3,148 Customer Interaction jobs in Indonesia

Customer Relations

Jakarta, Jakarta IDR40000000 - IDR80000000 Y PT Surya Timur Mahaka

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Job Description

Tujuan Jabatan

Menjalin Hubungan baik antara Perusahaan dengan Pihak Pelanggan dan menaggapi kebutuhan serta keluhan yang dimiliki oleh pihak pelanggan

Tugas dan Jabatan

  • Prospecting

  • Membuat daftar pelanggan

  • Menghubungi pelanggan secara rutin dan berkoordinasi dengan Sales untuk kunjungan
  • Menjelaskan kelebihan / keunggulan produk pada pelanggan
  • Melakukan pendekatan terhadap customer
  • Membuat rekapan / laporan penjualan sales
  • Menangani order dan permintaan lainnya dari pelanggan
  • Mendata / mencatat order dan perubahan order
  • Memelihara dan memperbaharui database pelanggan berkoordinasi dengan Sales Area
  • Mempersiapkan dokumen untuk penagihan.
  • Mengumpulkan dan melakukan pengelolaan informasi yang berkaitan dengan layanan dan penjualan dari pelanggan menggunakan sistem yang sudah terhubung dengan pelayanan pelanggan.
  • Menangani berbagai saran dan keluhan pelanggan serta menyediakan dukungan penuh untuk pelanggan.
  • Mengkoordinasikan kebutuhan / pesanan yang diberikan oleh pelanggan kepada pihak Admin.
  • Berkoordinasi dengan pihak atasan untuk rencana kerja serta layanan purna jual.

  • Closing Order

  • Berpartisipasi dalam pameran, event, seminar dalam rangka promosi dengan berkoordinasi bersama Marketing

  • Membuat, mendata dan analisa laporan penjualan berkoordinasi dengan Sales Area
  • Memeriksa form 'prospect action card' (PAC) dan menindaklanjuti dengan menghubungi customer untuk order selanjutnya
  • Melakukan penjualan langsung
  • Konfirmasi order ke customer
  • Menindaklanjuti permasalahan tagihan
  • Memelihara pelanggan yang sudah didapat
  • Membuat form (MC) Sales Commitment Report

Wewenang

  • Konfirmasi ke pelanggan mengenai data, order, harga dan ketersediaan barang.
  • Closing order sesuai SRP (Sales Retail Price) yang telah ditentukan perusahaan
  • Memberikan merchandise ke pelanggan sesuai dengan kriteria yang telah ditentukan perusahaan

Hubungan Kerja

Internal :

  • Direktur
  • Sales
  • Marketing
  • Finance
  • Admin

Eksternal

  • Customer
  • Vendor

Kualifikasi

  • Umur maksimal 30 tahun
  • Pendidikan terakhir : SMK dan Sederajat
  • Pengalaman : minimal 1 tahun

Keterampilan Teknis

  • Persuasif
  • Berkomunikasi dengan baik
  • Bahasa Inggris
  • Komputer MS Office

Kompetensi Soft Skill

  • Analytical Thinking
  • Customer service orientation
  • Mampu bekerja dalam tim
  • Teliti dan bertanggung jawab
  • Percaya diri
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Customer Relations

IDR60000000 - IDR120000000 Y VPlus Education

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Job Description

VPlus Education is a regulated company operating as an educational trading services. Their services include foreign currency exchange, future indices, commodities, CFDs, market information access, and guidance for successful trading and investing. is regulated by the Indonesian government to ensure the safety and security of client funds and transactions.

Role Description

This is a full-time on-site role located in Jakarta for a Customer Relations at VPlus Education. The Customer Relations will be responsible for conducting market research, implementing marketing strategies, providing customer service, and supporting sales activities.

Qualifications

  • Communication and Customer Service skills
  • Market Research and Marketing Strategy skills
  • Sales skills
  • Interpersonal and presentation skills
  • Ability to work independently and collaboratively in a team environment
  • Knowledge of financial markets is a plus
  • Bachelor's degree in Marketing, Business, Finance, or related field
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Customer Relations

Jakarta, Jakarta IDR4000000 - IDR8000000 Y vplus platinum 8 indonesia

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Job Description

Descriptions:

We are seeking a motivated and detail-oriented
Customer Relations Position
to join our team on a full-time, on-site basis in South Jakarta. This role offers hands-on experience in customer engagement, marketing, and business development, making it a valuable opportunity for individuals looking to gain practical skills in a dynamic work environment.

Qualifications:

  • Strong verbal and written communication skills with the ability to engage effectively with customers and team members.
  • Experienced or academic exposure to market research and customer relations.
  • Background in sales and marketing is highly desirable.
  • Demonstrated ability to plan, develop, and implement marketing strategies.
  • Strong teamwork skills with the ability to collaborate
  • Highly motivated, detail-oriented, and adaptable in a fast-paced environment.
  • A Bachelor's degree (completed or in progress) in Marketing, Business Administration, Communications, or a related field is preferred.
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Customer Relations

Jakarta, Jakarta IDR25000000 - IDR50000000 Y Viction

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Job Description

This is a full-time on-site Customer Relation Officer role located in Jakarta Metropolitan Area. This position will be responsible for various day-to-day tasks such as developing marketing and sales strategies, conducting market research, providing excellent customer relations, and implementing marketing.

Qualifications

Excellent communication skills

Experience in market research

Experience in sales and customer relations

Ability to develop and implement marketing strategies

Strong teamwork and collaboration skills

Experience in sales marketing is a plus

Bachelor's degree in Marketing, Business Administration, Communications or related field

This advertiser has chosen not to accept applicants from your region.

Customer Relations

Jakarta, Jakarta IDR4000000 - IDR8000000 Y VICTION

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Job Description

Role Description

This is a full-time on-site Customer Relation Staff role located in Jakarta Area. This position will be responsible for various day-to-day tasks such as developing marketing and direct sales, conducting market research, providing excellent customer relations, and implementing marketing.

Qualifications


• Excellent communication skills


• Experience in market research


• Experience in sales and customer relations


• Ability to develop and implement marketing strategies


• Strong teamwork and collaboration skills


• Experience in sales marketing is a plus


• Bachelor's degree in Marketing, Business Administration, Communications or related field

This advertiser has chosen not to accept applicants from your region.

Customer Relations

Jakarta, Jakarta IDR120000000 - IDR240000000 Y Viction (Branch Sona Topas )

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Job Description

Role Description

This is a full-time, on-site role for a Customer Relations position at 's Branch Sona Topas, located in Jakarta, Indonesia. The Customer Relations role involves managing customer satisfaction, ensuring high levels of customer support, and maintaining customer retention. Daily tasks include addressing customer inquiries and resolving complaints, providing exceptional customer service, and maintaining effective communication with customers to foster long-term relationships.

Qualifications

  • Skills in Customer Retention and Customer Satisfaction
  • Strong Communication abilities
  • Customer Support and Customer Service skills
  • Excellent problem-solving and interpersonal skills
  • Proficiency in spoken and written English and Indonesian
  • Prior experience in a customer-facing role is a plus
  • Ability to work independently and as part of a team
  • Minimum of a Bachelor's degree in business, communication, or a related field
This advertiser has chosen not to accept applicants from your region.

Customer Relations

Jakarta, Jakarta IDR25000000 - IDR50000000 Y PT Victory International (Cabang Jakarta Sudirman)

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Job Description

Role Description

This is a full-time on-site Customer Relations role located in Jakarta Area. This position will be responsible for various day-to-day tasks such as developing marketing and direct sales, conducting market research, providing excellent customer relations, and implementing marketing.

Qualifications


• Excellent communication skills


• Experience in market research


• Experience in sales and customer relations


• Ability to develop and implement marketing strategies


• Strong teamwork and collaboration skills


• Experience in sales marketing is a plus


• Bachelor's degree in Marketing, Business Administration, Communications or related field

This advertiser has chosen not to accept applicants from your region.
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Customer Relations

Jakarta, Jakarta IDR3000000 - IDR4500000 Y YellowFit Kitchen

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Job Description

Requirement :

  • Minimum bachelor's degree in communications / any major with experience

  • Minimum 1 years experiences in sales/admin sales-

  • Have a team work, Fast Learner, detail oriented

  • Multitasking

  • Proficient in excel and google workspace

  • Skilled at negotiation and problem solving

  • Willing to work on weekend

Job Description :

  • Handle chat and order (6 Hari Kerja) (WFO 2 days, WFH 4 days)

  • Offering, Explaining our products to audience/customers on event

  • Blast active promo to customer

  • Make daily report every day

Jenis Pekerjaan: Kontrak

Panjang kontrak: 3 bulan

Pertanyaan Lamaran:

  • Kapan anda bisa join ?

Pengalaman:

  • Customer Relation/ Customer Service: 1 tahun (Diwajibkan)
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Customer Relations

Jakarta, Jakarta IDR48000000 - IDR240000000 Y PT Victory International (Cabang Jakarta Kuningan)

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Job Description

Company Description

PT. Victory International Platinum 8, located in Mega Kuningan, South Jakarta, is a digital platform engaged in services and finance. We introduce our business to the public and encourage individuals to step outside their comfort zones to develop themselves in this field. Our aim is to help individuals become successful and professional businesspersons.

Role Description

This is a full-time on-site role for a Customer Relation Officer located in Setia Budi. The Customer Relation Officer will be responsible for acquistion new client relations, ensuring customer satisfaction, providing customer support, and leveraging analytical skills to address customer needs. They will also handle day-to-day interactions with clients to maintain a positive relationship and enhance customer experience.

Qualifications

  • Strong Interpersonal Skills and Client Relations experience
  • Proven skills in Customer Satisfaction and Customer Support
  • Analytical skills to understand and resolve client issues
  • Communication and problem-solving abilities
  • Ability to work in a team-oriented environment
  • Experience in the finance or service industry is a plus
  • Bachelor's degree in Business, Marketing, or a related field
This advertiser has chosen not to accept applicants from your region.

Customer Relations

Jakarta, Jakarta IDR4000000 - IDR8000000 Y VPlus

Posted today

Job Viewed

Tap Again To Close

Job Description

Company Description

VPlus Education is a regulated company operating as an educational trading services. Their services include foreign currency exchange, future indices, commodities, CFDs, market information access, and guidance for successful trading and investing. is regulated by the Indonesian government to ensure the safety and security of client funds and transactions.

Role Description

This is a full-time on-site role located in Jakarta for a Customer Relations at VPlus Education. The Customer Relations will be responsible for conducting market research, implementing marketing strategies, providing customer service, and supporting sales activities.

Qualifications

  • Communication and Customer Service skills
  • Market Research and Marketing Strategy skills
  • Sales skills
  • Interpersonal and presentation skills
  • Ability to work independently and collaboratively in a team environment
  • Knowledge of financial markets is a plus
  • Bachelor's degree in Marketing, Business, Finance, or related field
This advertiser has chosen not to accept applicants from your region.
 

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