3,184 Client Relationship Management jobs in Indonesia

Location: Karawang

Employment Type: Contract (12 months before Permanent)

Working Hours: Monday to Friday (Non-shift)

About the Role:

We are seeking a highly motivated and detail-oriented individual to join our team as a Sales Management Staff. This position plays a key role in supporting customer order fulfillment, managing sales operations, handling customer communications, and ensuring high levels of customer satisfaction.

You will collaborate closely with internal departments such as logistics, finance, and production to ensure smooth and timely delivery of our products and services.

1. Customer Order Management

• Receive and process customer purchase orders, verifying quantity, pricing, and delivery terms.
• Coordinate with relevant internal teams to ensure accurate and timely order fulfillment.

2. Sales Quantity & Schedule Management

• Monitor shipment schedules and ensure products are delivered on time.
• Track sales volumes and ensure timely issuance of invoices according to contractual terms.

3. Accounts Receivable Management

• Monitor outstanding receivables and follow up on overdue payments.
• Coordinate with customers to confirm payment schedules and ensure collections are received on time.

4. Defective Product Replacement Management

• Handle the process of replacing defective products reported by customers.
• Collaborate with quality and logistics teams to ensure timely resolution of issues.

5. Customer Support & Communication

• Act as a point of contact for customer inquiries and concerns.
• Provide responsive and professional communication to ensure customer satisfaction.

• Bachelor's degree in Business, Accounting, or a related field.
• Minimum 2 years of experience in a similar sales support, order management, or customer service role.
• Strong interpersonal and communication skills, both verbal and written.
• Proficient in Microsoft Excel and comfortable working with data and numbers.
• High level of responsibility, problem-solving attitude, and teamwork spirit.
• Able to work collaboratively in cross-functional teams and fast-paced environments.
• Fluent in english

Employment Benefits:

• Career development opportunities.
• Private and family insurance coverage.
• Additional cash allowances.
• Nett salary (payroll deductions such as tax, BPJS, etc. are covered by the company).
• Dental and eye care benefits (including glasses).

Company Facilities:

• Lunch and dinner provided.
• Shuttle bus service.
• Gym access.
• Free on-site medical clinic.

Gambaran Umum Pekerjaan

PT Loket Pintar Indonesia bagian dari Indivara Group, perusahaan terkemuka di bidang penjualan, sedang mencari kandidat yang ambisius untuk bergabung sebagai Sales Management Trainee. Posisi ini merupakan kesempatan untuk mengembangkan karier Anda di industri penjualan yang dinamis dan berkembang pesat.

Tanggung Jawab Utama

• Mengembangkan strategi penjualan yang efektif untuk mencapai target penjualan dan pertumbuhan bisnis
• Menjalin dan mempertahankan hubungan yang kuat dengan pelanggan, memahami kebutuhan mereka, dan menyediakan solusi yang sesuai
• Menganalisis data penjualan, tren pasar, dan perilaku pelanggan untuk membuat keputusan bisnis yang tepat
• Memberikan pelatihan dan bimbingan kepada tim penjualan untuk meningkatkan kinerja dan kemampuan mereka
• Mengkoordinasikan dengan tim internal lainnya untuk memastikan pengiriman produk dan layanan yang memuaskan bagi pelanggan
• Mengembangkan dan menerapkan inisiatif pemasaran untuk mendorong pertumbuhan penjualan

Keterampilan, Kualifikasi, dan Pengalaman yang Dibutuhkan

• Gelar sarjana dari seluruh jurusan
• Memiliki kemampuan komunikasi dan negosiasi yang kuat, serta orientasi pada pelayanan pelanggan yang baik
• Kemampuan analitis yang baik untuk memahami data penjualan dan membuat keputusan strategis
• Kreatif dan inovatif dalam mengembangkan strategi penjualan yang efektif
• Terbiasa bekerja dalam tim dengan kemampuan kepemimpinan yang baik
• Memiliki pemahaman yang baik tentang tren dan dinamika industri penjualan

Manfaat Utama Perusahaan

• Gaji kompetitif dan paket remunerasi yang menarik
• Kesempatan untuk pengembangan karier yang luas di perusahaan yang terus berkembang
• Program pelatihan dan pengembangan keterampilan yang komprehensif
• Lingkungan kerja yang kolaboratif dan mendukung, dengan budaya kerja yang dinamis
• Tunjangan kesehatan, asuransi jiwa, dan cuti yang kompetitif

Tentang Perusahaan

PT. Loket Pintar Indonesia berdiri tahun 2015 dan bagian dari Indivara Group, memiliki komitmen untuk memberdayakan warung tradisional melalui teknologi. Visi kami "Menjadi FMCG Market Expansion & Engagement Platform pada Ekosistem Ritel Tradisional", kami wujudkan dengan inovasi yang tiada henti. Sampai saat ini kami telah berhasil menghubungkan ribuan warung dengan pelanggan dan pemasok, serta meningkatkan pendapatan mereka secara signifikan.

Jika Anda tertarik untuk bergabung dengan tim kami yang dinamis, lamar sekarang untuk kesempatan ini.

Uraian Pekerjaan :

• Melaksanakan fungsi administrasi Operation Asset Management melalui lelang dan non lelang guna mendapatkan penyelesaian kredit macet
• Menyusun taksasi dan harga rekomendasi dari balai lelang atas unit yang sudah masuk ke balai lelang

Kualifikasi :

• Memiliki pengalaman kerja di bidang yang sama min. 1 tahun
• Memahami bisnis proses di Industri Pembiayaan
• Memahami aturan OJK terkait Aset Yang Dialihkan & lelang
• Terampil dalam mengoperasikan komputer dan Ms. office

Posted 4 Sep 2025

Jika Anda merasa dapat memenuhi kualifikasi dan siap menghadapi tantangan, silakan kirim resume lengkap Anda dan untuk mendaftar online, .

Company Description

At Bosch, we care. For you, our business, and our environment.

Let's turn visions into reality. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility or industry. Our responsibility goes far beyond business. We're independent of stock markets and bound to the purpose of the Robert Bosch Foundation; our success directly benefits society, the environment, and future generations. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference.

Work #LikeABosch

Job Description

• Acquire new customer (Distributor, Retail, Modern Retail) on potential areas.
• Planning, tracking, and follow up sales order, customer forecasting, and planning of each individual account.
• Ensure timely payment of customer for deliveries and also follow up customer.
• Ensure achievement of user service level including customer complaint management and also the coordination with internal sales admin to support on time delivery to customer.
• Keep customer relation in a consistent customer visit plan in supporting the "push through" of marketing activities for sales info market.
• Handling customer complaint, and feedback in timely manner and disciplined manner.
• After sales support and concern in terms of warranty handling and product return due to errors.
• Working together with Sales Manager to assess the weighted and numeric distribution of product within the distribution channel.
• Work closely with product marketing team in developing the right product mix for the market and distribution to ensure consistent sales and market relevant product.
• Know how to developing business and able to set business plan in working area.

Qualifications

• Bachelor's Degree in all fields.
• At least 5 years of experience in Sales, preferably in Building Material or FMCG Business.
• Proficient oral and written communication in English.
• High level of driver, ambition, and sense of ownership.
• High entrepreneurial drive and proactive.
• Living in or nearby Makassar.
• Willing to travel frequently

Company Description

At Bosch, we care. For you, our business, and our environment.

Let's turn visions into reality. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility or industry. Our responsibility goes far beyond business. We're independent of stock markets and bound to the purpose of the Robert Bosch Foundation; our success directly benefits society, the environment, and future generations. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference.

Work #LikeABosch

Job Description

• Takes Turnover and Profit responsibility for defined sales territory through active development, maintenance & growth of existing and potential direct dealers
• Strong price and T&C realization within the defined corridors and framework, steered by RSM
• Optimization of profit & sales in terms of customer structure & product mix
• Systematic follow-up on visits and planning of next steps for the development of direct dealers
• Identification/acquisition of new dealers and development of existing customer portfolio within defined sales territory
• Communicate and implement cross-BU marketing activities across defined sales territory

Qualifications

• Prior Sales experience highly preferred
• College degree in Sales, Marketing or business highly regarded
• Strong willingness to travel
• Living in or nearby
  Batam

Additional information

HR Contact Person: Nahda Miftah

Company Description

At Bosch, we care. For you, our business, and our environment.

Let's turn visions into reality. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility or industry. Our responsibility goes far beyond business. We're independent of stock markets and bound to the purpose of the Robert Bosch Foundation; our success directly benefits society, the environment, and future generations. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference.

Work #LikeABosch

Job Description

• Takes Turnover and Profit responsibility for defined sales territory through active development, maintenance & growth of existing and potential direct dealers
• Strong price and T&C realization within the defined corridors and framework, steered by RSM
• Optimization of profit & sales in terms of customer structure & product mix
• Systematic follow-up on visits and planning of next steps for the development of direct dealers
• Identification/acquisition of new dealers and development of existing customer portfolio within defined sales territory
• Communicate and implement cross-BU marketing activities across defined sales territory

Qualifications

• Prior Sales experience highly preferred
• College degree in Sales, Marketing or business highly regarded
• Native speaker
• Strong willingness to travel
• Living in or nearby Medan

Additional information

HR Contact Person: Nahda Miftah

Company Description

At Bosch, we care. For you, our business, and our environment.

Let's turn visions into reality. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility or industry. Our responsibility goes far beyond business. We're independent of stock markets and bound to the purpose of the Robert Bosch Foundation; our success directly benefits society, the environment, and future generations. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference.

Work #LikeABosch

Job Description

• Acquire new customer (Distributor, Retail, Modern Retail) on potential areas.
• Planning, tracking, and follow up sales order, customer forecasting, and planning of each individual account.
• Ensure timely payment of customer for deliveries and also follow up customer.
• Ensure achievement of user service level including customer complaint management and also the coordination with internal sales admin to support on time delivery to customer.
• Keep customer relation in a consistent customer visit plan in supporting the "push through" of marketing activities for sales info market.
• Handling customer complaint, and feedback in timely manner and disciplined manner.
• After sales support and concern in terms of warranty handling and product return due to errors.
• Working together with Sales Manager to assess the weighted and numeric distribution of product within the distribution channel.
• Work closely with product marketing team in developing the right product mix for the market and distribution to ensure consistent sales and market relevant product.
• Know how to developing business and able to set business plan in working area.

Qualifications

• Bachelor's Degree in all fields.
• At least 5 years of experience in Sales, preferably in
  Building Material or FMCG Business
  .
• Proficient oral and written communication in English.
• High level of driver, ambition, and sense of ownership.
• High entrepreneurial drive and proactive.
• Living in or nearby
  Makassar.
• Willing to travel frequently

Additional information

HR Contact Person: Nahda Miftah

Company Description

At Bosch, we care. For you, our business, and our environment.

Let's turn visions into reality. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility or industry. Our responsibility goes far beyond business. We're independent of stock markets and bound to the purpose of the Robert Bosch Foundation; our success directly benefits society, the environment, and future generations. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference.

Work #LikeABosch

Job Description

• Takes Turnover and Profit responsibility for defined sales territory through active development, maintenance & growth of existing and potential direct dealers
• Strong price and T&C realization within the defined corridors and framework, steered by RSM
• Optimization of profit & sales in terms of customer structure & product mix
• Systematic follow-up on visits and planning of next steps for the development of direct dealers
• Identification/acquisition of new dealers and development of existing customer portfolio within defined sales territory
• Communicate and implement cross-BU marketing activities across defined sales territory

Qualifications

• Prior Sales experience highly preferred
• College degree in Sales, Marketing or business highly regarded
• Native speaker
• Strong willingness to travel
• Living in or nearby Batam

Additional information

HR Contact Person: Nahda Miftah

ob Description

Account Management

• Grow, nurture and support our existing merchants by building long-term relationships, identify and address ever-changing business needs and requirements
• Brainstorm and pilot new initiatives to drive product usage and customize product offering for our Key Merchants
• Work alongside with internal teams to further improve our product solutions
• Work cross-functionally with internal stakeholders and external vendors to investigate and resolve any complex transactional issues timely and effectively
• Evaluate strategic opportunities and perform a broad range of quantitative and qualitative analyses
• Promote knowledge-sharing and effective communication among internal stakeholders with relevant information gathered

Partnerships

• Support win-win partnerships with local and international Key Partners (e.g. banks, payment gateways, regulators, industry partners)
• Work alongside internal teams (e.g. Product, Integration, Underwriting and Finance) to ensure excellent experience for onboarding of new Key Partners
• Support execution and management of Key Partners' contractual agreement process

Engage Key Partners on a regular basis to identify and address dynamic developments and changes in business needs and requirements.

• Evaluate strategic opportunities by performing a broad range of quantitative and qualitative analyses.
• Promote knowledge sharing and effective communication among all internal stakeholders based on information gathered.

Sales

• Identify new business opportunities and generate new leads.
• Understand customer needs and present suitable products or services.
• Deliver compelling sales presentations and product demonstrations.
• Prepare and follow up on quotations and proposals.
• Negotiate contracts and close deals
• Maintain strong, long-term relationships with existing clients.
• Collaborate with internal teams (support, product) to ensure customer satisfaction.
• Stay updated with product knowledge, industry trends, and competitor activities.

Other ad hoc tasks/projects as required

Requirements

• Relevant academic qualifications with at least 1-3 years' experience in sales, business development or account management, preferably in Payment/Financial Service/E-commerce or IT Solution related services.
• Possess excellent Client Relationship management skills and Sales management with negotiation skills is a plus.
• High level of personal credibility with good interpersonal, communication and presentation skills.
• A creative and flexible individual who is able to multi-task and handle pressure in a fast- paced and changing environment.
• Ability to work collaboratively across functions with overseas co-workers, yet independently.
• Candidates with more experience will be considered for a more senior position.

Good command of English, written and spoken.