3,636 Employer Relations jobs in Indonesia

Requirements:

• Bachelor's degree in Communications, Public Relations, Marketing, or a related field.
• Minimum 2–3 years of experience in Public Relations or Corporate Communication, preferably in the F&B, Hospitality, or Retail industry.
• Experience in Radio or Broadcasting is an advantage.
• Proficient in writing press releases, company profiles, and communication content in both Indonesian and English.
• Strong ability to build and maintain relationships with media, communities, and external stakeholders.
• Skilled in public speaking, event management, and crisis communication.
• Capable of managing corporate brand image across digital and traditional channels.
• Creative, proactive, communicative, and well-connected.
• Must be based in Bandung.

Key Responsibilities:

• Develop and implement PR and corporate communication strategies.
• Write and distribute press releases, articles, company profiles, and other communication materials in Indonesian and English.
• Manage media relations and maintain strong relationships with journalists, communities, and external stakeholders.
• Support brand image management through digital and conventional communication channels.
• Organize press events, media gatherings, and corporate activities.
• Serve as spokesperson when required and handle crisis communication effectively.
• Collaborate with internal teams to ensure consistent and effective communication.
• Monitor and analyze media coverage, providing regular reports and insights.

Deskripsi Pekerjaan :

• Menjalin komunikasi langsung dengan pelanggan untuk membangun hubungan positif dan profesional.
• Menyampaikan informasi produk secara jelas, menarik, dan meyakinkan kepada pelanggan.
• Membangun dan menjaga hubungan baik dengan pelanggan, komunitas otomotif, dan pelanggan loyal (customer retention)
• Menawarkan produk kepada pelanggan potensial baik secara langsung (face-to-face), melalui media sosial, maupun kanal komunikasi digital lainnya
• Membantu pelanggan memahami spesifikasi, keunggulan, fitur, dan manfaat produk yang ditawarkan
• Menanggapi pertanyaan, keluhan, atau masukan dari pelanggan dengan pendekatan yang solutif dan membangun
• Memantau dan menganalisis tren industri, isu, dan sentimen media untuk memberikan wawasan dan rekomendasi strategis.
• Berkoordinasi dengan tim pemasaran, produk, dan operasional untuk memastikan pesan yang konsisten dan terintegrasi.

Kualifikasi :

• Pendidikan Minimal D3/S1 di bidang Ilmu Komunikasi, Public Relations, Jurnalistik, atau bidang terkait.

• Pengalaman minimal 2–3 tahun di bidang PR, diutamakan di industri otomotif atau industri terkait (manufacturing, teknologi, lifestyle otomotif).

• Memiliki kemampuan komunikasi verbal dan tulisan yang baik dalam Bahasa Indonesia dan Bahasa Inggris.

• Percaya diri dalam menyampaikan informasi dan melakukan presentasi produk ke pelanggan.

• Berorientasi pada pelayanan dan kepuasan pelanggan.

• Berpenampilan rapi, ramah, humble, persuasif, dan mampu menjaga hubungan baik dengan pelanggan dalam jangka panjang.

Job Descriptions:

• Act as the primary liaison for Mandarin-speaking clients, ensuring exceptional service and support across all communication channels (email, phone, chat, meetings, etc.).
• Build, maintain, and strengthen long-term client relationships to ensure satisfaction, trust, and retention.
• Understand client needs and work closely with internal teams (operations, sales, and technical) to provide appropriate solutions.
• Provide timely, accurate, and clear information regarding company products, services, or account matters.
• Handle and resolve client complaints or issues professionally, ensuring quick and satisfactory resolution.
• Maintain accurate records of client interactions and transactions.
• Assist in translating and interpreting Mandarin during meetings, calls, and document preparation when required.

Requirements

• Proficiency in Mandarin (spoken & written) — HSK 4 or above preferred.
• Bachelor's degree in Business, Communication, or related field (or equivalent experience).
• Previous experience in client relations, account management, or customer service is a plus.
• Strong communication and interpersonal skills, with the ability to build rapport and trust.
• Problem-solving mindset with attention to detail.
• Able to work independently and collaboratively in a fast-paced environment.

Tujuan Jabatan

Menjalin Hubungan baik antara Perusahaan dengan Pihak Pelanggan dan menaggapi kebutuhan serta keluhan yang dimiliki oleh pihak pelanggan

Tugas dan Jabatan

• Prospecting

• Membuat daftar pelanggan

• Menghubungi pelanggan secara rutin dan berkoordinasi dengan Sales untuk kunjungan
• Menjelaskan kelebihan / keunggulan produk pada pelanggan
• Melakukan pendekatan terhadap customer
• Membuat rekapan / laporan penjualan sales
• Menangani order dan permintaan lainnya dari pelanggan
• Mendata / mencatat order dan perubahan order
• Memelihara dan memperbaharui database pelanggan berkoordinasi dengan Sales Area
• Mempersiapkan dokumen untuk penagihan.
• Mengumpulkan dan melakukan pengelolaan informasi yang berkaitan dengan layanan dan penjualan dari pelanggan menggunakan sistem yang sudah terhubung dengan pelayanan pelanggan.
• Menangani berbagai saran dan keluhan pelanggan serta menyediakan dukungan penuh untuk pelanggan.
• Mengkoordinasikan kebutuhan / pesanan yang diberikan oleh pelanggan kepada pihak Admin.

• Berkoordinasi dengan pihak atasan untuk rencana kerja serta layanan purna jual.

• Closing Order

• Berpartisipasi dalam pameran, event, seminar dalam rangka promosi dengan berkoordinasi bersama Marketing

• Membuat, mendata dan analisa laporan penjualan berkoordinasi dengan Sales Area
• Memeriksa form 'prospect action card' (PAC) dan menindaklanjuti dengan menghubungi customer untuk order selanjutnya
• Melakukan penjualan langsung
• Konfirmasi order ke customer
• Menindaklanjuti permasalahan tagihan
• Memelihara pelanggan yang sudah didapat
• Membuat form (MC) Sales Commitment Report

Wewenang

• Konfirmasi ke pelanggan mengenai data, order, harga dan ketersediaan barang.
• Closing order sesuai SRP (Sales Retail Price) yang telah ditentukan perusahaan
• Memberikan merchandise ke pelanggan sesuai dengan kriteria yang telah ditentukan perusahaan

Hubungan Kerja

Internal :

• Direktur
• Sales
• Marketing
• Finance
• Admin

Eksternal

• Customer
• Vendor

Kualifikasi

• Umur maksimal 30 tahun
• Pendidikan terakhir : SMK dan Sederajat
• Pengalaman : minimal 1 tahun

Keterampilan Teknis

• Persuasif
• Berkomunikasi dengan baik
• Bahasa Inggris
• Komputer MS Office

Kompetensi Soft Skill

• Analytical Thinking
• Customer service orientation
• Mampu bekerja dalam tim
• Teliti dan bertanggung jawab
• Percaya diri

VPlus Education is a regulated company operating as an educational trading services. Their services include foreign currency exchange, future indices, commodities, CFDs, market information access, and guidance for successful trading and investing. is regulated by the Indonesian government to ensure the safety and security of client funds and transactions.

Role Description

This is a full-time on-site role located in Jakarta for a Customer Relations at VPlus Education. The Customer Relations will be responsible for conducting market research, implementing marketing strategies, providing customer service, and supporting sales activities.

Qualifications

• Communication and Customer Service skills
• Market Research and Marketing Strategy skills
• Sales skills
• Interpersonal and presentation skills
• Ability to work independently and collaboratively in a team environment
• Knowledge of financial markets is a plus
• Bachelor's degree in Marketing, Business, Finance, or related field

Location:
 Remote (Employment in Indonesia, supporting Singapore office)

Job Type:
 Full-time

About Nino Nana

Nino Nana is a fast-growing baby care brand dedicated to creating safe, sustainable, and high-quality products for families. Designed in Singapore and expanding internationally, our mission is to support parents with innovative products that combine technology, comfort, style, and respect for the environment.

We are looking for a 
PR Manager
 who is a natural storyteller with a background in journalism, editorial writing, ghostwriting or PR content creation. This role will focus on shaping the voice of our founder and brand, securing strong media coverage, and strengthening our presence across Singapore and international markets.

Responsibilities

Founder's Voice & Content Creation

• Act as 
  ghostwriter
   for the Founder's LinkedIn profile: research industry insights, craft compelling daily posts, and maintain a high level of storytelling quality.
• Build an 
  editorial calendar
   and storytelling arcs (e.g., sustainability, founder journey, parenting insights).
• Engage with the Founder's audience: respond to comments, DMs, and mentions in alignment with brand voice.

PR & Media Strategy

• Develop and execute 
  PR strategies
   for Nino Nana in Singapore and worldwide.
• Build and maintain a pool of 
  media contacts
   (journalists, editors, bloggers, parenting communities).
• Pitch and secure 
  media coverage
   for both Nino Nana and the Founder.
• Draft and distribute 
  press releases, media kits, and PR content
  .
• Identify thought leadership opportunities (guest articles, podcasts, interviews, speaking engagements).
• Monitor competitor activity and benchmark against PR and founder voice strategies.

Tools, Automation & Analytics

• Automate industry news monitoring
  : set up processes to track relevant news, trends, and topics for the Founder to comment on.
• Regularly 
  analyze and report on LinkedIn KPIs
  : engagement rate, follower growth, reach, profile views, and inbound requests.
• Monitor PR outcomes: track earned media coverage, journalist response rates, and brand share of voice.
• Use AI and creative tools (ChatGPT, Gemini, Claude, Midjourney, Kling, Canva, CapCut) to streamline research, idea generation, and content creation.

Events & Community Engagement

• Prepare for international fairs and events
  : coordinate PR communication, media engagement, and visibility before, during, and after events.
• Arrange media interviews and maximize coverage around industry events.
• Coordinate storytelling opportunities with Nino Nana's social media team (Instagram, TikTok).

Qualities & Requirements

• Fluent English (written and spoken).
• Previous experience as a 
  journalist
   (magazine, TV, or online news portal),
  editorial writer, ghostwriter or PR content creator.
• Exceptional 
  storytelling and copywriting
   skills.
• High level of 
  confidentiality and discretion
   (sensitive to ghostwriting and founder communications).
• Independent, proactive, and resourceful, with strong project management skills.
• Proficient in 
  Canva
   (visual design).
• Basic 
  CapCut
   skills (video editing).
• Comfortable with 
  AI tools
  : ChatGPT, Gemini, Claude, Midjourney, Kling.
• Analytical mindset: ability to 
  track KPIs
   (LinkedIn performance, media coverage, PR impact).
• Ability to monitor competitors and provide strategic recommendations.
• Strong organizational skills, multitasking ability, and adaptability to fast-moving opportunities.
• Bachelor's degree in Communications, Journalism, Marketing, or related field is preferred.

Application & Test Task

Send your CV and motivation letter to 

 with the subject line 
PR Manager Application – (Your Name)
.

Please also complete this short test task:

1. Draft 
   one LinkedIn post
    for the Founder. 
   (Note: Don't use or adapt previous Nino Nana posts — we are looking for a higher-level storytelling standard.)
2. Suggest 
   5 journalists in Singapore
    who would be strong targets to pitch the Nino Nana story, and propose the 
   story angle
    for each.
3. Review Nino Nana's social media profiles Instagram:  and TikTok: Share 
   3 recommendations
    on how our PR strategy could better connect with our social media presence.

Descriptions:

We are seeking a motivated and detail-oriented
Customer Relations Position
to join our team on a full-time, on-site basis in South Jakarta. This role offers hands-on experience in customer engagement, marketing, and business development, making it a valuable opportunity for individuals looking to gain practical skills in a dynamic work environment.

Qualifications:

• Strong verbal and written communication skills with the ability to engage effectively with customers and team members.
• Experienced or academic exposure to market research and customer relations.
• Background in sales and marketing is highly desirable.
• Demonstrated ability to plan, develop, and implement marketing strategies.
• Strong teamwork skills with the ability to collaborate
• Highly motivated, detail-oriented, and adaptable in a fast-paced environment.
• A Bachelor's degree (completed or in progress) in Marketing, Business Administration, Communications, or a related field is preferred.