1,308 Community Support jobs in Indonesia
Community Support Coordinator
76114 Balikpapan, East Kalimantan
IDR6000000 Monthly
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Job Description
Our client is seeking a compassionate and highly organized Community Support Coordinator to join their remote team. This role is pivotal in connecting individuals with essential social services and fostering a supportive network within the community. The Community Support Coordinator will be responsible for assessing client needs, providing information and referrals to relevant resources, and advocating on behalf of individuals to ensure they receive appropriate support. Key duties include maintaining a comprehensive database of community services, building and nurturing relationships with local organizations and service providers, and organizing outreach initiatives. You will play a crucial role in empowering individuals by helping them navigate complex systems and access vital assistance programs. This position requires exceptional empathy, active listening skills, and a profound understanding of social issues and available support mechanisms. The ideal candidate will be adept at building trust and rapport with diverse populations. Strong organizational and time management skills are essential to manage multiple cases and coordinate various support activities effectively. Experience in social work, counseling, community development, or a related field is highly preferred. The ability to work independently and collaboratively in a remote setting, utilizing digital communication and case management tools, is paramount. This is a rewarding opportunity for someone passionate about making a tangible difference in people's lives and strengthening community well-being. The successful candidate will be a proactive problem-solver with a commitment to social justice and equitable access to resources. If you are dedicated to serving others and possess a strong sense of initiative, we encourage you to apply.
Key Responsibilities:
Key Responsibilities:
- Assess client needs and provide appropriate support and referrals.
- Maintain and update a directory of community resources and services.
- Build and maintain strong relationships with community organizations and stakeholders.
- Develop and implement outreach programs to raise awareness of available services.
- Advocate for clients to ensure access to necessary support and resources.
- Provide case management and follow-up support to individuals.
- Organize and facilitate community workshops and events.
- Document client interactions and service delivery in a timely manner.
- Stay informed about current social issues and relevant policies.
- Bachelor's degree in Social Work, Sociology, Psychology, or a related field.
- Previous experience in community support, social services, or case management.
- Knowledge of local community resources and social support systems.
- Excellent interpersonal, communication, and active listening skills.
- Strong organizational and time management abilities.
- Proficiency in case management software and remote collaboration tools.
- Empathy, patience, and a genuine commitment to helping others.
- Ability to work autonomously and as part of a remote team.
- Fluency in Indonesian and English is an advantage.
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0
Community Support Coordinator
29411 Batam, Riau Islands
IDR7000000 Annually
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Our client, a non-profit organization dedicated to enhancing community well-being, is seeking a compassionate and organized Community Support Coordinator to join their team in Batam, Riau Islands, ID . This role is crucial in connecting individuals and families with essential social services, facilitating program engagement, and advocating for community needs. The ideal candidate will possess excellent interpersonal skills, a deep understanding of social support systems, and a commitment to making a positive impact.
Key Responsibilities:
Key Responsibilities:
- Coordinate and facilitate access to a range of community support services, including health, education, and social welfare programs.
- Conduct needs assessments for individuals and families to identify appropriate support pathways.
- Develop and maintain strong working relationships with local community organizations, government agencies, and service providers.
- Organize and facilitate community outreach events and workshops to raise awareness about available resources.
- Provide direct support and guidance to community members, helping them navigate complex systems and access necessary assistance.
- Manage caseloads, track client progress, and maintain accurate records of interactions and outcomes.
- Advocate for the needs of community members, representing their interests to relevant stakeholders.
- Assist in the development and implementation of new community programs and initiatives.
- Collect feedback from community members to improve service delivery.
- Collaborate with team members to ensure a cohesive and effective approach to community support.
- Contribute to creating a safe, inclusive, and supportive environment for all community members.
- Bachelor's degree in Social Work, Psychology, Sociology, Community Development, or a related field.
- Minimum of 3 years of experience in community outreach, social services, or a related role.
- Strong understanding of social support systems and resources available in the Riau Islands region.
- Excellent communication, active listening, and empathetic interpersonal skills.
- Proven ability to build rapport and trust with diverse populations.
- Experience in case management and record-keeping.
- Organizational skills with the ability to manage multiple tasks and priorities.
- Proficiency in Microsoft Office Suite.
- Ability to work effectively both independently and as part of a collaborative team.
- Experience in a hybrid work environment, balancing field-based activities with office tasks.
- Passion for social justice and community empowerment.
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1
Community Support Manager
40112 Banjarmasin, South Kalimantan
IDR14000000 Annually
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We are seeking a compassionate and experienced Community Support Manager to lead our fully remote support initiatives. In this vital role, you will be instrumental in fostering a positive and engaging community environment, managing a team of support specialists, and ensuring exceptional user experience across all our platforms. You will develop and implement community engagement strategies, create support resources, and oversee the resolution of user inquiries and issues with empathy and efficiency. This position requires strong leadership, excellent communication skills, and a deep understanding of community building principles. The ability to motivate a remote team and maintain a high standard of service delivery is crucial.
Responsibilities:
Qualifications:
This is an excellent opportunity to lead and grow a vital function within our organization, working entirely remotely and making a tangible impact on our user base.
Responsibilities:
- Lead, manage, and mentor a remote team of community support specialists.
- Develop and implement strategies to foster community engagement and positive user interaction.
- Oversee the daily operations of the community support function, ensuring timely and effective resolution of user inquiries and issues.
- Create, maintain, and update support documentation, FAQs, and knowledge base articles.
- Monitor community channels (forums, social media, etc.) for user feedback, concerns, and emerging trends.
- Analyze community metrics and user feedback to identify areas for improvement in products and services.
- Collaborate with product, marketing, and engineering teams to address user needs and advocate for community interests.
- Develop and execute proactive outreach programs to enhance community satisfaction and retention.
- Handle escalated customer issues with a high degree of professionalism and problem-solving skill.
- Train new team members on support processes, tools, and best practices.
- Contribute to the development of support policies and procedures.
- Ensure a consistent and high-quality brand voice across all community interactions.
- Champion the community's voice within the organization.
Qualifications:
- Proven experience in community management, customer support, or a related field, with at least 3 years in a leadership or management role.
- Demonstrated success in building and nurturing online communities.
- Excellent leadership, team management, and motivational skills, particularly with remote teams.
- Strong understanding of community platforms, social media management tools, and CRM systems.
- Exceptional written and verbal communication skills, with the ability to craft clear, empathetic, and engaging content.
- Proficiency in conflict resolution and de-escalation techniques.
- Ability to analyze data and user feedback to derive actionable insights.
- Strong organizational skills and the ability to manage multiple priorities in a fast-paced, remote environment.
- A passion for user advocacy and customer success.
- Bachelor's degree in Communications, Marketing, Sociology, or a related field is preferred.
This is an excellent opportunity to lead and grow a vital function within our organization, working entirely remotely and making a tangible impact on our user base.
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2
Community Support Coordinator
28111 Pekanbaru, Riau
IDR12000000 Annually
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Our client is a non-profit organization dedicated to empowering communities and is looking for a compassionate and organized Community Support Coordinator. This role is essential in connecting individuals with vital resources and support services. You will act as a primary point of contact, providing information, guidance, and advocacy to community members facing various challenges. Your responsibilities will include assessing needs, developing support plans, coordinating referrals to partner agencies, and following up to ensure successful outcomes. The ideal candidate has a strong understanding of social services, excellent interpersonal and communication skills, and a genuine passion for helping others. You will work closely with community stakeholders, volunteers, and other organizations to foster a supportive network.
Key Responsibilities:
Key Responsibilities:
- Provide direct support and case management services to community members.
- Assess individual needs and develop tailored support plans.
- Connect individuals with appropriate community resources, social services, and healthcare providers.
- Advocate for clients to ensure they receive necessary assistance and access to services.
- Maintain accurate and confidential client records and documentation.
- Coordinate and facilitate community outreach programs and events.
- Build and maintain strong relationships with local government agencies, non-profit organizations, and community leaders.
- Assist in the recruitment and training of volunteers.
- Monitor client progress and outcomes, making adjustments to support plans as needed.
- Stay informed about relevant social policies, programs, and available community resources.
- Bachelor's degree in Social Work, Psychology, Sociology, Public Health, or a related field.
- Minimum of 3 years of experience in social services, community outreach, or case management.
- Strong knowledge of community resources and social welfare systems.
- Excellent interpersonal, communication, and active listening skills.
- Empathy, patience, and a genuine commitment to serving diverse populations.
- Proficiency in basic computer skills and record-keeping.
- Ability to work independently and as part of a team.
- Experience with crisis intervention and de-escalation techniques is a plus.
This advertiser has chosen not to accept applicants from your region.
3
Community Support Worker
75111 Samarinda, East Kalimantan
IDR6000000 Annually
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Job Description
Our client, a non-profit organization dedicated to community empowerment, is seeking a compassionate and resourceful Community Support Worker to join their fully remote team. This role is crucial in providing essential support and resources to individuals and families within the community. You will act as a vital link, connecting clients with necessary services and advocating for their needs.
Responsibilities:
Responsibilities:
- Assess the needs of individuals and families, identifying barriers to accessing resources and support.
- Provide information, guidance, and referrals to relevant social services, healthcare providers, employment agencies, and educational programs.
- Develop and implement individualized support plans tailored to client needs.
- Offer emotional support and counseling to clients experiencing difficulties.
- Assist clients in navigating complex systems and completing necessary paperwork.
- Advocate on behalf of clients to ensure they receive equitable access to services.
- Organize and facilitate community outreach programs and workshops.
- Maintain accurate and confidential client records and progress notes.
- Collaborate with other community organizations and service providers to foster a network of support.
- Stay informed about community resources, social policies, and best practices in social work.
- Bachelor's degree in Social Work, Psychology, Sociology, or a related field.
- Minimum of 2 years of experience in community support, social services, or a related role.
- Strong understanding of social issues, community resources, and advocacy principles.
- Excellent communication, active listening, and empathetic interpersonal skills.
- Ability to build rapport and trust with diverse client populations.
- Proficiency in case management and record-keeping.
- Knowledge of relevant local and national support services.
- Ability to work independently, manage time effectively, and maintain confidentiality.
- Strong organizational and problem-solving skills.
- Proficiency with virtual communication and collaboration tools.
- Passion for helping others and making a positive impact in the community.
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4
Community Support Manager
46111 Cirebon, West Java
IDR10000000 Annually
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Job Description
Our client is seeking a compassionate and organized Community Support Manager to foster positive engagement and provide essential assistance to our community members. This role is integral to our mission of enhancing social well-being and ensuring individuals receive the support they need. You will be responsible for overseeing and coordinating various community outreach programs, support services, and advocacy efforts. The ideal candidate will have a strong background in social work, community development, or a related field, coupled with demonstrable experience in managing support initiatives and leading teams. Your responsibilities will include developing and implementing support strategies, facilitating group activities, and providing individual case management where necessary. You will also act as a liaison between community members, service providers, and relevant organizations to ensure seamless access to resources. Excellent interpersonal, communication, and problem-solving skills are paramount, as you will be working directly with diverse populations facing various challenges. A deep understanding of social issues, available resources, and best practices in community care is essential. You will also be involved in training and supervising support staff and volunteers, ensuring the delivery of high-quality services. Data collection, reporting, and program evaluation will be key aspects of your role, allowing us to continuously improve our impact. This is a rewarding opportunity to make a tangible difference in people's lives and contribute to building a stronger, more supportive community. If you are a dedicated and empathetic professional passionate about social care and community building, we encourage you to apply and lead our efforts in **Tasikmalaya, West Java, ID**.
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5
Community Support Specialist
75123 Samarinda, East Kalimantan
IDR6500000 Annually
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Our client, a leading non-profit organization dedicated to enhancing community well-being, is seeking a passionate and experienced Community Support Specialist to join their dynamic team. This is a fully remote position, offering flexibility and the opportunity to make a significant impact from anywhere. The role is crucial in facilitating and coordinating support services for diverse community groups. You will be responsible for assessing individual and group needs, developing tailored support plans, and connecting individuals with appropriate resources. This involves extensive communication with clients via various digital platforms, ensuring confidentiality and providing empathetic guidance. You will also be tasked with organizing and leading virtual community events, workshops, and support group sessions designed to foster engagement and mutual aid. Maintaining accurate and up-to-date client records in our secure digital database is paramount. Collaboration with internal teams and external partner organizations will be a key aspect of this role, requiring excellent interpersonal and virtual teamwork skills. The ideal candidate will possess strong problem-solving abilities, a deep understanding of social welfare principles, and a commitment to social justice. Experience in crisis intervention and case management is highly desirable. You should be adept at using online collaboration tools and possess excellent written and verbal communication skills, enabling you to clearly articulate complex information to a wide range of audiences. This role demands a proactive approach, excellent organizational skills, and the ability to manage a varied caseload with efficiency and compassion. A Bachelor's degree in Social Work, Psychology, or a related field is preferred. If you are driven by a desire to serve and uplift communities and thrive in a remote work environment, we encourage you to apply. This role is based in and serves the community of **Samarinda, East Kalimantan, ID**, but will be performed entirely remotely.
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6
Community Support Coordinator
25111 Padang, West Sumatra
IDR4 Monthly
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Job Description
Our client is seeking a compassionate and organized Community Support Coordinator to join their vital team. This role is designed for individuals passionate about making a difference in the lives of others and promoting well-being within the community. While based in Padang, West Sumatra, ID , this position offers a fully remote work arrangement, allowing you to connect with and support individuals from your home office. You will be responsible for coordinating support services, facilitating communication between clients and service providers, and assisting individuals in accessing resources. This role requires strong interpersonal skills, empathy, and the ability to manage a caseload effectively.
Responsibilities:
Responsibilities:
- Coordinate and facilitate access to community support services for clients.
- Conduct initial assessments to understand client needs and connect them with appropriate resources.
- Provide emotional support and guidance to individuals facing challenges.
- Liaise between clients, families, and external service providers (e.g., healthcare, social services, educational institutions).
- Maintain accurate and confidential client records and case notes.
- Develop and implement individualized support plans in collaboration with clients.
- Organize and promote community outreach programs and events.
- Monitor client progress and follow up to ensure their needs are being met.
- Identify gaps in service provision and advocate for improved community resources.
- Stay informed about local community resources and support networks.
- Assist in training volunteers or interns involved in community support initiatives.
- Respond to inquiries and provide information about available services.
- Bachelor's degree in Social Work, Psychology, Sociology, Community Development, or a related field.
- Previous experience in social work, counseling, community outreach, or a similar support role.
- Excellent communication, active listening, and interpersonal skills.
- Strong empathy, patience, and a genuine desire to help others.
- Ability to work independently and manage time effectively in a remote setting.
- Proficiency in using online communication and case management tools.
- Strong organizational skills and attention to detail in record-keeping.
- Knowledge of local community resources and social support systems is advantageous.
- Ability to handle sensitive information with confidentiality and discretion.
- Commitment to promoting inclusivity and equitable access to services.
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7
Community Support Coordinator
46111 Cirebon, West Java
IDR10 Annually
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Job Description
Our client is seeking a compassionate and organized Community Support Coordinator to provide essential services and advocacy for individuals and families within the community. This role is vital in connecting clients with resources, offering emotional support, and facilitating access to social care programs. The coordinator will work closely with various social services agencies and community stakeholders to ensure comprehensive client care.
Responsibilities:
Qualifications:
Responsibilities:
- Assess client needs and develop individualized support plans.
- Provide direct support and guidance to clients navigating social services, healthcare, and other essential systems.
- Connect clients with appropriate community resources, such as housing assistance, employment services, and health programs.
- Conduct home visits and follow-ups to ensure client well-being and progress.
- Maintain accurate and confidential client records and documentation.
- Advocate on behalf of clients to ensure their rights and needs are met.
- Organize and facilitate community outreach programs and support groups.
- Collaborate with social workers, healthcare professionals, and other service providers.
- Respond to client inquiries and provide information on available services.
- Monitor client progress and adjust support plans as needed.
- Organize community events and workshops aimed at social empowerment and well-being.
- Manage referrals and coordinate services between different agencies.
- Ensure compliance with ethical standards and professional practice guidelines.
- Stay informed about local resources and changes in social policies.
- Provide crisis intervention and support when necessary.
Qualifications:
- Proven experience in social work, community outreach, case management, or a related field.
- Strong understanding of social welfare systems and community resources.
- Excellent interpersonal, communication, and active listening skills.
- Demonstrated ability to empathize with and support diverse client populations.
- Proficiency in maintaining confidential records and documentation.
- Strong organizational and time management skills.
- Ability to work independently and as part of a team.
- Knowledge of local community services and support networks is essential.
- Bachelor’s degree in Social Work, Sociology, Psychology, or a related field is preferred.
- Experience in advocacy and case management.
- Willingness to travel within the community.
This advertiser has chosen not to accept applicants from your region.
8
Community Support Coordinator
25114 Padang, West Sumatra
IDR8000000 Annually
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Job Description
Our client is looking for a compassionate and organized Community Support Coordinator to join their growing team. This role is responsible for enhancing the well-being and engagement of community members, acting as a crucial link between individuals and the services they need. You will develop and implement programs designed to foster social inclusion, provide essential support, and facilitate community development initiatives. The ideal candidate will possess excellent interpersonal skills, a deep understanding of social challenges, and a passion for making a positive difference.
Key Responsibilities:
Qualifications:
This hybrid role offers a blend of in-office collaboration and remote flexibility, contributing to vital community betterment in Padang, West Sumatra, ID .
Key Responsibilities:
- Develop, coordinate, and implement community outreach programs and events.
- Provide direct support and guidance to community members, addressing their needs and connecting them with appropriate resources.
- Build and maintain strong relationships with local community organizations, government agencies, and other stakeholders.
- Organize and facilitate workshops and information sessions on relevant topics such as health, education, and employment.
- Collect and analyze community feedback to identify emerging needs and trends.
- Manage program budgets and resources effectively.
- Prepare regular reports on program activities and outcomes for management and stakeholders.
- Act as a liaison between the community and the organization, ensuring clear and consistent communication.
- Promote volunteer engagement and support volunteer activities.
- Advocate for the needs of the community within the organization and external bodies.
Qualifications:
- Bachelor's degree in Social Work, Sociology, Community Development, or a related field.
- Minimum of 3 years of experience in community work, social services, or a related field.
- Demonstrated understanding of community needs and social issues relevant to the Padang, West Sumatra, ID region.
- Excellent communication, listening, and interpersonal skills.
- Proven ability to engage with diverse populations and build trust.
- Experience in program planning, implementation, and evaluation.
- Strong organizational and time management skills.
- Proficiency in Microsoft Office Suite and familiar with social media platforms for outreach.
- Ability to work independently and as part of a team.
- Passion for social justice and community empowerment.
This hybrid role offers a blend of in-office collaboration and remote flexibility, contributing to vital community betterment in Padang, West Sumatra, ID .
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