175 Cx Analyst jobs in Indonesia

User Experience

Jakarta, Jakarta IDR1500000 - IDR4500000 Y PT Solusi Transportasi Indonesia

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Job Description

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

Demand Deliveries & Mobility serves as the demand growth engine for Grab, housed within the Central Deliveries & Mobility. Work is interdisciplinary - the team focuses on growing demand efficiently, with projects covering overall strategy, ideation, experimentation, and driving implementation of growth projects

Get to Know the Role

As the User Experience & Growth Lead, you will be responsible for improvements in user experience and growth across Grab's primary business. We are looking for a balance of strategy and implementation, where you will leverage data analysis and to derive actionable insights for user growth e.g., promotional spend prioritization by user, differentiated in-app experiences, retention and frequency boost, cross-selling facilitation, while leading daily coordination with Territory teams, Vertical teams, and the broader Grab Indonesia and regional stakeholders. You will report into the Head of User Experience & Growth, and be based onsite in Grab Jakarta office

The Critical Tasks You Will Perform

  • Oversee user experience and growth trend, including setting up and maintaining required monitoring tools
  • Perform in-depth analysis and investigation on specific user-related issues
  • Guide insights & innovation pertaining to user growth (i.e., acquisition, retention, and frequency enhancement) through a continuous iteration of historical trend analysis, identification of opportunities for A/B testing, collaboration with Product teams for improvement opportunities
  • Design programs to drive user growth and work with cross-functional teams to execute and be able to assess tradeoffs
  • Scale initiatives for nationwide rollout while contributing to refining long-term strategies for user experience & growth

Qualifications

What Essential Skills You Will Need

  • 4-6 years of analytical experience conjugated with business acumen, preferably in the tech industry
  • Quantitative discipline with business sense and complex analyses to a wide range of audiences, and translating these to actionable business insights
  • Proven track record of stakeholder management
  • Proficiency in SQL is preferable

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

  • We have your back with Term Life Insurance and comprehensive Medical Insurance.
  • With GrabFlex, create a benefits package that suits your needs and aspirations.
  • Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
  • We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
  • Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

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User Experience

Yogyakarta, Yogyakarta IDR15000000 - IDR30000000 Y amalan international

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Job Description

amalan international indonesia – Yogyakarta

amalan international indonesia is a company specializing in debt management services. We help individuals who are struggling to repay their debts especially credit card debt, unsecured loans, and other consumer loans by negotiating debt restructuring or payment relief with banks and financial institutions.

We are offering a Paid Internship for enthusiastic and dedicated individuals to join our User Experience & Lead Qualification team. This role provides hands-on experience in customer service and sales lead handling within the financial services industry.

Responsibilities

  • Respond to inquiries from potential and existing clients via multiple communication channels.
  • Handle inbound calls, including sales leads and client support.
  • Clearly explain amalan's services to prospective clients.
  • Assess client eligibility using scripts and tools provided in the system.
  • Forward qualified leads to the relevant team according to procedures.
  • Escalate issues requiring further assistance to internal teams.
  • Update the customer database after each interaction.
  • Achieve Quality Assurance standards and meet key performance targets.

Qualifications

  • Willing to live and work in Yogyakarta during the internship.
  • Diploma, Bachelor's, or Master's degree in any field.
  • Fresh graduates are welcome to apply.
  • Strong communication skills, proactive attitude, and team player.

Benefits

  • Paid internship allowance.
  • Practical, real-world experience in the financial services industry.
  • Opportunity to develop professional communication and sales skills.
  • Potential opportunity to become a full-time partner at amalan.
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User Experience Designer

Salatiga, Central Java IDR900000 - IDR1200000 Y PT Formulatrix Indonesia

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Job Description

Based in Dubai, UAE, FORMULATRIX is a fast growing robotic automation solution provider to leading pharmaceutical companies and research institutions. The company has steadily grown since its inception, even through tough economic conditions; we're highly profitable and stable. Our clients are in all continents, and we serve them from our worldwide offices located in the United States, Europe, and Asia. We are committed to providing our clients with the most innovative technology available in order to foster scientific discoveries.

We expect you to have a sense of ownership, leadership, problem solving, and an entrepreneurial spirit - and ultimately be motivated to delight our customers. In return, we offer a rewarding salary and benefits package, young and vibrant "down to earth" corporate culture, employee empowerment, and excellent growth opportunities.

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User Experience Designer

Salatiga, Central Java IDR120000000 - IDR240000000 Y FORMULATRIX

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Job Description

Based in Dubai, UAE, FORMULATRIX is a fast growing robotic automation solution provider to leading pharmaceutical companies and research institutions. The company has steadily grown since its inception, even through tough economic conditions; we're highly profitable and stable. Our clients are in all continents, and we serve them from our worldwide offices located in the United States, Europe, and Asia. We are committed to providing our clients with the most innovative technology available in order to foster scientific discoveries.

We expect you to have a sense of ownership, leadership, problem solving, and an entrepreneurial spirit - and ultimately be motivated to delight our customers. In return, we offer a rewarding salary and benefits package, young and vibrant "down to earth" corporate culture, employee empowerment, and excellent growth opportunities.

Job Descriptions

  • Help to define the flow and features of the products at a requirements level.
  • Develop wireframes and mockups to address product requirements.
  • Work with customers and new users to gather feedback and test the designs.
  • Review other designs and provide feedback.
  • Willing to travel for work.

Requirements

  • Degree in product design, industrial design, interaction design, or equivalent professional experience in UI/UX design is preferred but not required. However, high school graduates with UI/UX design expertise may also be considered.
  • Involvement in UX design courses, internships, and competitions will be considered an extra point.
  • Demonstrable experience using prototyping tools such as Figma, Adobe XD, Sketch, Balsamiq, Invision, JustInMind, or other design tools.
  • Familiarity in the software development processes such as requirement gathering and story-boarding is a plus.
  • Highly motivated, strong team player, with good ability to multi-task and re-prioritize as necessary.
  • Ability to deliver high-quality work on tight schedules.
  • Excellent communication skills.
  • Applicants must be willing to work in Salatiga or Semarang.

How to Apply

To be considered for this position, please email your CV (format: PDF, max. 1MB) to with the words in the subject line:

UX (space) Your Name

e.g. UX Adam Fisal

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User Experience Designer

Batam, Riau Islands IDR6000000 - IDR12000000 Y Glints

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Job Description

You'll work closely with the Singapore team on real product initiatives, contributing to both day-to- day delivery and long-term experience improvements for customer & distributions digital platforms. Part of being on this team is a love for building products you're proud to share with your friend and family.

The ideal candidate is self-motivated, multi-tasker, and demonstrated team player with curious learner mindset and customer at heart. We're looking for a versatile UI/UX Designer who enjoys working across the full design process, with a strong emphasis on crafting polished user interfaces. You'll need to leverage the entire UI/UX tools and discipline to help the team tackling difficult question of experience, journey, and interactions with user centric approach.

Responsibilities:

  • Collaborate with business users to translate requirements into practical design solutions.
  • Work on end-to-end design delivery, from concept to final assets.
  • Design intuitive, visually appealing user interfaces across web and mobile.
  • Support UX activities such as wireframing, prototyping, and user testing.
  • Collaborate closely with developers to ensure accurate implementation of designs and intended user interactions.
  • Conduct UI quality assurance to validate implementation outcomes.
  • Ensure design consistency with shared design libraries and guidelines.
  • Design supporting materials to facilitate change management initiatives, including EDMs, training decks, and other communication assets.

Qualifications:

  • Diploma or Bachelor's degree in User Experience (UX) Design, Human-Computer Interaction (HCI), Graphic Design, or a related field (or equivalent experience).
  • 3–5 years of UI/UX design experience (preferably in financial services or insurance).
  • Must have
    strong UI design foundation – typography, layouts, interaction design
  • Comfortable working across UI, UX, and research (generalist mindset).
  • Certification in UX/UI/HCD/XD or related field is highly desired.
  • High competency in Figma, proficient in Adobe Creative Suite (Photoshop) & Microsoft PowerPoint.
  • Bonus if you have experience in
    designing microanimations to enhance user interaction and visual feedback
    , as well as basic video editing skills for prototyping or promotional content.
  • Good collaboration skills and communication in
    English is a must.
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User Experience Designer

IDR800000 - IDR1000000 Y hrtg

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Job Description

We're hiring a UX Designer (Remote, Indonesia)

is a Singapore-based startup building a secure platform for parents to preserve and pass on their life lessons, memories, and assets to the next generation.

We're looking for a
hands-on UX Designer
to work closely with our CTO. This is a
remote role, based in Indonesia
, starting as a
3-month contract with the possibility of going full-time
.

What you'll do:

  • Design AND execute (wireframes → high-fidelity → production-ready assets)
  • Collaborate directly with the CTO to bring features to life
  • Conduct user research & usability testing, iterate fast
  • Build and maintain a consistent design system

What we're looking for:

  • 2–4 years of UX/UI design experience (mobile-first a plus)
  • Strong skills in Figma/Adobe XD
  • Startup mentality: resourceful, execution-focused, adaptable
  • Bonus: basic frontend knowledge (React, Flutter, etc.)

If this sounds like you, please DM or email us with:

  1. Your portfolio
  2. A short intro about yourself (in English)
  3. Your
    asking salary (monthly, in IDR)
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User Experience Designer

IDR900000 - IDR1200000 Y WeWe Talent

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Job Description

We are looking for a UI/UX Designer to create module designs for a WHMCS storefront using Figma. The designs will be used by our development team to build a seamless and user-friendly storefront experience.

Responsibilities:

  • Design modules and user flows for WHMCS storefront in Figma.
  • Ensure designs are developer-ready and optimized for implementation.
  • Collaborate with clients and internal teams to refine design requirements.
  • Attend online client meetings (Dubai, UAE-based).
  • Deliver quality work within agreed timelines.

Requirements:

  • Proficiency in 
    Figma
     and web UI design.
  • Experience with 
    WHMCS storefront
     or knowledge of 
    domain name platforms
     is a strong plus.
  • Prior experience in 
    registry/registrar platforms
     is an advantage.
  • Strong time management and communication skills.
  • Comfortable with discussions between 
    9 AM – 9 PM (MYT)
    .

Nice to Have:

  • Familiarity with domain registration workflows.
  • Understanding of SaaS or hosting-related platforms.

Notes:

  • This is a project-based job
  • All hiring processes will be done through our platform )
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User Experience Designer

Jakarta, Jakarta IDR80000000 - IDR120000000 Y HOVARLAY

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Job Description

HOVARLAY is a Singapore-headquartered MarTech startup transforming how brands engage audiences through no-code augmented reality (AR) solutions.

We exist to challenge outdated packaging, empowering FMCG brands to win customers through immersive packaging experiences that are easy and affordable to create.

Our platform enables brands, PR agencies, and packaging suppliers to rapidly create, launch, and refine digital experiences seamlessly layered over packaging and flat surfaces. By providing marketing and creative teams with intuitive tools that complement developers and agencies for advanced use cases, we remove bottlenecks, reduce costs, and accelerate speed to market.

As an emerging leader in democratising AR technology, HOVARLAY is laying the groundwork for the next generation of brand experiences that captivate audiences, foster lasting emotional connections, and drive measurable business growth.

UI/UX Designer

We are looking for a UI/UX Designer to join our growing team in our Jakarta office. This role offers the opportunity to shape how users interact with AR technology and to design experiences that redefine digital engagement.

You will work closely with our product and development teams to design intuitive, visually engaging, and scalable user interfaces for HOVARLAY's no-code AR platform.

Responsibilities


• Lead and execute UI/UX design for web and AR applications


• Conduct user research and translate insights into wireframes, prototypes, and final designs


• Create and maintain design systems and interface guidelines


• Collaborate with developers to ensure accurate design implementation and high product quality


• Continuously improve user journeys and interface usability


• Contribute creative ideas to enhance overall user experience and visual impact

Requirements


• Bachelor's degree in design, digital media, or related field


• 2 or more years of experience in UI/UX or digital product design


• Proficiency in Figma or similar design tools


• Strong understanding of user-centred design principles and responsive design


• Excellent visual, communication, and problem-solving skills


• Independent, proactive, and collaborative attitude


• Passion for innovation and emerging digital technologies

To apply
, please email your brief resume, CV, and portfolio to us.

This advertiser has chosen not to accept applicants from your region.

user experience designer

Salatiga, Central Java IDR4000 - IDR8000 Y Formulatrix, Inc.

Posted today

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Job Description

Based in Dubai, UAE, FORMULATRIX is a fast growing robotic automation solution provider to leading pharmaceutical companies and research institutions. The company has steadily grown since its inception, even through tough economic conditions; we're highly profitable and stable. Our clients are in all continents, and we serve them from our worldwide offices located in the United States, Europe, and Asia. We are committed to providing our clients with the most innovative technology available in order to foster scientific discoveries.

We expect you to have a sense of ownership, leadership, problem solving, and an entrepreneurial spirit - and ultimately be motivated to delight our customers. In return, we offer a rewarding salary and benefits package, young and vibrant "down to earth" corporate culture, employee empowerment, and excellent growth opportunities.

Job Descriptions
  • Help to define the flow and features of the products at a requirements level.
  • Develop wireframes and mockups to address product requirements.
  • Work with customers and new users to gather feedback and test the designs.
  • Review other designs and provide feedback.
  • Willing to travel for work.
Requirements
  • Degree in product design, industrial design, interaction design, or equivalent professional experience in UI/UX design is preferred but not required. However, high school graduates with UI/UX design expertise may also be considered.
  • Involvement in UX design courses, internships, and competitions will be considered an extra point.
  • Demonstrable experience using prototyping tools such as Figma, Adobe XD, Sketch, Balsamiq, Invision, JustInMind, or other design tools.
  • Familiarity in the software development processes such as requirement gathering and story-boarding is a plus.
  • Highly motivated, strong team player, with good ability to multi-task and re-prioritize as necessary.
  • Ability to deliver high-quality work on tight schedules.
  • Excellent communication skills.
  • Applicants must be willing to work in Salatiga or Semarang.
How to Apply

To be considered for this position, please scan the QR code provided or click and submit your data

or

email your CV (format: PDF, max. 1MB) to with the words in the subject line.

UX (space) Your Name

e.g. UX Adam Fisal

This advertiser has chosen not to accept applicants from your region.

User Experience Design Specialist

IDR50000000 - IDR100000000 Y PT. DigiCraft Syakeera Ventures

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Job Description

UI/UX DESIGNER HIRING

Kamu
PROFESIONAL UI/UX DESIGNER
dan pengen gabung di
NASIONAL PROJECT
gak biasa-biasa aja?

DIGICRAFT — start-up software development dengan project nasional & internasional — lagi buka lowongan FULL-TIME untuk posisi:

UI/UX DESIGNER
(On-Site)

KUALIFIKASI:

  • Pengalaman & Portofolio:
  • Pengalaman kerja minimal 2-3 tahun sebagai UI/UX Designer.
  • Wajib memiliki portofolio yang kuat yang menunjukkan proses dan hasil desain.
  • Keterampilan Teknis:
  • Mahir menggunakan alat desain seperti Figma, Sketch, atau Adobe XD.
  • Menguasai perangkat lunak
    prototyping
    dan
    design system
    .
  • Keterampilan Non-Teknis (
    Soft Skills
    ):
  • Berpikir kritis, berorientasi pada pemecahan masalah, dan mampu berkomunikasi efektif.
  • Memiliki empati tinggi dan perhatian terhadap detail.
  • Pengetahuan:
  • Memahami prinsip desain (
    layout, tipografi
    ) dan
    guideline
    desain untuk platform (iOS/Android).

Yang kamu dapet:

Gaji yang kompetitif

Lingkungan kerja nyaman & suportif

Handle project skala aplikasi Gojek/Grab

BPJS Kesehatan

BPJS Ketenagakerjaan

Tunjangan Hari Raya

Bonus Tahunan

Program Company Retreat

WFO (On-site
): Office Digicraft Syakeera Ventures

Jam Kerja | Senin–Kamis | WIB |

Khusus
Jumat: sampai aplikasi rilis di Oktober 2025

Kuota terbatas Kirim CV + Portofolio ke:

Bukan sekadar bekerja. Ini pintu masuk ke dunia inovasi profesional dan internasional.

DigicraftCareers
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