1,107 Flexible Hours jobs in Indonesia

About Tandem:

Tandem is the leading global language learning community with millions of members in over 180 countries. Our international core team, based in Berlin, is driven by a passion for languages, technology, and culture. Our mission is to create a product that not only teaches new skills but also fosters meaningful cross-cultural conversations.

Location
: remote, comfortable to work between 09:00 and 13:00 (UTC +8). The working hours could be adjusted.

Role Overview:

As a Community Moderator, you will be responsible for cultivating a safe and vibrant space for meaningful language exchange. Your primary focus will be to ensure that interactions remain respectful, engaging, and in line with our Community Guidelines. A strong command of English and exceptional intercultural communication skills are essential for this role. Prior experience in customer support or content moderation is highly valued, and proficiency in multiple languages is a definite advantage, helping us cater to our diverse global community more effectively.

Key Responsibilities:

• Review member reports in line with Tandem's Community Guidelines;
• Review new member applications;
• Respond promptly to members' questions and inquiries;
• Collaborate with the broader community team to swiftly resolve reported issues.

This role is pivotal to the smooth operation and growth of Tandem. You will report to the Community Manager and work closely with other community moderators.

Ideal Candidate Profile:

• Proficient in English. Strong command of other languages is a plus (with preference to Indonesian);
• Excellent verbal and written communication skills;
• Proactive problem solver with a keen interest in mobile apps and new software tools;
• Familiarity with content moderation and an understanding of the challenges associated with sensitive topics. Prior experience in customer support or content moderation is a plus;
• Owns a laptop or desktop computer with stable internet connection;
• Must be able to send an invoice each month.

Additional Details:

• Fully remote
• 95 hours per month
• Hourly rate
  :
  From 6 EUR per hour
• You may be expected to work on weekends

Benefits:

• Join a friendly, experienced international team
• Flexible scheduling
• Opportunities for growth
• Expand your linguistic horizons with Tandem Pro—learn to say "Hi" in 20 additional languages

If you're passionate about community engagement and excited to contribute to a dynamic, global platform, we'd love to hear from you

PERSOLKELLY Indonesia is currently assisting our client in the manufacturing industry in hiring for an Inside Sales Representative position (fully remote, Houston time (CST)).

Job Qualifications:

• Bachelor's degree -  preferably in Biology or have work experience in a life science laboratory
• Must possess strong team-oriented skills.
• Ability to work in both collaborative and independent work environments.
• Experienced in MS Office (Outlook, Excel in particular). NetSuite ERP experiences a plus.
• Excellent organizational and multitasking skills.
• A team player with a high level of dedication.
• High Integrity, Proactive, and Willingness to learn is a MUST

Job Descriptions:

• Source products not currently offered
• Process orders via email or phone.
• Check data accuracy in orders.
• Contact clients to obtain missing information or answer queries.
• Liaise with the Logistics department to ensure timely deliveries.
• Maintain and update sales and customer records.
• Stay up-to-date with new products.
• Send quotations to customers
• Verify lead times with vendors
• Answer product and technical questions
• Other duties as assigned.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Indonesia and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government's COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries

Kualifikasi:

• Lulusan SMA diutamakan
• Berpenampilan rapi
• Memiliki kemampuan analisis dan komunikasi yang baik.
• Memiliki attitude yang baik
• Dapat mengoperasikan komputer

Deskripsi Pekerjaan :

• Menangani komplain dan klaim dari nasabah.
• Memberikan pelayanan terhadap nasabah secara professional baik melalui telpon atau bertatap muka langsung.
• Penghubung antara nasabah dengan perusahaan.
• Membuat laporan mingguan dan bulanan.
• Menangani hal-hal administratif di departemen Customer Service.

About the Assignment:

- Guide our consumers and partners in using our products

- Manage service inquiries and disputes arising from our consumers and partners

- Provide excellent customer service to our consumer and partners base

- Maintain good relationships and community-building efforts with our consumers and partners

- Support projects from all verticals including registration, acquisition, and sales transaction.

The Core Objectives:

- Educate consumers and partners on products, and promotional campaigns, as well as troubleshoot when they have difficulties.

- To resolve consumers' and partners' problems quickly and effectively with empathy and care.

- Perform administrative tasks involving a partner's account (credit top-up, changes in partner's information, etc.)

Essential Experience / Criteria (Mandatory):

- Min D3/S1 any major With a GPA of 2,75

- Clear Articulation and good communication in Bahasa

- Have experience in the customer service area

- Have experience in the sales area

- Typing skill with WPM 50 & Accuracy 90%

- Sense Of Empathy

- Has vaccinated 3 dose

-Energetic and agile

-Min. Fresh graduate and max 2 years in the same position (entry-level)

-Attention to detail

-Adaptive to dynamic changes

Desirable Experience / Criteria (Preferred):

Able to speak English with minimum passive communication

Jenis Pekerjaan: Penuh Waktu

Job Descriptions:

• Carry out services to customers such as deliver product and service information bank, follow up and handle customer complaints
• Identify and mitigate potential risks, especially Operational Risk on each transactions made in Customer Service
• Performing Customer Due Diligence to obtain accurate relevant information prospective customer data in accordance with the customer data submitted
• Performing Enhanced Due Diligence to high-risk customers by adding aspects requirements or data that must be met by prospective customer

Requirement:

• Minimum of Diploma/Associate (D3) degree from any major
• At least 1 (one) year of experience in Customer Service/Teller position
• Excellent with Excel and able to operate Microsoft Office & PowerPoint
• Customer oriented
• Placement in Gama Tower, Rasuna Said (Jakarta Selatan)

Kualifikasi:

• Pendidikan minimal D3 dari semua jurusan (diutamakan jurusan Administrasi).
• Memiliki pengalaman kerja sebagai Customer Service, Customer Support, Administrasi, atau Service Support minimal 1 tahun.
• Terampil menggunakan Ms. Word, Excel, dan PowerPoint.
• Memiliki kemampuan komunikasi yang baik, jelas, dan empati terhadap pelanggan.
• Mampu menganalisis masalah pelanggan dengan teliti dan memberikan solusi yang tepat.
• Bersedia bekerja dengan sistem shift.

Detail Pekerjaan:

• Menangani pertanyaan dan keluhan pelanggan melalui WhatsApp dan live chat dengan komunikasi yang cepat, jelas, dan empatik.
• Menganalisis kendala pelanggan, memberikan solusi, serta menjelaskan fitur produk sesuai kebutuhan.
• Meneruskan permintaan teknis ke tim service, lengkap dengan detail kendala dan ekspektasi pelanggan.
• Berkoordinasi dengan tim internal (produk, engineer, service) untuk penanganan isu perangkat dan pengembangan fitur.
• Memantau status perangkat GPS pelanggan dan melakukan follow-up jika terjadi gangguan.
• Mendokumentasikan laporan pelanggan serta memperbarui status tiket secara rutin di sistem internal.

Placement:
Surabaya

Tugas dan tanggung jawab:

• Menerima keterangan dari pelanggan mengenai barang yang akan diperbaiki serta mencatat jenis barang, tipe, tahun, masa garansi, dan sebagainya
• Menginformasikan kepada pelanggan terkait dengan perkiraan anggaran perbaikan dan memberikan penjelasan mengenai parts yang perlu diganti
• Memberikan konfirmasi kepada pelanggan perihal status perbaikan
• Mengerjakan tugas administratif lain yang berhubungan dengan customer service
• Membina hubungan baik dengan pelanggan

Kualifikasi:

• Usia maksimal 30 tahun
• Pendidikan minimal D3, semua jurusan
• Memiliki pengalaman minimal 1 tahun
• Memiliki kemampuan komunikasi yang baik

Job Descriptions:

• Responding promptly to customer inquiries
• Communicating with customer
• Acknowledging and resolving customer complaints
• Ensure customer satisfaction levels are always on target

Job Requirements:

• Minimum 1 Year experience as Customer Service
• Fresh Graduate are welcome
• Excellent communication and problem solving skills
• Able to manage time effectively
• Willing to work shifting hour
• Placement in Jakarta Selatan

KUALIFIKASI :

• Berpenampilan rapi
• Kemampuan berkomunikasi dengan baik, jelas dan ramah
• Mampu bekerja secara tim ataupun individu
• Menguasai Ms Office
• Memiliki tanggung jawab tinggi
• Responsif, mudah beradaptasi dan bersosialisasi

DESKRIPSI PEKERJAAN :

• Menjawab pertanyaan dan menyelesaikan masalah user
• Memberikan informasi tentang produk dan layanan
• Membangun hubungan baik dengan user
• Mengerjakan laporan harian, mingguan maupun bulanan