1,406 Customer Service Roles jobs in Indonesia
Senior Massage Therapist - Client Relations
29421 Batam, Riau Islands
IDR8000000 month
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client is seeking a highly skilled and personable Senior Massage Therapist with a focus on client relations to join their esteemed wellness center in **Batam, Riau Islands, ID**. This role requires a deep understanding of various massage modalities and a commitment to providing exceptional client care and therapeutic experiences. You will be responsible for performing a wide range of massage techniques, including deep tissue, Swedish, sports massage, and potentially specialized therapies, tailored to individual client needs. Developing and maintaining strong client relationships, understanding their health goals, and providing personalized treatment plans are key aspects of this position. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to make clients feel comfortable and understood. A comprehensive knowledge of anatomy, physiology, and contraindications for massage is essential. Certification from a recognized massage therapy program is required, along with a valid professional license. You will also be responsible for maintaining a clean and relaxing treatment environment, managing appointment schedules, and ensuring client satisfaction. This is a fantastic opportunity to work in a supportive and professional setting, contributing to the well-being of clients and enhancing the reputation of our wellness center. You will have the opportunity to build a loyal client base through your expertise and outstanding service.
Responsibilities:
Qualifications:
Responsibilities:
- Perform a variety of professional massage treatments tailored to client needs.
- Assess client conditions and develop personalized treatment plans.
- Educate clients on the benefits of massage and wellness practices.
- Maintain client records and track progress.
- Build and maintain strong, long-lasting client relationships.
- Adhere to strict hygiene and sanitation protocols.
- Manage appointment scheduling and ensure timely service delivery.
- Stay updated on new massage techniques and wellness trends.
- Contribute to a positive and professional atmosphere in the wellness center.
- Handle client inquiries and provide excellent customer service.
Qualifications:
- Certification from an accredited massage therapy school.
- Valid professional massage therapy license.
- Minimum of 5 years of experience as a licensed massage therapist.
- Proficiency in multiple massage modalities (e.g., Swedish, Deep Tissue, Sports Massage).
- Strong knowledge of anatomy, physiology, and kinesiology.
- Excellent communication, interpersonal, and customer service skills.
- Ability to work independently and manage time effectively.
- Passion for health, wellness, and client care.
This advertiser has chosen not to accept applicants from your region.
0
Senior Administrative Assistant - Client Relations
80361 Denpasar, Bali
IDR8000000 month
WhatJobs
Posted 6 days ago
Job Viewed
Job Description
Our client is seeking a highly organized and proactive Senior Administrative Assistant to join their dynamic team in Denpasar, Bali, ID . This hybrid role offers a unique opportunity to support critical administrative functions while contributing to the smooth operation of our business. You will be responsible for managing schedules, coordinating meetings, preparing reports, and handling correspondence with a high degree of professionalism and accuracy. Key responsibilities include maintaining executive calendars, organizing travel arrangements, processing expense reports, and ensuring all administrative tasks are completed efficiently. You will also be involved in event planning, vendor management, and maintaining office supplies and equipment. The ideal candidate will possess excellent communication skills, both written and verbal, with a keen eye for detail. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) is essential, and experience with CRM software is a plus. A strong ability to multitask, prioritize, and manage time effectively in a fast-paced environment is crucial. You should be a self-starter, capable of working independently and as part of a team, with a commitment to providing exceptional support. This role requires a proactive approach to problem-solving and a dedication to maintaining confidentiality. Join us in Bali and contribute to a thriving work environment where your skills are valued and your career can flourish.
This advertiser has chosen not to accept applicants from your region.
1
Lead Aesthetician and Client Relations Specialist
40111 Bandung, West Java
IDR8000000 month
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is looking for a talented and passionate Lead Aesthetician to join their prestigious beauty and wellness center in **Bandung, West Java, ID**. This role is perfect for an experienced professional who excels in providing exceptional skincare treatments and is adept at building strong client relationships. As the Lead Aesthetician, you will be responsible for performing a wide range of advanced facial and body treatments, including microdermabrasion, chemical peels, laser treatments, and body wraps, adhering to the highest standards of hygiene and client care. You will also be tasked with developing personalized treatment plans for clients, based on their specific needs and goals. A crucial part of this role involves client consultation, education, and product recommendation to ensure optimal results and client satisfaction. You will lead and mentor junior aestheticians, providing ongoing training and support to enhance their skills and service quality. This includes conducting regular performance reviews and ensuring compliance with all service protocols. Inventory management and ordering of skincare products and supplies will also fall under your purview. You will contribute to the development of new service offerings and treatment protocols, staying abreast of the latest industry trends and technologies. Excellent communication and interpersonal skills are paramount for client interactions and team collaboration. The ability to upsell services and retail products ethically and effectively is highly valued. A valid certification or diploma in cosmetology or aesthetics from a recognized institution is required, along with a minimum of 5 years of experience as a practicing aesthetician. Experience in a leadership or supervisory role within the beauty industry is a significant advantage. Knowledge of various skincare technologies and ingredients is essential. You must be empathetic, patient, and possess a genuine passion for helping clients achieve their desired results. Fluency in English is required for client communication and understanding product instructions. This is an on-site position at our beautiful facility in **Bandung, West Java, ID**.
This advertiser has chosen not to accept applicants from your region.
2
Lead Aesthetician & Client Relations Specialist - Remote Consultations
30111 Palembang, South Sumatra
IDR10000000 month
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client, a premier name in the beauty and wellness industry, is seeking an experienced and client-focused Lead Aesthetician to spearhead our new remote consultation services. This fully remote position allows you to leverage your deep knowledge of skincare, treatments, and product recommendations to serve clients nationwide from your home office. You will be responsible for conducting virtual consultations, developing personalized skincare regimens, and providing expert advice on achieving optimal skin health and beauty. This role requires a passion for skincare, exceptional communication skills, and the ability to build strong rapport with clients through digital channels. Responsibilities include:
- Conducting detailed virtual skincare consultations via video calls to assess client needs and concerns.
- Developing personalized treatment plans and recommending appropriate skincare products and professional services.
- Educating clients on skincare ingredients, techniques, and best practices for at-home care.
- Guiding clients through the selection of products tailored to their specific skin types and goals.
- Building and maintaining long-term client relationships, fostering loyalty and satisfaction.
- Staying up-to-date with the latest trends, treatments, and product innovations in the beauty and wellness industry.
- Collaborating with the marketing team to develop engaging content for social media and client education platforms.
- Providing virtual follow-up support and adjustments to treatment plans as needed.
- Maintaining meticulous records of client consultations, progress, and recommendations.
- Adhering to all professional and ethical standards in client interactions.
- Licensed Aesthetician with at least 5 years of professional experience, including experience in client consultation and skincare analysis.
- Proven expertise in various skincare treatments, product ingredients, and cosmetic dermatology principles.
- Exceptional interpersonal, communication, and active listening skills.
- Demonstrated ability to build rapport and trust with clients remotely.
- Proficiency with video conferencing platforms and CRM systems.
- A passion for skincare and a commitment to client well-being.
- Self-motivated with excellent time management skills, capable of working independently in a remote environment.
- A dedicated, quiet workspace with a reliable high-speed internet connection.
- Experience with advanced skincare technologies or treatments is a plus.
This advertiser has chosen not to accept applicants from your region.
3
Customer Service Representative (Call Center)
35113 Bandar Lampung, Lampung
IDR7 month
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is seeking dedicated and empathetic Customer Service Representatives to join their expanding team. This role is primarily remote, offering you the flexibility to assist customers from your own workspace. You will be the first point of contact for customers, handling inquiries, resolving issues, and providing information about products and services. The ideal candidate possesses excellent communication skills, patience, and a passion for delivering exceptional customer experiences. You should be proficient in using customer relationship management (CRM) software and have a knack for problem-solving.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Responding to customer inquiries via phone, email, and chat in a timely and professional manner.
- Providing accurate information about products, services, and company policies.
- Resolving customer complaints and issues efficiently and effectively.
- Processing orders, returns, and exchanges according to company procedures.
- Maintaining detailed and accurate records of customer interactions and transactions.
- Identifying customer needs and escalating issues to appropriate departments when necessary.
- Building and maintaining strong relationships with customers through positive interactions.
- Adhering to quality assurance standards and performance metrics.
- Staying updated on product knowledge and company offerings.
- Contributing to team efforts and collaborating with colleagues.
- Providing feedback to management on customer trends and service improvements.
- Assisting with administrative tasks as assigned.
Qualifications:
- High school diploma or equivalent; Associate's degree or higher preferred.
- Proven experience in customer service, preferably in a call center environment.
- Excellent verbal and written communication skills in Indonesian and English.
- Strong active listening and problem-solving abilities.
- Proficiency in using computers and navigating multiple software applications.
- Experience with CRM software is a plus.
- Ability to remain calm and professional under pressure.
- Strong organizational skills and attention to detail.
- Ability to work independently and manage time effectively in a remote setting.
- Must have a reliable internet connection and a quiet workspace.
- Enthusiasm for helping customers and providing solutions.
This advertiser has chosen not to accept applicants from your region.
4
Customer Service Representative
70111 Banjarmasin, South Kalimantan
IDR7500000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client is seeking a motivated and customer-focused Customer Service Representative to join their team. This role is a blend of remote and in-office work, providing a hybrid work environment. You will be the primary point of contact for customers, addressing inquiries, resolving issues, and providing information about products and services. Excellent communication and problem-solving skills are essential to ensure a positive customer experience. Key responsibilities include responding to customer calls, emails, and chat inquiries promptly and professionally. You will document customer interactions accurately in the CRM system and follow up on customer issues as needed. The ideal candidate will possess a high school diploma or equivalent, with previous experience in customer service or a related field being a strong asset. Familiarity with customer service software and ticketing systems is beneficial. You should be empathetic, patient, and possess strong active listening skills. The ability to work effectively both independently and as part of a team is crucial. This role offers a great opportunity to develop your customer service career within a supportive team. If you are passionate about helping people and committed to delivering exceptional service, we encourage you to apply.
Key Responsibilities:
Key Responsibilities:
- Handle inbound customer inquiries via phone, email, and chat.
- Provide accurate product and service information.
- Resolve customer complaints and issues efficiently.
- Document all customer interactions in the CRM system.
- Escalate complex issues to the appropriate departments.
- Follow up with customers to ensure satisfaction.
- Maintain a high level of product knowledge.
- Contribute to team goals and performance metrics.
This advertiser has chosen not to accept applicants from your region.
5
Customer Service Representative
46151 Tasikmalaya, West Java
IDR5500000 month
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is seeking a friendly and professional Customer Service Representative to join their support team. This is a fully remote position, allowing you to work from the comfort of your home. You will be the first point of contact for customers, providing exceptional support and resolving inquiries across various communication channels, including phone, email, and chat. Your primary goal is to ensure customer satisfaction by addressing their needs efficiently and effectively. Key responsibilities include answering customer questions, troubleshooting issues, processing orders or requests, providing information about products and services, and escalating complex problems to the appropriate departments. You will maintain accurate customer records and document all interactions. The ideal candidate possesses excellent communication and active listening skills, patience, and a positive attitude. Previous experience in customer service or a call center environment is highly desirable. You should be comfortable working with computers and various software applications, including CRM systems. Strong typing skills and the ability to multitask are essential. This remote role requires a dedicated workspace, a reliable internet connection, and the ability to work independently with minimal supervision. You must be empathetic, professional, and committed to delivering outstanding customer experiences. If you are a people-person who enjoys helping others and thrives in a remote work setting, we encourage you to apply.
Responsibilities:
Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Provide information about products and services.
- Troubleshoot and resolve customer issues and complaints.
- Process customer orders, applications, or requests.
- Maintain accurate customer records and update
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Customer service roles Jobs in Indonesia !
6
Customer Service Representative
75122 Balikpapan, East Kalimantan
IDR4500000 month
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is looking for dedicated and customer-focused Customer Service Representatives to join their support team in Balikpapan, East Kalimantan, ID . This role is essential for providing excellent service and support to our valued customers. You will be the primary point of contact for customer inquiries, resolving issues efficiently and professionally. Responsibilities include responding to customer queries via phone, email, and chat, troubleshooting problems, and providing information about products and services. You will need to maintain a high level of customer satisfaction by delivering timely and effective solutions. Key duties involve logging customer interactions, documenting issues and their resolutions, and escalating complex cases to appropriate departments when necessary. The ideal candidate will possess strong communication and active listening skills, a patient and empathetic demeanor, and a genuine desire to help customers. Proficiency in using customer relationship management (CRM) software and standard office applications is required. You should be able to work effectively in a team environment and adhere to company policies and service level agreements. A positive attitude and the ability to remain calm under pressure are crucial for success in this role. Join us to be part of a supportive team dedicated to providing outstanding customer experiences.
Responsibilities:
Responsibilities:
- Handle inbound customer inquiries via phone, email, and chat.
- Provide accurate information about products, services, and company policies.
- Troubleshoot and resolve customer issues promptly and effectively.
- Document customer interactions, issues, and resolutions in the CRM system.
- Escalate complex issues to appropriate departments for resolution.
- Maintain a high level of customer satisfaction and build strong customer relationships.
- Adhere to service level agreements and performance standards.
- Identify opportunities to improve the customer experience.
- Collaborate with team members to share knowledge and best practices.
- High school diploma or equivalent; Associate's degree is a plus.
- Previous experience in a customer service or call center role is preferred.
- Excellent verbal and written communication skills in Bahasa Indonesia and English.
- Strong active listening and problem-solving skills.
- Proficiency with CRM software and computer applications.
- Ability to multitask and manage time effectively.
- Patient, empathetic, and customer-oriented attitude.
- Ability to work in a team environment and independently.
This advertiser has chosen not to accept applicants from your region.
7
Customer Service Representative
70111 Banjarmasin, South Kalimantan
IDR5 month
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is looking for dedicated and customer-focused individuals to join their team as Customer Service Representatives. This role is based in Banjarmasin, South Kalimantan. As a Customer Service Representative, you will be the primary point of contact for customers, providing assistance, resolving inquiries, and ensuring a positive customer experience. Your responsibilities will include answering phone calls, responding to emails and chat messages, processing customer requests, and documenting customer interactions in the CRM system. You will need to develop a comprehensive understanding of our client's products and services to effectively address customer needs and concerns. Strong communication, listening, and problem-solving skills are essential for this role. The ideal candidate will be patient, empathetic, and possess a friendly demeanor. We are looking for individuals who are eager to learn, adaptable, and committed to providing excellent service. This is a fantastic entry-level opportunity to build a career in customer support and make a real difference in customer satisfaction. You will be part of a supportive team environment. Prior experience in customer service is beneficial but not required, as comprehensive training will be provided. The successful candidate will demonstrate reliability, professionalism, and a genuine desire to help customers.
This advertiser has chosen not to accept applicants from your region.
8
Customer Service Representative
45111 Tasikmalaya, West Java
IDR5500000 month
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is looking for a friendly and efficient Customer Service Representative to join their team in Tasikmalaya, West Java, ID . This role is integral to ensuring customer satisfaction and maintaining positive customer relationships. The Customer Service Representative will be the primary point of contact for customers, handling inquiries, resolving issues, and providing information about products and services. Responsibilities include answering customer calls, responding to emails and online inquiries, processing orders, managing customer accounts, and escalating complex issues to the appropriate departments. You will strive to provide exceptional service, actively listening to customer needs and offering effective solutions. The ideal candidate will possess excellent communication and interpersonal skills, with a patient and empathetic demeanor. Previous experience in customer service, preferably in a call center or support environment, is highly desirable. Strong problem-solving abilities and a customer-centric attitude are essential. Proficiency in using customer relationship management (CRM) software and basic computer skills are required. This is an excellent opportunity for individuals who enjoy interacting with people and are passionate about delivering outstanding customer experiences. You should be a team player, able to work effectively in a fast-paced environment and adhere to service standards. A commitment to continuous improvement and customer satisfaction is key. You will be instrumental in building and maintaining customer loyalty for our client.
This advertiser has chosen not to accept applicants from your region.
9