2,282 Content Moderator jobs in Indonesia
Content Moderator
Posted today
Job Viewed
Job Description
Responsibilities and Accountabilities
- Review seller, business and product information, short videos, and livestreams to ensure legal compliance and safety of content uploaded to the platform.
- Review Product related moderation from seller and creator to ensure they are within the guidelines
- Co-ordinate with other functions of E-commerce Social Media Account business unit to complete the designated work to meet the team's goal.
- Become and remain knowledgeable and passionate about leading E-Commerce products and service standards.
- Review contents within agreed latency SLA and standards of quality
- Label Videos, Store Content and Text contents as per policy guidelines.
- Review Incoming Requests, perform analysis and report any risks from Buyer/Seller/Creator.
- Ensure adherence is met on all basic product related training and clear the exams
- Read, review, respond, and document user reports, reviews, and support tickets
- Perform reviews and research to provide excellent policy support
- Collaborate with cross-functional resources to notify and escalate substantial risk content per policy to ensure quick resolution.
- Protect our ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions
- Identify needs and collaborate on projects to improve support tools and processes
Basic Requirements
- Bachelor's degree or equivalent diploma (Fresh Graduate open to apply)
- Minimum GPA 2.75
- 0-3 years' work experience in content moderation or e-commerce service handling
- Excellent written and verbal communication skills in English
(english active) - Strong problem-solving skills and demonstrated multi-task capabilities and ambiguity
- Flexible for shifting schedule and changes along with it
- Ability to handle high volumes during promotions and peak seasons
Content Moderator
Posted today
Job Viewed
Job Description
Content Moderator E-Commerce responsible for ensuring our marketplace is safe and trustworthy for not only our users but also sellers and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality.
Basic Requirements:
Minimum D3 / S1 any major
Minimum GPA 2.75
Fresh Graduate are welcome.
- Fluent in English both of Written and Reading (min. B1 Intermediate - B2 Upper Intermediate is a MUST)
- Communicative.
- Willing to work in SHIFTING SCHEDULE including Weekend and Public Holiday.
- Willing to place in YOGYAKARTA.
- Candidates can work immediately if they pass
Responsibilities:
Evaluate and monitor online content and advertising content in accordance with company policy
Review images, videos, accounts, and text-based content
Follow up on violations of applicable client policies
Maintain the quality of content in each case reviewed
Benefit:
Basic Salary
KPI
Holiday Payment
Health & Safety Insurance
Content Moderator
Posted today
Job Viewed
Job Description
Gear Inc is an American owned and operated business process outsourcing company operating in Southeast Asia. Matchbox Mobile - Gear Inc provides industry leading Image Moderation, Social Media Management, IT Consulting, Application Development, Game Development, and Outsourcing Services. We are experts in moderating online user generated content.
For more information, please visit our websites: and
Responsibilities:
The purpose of a Content Moderator is to ensure a safe and positive online environment by reviewing and moderating user-generated content, enforcing guidelines, and maintaining community standards. They play a key role in upholding content quality and preventing the dissemination of inappropriate or harmful material.
- Review all user-generated content on your platform, including text chats, images, videos, and comments.
- Assess whether the content adheres to community guidelines, make sound a judgment call, and remove any material that violates the standards.
- Manages content safety for short-video products to ensure compliance with legal standards.
- Knowledgeable and possesses a deep understanding of the policies and procedures and ensures swift action to identify and remove inappropriate content before it can cause damage.
- Manages and addresses inappropriate content reports, applies company policy.
- Coordinate with supervisors to deal with contents violating community guidelines and update operations standards
- Perform audit of contents received for sharing on social media uploads
- Review online videos / content / complaints / legal notices received from end-customer on incorrect decisions taken related to copyright work materials
- Review and update content on popular social media platforms
- As per the role: there is possibility to be exposed to potentially harmful or sensitive content in each shift. Personal traits and self-management skills are needed to manage unique risks at a fast-paced environment within the industry.
Benefit:
- Attractive basic salary
- Allowance (attendance, transportation, overtime, and public holiday)
- Mental Health Care service (on site Psychologist and mental health application)
- BPJS Kesehatan
- BPJS Ketenagakerjaan
- Private Health Insurance
- Monthly internal events
- Paid leave
- Career path
Key skills and experience:
- Enjoys spending time watching social media feed (is an advantage)
- Capable of withstanding potentially sensitive contents
- English communication skill (B2 Results) + good verbal communication
- Content moderation or BPO work experience is a plus
- Fresh graduates from all majors are welcome (minimum D3)
- Able to start working immediately
- Willing to work on weekend and public holiday
- Able to work on shifting schedules including night shifts
- Willing to be placed in Denpasar, Bali (Full WFO)
Working Environment
- International, fun, and professional working environment:
- Working closely with experienced foreign experts;
- Free drinks (coffee, mineral water, etc.)
- Training and career development opportunities;
- Sport activities and game room.
Working Location: Imam Bonjol No 502, West Denpasar, Bali
Content Moderator
Posted today
Job Viewed
Job Description
About The Job
Gear Inc is an American owned and operated business process outsourcing company operating in Southeast Asia. Matchbox Mobile - Gear Inc provides industry leading Image Moderation, Social Media Management, IT Consulting, Application Development, Game Development, and Outsourcing Services. We are experts in moderating online user generated content.
For more information, please visit our websites: and
Responsibilities:
The purpose of a Content Moderator is to ensure a safe and positive online environment by reviewing and moderating user-generated content, enforcing guidelines, and maintaining community standards. They play a key role in upholding content quality and preventing the dissemination of inappropriate or harmful material.
- Review all user-generated content on your platform, including text chats, images, videos, and comments.
- Assess whether the content adheres to community guidelines, make sound a judgment call, and remove any material that violates the standards.
- Manages content safety for short-video products to ensure compliance with legal standards.
- Knowledgeable and possesses a deep understanding of the policies and procedures and ensures swift action to identify and remove inappropriate content before it can cause damage.
- Manages and addresses inappropriate content reports, applies company policy.
- Coordinate with supervisors to deal with contents violating community guidelines and update operations standards
- Perform audit of contents received for sharing on social media uploads
- Review online videos / content / complaints / legal notices received from end-customer on incorrect decisions taken related to copyright work materials
- Review and update content on popular social media platforms
- As per the role: there is possibility to be exposed to potentially harmful or sensitive content in each shift. Personal traits and self-management skills are needed to manage unique risks at a fast-paced environment within the industry.
Benefit:
- Attractive basic salary
- Allowance (attendance, transportation, overtime, and public holiday)
- Mental Health Care service (on site Psychologist and mental health application)
- BPJS Kesehatan
- BPJS Ketenagakerjaan
- Private Health Insurance
- Monthly internal events
- Paid leave
- Career path
Key skills and experience:
- Enjoys spending time watching social media feed (is an advantage)
- Capable of withstanding potentially sensitive contents
- English communication skill (B2 Results) + good verbal communication
- Content moderation or BPO work experience is a plus
- Fresh graduates from all majors are welcome (minimum D3)
- Able to start working immediately
- Willing to work on weekend and public holiday
- Able to work on shifting schedules including night shifts
- Willing to be placed in Denpasar, Bali (Full WFO)
Working Environment
- International, fun, and professional working environment:
- Working closely with experienced foreign experts;
- Free drinks (coffee, mineral water, etc.)
- Training and career development opportunities;
- Sport activities and game room.
Working Location: Imam Bonjol No 502, West Denpasar, Bali
Content Moderator
Posted today
Job Viewed
Job Description
Staff4Me is seeking a diligent and detail-oriented Content Moderator who is fluent in Indonesian to join our growing team. In this pivotal role, you will be responsible for reviewing and moderating user-generated content across various platforms, ensuring compliance with community guidelines and established policies. Your meticulous approach will help us maintain a safe and welcoming online environment for our users.
Key Responsibilities::
- Review and assess user-generated content, including text, images, and videos, for conformity to community guidelines.
- Identify, flag, and remove any inappropriate or harmful content according to established protocols.
- Provide feedback to users regarding content issues when necessary and escalate complex cases to higher management.
- Monitor community interactions and report on patterns or reoccurring issues to enhance content moderation tactics.
- Work collaboratively with other moderators to ensure a uniform approach to moderation across the platforms.
- Keep abreast of changing platform policies and industry best practices to inform moderation strategies.
- Engage in training and team meetings to share knowledge and improve overall moderation effectiveness.
Requirements:
- Fluency in Indonesian (native or equivalent), with proficiency in written and spoken English.
- Previous experience in content moderation, community management, or a similar role is advantageous.
- Exceptional attention to detail and strong critical thinking skills for effective decision-making.
- Familiarity with social media environments and current digital content trends.
- Ability to manage sensitive topics with professionalism and care.
- Proficient with moderation tools and familiar with online safety guidelines.
- Flexibility to work varied hours, including weekends or holidays as needed.
Benefits:
- Competitive salary and benefits package.
- Opportunity for growth and career development.
- Training and support to enhance technical and customer service skills.
- Work in a dynamic and multicultural environment.
Content Moderator
Posted today
Job Viewed
Job Description
Gear Inc is an American owned and operated business process outsourcing company operating in Southeast Asia. Matchbox Mobile - Gear Inc provides industry leading Image Moderation, Social Media Management, IT Consulting, Application Development, Game Development, and Outsourcing Services. We are experts in moderating online user generated content.
For more information, please visit our websites:
Responsibilities:
The purpose of a Content Moderator is to ensure a safe and positive online environment by reviewing and moderating user-generated content, enforcing guidelines, and maintaining community standards. They play a key role in upholding content quality and preventing the dissemination of inappropriate or harmful material.
- Review all user-generated content on your platform, including text chats, images, videos, and comments.
- Assess whether the content adheres to community guidelines, make sound a judgment call, and remove any material that violates the standards.
- Manages content safety for short-video products to ensure compliance with legal standards.
- Knowledgeable and possesses a deep understanding of the policies and procedures and ensures swift action to identify and remove inappropriate content before it can cause damage.
- Manages and addresses inappropriate content reports, applies company policy.
- Coordinate with supervisors to deal with contents violating community guidelines and update operations standards
- Perform audit of contents received for sharing on social media uploads
- Review online videos / content / complaints / legal notices received from end-customer on incorrect decisions taken related to copyright work materials
- Review and update content on popular social media platforms
- As per the role: there is possibility to be exposed to potentially harmful or sensitive content in each shift. Personal traits and self-management skills are needed to manage unique risks at a fast-paced environment within the industry.
Benefit:
- Attractive basic salary
- BPJS Kesehatan
- BPJS Ketenagakerjaan
- Private Health Insurance
- Monthly internal events
- Paid leave
- Career path
Key skills and experience:
- Enjoys spending time watching social media feed (is an advantage)
- Capable of withstanding potentially sensitive contents
- English communication skill (B2 Results) + good verbal communication
- Content moderation/Customer Service Agent or BPO work experience is a must
- All majors are welcome (minimum D3)
- Able to start working immediately
- Willing to work on weekend and public holiday
- Able to work on permanent overnight shift
- Willing to be placed in Denpasar, Bali (Full WFO)
Working Environment
- International, fun, and professional working environment:
- Working closely with experienced foreign experts;
- Free drinks (coffee, mineral water, etc.)
- Training and career development opportunities;
- Sport activities and game room.
Working Location: Imam Bonjol No 502, West Denpasar, Bali
Content Moderator
Posted today
Job Viewed
Job Description
Gear Inc is an American owned and operated business process outsourcing company operating in Southeast Asia. Matchbox Mobile - Gear Inc provides industry leading Image Moderation, Social Media Management, IT Consulting, Application Development, Game Development, and Outsourcing Services. We are experts in moderating online user generated content.
For more information, please visit our websites: and
Responsibilities:
The purpose of a Content Moderator is to ensure a safe and positive online environment by reviewing and moderating user-generated content, enforcing guidelines, and maintaining community standards. They play a key role in upholding content quality and preventing the dissemination of inappropriate or harmful material.
- Review all user-generated content on your platform, including text chats, images, videos, and comments.
- Assess whether the content adheres to community guidelines, make sound a judgment call, and remove any material that violates the standards.
- Manages content safety for short-video products to ensure compliance with legal standards.
- Knowledgeable and possesses a deep understanding of the policies and procedures and ensures swift action to identify and remove inappropriate content before it can cause damage.
- Manages and addresses inappropriate content reports, applies company policy.
- Coordinate with supervisors to deal with contents violating community guidelines and update operations standards
- Perform audit of contents received for sharing on social media uploads
- Review online videos / content / complaints / legal notices received from end-customer on incorrect decisions taken related to copyright work materials
- Review and update content on popular social media platforms
- As per the role: there is possibility to be exposed to potentially harmful or sensitive content in each shift. Personal traits and self-management skills are needed to manage unique risks at a fast-paced environment within the industry.
Benefit:
- Attractive basic salary
- Allowance (attendance, transportation, overtime, and public holiday)
- Mental Health Care service (on site Psychologist and mental health application)
- BPJS Kesehatan
- BPJS Ketenagakerjaan
- Private Health Insurance
- Monthly internal events
- Paid leave
- Career path
Key skills and experience:
- Enjoys spending time watching social media feed (is an advantage)
- Capable of withstanding potentially sensitive contents
- English communication skill (B2 Results) + good verbal communication
- Content moderation or BPO work experience is a plus
- Fresh graduates from all majors are welcome (minimum D3)
- Able to start working immediately
- Willing to work on weekend and public holiday
- Able to work on shifting schedules including night shifts
- Willing to be placed in Denpasar, Bali (Full WFO)
Working Environment
- International, fun, and professional working environment:
- Working closely with experienced foreign experts;
- Free drinks (coffee, mineral water, etc.)
- Training and career development opportunities;
- Sport activities and game room.
Working Location: Imam Bonjol No 502, West Denpasar, Bali
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English Content Moderator
Posted today
Job Viewed
Job Description
Basic Requirements:
Minimum D3 / S1 any major
Minimum GPA 2.75
Fresh Graduate are welcome.
- Fluent in English both of Written and Reading (min. B1 Intermediate - B2 Upper Intermediate is a MUST)
- Communicative.
- Willing to work in SHIFTING SCHEDULE including Weekend and Public Holiday.
- Willing to place in YOGYAKARTA.
- Candidates can work immediately if they pass
Responsibilities:
Evaluate and monitor online content and advertising content in accordance with company policy
Review images, videos, accounts, and text-based content
Follow up on violations of applicable client policies
Maintain the quality of content in each case reviewed
Benefit:
Basic Salary
KPI
Holiday Payment
Health & Safety Insurance
Trainer Content Moderator
Posted today
Job Viewed
Job Description
Responsibilities:
Content Moderation Trainer is not just an educator; they are a critical part of the content moderation ecosystem. They ensure that human moderators are not only well-versed in policy but are also equipped with the mental and emotional tools needed to make accurate and resilient decisions in a challenging work environment.
Qualifications
Ready Join Immediately.
Minimum education Diploma (D3) any major.
Excellent written and verbal communication skills in English (MANDATORY)
Minimum EFSET Score B2 (MANDATORY).
Have an experience 6 months with same positions (MANDATORY).
Flexible for SHIFTING schedule and changes along with in.
Strong problem-solving skills.
Willing to placement at Surakarta.
Understanding about GIS knowledge is a plus
Content Moderator (Bali, Indonesia)
Posted 8 days ago
Job Viewed
Job Description
About the job
Gear Inc is an American owned and operated business process outsourcing company operating in Southeast Asia. Matchbox Mobile - Gear Inc provides industry leading Image Moderation, Social Media Management, IT Consulting, Application Development, Game Development, and Outsourcing Services. We are experts in moderating online user generated content.
For more information, please visit our websites: and
Responsibilities:
The purpose of a Content Moderator is to ensure a safe and positive online environment by reviewing and moderating user-generated content, enforcing guidelines, and maintaining community standards. They play a key role in upholding content quality and preventing the dissemination of inappropriate or harmful material.
- Review all user-generated content on your platform, including text chats, images, videos, and comments.
- Assess whether the content adheres to community guidelines, make sound a judgment call, and remove any material that violates the standards.
- Manages content safety for short-video products to ensure compliance with legal standards.
- Knowledgeable and possesses a deep understanding of the policies and procedures and ensures swift action to identify and remove inappropriate content before it can cause damage.
- Manages and addresses inappropriate content reports, applies company policy.
- Coordinate with supervisors to deal with contents violating community guidelines and update operations standards
- Perform audit of contents received for sharing on social media uploads
- Review online videos / content / complaints / legal notices received from end-customer on incorrect decisions taken related to copyright work materials
- Review and update content on popular social media platforms
- As per the role: there is possibility to be exposed to potentially harmful or sensitive content in each shift. Personal traits and self-management skills are needed to manage unique risks at a fast-paced environment within the industry.
Benefit:
- Attractive basic salary
- Allowance (attendance, transportation, overtime, and public holiday)
- Mental Health Care service (on site Psychologist and mental health application)
- BPJS Kesehatan
- BPJS Ketenagakerjaan
- Private Health Insurance
- Monthly internal events
- Paid leave
- Career path
Key skills and experience:
- Enjoys spending time watching social media feed (is an advantage)
- Capable of withstanding potentially sensitive contents
- English communication skill (B2 Results) + good verbal communication
- Content moderation or BPO work experience is a plus
- Fresh graduates from all majors are welcome (minimum D3)
- Able to start working immediately
- Willing to work on weekend and public holiday
- Able to work on shifting schedules including night shifts
- Willing to be placed in Denpasar, Bali (Full WFO)
Working Environment
- International, fun, and professional working environment:
- Working closely with experienced foreign experts;
- Free drinks (coffee, mineral water, etc.)
- Training and career development opportunities;
- Sport activities and game room.
Working Location: Imam Bonjol No 502, West Denpasar, Bali