1,014 Claims Investigation jobs in Indonesia
Insurance Claims Adjuster
17133 Purwakarta, West Java
IDR150000000 Annually
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Our client is seeking a diligent and customer-focused Insurance Claims Adjuster to manage and process insurance claims efficiently. This position is based in Bekasi, West Java, ID , and requires a strong presence in the office. You will be responsible for investigating insurance claims, determining the extent of liability, negotiating settlements, and ensuring fair and timely resolution for policyholders. The role involves meticulous document review, conducting interviews with claimants and witnesses, assessing property damage, and coordinating with external service providers such as repair shops and medical professionals. A key aspect of this job is maintaining detailed and accurate claim records, adhering to company policies and regulatory requirements. You will need to possess excellent communication and interpersonal skills to interact professionally with diverse clientele during what can be a stressful time for them. The ideal candidate will have a Bachelor's degree in a relevant field, such as business, finance, or a related discipline, along with a minimum of 3 years of experience in the insurance industry, specifically in claims handling. A strong understanding of insurance policies, legal principles related to claims, and damage assessment techniques is crucial. Proficiency in claims management software and standard office applications is expected. This role demands strong analytical and problem-solving abilities, attention to detail, and the capacity to manage a caseload effectively. We are looking for an individual with integrity, empathy, and a commitment to providing exceptional service while upholding the company's values. This is an excellent opportunity to build a career in the vital insurance sector.
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0
Insurance Claims Adjuster
40111 Bandung, West Java
IDR7000000 Monthly
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Our client is seeking a detail-oriented and customer-focused Insurance Claims Adjuster to join their team in Bandung, West Java, ID . This hybrid role offers a blend of remote flexibility and on-site collaboration. The successful candidate will be responsible for investigating, evaluating, and negotiating insurance claims to ensure fair and timely resolutions. You will handle a variety of claims, requiring a deep understanding of insurance policies and legal regulations. Your primary duties will include interviewing claimants and witnesses, inspecting damaged property, gathering evidence, and determining the extent of liability and coverage. You will meticulously document all findings, prepare detailed reports, and make recommendations for claim settlements. Excellent negotiation skills are paramount as you will work towards mutually agreeable outcomes for both the insured and the company. This role demands strong analytical abilities, problem-solving skills, and the capacity to manage a caseload efficiently. You will need to build rapport with clients, providing clear explanations of policy coverage and the claims process, while maintaining professionalism and empathy. Collaboration with legal counsel, repair specialists, and other insurance professionals will be a regular part of your responsibilities. We are looking for individuals who are proactive, possess excellent communication skills, and have a strong ethical compass. The ability to work independently, manage time effectively, and adapt to evolving policy guidelines is essential. This is an excellent opportunity to grow your career in the insurance industry within a dynamic and supportive environment. Responsibilities include: investigating insurance claims from initial report to final settlement; interviewing claimants, witnesses, and other involved parties; inspecting damaged property or circumstances; evaluating policy coverage and determining liability; negotiating settlements within company guidelines; documenting all claim activities and preparing comprehensive reports; maintaining compliance with all relevant laws and regulations; liaising with legal counsel and other external parties as needed. Qualifications include: Bachelor's degree in Business, Finance, or a related field; proven experience as a Claims Adjuster or in a similar insurance role; strong knowledge of insurance policies and claims procedures; excellent analytical, negotiation, and communication skills; proficiency in claims management software and MS Office. Professional certifications in insurance are a plus. This role requires a commitment to providing exceptional service and maintaining the integrity of the claims process.
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1
Insurance Claims Adjuster
25112 Padang, West Sumatra
IDR7000000 Annually
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Job Description
Our client is seeking a diligent and customer-focused Insurance Claims Adjuster for their office in Padang, West Sumatra, ID . This hybrid role allows for a combination of in-office and remote work, offering flexibility while maintaining essential client interaction. The Claims Adjuster will be responsible for investigating, evaluating, and settling insurance claims efficiently and fairly. This involves gathering information, interviewing claimants and witnesses, assessing damages, and negotiating settlements. A thorough understanding of insurance policies and claims procedures is essential for success in this role. You will play a crucial part in ensuring customer satisfaction and upholding the company's reputation for integrity and responsiveness.
Key Responsibilities:
Qualifications:
This position offers a competitive compensation package and opportunities for career advancement within the insurance sector.
Key Responsibilities:
- Investigate insurance claims by gathering necessary information, such as police reports, medical records, and other relevant documentation.
- Interview claimants, witnesses, and relevant parties to obtain detailed accounts of incidents.
- Assess the extent of damages or losses covered by the insurance policy.
- Determine coverage, policy limits, and potential liabilities.
- Negotiate settlements with claimants and their representatives in accordance with policy terms and company guidelines.
- Prepare detailed reports on claim investigations, findings, and settlement recommendations.
- Maintain accurate and up-to-date claim files using company systems.
- Ensure compliance with all applicable laws, regulations, and company policies.
- Provide excellent customer service throughout the claims process.
- Identify potential fraud or misrepresentation in claims.
- Stay informed about changes in insurance laws and industry trends.
Qualifications:
- Bachelor's degree in Business Administration, Finance, Law, or a related field.
- Minimum of 3 years of experience as an insurance claims adjuster or in a related claims handling role.
- Possession of relevant insurance licenses or certifications is a strong advantage.
- Comprehensive knowledge of insurance policies, claims procedures, and relevant legal frameworks.
- Excellent investigation, negotiation, and communication skills.
- Strong analytical and problem-solving abilities.
- Proficiency in using claims management software and Microsoft Office Suite.
- Ability to work independently and manage a caseload effectively, including working remotely.
- High level of integrity and attention to detail.
- Customer-centric approach with empathy and professionalism.
- Familiarity with the local context of Padang, West Sumatra, ID is beneficial.
This position offers a competitive compensation package and opportunities for career advancement within the insurance sector.
This advertiser has chosen not to accept applicants from your region.
2
Insurance Claims Adjuster
15112 Tangerang, Banten
IDR11000000 Annually
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Our client, a reputable insurance provider, is seeking a meticulous and analytical Insurance Claims Adjuster to join their team in Tangerang, Banten, ID . This role is critical for assessing and processing insurance claims efficiently and accurately, ensuring fair and timely resolutions for policyholders. The ideal candidate will possess a strong understanding of insurance policies, claims investigation procedures, and relevant regulations. You will be responsible for investigating insurance claims, determining the extent of liability, and negotiating settlements with claimants and third parties. This involves gathering evidence, interviewing witnesses, inspecting damaged property, and reviewing policy documents. A key aspect of the role is assessing the validity of claims, calculating payout amounts, and ensuring compliance with legal and company guidelines. You will maintain detailed records of claims, prepare reports, and communicate effectively with policyholders, legal representatives, and other stakeholders throughout the claims process. Strong negotiation skills, excellent analytical abilities, and a high degree of integrity are essential. This hybrid role offers a combination of fieldwork and office-based responsibilities, providing a dynamic work environment. If you are a detail-oriented professional with a commitment to upholding insurance principles and providing excellent service, this is an excellent opportunity to advance your career in the insurance industry. Join our professional team and contribute to providing peace of mind to our policyholders.
Responsibilities:
Responsibilities:
- Investigate insurance claims by gathering facts, evidence, and relevant documentation.
- Interview claimants, witnesses, and other parties involved in an incident.
- Inspect damaged property or review reports to assess the extent of damage and loss.
- Analyze insurance policies to determine coverage and liability.
- Calculate appropriate settlement amounts based on policy terms and investigation findings.
- Negotiate settlements with claimants and their representatives.
- Prepare detailed claims reports and documentation for review and approval.
- Ensure compliance with all relevant insurance laws, regulations, and company policies.
- Maintain accurate and organized claims files.
- Provide clear and timely communication to all parties involved in the claims process.
- Bachelor's degree in Business Administration, Finance, Law, or a related field.
- Minimum of 3 years of experience as an Insurance Claims Adjuster or in a related insurance role.
- Thorough understanding of insurance principles, policy types, and claims procedures.
- Excellent investigative, analytical, and problem-solving skills.
- Strong negotiation and communication abilities.
- Proficiency in claims management software and standard office applications.
- High level of integrity, attention to detail, and organizational skills.
- Ability to work independently and manage a caseload effectively.
- Valid driver's license and willingness to travel for inspections.
- Knowledge of local insurance laws and regulations.
This advertiser has chosen not to accept applicants from your region.
3
Insurance Claims Adjuster
16111 Bogor, West Java
IDR8000000 Annually
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Job Description
Our client is seeking a diligent and empathetic Insurance Claims Adjuster to join their team in Bogor, West Java, ID . This role is crucial in assessing insurance claims, determining coverage, and facilitating fair and timely settlements. The successful candidate will investigate insurance claims, interview claimants and witnesses, review police reports and medical records, and assess damages to determine liability and the amount of compensation. This hybrid role offers a balance of on-site assessment and administrative work with remote capabilities for documentation and communication. The ideal candidate will possess strong analytical skills, excellent communication and negotiation abilities, and a thorough understanding of insurance policies and procedures. You will be responsible for managing a caseload of claims, ensuring compliance with regulatory requirements, and providing clear explanations to policyholders. Responsibilities include:
- Investigating insurance claims thoroughly to determine coverage and liability.
- Interviewing claimants, witnesses, and other relevant parties.
- Gathering and reviewing all necessary documentation, including accident reports, medical records, and repair estimates.
- Assessing damages and determining the appropriate settlement amount based on policy terms.
- Negotiating settlements with claimants and their representatives.
- Explaining insurance policy provisions and claim procedures to policyholders.
- Managing a caseload of claims efficiently and adhering to settlement timelines.
- Ensuring compliance with all relevant insurance laws and regulations.
- Documenting all claim activities and communications accurately.
- Maintaining professional and empathetic communication throughout the claims process.
- Bachelor's degree in Business Administration, Finance, Law, or a related field.
- Minimum of 3 years of experience as an Insurance Claims Adjuster or in a similar role.
- Strong understanding of insurance policies, claims processing, and relevant legal frameworks.
- Excellent analytical, investigative, and problem-solving skills.
- Proficiency in relevant claims management software.
- Strong negotiation and communication skills, both written and verbal.
- Ability to work independently and manage multiple priorities.
- A valid driver's license and willingness to conduct on-site assessments.
- High ethical standards and attention to detail.
This advertiser has chosen not to accept applicants from your region.
4
Insurance Claims Adjuster
28113 Pekanbaru, Riau
IDR12000000 Annually
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Posted 2 days ago
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Job Description
Our client is seeking a skilled and customer-focused Insurance Claims Adjuster to join their growing team. This hybrid role requires a balance of in-office collaboration and remote work flexibility. The Claims Adjuster will be responsible for investigating insurance claims, determining liability, negotiating settlements, and ensuring fair and timely resolution for policyholders.
Key responsibilities include interviewing claimants and witnesses, inspecting damaged property, reviewing policy coverage, analyzing claims data, and preparing detailed reports. You will work closely with policyholders, legal representatives, and other relevant parties to gather information and facilitate the claims process. The ability to accurately assess damages and make informed decisions regarding claim validity and payout amounts is critical.
The ideal candidate possesses strong analytical skills, excellent communication and negotiation abilities, and a thorough understanding of insurance policies and procedures. You must be empathetic and professional when dealing with claimants who may be experiencing stressful situations. A commitment to ethical conduct and compliance with regulatory requirements is paramount. This role requires meticulous record-keeping and the ability to manage a caseload efficiently.
Qualifications:
This is an excellent opportunity to advance your career in the insurance industry with a reputable organization. Contribute your expertise to ensuring our clients receive fair and efficient claims handling. This hybrid position requires regular attendance at the office in Pekanbaru, Riau, ID for team meetings and specific tasks, with flexibility for remote work on other days.
Key responsibilities include interviewing claimants and witnesses, inspecting damaged property, reviewing policy coverage, analyzing claims data, and preparing detailed reports. You will work closely with policyholders, legal representatives, and other relevant parties to gather information and facilitate the claims process. The ability to accurately assess damages and make informed decisions regarding claim validity and payout amounts is critical.
The ideal candidate possesses strong analytical skills, excellent communication and negotiation abilities, and a thorough understanding of insurance policies and procedures. You must be empathetic and professional when dealing with claimants who may be experiencing stressful situations. A commitment to ethical conduct and compliance with regulatory requirements is paramount. This role requires meticulous record-keeping and the ability to manage a caseload efficiently.
Qualifications:
- Bachelor's degree in Business Administration, Finance, Law, or a related field.
- Minimum of 3 years of experience in insurance claims adjusting.
- Possession of relevant insurance licenses and certifications (e.g., Adjuster License).
- In-depth knowledge of insurance policies, legal regulations, and claims processing procedures.
- Strong analytical, investigative, and problem-solving skills.
- Excellent negotiation, communication, and interpersonal skills.
- Ability to manage multiple claims simultaneously and prioritize effectively.
- Proficiency in claims management software and standard office applications.
- Must be able to conduct on-site inspections as needed.
- Demonstrated ability to work effectively both independently and as part of a team.
This is an excellent opportunity to advance your career in the insurance industry with a reputable organization. Contribute your expertise to ensuring our clients receive fair and efficient claims handling. This hybrid position requires regular attendance at the office in Pekanbaru, Riau, ID for team meetings and specific tasks, with flexibility for remote work on other days.
This advertiser has chosen not to accept applicants from your region.
5
Insurance Claims Adjuster
80361 Denpasar, Bali
IDR6 Monthly
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Posted 4 days ago
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Job Description
Our client, a reputable insurance company, is seeking a diligent and customer-focused Insurance Claims Adjuster to join their team in **Denpasar, Bali, ID**. This role is essential for investigating insurance claims, determining liability, and negotiating settlements with policyholders and claimants. You will be responsible for assessing damages, reviewing policy coverage, gathering evidence, and making fair and timely claim decisions. The ideal candidate possesses strong analytical skills, excellent negotiation abilities, and a keen eye for detail. A commitment to providing exceptional customer service and maintaining the integrity of the claims process is paramount. You will interact directly with clients, providing clear explanations of their policy and the claims process. This is a field-based role, requiring frequent travel within the assigned territory to inspect damaged property or vehicles and interview involved parties. Thorough documentation and adherence to company procedures are critical.
Key Responsibilities:
Qualifications:
Join a trusted organization and play a vital role in helping policyholders navigate their claims process.
Key Responsibilities:
- Investigate insurance claims by gathering information, interviewing parties involved, and inspecting damages.
- Review insurance policies to determine coverage and assess liability.
- Evaluate the extent of damages and estimate repair costs or replacement values.
- Negotiate claim settlements with policyholders and claimants in a fair and efficient manner.
- Prepare detailed reports documenting claim investigations, findings, and recommendations.
- Ensure claims are processed accurately and in compliance with company policies and regulatory requirements.
- Maintain clear and professional communication with policyholders, claimants, and internal stakeholders.
- Manage a caseload of claims effectively, prioritizing tasks and meeting deadlines.
- Identify potential fraudulent claims and escalate for further investigation.
- Stay updated on relevant insurance laws, regulations, and industry best practices.
Qualifications:
- High school diploma or equivalent; a Bachelor's degree is preferred.
- Proven experience as a Claims Adjuster or in a similar role within the insurance industry.
- In-depth knowledge of insurance policies, claims procedures, and relevant laws.
- Excellent investigative, analytical, and problem-solving skills.
- Strong negotiation and communication skills, both written and verbal.
- Ability to work independently and manage time effectively in a field environment.
- Proficiency in claims management software and standard office applications.
- Valid driver's license and a reliable vehicle for on-site inspections.
- Certification or licensing as an insurance adjuster in Indonesia is required or must be obtained.
Join a trusted organization and play a vital role in helping policyholders navigate their claims process.
This advertiser has chosen not to accept applicants from your region.
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Insurance Claims Adjuster
70111 Banjarmasin, South Kalimantan
IDR6 Monthly
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Posted 4 days ago
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Job Description
Our client, a reputable insurance provider, is seeking an experienced and diligent Insurance Claims Adjuster to join their team in Banjarmasin, South Kalimantan, ID . This role is essential for managing and resolving insurance claims efficiently and fairly, ensuring customer satisfaction while upholding the company's policies. You will be responsible for investigating insurance claims, determining the extent of the company's liability, and negotiating settlements with policyholders. This involves gathering information through interviews, reviewing police reports, inspecting damaged property, and consulting with relevant experts. The ideal candidate will possess strong analytical and problem-solving skills, exceptional attention to detail, and excellent communication and negotiation abilities. You must be able to interpret insurance policies accurately and apply them to individual claims. This position requires a hybrid work model, involving both in-office duties and field visits to assess damage and meet with clients. A thorough understanding of insurance law and claims procedures is crucial. You will maintain detailed records of all claims processed, ensuring accuracy and compliance with regulatory requirements. Building and maintaining positive relationships with policyholders, repair services, and legal counsel is also a key aspect of this role. We are looking for a professional who can handle sensitive situations with empathy and integrity, making objective decisions under pressure. Previous experience in the insurance industry, particularly in claims adjusting, is highly preferred. The ability to work independently, manage a caseload effectively, and meet performance targets is essential for success. This is an excellent opportunity for an experienced professional to contribute to a leading insurance company and further develop their career in a dynamic field. A commitment to ethical practices and a drive for continuous professional development are highly valued.
Responsibilities:
Qualifications:
Responsibilities:
- Investigate insurance claims to determine coverage and liability.
- Gather and review evidence, including statements, documents, and damage assessments.
- Conduct interviews with policyholders, witnesses, and other relevant parties.
- Inspect damaged property (vehicles, homes, etc.) to assess the extent of the loss.
- Interpret insurance policies and apply coverage terms accurately.
- Negotiate settlements with policyholders and their representatives.
- Prepare detailed reports on claim investigations and resolutions.
- Maintain accurate and organized claim files.
- Liaise with legal counsel, repair shops, and other third parties as needed.
- Ensure compliance with all relevant insurance regulations and company policies.
- Provide excellent customer service throughout the claims process.
- Manage a caseload of claims efficiently and effectively.
Qualifications:
- Proven experience as an Insurance Claims Adjuster or in a similar role.
- In-depth knowledge of insurance policies, claims procedures, and relevant laws.
- Strong analytical, investigative, and problem-solving skills.
- Excellent negotiation and communication skills (written and verbal).
- High attention to detail and accuracy.
- Ability to work independently and manage time effectively.
- Proficiency in using claims management software and standard office applications.
- Valid driver's license and a clean driving record are essential for field visits.
- Bachelor's degree in Business, Finance, Law, or a related field is preferred.
- Relevant insurance certifications are a significant advantage.
This advertiser has chosen not to accept applicants from your region.
7
Insurance Claims Adjuster
50132 Semarang, Central Java
IDR110000000 Annually
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Posted 4 days ago
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Job Description
Our client is seeking a meticulous and dedicated Insurance Claims Adjuster to join their team in Semarang, Central Java, ID . This role is vital in investigating insurance claims, determining liability, and settling claims in accordance with policy coverage and company guidelines. The Claims Adjuster will be responsible for interviewing claimants and witnesses, inspecting damaged property, reviewing police reports and other relevant documentation, and negotiating settlements. The ideal candidate will possess strong analytical skills, attention to detail, and excellent communication and negotiation abilities. This position requires the ability to work independently, manage a caseload effectively, and make fair and informed decisions. You will ensure compliance with all applicable laws and regulations pertaining to insurance claims processing. The Claims Adjuster will play a key role in customer satisfaction by providing timely and accurate claim resolutions. This role involves documenting all claim activities and maintaining accurate records. You will also assess fraud indicators and report any suspicious activities. A thorough understanding of insurance policies and claims procedures is essential. The successful candidate will demonstrate empathy and professionalism in all interactions with policyholders.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Investigate insurance claims by gathering information, interviewing parties involved, and inspecting damages.
- Determine coverage based on policy terms and conditions.
- Assess liability and calculate claim settlements.
- Negotiate settlements with policyholders and their representatives.
- Document all claim activities, decisions, and communications thoroughly.
- Ensure compliance with company policies and regulatory requirements.
- Maintain accurate and up-to-date claim files.
- Identify and investigate potential fraudulent claims.
- Provide excellent customer service throughout the claims process.
- Build and maintain positive relationships with policyholders, repair facilities, and other stakeholders.
Qualifications:
- High school diploma or equivalent; Bachelor's degree in a related field is preferred.
- 2+ years of experience as an insurance claims adjuster or in a related role.
- Strong understanding of insurance policies and claims processes.
- Excellent analytical, problem-solving, and decision-making skills.
- Proficient in negotiation and communication.
- Ability to work independently and manage time effectively.
- Knowledge of relevant laws and regulations.
- Valid insurance adjuster license (if required by local regulations).
This advertiser has chosen not to accept applicants from your region.
8
Insurance Claims Adjuster
16121 Bogor, West Java
IDR6000000 Monthly
WhatJobs
Posted 4 days ago
Job Viewed
Job Description
Our client is seeking a diligent and customer-focused Insurance Claims Adjuster to join their team in Bogor, West Java, ID . This role involves investigating insurance claims, determining liability, negotiating settlements, and ensuring fair and timely resolution for policyholders. You will play a key part in upholding the company's commitment to customer service and efficient claims processing.
Key Responsibilities:
Location: Bogor, West Java, ID
Key Responsibilities:
- Investigate insurance claims thoroughly, gathering all necessary documentation and evidence.
- Interview claimants, witnesses, and other relevant parties to obtain information.
- Analyze policy coverage and assess the extent of the insurer's liability.
- Determine the value of damages and negotiate settlements with claimants.
- Manage a caseload of claims from initial report to final resolution.
- Ensure all claims are processed in accordance with company policies and regulatory requirements.
- Maintain accurate and detailed records of all claim activities.
- Communicate effectively with claimants, legal representatives, and other involved parties.
- Identify potential fraud and escalate suspicious claims for further investigation.
- Provide exceptional customer service throughout the claims process.
- Bachelor's degree in Business Administration, Finance, Law, or a related field.
- Minimum of 2-3 years of experience in insurance claims adjusting or a related role.
- In-depth knowledge of insurance policies, claims procedures, and relevant regulations.
- Excellent investigative, analytical, and problem-solving skills.
- Strong negotiation and communication skills, both written and verbal.
- Proficiency in claims management software and standard office applications.
- Ability to manage time effectively and prioritize workload.
- High level of integrity and attention to detail.
- Customer-oriented approach with strong empathy and interpersonal skills.
- Must hold or be willing to obtain relevant insurance licenses as required.
Location: Bogor, West Java, ID
This advertiser has chosen not to accept applicants from your region.
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