419 Employee Relations Manager jobs in Indonesia
Public Relations Manager
IHG
Posted 12 days ago
Job Viewed
Job Description
IHG® is one of the world's leading hotel companies, with a promise to provide True Hospitality for Good. Making everyone feel welcome and cared for, recognized and respected, whoever and wherever they are in the world. Join us and not only can you benefit from the world of variety and opportunity that comes with working for a global organization, but you can also look forward to being part of a company that will appreciate you for being you. We give you room to be yourself.
Regent is the epitome of modern luxury for the world's most discerning travelers. Pushing the boundaries of refined living since 1971, Regent colleagues have set out once more to reimagine uplifting experiences that balance serenity and stimulation to heighten the senses. We're seeking passionate leader who is a pre-opening leader and can combine informality and fun with professionalism and sophistication, leaders with an inclusive spirit who embrace individuality and inject positivity into their work environments.
Our colleagues are fundamental to delivering the memorable experiences, and we are committed to creating a culture as diverse as the distinct hotels in our portfolio. If you understand the luxury levers that will help, bring to life a unique guest experience then we would love to hear from you.
Do you see yourself as Public Relations Manager at Regent Bali Canggu?
As Public Relations Manager, you are responsible for developing and implementing the organization's PR and media strategy, building its reputation and ensuring effective media coverage. As a PR manager you will draft or oversee the creation of media releases and content on social media, forge relationships with journalists and key influencers and manage the response to 'crisis' situations.
**Your day to day**
+ Media strategy: Responsible for further developing, implementing and fine-tuning the organization's media strategy. Building media relations; identifying media opportunities; anticipating challenges and coordinating responses.
+ Media handling: To be the first point of contact for media enquiries, liaising with key staff to ensure that journalists are provided with statements or interviews as appropriate.
+ When appropriate undertaking press, TV & radio interviews and identifying appropriate staff to comment and undertake interviews.
+ Internal Communications: to support the internal communications requirements of the Communications & Marketing team.
+ Social media. Working with the Digital Marketing Manager to support the resort's growing social media requirements by supplying content and dovetailing with traditional media activity.
**What we offer**
In return we'll give you a competitive benefit package including, hotel discounts worldwide and the opportunity to progress your career with IHG®. Most importantly, we'll give you the room to belong.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
IHG is committed to promoting a culture of inclusion where everyone feels safe, respected and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Regent is the epitome of modern luxury for the world's most discerning travelers. Pushing the boundaries of refined living since 1971, Regent colleagues have set out once more to reimagine uplifting experiences that balance serenity and stimulation to heighten the senses. We're seeking passionate leader who is a pre-opening leader and can combine informality and fun with professionalism and sophistication, leaders with an inclusive spirit who embrace individuality and inject positivity into their work environments.
Our colleagues are fundamental to delivering the memorable experiences, and we are committed to creating a culture as diverse as the distinct hotels in our portfolio. If you understand the luxury levers that will help, bring to life a unique guest experience then we would love to hear from you.
Do you see yourself as Public Relations Manager at Regent Bali Canggu?
As Public Relations Manager, you are responsible for developing and implementing the organization's PR and media strategy, building its reputation and ensuring effective media coverage. As a PR manager you will draft or oversee the creation of media releases and content on social media, forge relationships with journalists and key influencers and manage the response to 'crisis' situations.
**Your day to day**
+ Media strategy: Responsible for further developing, implementing and fine-tuning the organization's media strategy. Building media relations; identifying media opportunities; anticipating challenges and coordinating responses.
+ Media handling: To be the first point of contact for media enquiries, liaising with key staff to ensure that journalists are provided with statements or interviews as appropriate.
+ When appropriate undertaking press, TV & radio interviews and identifying appropriate staff to comment and undertake interviews.
+ Internal Communications: to support the internal communications requirements of the Communications & Marketing team.
+ Social media. Working with the Digital Marketing Manager to support the resort's growing social media requirements by supplying content and dovetailing with traditional media activity.
**What we offer**
In return we'll give you a competitive benefit package including, hotel discounts worldwide and the opportunity to progress your career with IHG®. Most importantly, we'll give you the room to belong.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
IHG is committed to promoting a culture of inclusion where everyone feels safe, respected and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.
0
Guest Relations Manager
17121 Purwakarta, West Java
IDR8000000 month
WhatJobs
Posted today
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Job Description
Our client is seeking a charismatic and service-oriented Guest Relations Manager to enhance the overall guest experience at their esteemed establishment. This hybrid role requires a dedicated professional who can blend strategic planning with hands-on guest interaction, working both remotely and on-site. As the Guest Relations Manager, your primary responsibility will be to ensure that every guest receives exceptional service, fostering loyalty and positive word-of-mouth. You will oversee guest services operations, manage customer feedback, and implement strategies to elevate the guest experience. This includes handling guest inquiries, resolving complaints efficiently and effectively, and anticipating guest needs. You will also be responsible for training and motivating the guest relations team, ensuring they adhere to the highest standards of service. We are looking for an individual with outstanding communication and interpersonal skills, a keen eye for detail, and a passion for hospitality. The ability to remain calm and professional under pressure is essential. Experience in customer service management, particularly within the hospitality industry, is highly valued. You will play a crucial role in shaping the perception of our client's brand and ensuring guest satisfaction at every touchpoint. The ideal candidate is proactive, empathetic, and possesses strong problem-solving capabilities. This role requires a professional who can build rapport with guests and staff, contributing to a welcoming and memorable atmosphere. The successful candidate will typically hold a Diploma or Bachelor's degree in Hospitality Management, Tourism, or a related field. A minimum of 3 years of experience in a guest-facing role or in hotel management is preferred. Strong knowledge of customer service principles and best practices is a must. This position offers a competitive salary and benefits, coupled with the flexibility of a hybrid work arrangement. Join our client and be instrumental in creating exceptional guest experiences.
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1
Public Relations Manager
75111 Samarinda, East Kalimantan
IDR18000000 month
WhatJobs
Posted today
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Job Description
Our client is seeking an experienced and dynamic Public Relations Manager to lead their media and communications efforts in Samarinda, East Kalimantan, ID . This role requires a strategic thinker with a proven track record in managing corporate reputation, building strong media relationships, and developing impactful communication campaigns. You will be responsible for crafting press releases, managing social media presence, organizing press conferences, and responding to media inquiries. The ideal candidate will have a deep understanding of the local media landscape and excellent crisis communication skills. You will work closely with the marketing, sales, and executive teams to ensure consistent messaging and brand alignment across all public-facing channels. Key responsibilities include:
- Developing and implementing comprehensive PR strategies to enhance brand visibility and reputation.
- Writing and distributing press releases, media advisories, and other PR materials.
- Building and maintaining strong relationships with journalists, influencers, and media outlets.
- Managing the company's social media accounts and online presence to foster engagement.
- Organizing and executing press conferences, media events, and product launches.
- Monitoring media coverage and industry trends, providing insights and recommendations.
- Handling crisis communication situations promptly and effectively.
- Developing and managing the PR budget.
- Collaborating with internal teams to ensure consistent brand messaging.
- Measuring and reporting on the effectiveness of PR campaigns.
- Advising senior management on public relations matters.
- Bachelor's degree in Public Relations, Communications, Journalism, Marketing, or a related field.
- Minimum of 5 years of experience in public relations or a similar communications role.
- Demonstrated success in developing and executing PR campaigns.
- Excellent written and verbal communication skills.
- Strong media relations and networking abilities.
- Proficiency in social media platforms and PR management tools.
- Experience with crisis communication and reputation management.
- Ability to work under pressure and meet tight deadlines.
- Strong organizational and project management skills.
- Knowledge of the Indonesian media landscape is a plus.
- Strategic thinking and creative problem-solving abilities.
This advertiser has chosen not to accept applicants from your region.
2
Media Relations Manager
40111 Bandung, West Java
IDR14 month
WhatJobs
Posted today
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Job Description
Our client is seeking a dynamic and experienced Media Relations Manager to lead their public relations efforts remotely. This role is pivotal in shaping and managing the company's public image and ensuring positive media coverage. You will be responsible for developing and executing strategic communication plans, building strong relationships with journalists and media outlets, and managing crisis communications.
Responsibilities:
The ideal candidate will have a Bachelor's degree in Public Relations, Communications, Journalism, Marketing, or a related field. Proven experience (5+ years) in media relations, public relations, or corporate communications is essential, with a strong portfolio of successful media placements. Excellent written and verbal communication skills, with a talent for crafting compelling narratives, are required. A strong network of media contacts in Indonesia is highly desirable. Demonstrable experience in managing sensitive issues and crisis communications is a must. The ability to think strategically, work proactively, and manage multiple projects simultaneously in a remote environment is crucial. Proficiency in media monitoring tools and social media platforms for PR purposes is beneficial. This is a remote position, offering flexibility to work from anywhere.
Responsibilities:
- Developing and implementing comprehensive media relations strategies to enhance brand visibility and reputation.
- Writing and distributing press releases, media advisories, and other press materials.
- Building and maintaining strong, long-lasting relationships with key media contacts and influencers.
- Pitching stories and securing positive media coverage across various platforms (print, online, broadcast).
- Monitoring media coverage and analyzing its impact on the company's brand perception.
- Managing the company's response to media inquiries and acting as a spokesperson when appropriate.
- Developing and executing crisis communication plans to mitigate reputational damage.
- Organizing press conferences, media events, and interviews.
- Collaborating with marketing and communications teams to ensure consistent messaging.
- Tracking and reporting on media relations activities and outcomes.
The ideal candidate will have a Bachelor's degree in Public Relations, Communications, Journalism, Marketing, or a related field. Proven experience (5+ years) in media relations, public relations, or corporate communications is essential, with a strong portfolio of successful media placements. Excellent written and verbal communication skills, with a talent for crafting compelling narratives, are required. A strong network of media contacts in Indonesia is highly desirable. Demonstrable experience in managing sensitive issues and crisis communications is a must. The ability to think strategically, work proactively, and manage multiple projects simultaneously in a remote environment is crucial. Proficiency in media monitoring tools and social media platforms for PR purposes is beneficial. This is a remote position, offering flexibility to work from anywhere.
This advertiser has chosen not to accept applicants from your region.
3
Guest Relations Manager
10110 Jakarta Pusat, Jakarta
IDR13 Annually
WhatJobs
Posted today
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Job Description
Our client, a prestigious hotel chain with a global presence, is seeking an exceptional Guest Relations Manager to join their team. This role is a fully remote position, allowing you to enhance guest experiences from any location. You will be responsible for ensuring the highest standards of guest satisfaction and service excellence across all touchpoints. Your primary focus will be on developing and implementing strategies to create memorable experiences for guests, from pre-arrival communication to post-stay engagement. You will manage guest feedback, respond to inquiries and concerns promptly and professionally, and proactively identify opportunities to exceed guest expectations. Building strong relationships with guests, understanding their preferences, and personalizing their stays will be a key aspect of your role. You will also collaborate with various hotel departments, including front desk, food and beverage, and housekeeping, to ensure a cohesive and high-quality guest experience. Developing and delivering training programs for staff on service standards and guest relations best practices will be essential. Analyzing guest satisfaction data and implementing improvements based on insights will drive your success. The ideal candidate will have a strong background in hospitality management, with a proven track record in guest services and customer relationship management. Exceptional interpersonal, communication, and problem-solving skills are a must. A deep understanding of luxury service standards and a passion for creating exceptional guest experiences are required. If you are a motivated and guest-centric professional ready to make a significant impact in a remote capacity, this opportunity is for you.
This advertiser has chosen not to accept applicants from your region.
4
Public Relations Manager
15111 Tangerang, Banten
IDR14000000 Annually
WhatJobs
Posted today
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Job Description
Our client, a dynamic and rapidly growing consumer goods company, is looking for a strategic and creative Public Relations Manager to join their marketing and communications team in Tangerang. This hybrid role will involve developing and executing comprehensive PR strategies, managing media relations, and enhancing the company's brand reputation. You will be responsible for crafting compelling press releases, managing social media campaigns, organizing press conferences, and responding to media inquiries. Key duties include building and maintaining strong relationships with journalists, influencers, and key stakeholders, monitoring media coverage, and analyzing the effectiveness of PR campaigns. The ideal candidate will possess a Bachelor's degree in Communications, Public Relations, Marketing, or a related field, with a minimum of 5 years of experience in PR, preferably within the consumer goods sector. Excellent written and verbal communication skills, strong media relations expertise, and a proven ability to manage crises effectively are essential. Experience with social media management tools and a keen understanding of current media trends are also required. This is a fantastic opportunity to play a key role in shaping public perception and driving brand growth through impactful public relations initiatives, offering a balanced approach to work.
This advertiser has chosen not to accept applicants from your region.
5
Public Relations Manager
15411 Cimahi, West Java
IDR10 month
WhatJobs
Posted today
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Job Description
Our client, a leading entity in the Media & PR sector, is looking for a strategic and creative Public Relations Manager to lead our communications efforts in **Depok, West Java, ID**. This is an on-site position where you will be responsible for developing and implementing comprehensive PR strategies to enhance our brand reputation and public image. You will manage all aspects of media relations, including press releases, media kits, and direct engagement with journalists and influencers. Crafting compelling narratives and key messages that resonate with our target audience will be a core part of your role. You will also oversee our social media presence, ensuring consistent brand messaging and engagement across all platforms. Crisis communication planning and execution will be a critical responsibility, requiring a calm and decisive approach. Collaboration with internal marketing and executive teams to align PR activities with overall business objectives is paramount. The successful candidate will have a Bachelor's degree in Communications, Public Relations, Journalism, or a related field, with a minimum of 6 years of experience in PR or corporate communications. Demonstrated success in media outreach, content creation, and managing public perception is essential. Strong writing, editing, and presentation skills are a must, along with a deep understanding of media landscapes and current affairs. This role requires a proactive individual with excellent organizational skills and the ability to manage multiple projects simultaneously in a demanding environment.
This advertiser has chosen not to accept applicants from your region.
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6
Public Relations Manager
90111 Makassar, South Sulawesi
IDR9000000 month
WhatJobs
Posted today
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Job Description
Our client is seeking an experienced and creative Public Relations Manager to lead their communications efforts in **Makassar, South Sulawesi, ID**. This role is ideal for a strategic thinker who can craft compelling narratives, manage media relations, and enhance the company's public image. The ideal candidate will have a strong understanding of media landscapes and a proven ability to execute successful PR campaigns.
Responsibilities:
Qualifications:
This is a fantastic opportunity to make a significant impact on our client's brand visibility and reputation in the vibrant market of Makassar. Join a team dedicated to impactful communication and professional growth.
Responsibilities:
- Develop and execute comprehensive PR strategies and campaigns aligned with business objectives.
- Build and maintain strong relationships with key media contacts, influencers, and stakeholders.
- Write and distribute press releases, media advisories, and other press materials.
- Manage media inquiries and facilitate interviews for company spokespersons.
- Monitor media coverage and public sentiment, providing regular reports and insights.
- Create engaging content for various platforms, including social media, blogs, and company publications.
- Organize and manage press conferences, media events, and company launches.
- Develop crisis communication plans and manage responses during challenging situations.
- Collaborate with marketing and other departments to ensure consistent messaging.
- Measure and report on the effectiveness of PR campaigns and initiatives.
- Stay abreast of industry trends and emerging communication technologies.
Qualifications:
- Bachelor's degree in Public Relations, Communications, Journalism, Marketing, or a related field.
- Minimum of 6 years of experience in public relations or corporate communications.
- Proven experience in media relations and successful campaign management.
- Excellent written and verbal communication skills, with a talent for storytelling.
- Strong understanding of digital PR and social media strategies.
- Experience in crisis communication and reputation management.
- Ability to work under pressure and meet tight deadlines.
- Strong organizational and project management skills.
- Proficiency in media monitoring tools is a plus.
- A proactive and creative approach to problem-solving.
This is a fantastic opportunity to make a significant impact on our client's brand visibility and reputation in the vibrant market of Makassar. Join a team dedicated to impactful communication and professional growth.
This advertiser has chosen not to accept applicants from your region.
7
Guest Relations Manager
28111 Pekanbaru, Riau
IDR12000000 Annually
WhatJobs
Posted today
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Job Description
Our client, a prestigious hospitality establishment in Pekanbaru, Riau, ID , is looking for a dynamic and customer-focused Guest Relations Manager to elevate the guest experience. This role is central to ensuring all guests receive exceptional service from arrival to departure. You will be the primary point of contact for VIP guests, handling their special requests, resolving issues promptly, and creating memorable stays. Responsibilities include overseeing the front desk operations, managing guest feedback and reviews, implementing service standards, and training front-line staff to deliver outstanding hospitality. The ideal candidate possesses a keen eye for detail, impeccable communication skills, and a genuine passion for service. You will work closely with various hotel departments, including housekeeping, food and beverage, and maintenance, to ensure seamless coordination and guest satisfaction. This position requires a proactive approach to anticipate guest needs and a calm demeanor when handling challenging situations. A strong understanding of luxury hospitality trends and a commitment to excellence are essential. We are seeking an individual who can represent the brand with professionalism and warmth, driving loyalty and positive word-of-mouth.
Responsibilities:
Qualifications:
Responsibilities:
- Welcome and escort VIP guests, ensuring a personalized and warm reception.
- Anticipate guest needs and proactively offer assistance to enhance their stay.
- Handle guest inquiries, requests, and complaints efficiently and courteously.
- Manage and resolve guest issues to ensure satisfaction and retention.
- Develop and implement guest relations programs and initiatives.
- Train and mentor front desk and concierge staff on service standards and protocols.
- Monitor online reviews and guest feedback, implementing improvements as necessary.
- Liaise with other departments to ensure seamless service delivery for all guests.
- Maintain an up-to-date knowledge of hotel services, local attractions, and events.
- Contribute to the overall success of the hotel by creating positive guest experiences.
Qualifications:
- Proven experience in a guest-facing role within the hospitality industry.
- Excellent interpersonal and communication skills, both written and verbal.
- Strong problem-solving abilities and a customer-centric mindset.
- Proficiency in hotel management software.
- Adept at managing guest feedback and online reputation.
- Ability to remain calm and professional under pressure.
- Diploma or Bachelor's degree in Hospitality Management or a related field is preferred.
- Fluency in English and Bahasa Indonesia.
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8
Public Relations Manager
25124 Padang, West Sumatra
IDR19000000 Annually
WhatJobs
Posted today
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Job Description
Our client, a dynamic media and communications company, is looking for a strategic and creative Public Relations Manager to lead their communication efforts in Padang, West Sumatra, ID . This hybrid role offers a blend of in-office collaboration and remote work flexibility. You will be responsible for developing and executing public relations strategies, managing media relations, crafting compelling messages, and enhancing the company's brand reputation.
Responsibilities:
Responsibilities:
- Develop and implement comprehensive PR strategies to increase brand awareness and positive media coverage.
- Build and maintain strong relationships with journalists, media outlets, influencers, and key stakeholders.
- Write and distribute press releases, media advisories, and other PR materials.
- Manage media inquiries and serve as a spokesperson when required.
- Oversee social media content and engagement to ensure brand consistency and positive online sentiment.
- Plan and execute press conferences, media events, and product launches.
- Monitor media coverage and industry trends, providing regular reports and insights.
- Develop crisis communication plans and manage any potential reputational risks.
- Collaborate with marketing, sales, and other departments to align communication efforts.
- Manage the PR budget and measure the effectiveness of PR campaigns.
Qualifications:- Bachelor's degree in Public Relations, Communications, Journalism, Marketing, or a related field.
- Minimum of 5 years of experience in public relations, media relations, or corporate communications.
- Proven track record of developing and executing successful PR campaigns.
- Excellent written and verbal communication skills, with a talent for crafting compelling narratives.
- Strong media contacts and understanding of the media landscape in Indonesia.
- Experience with social media management and digital communication tools.
- Exceptional organizational skills and the ability to manage multiple projects simultaneously.
- Strong interpersonal skills and the ability to build rapport with diverse stakeholders.
- Crisis communication management experience is a plus.
- Adaptability to work effectively in a hybrid environment.
This advertiser has chosen not to accept applicants from your region.
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