1,207 Food Service Manager jobs in Indonesia

• Oversee all aspects of remote catering operations, ensuring efficiency and high standards.
• Manage and lead a distributed team of catering staff, fostering a collaborative and high-performance culture.
• Develop and implement operational strategies to meet client needs and business objectives.
• Ensure strict adherence to food safety and sanitation regulations (HACCP, GMP).
• Manage inventory, procurement, and supplier relationships.
• Develop and optimize menus in collaboration with culinary teams.
• Monitor financial performance, manage budgets, and control costs.
• Implement quality control measures and continuously seek opportunities for service improvement.
• Handle client inquiries and resolve issues promptly and professionally.
• Train and develop staff to ensure service excellence.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 7 years of progressive experience in catering or food service management, with at least 3 years in a senior leadership role.
• Demonstrated experience in managing remote teams and operations.
• In-depth knowledge of food safety standards and regulations (HACCP certification preferred).
• Strong understanding of menu planning, inventory management, and cost control.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in using food service management software and remote collaboration tools.
• Proven ability to manage budgets and achieve financial targets.
• Strong problem-solving and decision-making abilities.
• Passion for delivering exceptional customer service and culinary experiences.

• Oversee the daily operations of multiple food service locations, ensuring smooth and efficient service delivery.
• Manage and lead teams of chefs, kitchen staff, and front-of-house personnel, fostering a positive and productive work environment.
• Develop and implement operational policies and procedures to maintain high standards of food quality, safety, and hygiene.
• Control food and labor costs, manage inventory, and optimize purchasing processes.
• Ensure compliance with all health regulations, food safety standards (e.g., HACCP), and licensing requirements.
• Drive customer satisfaction by monitoring service quality and addressing customer feedback promptly.
• Develop and implement sales and marketing initiatives to increase revenue and customer traffic.
• Train and develop staff, providing coaching and performance feedback to ensure continuous improvement.
• Manage vendor relationships and negotiate contracts for supplies and services.
• Analyze financial reports and operational data to identify trends and opportunities for improvement.
• Ensure all facilities and equipment are maintained in excellent working condition.
• Collaborate with culinary teams on menu development and presentation.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 7 years of progressive experience in food service management, with a proven track record in multi-unit operations.
• In-depth knowledge of culinary operations, food safety standards, and cost control measures.
• Strong leadership, communication, and interpersonal skills.
• Experience in menu planning, inventory management, and P&L analysis.
• Proficiency in relevant POS systems and operational software.
• Ability to work under pressure and make sound decisions in a fast-paced environment.
• Excellent problem-solving and conflict-resolution skills.
• Passion for food, hospitality, and delivering exceptional customer experiences.

• Develop and execute comprehensive operational plans and strategies for food service outlets, focusing on efficiency, profitability, and quality.
• Establish and maintain high standards for food safety, sanitation, and customer service across all locations.
• Oversee procurement processes, manage supplier relationships, and negotiate favorable contracts to optimize costs.
• Analyze operational data, identify areas for improvement, and implement best practices to enhance performance.
• Develop and manage budgets, financial forecasts, and P&L statements for food service operations.
• Lead, mentor, and develop remote teams, fostering a culture of excellence and continuous improvement.
• Implement innovative solutions to address operational challenges and enhance guest satisfaction.
• Ensure compliance with all relevant health, safety, and regulatory requirements.
• Collaborate with culinary teams, marketing, and other departments to align strategies and drive business growth.
• Conduct regular performance reviews and provide constructive feedback to operational managers.
• Develop and implement training programs for staff to enhance skills and knowledge.
• Stay abreast of industry trends, competitor activities, and emerging technologies in the food service sector.

• Bachelor's degree in Hospitality Management, Business Administration, Culinary Arts, or a related field. Master's degree is a plus.
• Minimum of 7 years of progressive experience in managing multi-unit food service operations, preferably in high-volume environments.
• Proven track record of success in driving operational efficiency, cost control, and revenue growth.
• Strong financial acumen, including budgeting, P&L management, and cost analysis.
• Excellent leadership, team-building, and people management skills, with experience leading remote teams.
• Exceptional communication, interpersonal, and presentation skills.
• In-depth knowledge of food safety regulations (e.g., HACCP) and best practices.
• Proficiency in food service management software and virtual collaboration tools.
• Strong analytical and problem-solving abilities.
• Ability to travel occasionally for key meetings or site visits, though the role is primarily remote.
• Demonstrated ability to thrive in a fast-paced, dynamic environment.

• Assist front desk staff with check-in/check-out procedures and guest inquiries.
• Support food and beverage service in restaurants and banquets.
• Learn and assist with event planning and coordination tasks.
• Engage with guests to ensure a positive and memorable experience.
• Help maintain cleanliness and organization standards in guest areas.
• Observe and learn operational procedures across different departments.
• Assist with administrative tasks and data entry as needed.
• Participate in training sessions and team meetings.
• Contribute to team efforts and assist colleagues as required.
• Learn about revenue management and operational efficiency.

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Customer-focused mindset with a passion for service.
• Ability to work in a team environment and collaborate effectively.
• Enthusiasm for learning and willingness to take on new responsibilities.
• Basic computer proficiency.
• Flexibility to work a schedule that may include evenings, weekends, and holidays.
• Previous customer service experience is a plus.

• Rotate through different hotel departments, including Front Desk, Food & Beverage, Housekeeping, Banquets, and Concierge services.
• Assist in daily operational tasks within each department, ensuring high standards of service delivery.
• Shadow and support department managers in their day-to-day activities.
• Participate in training sessions and workshops focused on hospitality management principles and practices.
• Learn and apply guest service standards to ensure memorable guest experiences.
• Assist in coordinating and executing events and functions.
• Gain an understanding of operational efficiency, cost control, and quality assurance.
• Contribute to team projects and initiatives aimed at improving guest satisfaction and operational performance.
• Observe and learn about staff management, scheduling, and training.
• Develop a strong understanding of the hospitality industry landscape in **Denpasar, Bali, ID**.
• Adhere to all company policies, procedures, and safety regulations.

• Recently graduated or enrolled in a Bachelor's degree program in Hospitality Management, Tourism, Business, or a related field.
• Strong interest in pursuing a career in hotel management.
• Excellent communication and interpersonal skills.
• Enthusiasm, a positive attitude, and a willingness to learn.
• Ability to work effectively as part of a team.
• Basic understanding of customer service principles.
• Good organizational skills and attention to detail.
• Proficiency in English; knowledge of other languages is a plus.
• Must be legally eligible to work in **Denpasar, Bali, ID** for the duration of the apprenticeship.
• Eagerness to embrace new challenges and adapt to a fast-paced environment.

• High school diploma or equivalent required.
• Genuine interest in the hospitality and tourism industry.
• Excellent communication and interpersonal skills.
• Strong customer service orientation.
• Ability to work effectively in a team environment.
• Willingness to learn and take on new responsibilities.
• Basic understanding of hygiene and safety standards is a plus.
• Must be physically fit and able to work shifts, including weekends and holidays.
• Fluency in Bahasa Indonesia; English proficiency is highly desirable.

Responsibilities :

• Coordinate and supervise domestic and export marketing activities to support sales and to the activity associated with the principal related to business development / product
• Initiate and develop projects with customers through marketing activities to develop food ingredient / beverages products through the preparation of promo calendars, workshops, promotional materials, road shows, expos, articles and presentations.

Requirements :

• Bachelor Degree from Food Technology / Chemical Engineering
• Min. 3 years working experience in a similar role in Food & Beverages Industry
• Good presentation skill and creative
• Excellent communication in English both written and verbal
• Placement in Head Office, Cideng area, Central Jakarta

About Flora Food Group

We offer consumers a compelling choice in four growing categories: butters and spreads, creams, liquids and cheeses. We hold leadership positions in many of the 100 countries we operate in, with iconic brands including Flora, Becel+ProActiv, Blue Band, Country Crock, I Can't Believe It's Not Butter, Rama, and Violife, together with our local brands and Professional business.

Global branded food champion Flora Food Group, offers the next generation of delicious, natural, nutritious food. Our products are more affordable and more sustainable than their dairy equivalents.

Trade Marketing Manager - Food Services

Office Location: BSD, Tangerang

Working Arrangement: Following Company Standard

About the Position

The Trade Marketing Manager - Food Services is responsible for developing, executing, and evaluating trade marketing strategies and activations specifically for B2B channels, including Horeca (Hotel, Restaurant, Café) and food service operators. This role involves close collaboration with the Head of Trade Marketing to enhance category value, drive customer satisfaction, and achieve profitable growth for the company and its partners.

Your Main Responsibilities

• Strategic Planning: Develop and implement trade marketing strategies tailored to Horeca and food service channels, ensuring alignment with overall business objectives.
• Execution & Coordination: Manage the execution of trade marketing activities, including innovation launches, portfolio management, activations, promotions, in-store communication, and budgeting.
• Collaboration: Work closely with Key Account Managers (KAMs) to ensure seamless execution of promotional plans and evaluate their effectiveness.
• Performance Reporting: Prepare regular reports on category, channel, and customer performance using sell-in and sell-out data.
• Promotional Management: Monitor flyer numbers, shares, and promotional pricing, ensuring adherence to guidelines.
• POS Material Design: Create and oversee the design of point-of-sale materials, adapting key visuals from marketing or developing original designs.
• Tailored Product Launches: Coordinate customized product launch projects, including promotional materials, master data management, and stickering, in collaboration with KAMs and supply chain teams.
• Market Insights: Analyze market trends and customer feedback to identify opportunities for growth and improvement.

Key Requirements

• Experience: Minimum 5 years of experience in Trade marketing or Category Development or Channel Marketing, preferably within the FMCG sector with exposure in ATC or Horeca Channel.
• Analytical Skills: Ability to derive actionable insights from data and market information.
• Project Management: Proven ability to manage multiple tasks and projects simultaneously while maintaining high-quality outcomes.
• Collaboration: Strong interpersonal skills to build and maintain collaborative relationships across teams.
• Leadership: Capability to lead projects independently and influence stakeholders effectively.
• Technical Proficiency: Advanced skills in Excel and PowerPoint; familiarity with Nielsen Answers is a plus.
• Industry Knowledge: Understanding of Horeca and food service channels within the Indonesian FMCG market.

We understand your resume might not be up to date and recommend that you apply with what you have or your LinkedIn Profile. Flora Food Group is dedicated to building an inclusive and diverse workplace, we understand that you might not meet all the requirements stated in the description, but we encourage you to apply anyway. You might be the right candidate for this role or other roles.

Flora Food Group is an employer committed to diversity and inclusion in the workplace and equal opportunities for all. We recruit based only on values, qualifications, performance, skills, behaviours, experience, and knowledge. We ensure job advertisements are free from unintentional bias.

No personal characteristics should be a barrier to joining Flora Food Group. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or other personal characteristics.

• Oversee all aspects of daily logistics and delivery operations, ensuring efficiency and adherence to schedules.
• Manage and optimize delivery routes to minimize transit times and fuel consumption.
• Supervise and train delivery drivers and logistics staff, ensuring compliance with company policies and safety regulations.
• Implement and enforce strict food safety and handling protocols across all stages of delivery.
• Manage fleet maintenance and ensure vehicles are in optimal condition.
• Develop and maintain strong relationships with suppliers and clients.
• Monitor inventory levels of delivered goods and coordinate with procurement teams.
• Analyze operational data to identify areas for improvement and implement cost-saving measures.
• Handle customer inquiries and resolve any delivery-related issues promptly.
• Contribute to strategic planning for operational growth and efficiency.

• Proven experience in logistics management, preferably within the food service or catering industry.
• Strong understanding of supply chain management and route optimization software.
• Excellent knowledge of food safety regulations and best practices.
• Demonstrated leadership and team management skills.
• Strong problem-solving and decision-making abilities.
• Excellent communication and interpersonal skills.
• Proficiency in using fleet management and inventory tracking systems.
• Ability to manage a hybrid work model effectively.
• Bachelor's degree in Logistics, Supply Chain Management, or a related field is preferred.