for the Conferences & Events team.
• Prepare EOs as per discussion with customers ensuring that all details are recorded to enable smooth execution of the event by the Operations team
• Review all EO's prepared by direct reports to ensure conference and event details are recorded clearly.
• Reviews staffing levels to ensure that guest service and planning needs are met.
• Leads execution of activities to support the Conferences & Events strategy.
• Works with team to review scheduled events and troubleshoot potential challenges/conflicts; communicates these (as necessary) with the appropriate hotel departments.
• Leads discussions to review event complexity and proactively avoid service challenges and failures.
• Ensures the hotel is apprised of all groups that will impact hotel operations.
• Develops and maintains strong relationships with clients, vendors, and internal stakeholders to ensure successful event execution and client satisfaction.
• Conducts site inspections and property tours for potential clients, showcasing the venue's capabilities and unique selling points.
• Analyzes market trends and competitor offerings to develop innovative catering packages and pricing strategies.
• Collaborates with the marketing team to create targeted promotional materials and campaigns for catering services.

Qualifications

• Proven experience in catering sales or event coordination, preferably in hospitality.
• Strong communication, negotiation, and relationship-building skills.
• Excellent organizational and time management abilities.
• Knowledge of food and beverage operations and event execution logistics.
• Ability to work flexible hours, including evenings and weekends, as required.
• Proficiency in Microsoft Office and event management software.

Additional Information

Why Join Us?

• Opportunity to be part of a leading international hospitality brand.
• Career growth and development within Accor Hotels.
• Dynamic and supportive work environment.

Additional Information
Job Number

Job Category
Sales & Marketing

Location
The Westin Jakarta, Jl. H.R. Rasuna Said Kav.C-22 A, Jakarta, Jakarta, Indonesia, 12940VIEW ON MAP

Schedule
Full Time

Located Remotely?
N

Position Type
Management

Job Summary
Responsible for handling local social catering opportunities for the property. Responsible for achieving and exceeding the hotel catering sales revenue goals. Provides day-to-day supervision to Catering Sales associates that are on-property, dependent on the volume of local social catering business. Contracts and closes local catering and social business, and ensures that business is turned over properly and in a timely fashion for quality service delivery. Achieves catering revenue goals by actively up-selling each business opportunity to maximize revenue. Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.

CANDIDATE PROFILE
Education And Experience

• High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.

CORE WORK ACTIVITIES
Maximizing Revenue & Managing Profitability

• Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals.
• Proactively solicits affiliate business associated with citywide events
• Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
• Maximizes revenue by up-selling packages and creative food and beverage offerings.
• Identifies and implements process improvements and best practices.
• Gains understanding of the hotel's primary target customer and service expectations.
• Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the business.

Managing Sales Activities

• Manages the sales efforts for the hotel related to local social catering business.
• Responds to incoming catering opportunities for the hotel.
• Closes the best opportunities for the hotel based on market conditions and hotel needs.
• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
• Designs, develops, and sells creative catered events.
• Develops and manages catering sales revenue and operation budgets, and provides forecasting reports.
• Identifies and assists with selling, implementing and following-through on catering promotions.
• Promotes accountability to drive superior business results.
• Executes Sales strategies and business processes.
• Executes and supports Customer Service Standards and hotel's Brand Standards.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
• Participates in and practice daily service basics of the brand (i.e., MHR Spirit to Serve Daily Basics, RHR Savvy Service Basics, Courtyard Basics of the Day).

Building Successful Relationships

• Works collaboratively with property Sales and Marketing colleagues and Above Property Sales, as well as other hotel departments to ensure sales efforts are coordinated, complementary and not duplicative.
• Develops a close working relationship with operations to ensure execution of strategies at the hotel level.
• Works with the management team to create and implement a catering sales plan addressing revenue, customers and market.
• Works with the property's Food and Beverage team to develop menus that drive sales.
• Interacts effectively with vendors, competitors, local community, catering associations and other hotel departments (including Sales, Kitchen and Events) in order to ensure guest satisfaction.
• Ensures that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.

Providing Exceptional Customer Service

• Serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott International.
• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.

Additional Responsibilities

• Performs other duties, as assigned, to meet business needs.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous.
Be
where you can do your best work,
begin
your purpose,
belong
to an amazing global team, and
become
the best version of you.