2,140 Client Solutions jobs in Indonesia

About Maha Chemicals Asia

At Maha Chemicals Asia, we don't just serve the paints and coatings industry—we redefine it. With over 35 years of leadership in Southeast Asia's specialty chemicals sector, we are on a mission to create a sustainable and agile future for manufacturers across the region. Founded in 1975, we exist because "We believe in catalysing sustainable solutions for the highest benefit of humanity."

Our Vision & Mission: Shaping Tomorrow

We are not just another company; we are a movement. Our vision is clear:

"We will be the catalyst to a healthier planet."

To make this a reality, we are transforming how we work, think, and grow. Our mission is to be the most agile partner that empowers manufacturers in Asia to thrive—and that starts with you.

A People-First Transformation

At Maha, we believe that the strength of our organization lies in its people. That's why we are undergoing a business transformation to become a truly people-first, service-centred company. Across our 12 countries and 19 offices, we are equipping our teams with the skills and capabilities to lead, communicate, and solve problems strategically.

We are not just hiring employees—we are building superheroes. People who want to make a real impact, drive change, and leave a legacy. If you join us now, in 3-5 years, you'll be able to proudly say:

"I helped build Maha into the strong, reputable organization it is today."

About the Role:

As a
Client Solutions Executive
at Maha, you will play a crucial role in developing and nurturing lasting relationships with clients. You'll be at the heart of our business development efforts, ensuring that our customers' needs are met with precision and care. We're looking for someone with excellent communication skills, a keen business sense, and a proactive approach to driving success in the specialty chemicals sector.

What You'll Be Doing:

Indoor Sales: Handle inquiries and orders from bronze-tier or ad hoc customers, ensuring professional and timely responses.

Lead Generation & Cold Calling: Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.

Lead Qualification: Qualify and route potential opportunities to the appropriate sales executives for further development and closure.

Administrative Support: Prepare and manage sales reports, quotations, proposals, and contracts with accuracy and timeliness.

Process Coordination: Collaborate with the sales team to identify and implement process improvements for greater efficiency, and assist in preparing performance reviews.

Customer Relationship Management: Support recurring customers and coordinate with internal teams to ensure smooth, on-time delivery of products and services.

Sales Follow-Up: Track and follow up on open quotations and pending customer responses to support conversion and closure.

What We're Looking For:

Preferably with sales experience

Proactive and initiative

Strong analytical and critical thinking skills

Excellent verbal and written communication in English

Strong listening, presentation, and interpersonal skills

Ability to effectively prioritize tasks, multitask, and manage time in a fast-paced environment

Collaborative and able to work effectively within a team environment

Self-motivated with a strong drive to achieve and exceed targets

Confident phone presence with experience making a high volume of daily calls

Why Join Maha?

Be part of a game-changing transformation in an established industry leader.

Shape the future of sustainable solutions in the coatings and chemicals space.

Work in a dynamic, people-first environment where your contributions matter.

Accelerate your career with leadership, communication, and strategic development opportunities.

Ready to Take on the Challenge?

If you're looking for more than just a job—if you want to drive change, lead a team, and make a lasting impact—then this role is for you.

Join us. Grow with us. Build the future with us.
Apply today and be part of something bigger than yourself

WHO WE ARE

Arches connects strategic consulting firms, Private Equity firms, and Hedge Funds with the expertise they need to make better decisions.

Since 2019, we've grown from a startup to a global team of 170+ professionals across Asia, secured $6 million in funding, and become a trusted partner for the world's leading firms.

Our experts support critical business decisions through Commercial Due Diligence, Market Research, Value Creation strategies, and more.

We're now expanding to Colombia in 2025 to better serve our US clients. This new office will be our key hub for the Americas, creating exciting opportunities for talented professionals who want to grow with us.

Learn more about us:
Arches on LinkedIn

INDUSTRY OVERVIEW

The Expert Network Services (ENS)
industry connects our clients (consulting and investment firms) with specialized insights from top experts. With a strong focus on the Asia-Pacific region, our team is fluent in the languages across the area and has unmatched recruitment capabilities to find experts from any industry or niche.

ROLE OVERVIEW

As a
Client Solutions Associate (Expert Matching Team)
, you'll play a crucial role in recruiting the right experts to consult on our clients' projects. This role requires strong communication and problem-solving skills, along with the ability to identify suitable expert candidates and employ creative sourcing strategies.

RESPONSIBILITIES

Project Understanding and Ideal Expert Profile Identification

• Gain a thorough understanding of client project needs based on main topics and client characteristics.
• Identify the best-fit expert profile based on key project requirements, including industry focus, target companies, relevant departments, seniority level, and specific expertise.

Recruiting Expert Candidates (Main Focus)

• Source ideal expert profiles across multiple platforms (LinkedIn, local recruitment platforms, internal databases, professional networks).
• Reach out to experts through phone, email, LinkedIn, and other channels to invite them to consult for clients on specific topics.
• Screen and vet expert candidates to assess their expertise and experience before connecting them with our clients.
• Manage scheduling for client-expert interviews and build relationships with experts for future collaborations.

REQUIREMENTS

Background

• Undergraduate degree
• 1-3 years of professional experience
  in sales, recruitment, client service, or related fields
• Fluency in English and Bahasa Indonesia
  (both verbal and written) – Able to communicate confidently with a diverse network of experts across APAC
• Additional language skills are a plus

Competencies

• Adaptability in a fast-paced environment
• Goal-oriented and KPI-driven
  – Committed to achieving targets, with a proactive approach to growth and success.
• Results-focused
  – Consistently track, measure, and improve to meet and exceed goals.
• Problem-solving mindset
  – Skilled at identifying and addressing gaps between goals and outcomes.
• Collaborative approach
  – Open to seeking support and working with the team to achieve the best results.

Working Location

• During probation:
  Based in Ho Chi Minh City, Vietnam for the first 3 months with relocation support covering visa, flights, and accommodations.
• After probation:
  Hybrid work arrangement between Vietnam and your home country.

BENEFITS

Compensation & Benefits

• Competitive base salary
  with performance reviews every 6 months
• Monthly performance-based incentive
  up to $00
• Annual Bonus
  – 1-month gross salary
• Paid Leave
  – 12 days of annual leave, plus additional paid leave for significant life events and 8 days of sick leave
• Private Medical Insurance
  – Includes dental coverage
• Self-learning Budget
  – Up to $1000 pe year
• Relocation Support
  (Visa, flights, accommodation)

Career Growth

• Rapid Career Advancement
  – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions.
• Build a High-Caliber Network
  – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth.

Engagement

• Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.).
• Flexible Work Arrangements

Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage

Responsibilities
Team Introduction

The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science. GBS is a dynamic, entrepreneurial, and ambitious client group, and our HRBPs who support them are too We are excited to continue adding to our Human Resources team to attract, engage, and retain top talent to drive the continued growth of the organization.

Responsibilities

• Data Collection, Preparation, and Reporting: Assist in gathering, organizing, and cleaning data from various sources to ensure accuracy and reliability for analysis. Compile regular reports summarizing analytical findings and insights, presenting them in a clear and concise manner for stakeholders.
• Ad-Hoc Analysis: Conduct ad-hoc analyses as requested by team members or stakeholders, utilizing statistical methods to derive meaningful insights from data.
• Data Visualization: Create and maintain data visualizations and dashboards to effectively communicate findings and track key performance indicators (KPIs).
• Cross-Market Learnings: Support the analysis of cross-market data to identify trends, best practices, and opportunities for improvement in various business areas.
• Collaboration: Work closely with team members from various departments to understand their data needs and provide analytical support to inform decisions.
• Documentation: Document methodologies, data sources, and findings to ensure transparency and reproducibility of analyses.

Qualifications
Minimum Qualifications

• Education: Currently pursuing a Bachelor's or Master's degree in Data Science, Statistics, Business Analytics, Economics, or a related field.
• Technical Skills:Proficiency in data analysis tools such as Excel, SQL, or Python; experience with data visualization software like Tableau or Power BI is a plus. Understanding of data interpretation techniques.
• Analytical Skills: Strong quantitative and analytical skills with the ability to analyze complex datasets and draw actionable insights. Experience in conducting ad-hoc analyses and ability to synthesize findings into clear, concise reports.
• Communication Skills: Good verbal and written communication skills to effectively present findings and collaborate with cross-functional teams.
• Problem-Solving Ability: Proactive in identifying data needs, challenges, and proposing solutions that support business objectives.
• Team Player: Ability to work both independently and collaboratively within a team environment, showing flexibility and willingness to assist others.

Preferred Qualifications

• Available to work 3 days/week for a minimum of 3 months.
• A passion for data-driven decision-making and a desire to contribute to a dynamic team environment.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here:

If you have any questions, please reach out to us at apac-

Job Information

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Tujuan Jabatan

Menjalin Hubungan baik antara Perusahaan dengan Pihak Pelanggan dan menaggapi kebutuhan serta keluhan yang dimiliki oleh pihak pelanggan

Tugas dan Jabatan

• Prospecting

• Membuat daftar pelanggan

• Menghubungi pelanggan secara rutin dan berkoordinasi dengan Sales untuk kunjungan
• Menjelaskan kelebihan / keunggulan produk pada pelanggan
• Melakukan pendekatan terhadap customer
• Membuat rekapan / laporan penjualan sales
• Menangani order dan permintaan lainnya dari pelanggan
• Mendata / mencatat order dan perubahan order
• Memelihara dan memperbaharui database pelanggan berkoordinasi dengan Sales Area
• Mempersiapkan dokumen untuk penagihan.
• Mengumpulkan dan melakukan pengelolaan informasi yang berkaitan dengan layanan dan penjualan dari pelanggan menggunakan sistem yang sudah terhubung dengan pelayanan pelanggan.
• Menangani berbagai saran dan keluhan pelanggan serta menyediakan dukungan penuh untuk pelanggan.
• Mengkoordinasikan kebutuhan / pesanan yang diberikan oleh pelanggan kepada pihak Admin.

• Berkoordinasi dengan pihak atasan untuk rencana kerja serta layanan purna jual.

• Closing Order

• Berpartisipasi dalam pameran, event, seminar dalam rangka promosi dengan berkoordinasi bersama Marketing

• Membuat, mendata dan analisa laporan penjualan berkoordinasi dengan Sales Area
• Memeriksa form 'prospect action card' (PAC) dan menindaklanjuti dengan menghubungi customer untuk order selanjutnya
• Melakukan penjualan langsung
• Konfirmasi order ke customer
• Menindaklanjuti permasalahan tagihan
• Memelihara pelanggan yang sudah didapat
• Membuat form (MC) Sales Commitment Report

Wewenang

• Konfirmasi ke pelanggan mengenai data, order, harga dan ketersediaan barang.
• Closing order sesuai SRP (Sales Retail Price) yang telah ditentukan perusahaan
• Memberikan merchandise ke pelanggan sesuai dengan kriteria yang telah ditentukan perusahaan

Hubungan Kerja

Internal :

• Direktur
• Sales
• Marketing
• Finance
• Admin

Eksternal

• Customer
• Vendor

Kualifikasi

• Umur maksimal 30 tahun
• Pendidikan terakhir : SMK dan Sederajat
• Pengalaman : minimal 1 tahun

Keterampilan Teknis

• Persuasif
• Berkomunikasi dengan baik
• Bahasa Inggris
• Komputer MS Office

Kompetensi Soft Skill

• Analytical Thinking
• Customer service orientation
• Mampu bekerja dalam tim
• Teliti dan bertanggung jawab
• Percaya diri

VPlus Education is a regulated company operating as an educational trading services. Their services include foreign currency exchange, future indices, commodities, CFDs, market information access, and guidance for successful trading and investing. is regulated by the Indonesian government to ensure the safety and security of client funds and transactions.

Role Description

This is a full-time on-site role located in Jakarta for a Customer Relations at VPlus Education. The Customer Relations will be responsible for conducting market research, implementing marketing strategies, providing customer service, and supporting sales activities.

Qualifications

• Communication and Customer Service skills
• Market Research and Marketing Strategy skills
• Sales skills
• Interpersonal and presentation skills
• Ability to work independently and collaboratively in a team environment
• Knowledge of financial markets is a plus
• Bachelor's degree in Marketing, Business, Finance, or related field

Descriptions:

We are seeking a motivated and detail-oriented
Customer Relations Position
to join our team on a full-time, on-site basis in South Jakarta. This role offers hands-on experience in customer engagement, marketing, and business development, making it a valuable opportunity for individuals looking to gain practical skills in a dynamic work environment.

Qualifications:

• Strong verbal and written communication skills with the ability to engage effectively with customers and team members.
• Experienced or academic exposure to market research and customer relations.
• Background in sales and marketing is highly desirable.
• Demonstrated ability to plan, develop, and implement marketing strategies.
• Strong teamwork skills with the ability to collaborate
• Highly motivated, detail-oriented, and adaptable in a fast-paced environment.
• A Bachelor's degree (completed or in progress) in Marketing, Business Administration, Communications, or a related field is preferred.

This is a full-time on-site Customer Relation Officer role located in Jakarta Metropolitan Area. This position will be responsible for various day-to-day tasks such as developing marketing and sales strategies, conducting market research, providing excellent customer relations, and implementing marketing.

Qualifications

Excellent communication skills

Experience in market research

Experience in sales and customer relations

Ability to develop and implement marketing strategies

Strong teamwork and collaboration skills

Experience in sales marketing is a plus

Bachelor's degree in Marketing, Business Administration, Communications or related field

Role Description

This is a full-time on-site Customer Relation Staff role located in Jakarta Area. This position will be responsible for various day-to-day tasks such as developing marketing and direct sales, conducting market research, providing excellent customer relations, and implementing marketing.

Qualifications

• Excellent communication skills

• Experience in market research

• Experience in sales and customer relations

• Ability to develop and implement marketing strategies

• Strong teamwork and collaboration skills

• Experience in sales marketing is a plus

• Bachelor's degree in Marketing, Business Administration, Communications or related field

Role Description

This is a full-time, on-site role for a Customer Relations position at 's Branch Sona Topas, located in Jakarta, Indonesia. The Customer Relations role involves managing customer satisfaction, ensuring high levels of customer support, and maintaining customer retention. Daily tasks include addressing customer inquiries and resolving complaints, providing exceptional customer service, and maintaining effective communication with customers to foster long-term relationships.

Qualifications

• Skills in Customer Retention and Customer Satisfaction
• Strong Communication abilities
• Customer Support and Customer Service skills
• Excellent problem-solving and interpersonal skills
• Proficiency in spoken and written English and Indonesian
• Prior experience in a customer-facing role is a plus
• Ability to work independently and as part of a team
• Minimum of a Bachelor's degree in business, communication, or a related field