2,120 Communications Assistant jobs in Indonesia

Get to Know the Team

The Communications team are storytellers at Grab, shaping our global narrative across diverse audiences, from media and influencers to policymakers and the broader community. The Communications team strategically partners with all business functions to ensure stakeholders understand and champion Grab's vision and goals.

Get to Know the Role

You will drive the B2B communications plans for Grab for Business and GrabAds. You will create and execute high-impact communications campaigns, using data to highlight our partners' success and build momentum in the market. Your role also involves expertly managing issues and crises to maintain our strong reputation.

This role reports to the Manager, Communications and is based in our Jakarta office.

The Critical Tasks You Will Perform

• Strategic B2B Storytelling: The ability to craft compelling, data-driven narratives that highlight Grab's value and turn partner successes into market momentum.
• Content Development: Expertise in developing and localizing a wide range of content, including press releases, thought leadership articles, and partner success stories. Localize contents to fit with Indonesian market.
• Media & Stakeholder Relations: Proven track record of building and maintaining relationships with key journalists, industry leaders, and associations.
• Cross-Functional Collaboration: The skill to work effectively with internal teams like Marketing, Operations, Product and Legal to ensure communication strategies align with business goals.
• Issue Management: The foresight to anticipate and manage issues that arises, protecting the brand's reputation.
• Crisis Communications: To lead communication responses for high-impact issues, coordinating with teams to deliver timely, consistent messaging across stakeholders.

Company Description
About Grab and Our Workplace
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description
Get to Know the Team
The Communications team is storytellers at Grab, shaping our global narrative across diverse audiences, from media and influencers to policymakers and the broader community. The Communications team strategically partners with all business functions to ensure stakeholders understand and champion Grab's vision and goals

Get to Know the Role
You will drive our communication efforts for our Transport services, working collaboratively with relevant stakeholders and to provide advisory to our business team for communication-related. This includes crafting press materials, managing media engagement, addressing issues swiftly, and promoting stories that emphasize affordability, safety, and the positive impact on driver-partners. By partnering with key opinion leaders and advocates, you will help build inclusive narratives that resonate with diverse audiences and strengthen our brand reputation.

You will report to the Head of Communications. This role will be based on-site in the Jakarta office.

The Critical Tasks You Will Perform

• Execute Transport PR plans in coordination with Marketing, Operations, Public Affairs, and Public Relations agencies.
• Integrate PR activities with product launches, promotional campaigns, and new feature rollouts to maximize awareness and adoption.
• Draft and localize press materials (press releases, talking points, issue FAQs).
• Support crisis triaging and fast-turnaround response for issues tied to Transport operations.
• Manage day-to-day press engagement and proactively monitor for emerging reputational risks.
• Help shape Transport narratives around affordability, safety, and driver-partner impact.
• Work with relevant KOLs and transport advocates to strengthen positive brand storytelling.

Qualifications
What Essential Skills You Will Need

• 5+ years of experience in media/public relations and digital communication, both in an agency or in-house.
• Excellent communication skills, including writing, storytelling, and critical thinking, applied to create impactful and inclusive content and strategies.
• Established network with tier-1 media senior reporters and key influencers.
• Proven collaboration with cross-functional teams (e.g., social media, legal, product, marketing, partnerships).
• Fluent in both Indonesian and English (written and spoken).
• Thrives in fast-paced, high-growth environments.
• Agile individual who possess creative, and willing to experiment with new storytelling formats.
• Experience in transport, public services, or high-visibility sectors with complex stakeholder ecosystems is a plus, but not required.

Additional Information
Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab
We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

The Communications team is storytellers at Grab, shaping our global narrative across diverse audiences, from media and influencers to policymakers and the broader community. The Communications team strategically partners with all business functions to ensure stakeholders understand and champion Grab's vision and goals

Get to Know the Role

You will drive our communication efforts for our Transport services, working collaboratively with relevant stakeholders and to provide advisory to our business team for communication-related. This includes crafting press materials, managing media engagement, addressing issues swiftly, and promoting stories that emphasize affordability, safety, and the positive impact on driver-partners. By partnering with key opinion leaders and advocates, you will help build inclusive narratives that resonate with diverse audiences and strengthen our brand reputation.

You will report to the Head of Communications. This role will be based on-site in the Jakarta office.

The Critical Tasks You Will Perform

• Execute Transport PR plans in coordination with Marketing, Operations, Public Affairs, and Public Relations agencies.
• Integrate PR activities with product launches, promotional campaigns, and new feature rollouts to maximize awareness and adoption.
• Draft and localize press materials (press releases, talking points, issue FAQs).
• Support crisis triaging and fast-turnaround response for issues tied to Transport operations.
• Manage day-to-day press engagement and proactively monitor for emerging reputational risks.
• Help shape Transport narratives around affordability, safety, and driver-partner impact.
• Work with relevant KOLs and transport advocates to strengthen positive brand storytelling.

Qualifications

What Essential Skills You Will Need

• 5+ years of experience in media/public relations and digital communication, both in an agency or in-house.
• Excellent communication skills, including writing, storytelling, and critical thinking, applied to create impactful and inclusive content and strategies.
• Established network with tier-1 media senior reporters and key influencers.
• Proven collaboration with cross-functional teams (e.g., social media, legal, product, marketing, partnerships).
• Fluent in both Indonesian and English (written and spoken).
• Thrives in fast-paced, high-growth environments.
• Agile individual who possess creative, and willing to experiment with new storytelling formats.
• Experience in transport, public services, or high-visibility sectors with complex stakeholder ecosystems is a plus, but not required.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

• Develop and implement strategic media relations plans to enhance brand visibility and reputation.
• Build and maintain strong, positive relationships with local, national, and international journalists, bloggers, and influencers.
• Proactively identify media opportunities and pitch compelling stories and story angles.
• Draft and distribute press releases, media advisories, fact sheets, and other press materials.
• Coordinate media interviews, press conferences, and media events.
• Monitor media coverage, analyze results, and prepare reports on media placement and sentiment.
• Respond to media inquiries promptly and professionally, acting as a primary point of contact.
• Develop and manage a media contact database.
• Collaborate with marketing and content teams to ensure consistent messaging across all communication channels.
• Assist in crisis communication planning and execution as needed.
• Stay informed about industry trends, competitor activities, and relevant news cycles.
• Provide strategic counsel to internal stakeholders on media-related matters.

• Bachelor's degree in Public Relations, Communications, Journalism, Marketing, or a related field.
• Minimum of 4 years of experience in media relations, public relations, or journalism.
• Proven track record of securing positive media coverage in reputable outlets.
• Excellent written and verbal communication skills, with a flair for storytelling and persuasive writing.
• Strong understanding of the media landscape and current trends.
• Existing network of media contacts in Indonesia is a significant advantage.
• Ability to work under pressure, manage multiple projects, and meet tight deadlines.
• Strong organizational skills and meticulous attention to detail.
• Proficiency in media monitoring tools and social media platforms.
• A proactive, creative, and results-oriented mindset.
• Fluency in Bahasa Indonesia and English is required.

• Develop and execute comprehensive media relations strategies to support organizational objectives.
• Cultivate and maintain strong, positive relationships with key media contacts, journalists, and influencers.
• Write and distribute compelling press releases, media advisories, and other PR materials.
• Respond to media inquiries promptly and effectively, serving as a primary spokesperson when necessary.
• Organize and manage press conferences, media events, and interviews.
• Monitor media coverage, track key trends, and provide regular reports on media sentiment and coverage.
• Develop proactive media outreach plans to secure positive coverage for organizational initiatives and achievements.
• Collaborate with internal teams to align PR efforts with marketing and communications strategies.
• Manage and respond to crisis communication situations, ensuring timely and accurate information dissemination.
• Identify opportunities for thought leadership and executive profiling through media engagement.

• Bachelor's degree in Public Relations, Communications, Journalism, or a related field.
• Minimum of 5 years of experience in public relations, with a strong emphasis on media relations.
• Proven track record of successfully building and managing media relationships.
• Excellent writing, editing, and verbal communication skills.
• Strong understanding of media monitoring and analysis tools.
• Demonstrated ability to handle crisis communications effectively.
• Strategic thinker with strong storytelling and pitching capabilities.
• Ability to work collaboratively in a hybrid environment and manage multiple priorities.
• Experience in the media or PR agency sector is a plus.

• Develop and implement comprehensive media relations strategies to enhance the organization's brand visibility and public perception.
• Cultivate and maintain strong, positive relationships with key journalists, editors, bloggers, and influencers across various media platforms.
• Proactively identify opportunities for media coverage, pitching compelling stories and securing positive press placements.
• Craft and disseminate press releases, media advisories, backgrounders, and other PR materials.
• Respond to media inquiries, manage crisis communications situations, and act as a spokesperson when required.
• Monitor media coverage, analyze sentiment, and provide regular reports on PR campaign effectiveness and media impact.
• Collaborate with internal teams (marketing, communications, executive leadership) to ensure consistent messaging and brand alignment.
• Organize press conferences, media events, and interviews.
• Stay informed about industry trends, competitor activities, and relevant news cycles to identify strategic PR opportunities.
• Provide guidance and mentorship to junior PR team members.

• Bachelor's degree in Public Relations, Communications, Journalism, Marketing, or a related field.
• Minimum of 7 years of experience in public relations, with a strong emphasis on media relations and corporate communications.
• Proven track record of successfully securing media coverage in reputable national and local media outlets.
• Exceptional written and verbal communication skills, with a talent for storytelling and persuasive writing.
• Strong understanding of the Indonesian media landscape and established relationships with key journalists.
• Excellent interpersonal skills and the ability to build rapport quickly with diverse stakeholders.
• Experience in crisis communication management.
• Proficiency in using PR monitoring and media analysis tools.
• Ability to work effectively in a fast-paced, deadline-driven environment.
• This hybrid role requires flexibility for in-person meetings and events in Surabaya, East Java, ID .
• Fluency in English is a requirement for internal and external communications.

• Develop and implement comprehensive public relations strategies to support organizational goals and enhance brand visibility.
• Cultivate and maintain strong relationships with journalists, media outlets, bloggers, and influencers.
• Write and distribute compelling press releases, media advisories, and other PR materials.
• Manage media inquiries and respond to requests for information in a timely and professional manner.
• Organize and coordinate press conferences, media events, and interviews.
• Monitor media coverage, analyze trends, and report on public perception of the organization.
• Develop and execute crisis communication plans, managing sensitive situations with discretion and effectiveness.
• Create engaging content for various PR platforms, including social media, company blogs, and newsletters.
• Advise senior management on public relations matters and communication strategies.
• Collaborate with marketing and internal communications teams to ensure consistent messaging across all channels.
• Identify opportunities for positive media coverage and proactive storytelling.
• Assist in the development of speeches, presentations, and talking points for key spokespeople.
• Stay informed about industry trends and best practices in public relations and media management.

• Bachelor's degree in Public Relations, Communications, Journalism, Marketing, or a related field.
• Minimum of 6 years of progressive experience in public relations, media relations, or corporate communications.
• Proven ability to build and maintain relationships with media contacts.
• Excellent written and verbal communication skills, with a strong command of grammar and persuasive writing.
• Experience in developing and executing PR strategies and campaigns.
• Proficiency in media monitoring and analysis tools.
• Strong understanding of crisis communication principles and best practices.
• Ability to work under pressure and manage multiple priorities effectively.
• Excellent organizational and project management skills.
• A creative approach to content creation and storytelling.
• Experience in the media or related industry is a significant advantage.