What Jobs are available for Gojek in Indonesia?

About The Role
As a Product Designer (Web Applications) at Gojek, you'll play a crucial role in designing enterprise and consumer responsive web applications. Your work will help impact products across work streams with respect to increase in bookings and transactions and enable business users to save time and reduce costs in their daily operational tasks, shaping the future of On-Demand-Services. If you're excited about building scalable Web experiences, this role is for you

What You Will Do

• Design Web product experiences keeping in mind user needs and Design System compliance.
• Collaborate with multiple product teams to solve user problems by defining scope, problem statements, user journeys, iterating design solutions and facilitating development handover.
• Communicate with stakeholders and dependent teams to maintain transparency with respect to timelines, updates and feedback.
• Conduct design reviews internally with the WebX team and larger product teams before development handover.
• Follow and maintain the WebX process and share areas of improvements and suggestions.

What You Will Need

• At least one year of experience in designing digital product solutions.
• Proficiency in Figma.
• Basic understanding of Design Systems.
• Problem solving using multiple iterations for end-to-end use cases.
• Articulating design decisions with well-supported rationale.

About The Team
You'll be part of WebX, a team of passionate builders shaping the future of the web at GoTo. We thrive on collaboration, challenge ideas, and keep things fun while driving efficiency and accountability. Our mission is to bridge design and engineering with scalable, consistent solutions, from a robust Design Language System to a growing knowledge base that empowers teams across GoTo. Join us to create smarter, faster, and more impactful web experiences.

About GoTo Group
GoTo Group is the largest digital ecosystem in Indonesia with its mission to "Empower Progress' by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia's vast consumer household.

About Gojek
Gojek is Southeast Asia's leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

About GoTo Financial
GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.

About The Role
Account Executives drive sustainable revenue growth by developing merchant business. They build relationships, provide consultative solutions, onboard new merchants, and address their needs. They identify business opportunities, monitor market trends, support local sales, and ensure smooth administrative processes, while continuously developing their skills.

What Will You Do

• Actively relate to Leads provided through Motion Standard and Virtual Engagement.
• Routinely conduct business review session and proactively giving solution to merchants in order to grow their business through consultative selling motion.
• Determine the problems faced by merchants and help solve them, including those related to merchant spending, troubleshooting, document changes or adding new outlets, entities or brands.
• Actively observe competitor movements and market movements.
• Actively penetrate their areas by onboarding new merchants and always observing the area through canvassing days.
• Actively support the city's focus projects (Merchant Partnership, Assortment, etc).
• Ensure the submission and administration process (advertisements, promotions, changes to agreements, additional outlets) are on time, including complaints from merchants and also always submit to ASM and seek assistance from the right PIC.
• Routinely attend training, socialize new products and develop skills.

What Will You Need

• Bachelor's degree in Business Administration, Marketing, Sales, or a related field.
• 2 years relevant experience with preferable industries: top 5 FMCG/Telecommunication/Tech company and preferably has spent significant time (>1 year) in representative area and has strong network and knowledge about the region will be a plus.
• Good business sense and have good understanding of the markets, customers, and competitors.
• Has existing relationship or able to bridge, develop, and maintain good relationship with key partner.
• Excellent communication and negotiation skills.
• Fact-based/number-oriented individual and able to interpret data to make data-driven decisions.
• Comfortable working under pressure in a fast-paced and ambiguous environment.
• Self-motivated with a results-driven approach.
• Willing to be placed anywhere in Gojek area of operations.

About The Team
Account Executive (AE) will work as a team within a certain district and closely collaborate with the Merchant Engagement and Sales Support teams. Ideally, an AE regularly visits assigned merchants to see what really happened on the ground as well as provide necessary advice to them in increasing transactions over time.

About GoTo Group
GoTo Group is the largest digital ecosystem in Indonesia with its mission to "Empower Progress' by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia's vast consumer household.

About Gojek
Gojek is Southeast Asia's leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

About GoTo Financial
GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.

About The Role
A Mobility UX Writer will spend their time solving friction for users across Indonesia and Singapore. Their scope will cover Gojek's platform services like the subscriptions, Gojek PLUS, and Gojek promos.

What You Will Do

• Lead the content designing process in assigned streams involving stakeholders from Designers, Researchers, Illustrators, Product Managers, Business, Marketing, Legal, and others, following the pre-defined processes, but also able to identify areas for improvement during the processes. Supervision is available.
• Effectively deliver features and improvements per agreed mass timelines with high-quality output.
• Crack the formula on how Gojek can better communicate and present its products to different segments of users.
• Engage in stimulating discussions and feedback loops with constant changes.
• Closely and intensely collaborate and communicate with stakeholders in given contexts such as: gathering context, understanding the unknowns, aligning thoughts to reach an agreement, giving and receiving feedback, and presenting the content decision among others.

What You Will Need

• 2-3 years of experience as a UX Writer. Having a background as a copywriter is appreciated.
• Proficient in English and Indonesian grammar. Have a knack for languages and their role in society, daily conversation, device-mediated communication, and others.
• Excellent understanding of writing fundamentals, such as structured thinking, critical and creative thinking, context gathering, research, problem-solving, seeking feedback, and prioritization.
• Solid design thinking and fearlessness in getting your hands dirty to find out root causes, or to validate your design, through independent qualitative and quantitative research.
• Strong self-driven purpose of work and possesses a high initiative in doing what's right and not what's easy.
• Insatiable curiosity to understand your customers and how to make their lives better, paired with a rich understanding of Indonesians and how they go about their daily lives.
• Remarkable communication, collaboration with stakeholders, and advocating for your work.
• High adaptability. Confident and independent self-management, project management, and leadership.

About The Team
We're a dynamic team of passionate individuals who are eager to grow, learn, and push boundaries together. Here, you'll have the space to explore, make independent decisions, and bring fresh ideas to life. We embrace leading industry practices and are always open to experiments, data-informed leaps, and creative breakthroughs. As language enthusiasts, we're obsessed with crafting delightful, boundary-pushing communication that stays true to Gojek's unique brand voice — making sure every message not only informs but also inspires.

About GoTo Group
GoTo Group is the largest digital ecosystem in Indonesia with its mission to "Empower Progress' by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia's vast consumer household.

About Gojek
Gojek is Southeast Asia's leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

About GoTo Financial
GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.

What You Will Do?

• Create business impact by working on strategic initiatives in Gojek focussed on analysis and experimentation.
• Build & maintain dashboards for tracking business performance and product adoption.
• Deliver insight, analysis using statistical tools, data visualization, and business use case to product and business team.
• Partner closely with Product Managers and Business teams to help them make decisions.
• Handle Gojek Product and Business team in identifying product or business opportunities and support in product delivery such as experimentation.
• Automate data extraction by creating denormalized tables or data mart based on business or product requirement.

What You Will Need?

• At least 3 years of working experience with basic statistics or product analytics. Furthermore with a strong business sense and data-driven role background
• Expert in SQL , data visualization and dashboarding .
• Comfortable working both independently with minimal guidance and in a team setting
• Ability to use critical thinking daily to manage daily tasks while being goal-oriented
• Ability to transform an ambiguous business or product problem into a well-scoped and impactful analysis; able to design simple experiments
• Exposure to visualization and dashboarding tools like Tableau, Metabase, Google Data Studio, Clevertap, Python, etc is a plus.

About GoTo Group
GoTo Group is the largest digital ecosystem in Indonesia with its mission to "Empower Progress' by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia's vast consumer household.

About Gojek
Gojek is Southeast Asia's leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

About GoTo Financial
GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.

About The Role
Climb onboard to join one of the hottest and fastest growing industries in Indonesia as our Senior Associate - Subscriptions. In this role, you'll take the wheel in designing the growth strategy & roadmap for subscription product in Gojek. With a specific focus on improving customer retention with focus on subscriptions, you'll scout out new market opportunities, map out go-to-market strategies, and track key customer metrics. You will work closely with cross-functional teams to develop data-driven strategies, ensuring scalability and profitability. Your insights will directly shape decisions that enhance customer value, improve operational efficiency, and contribute to our growing business. This is your chance to make a tangible impact in a

fast-paced, dynamic environment

What You Will Do

• Lead customer growth initiatives, strategies, and implementation, with primary focus on subscription program - creating customer pathways to join subscription and retain on subscription
• Collaborate with Product, Research, Consumer Platform, Marketing, Data and cross Business teams in the development and implementation of initiatives and strategies
• Understanding impact of business initiatives to key customer metrics and conduct impact sizing for potential new initiatives and/or revenue streams
• Prepare reports of key customer metrics analysis as a basis of rationale and recommendations to upper management, including CxOs of Gojek and GoTo Group
• Introduce beneficial business changes through well-written strategy document; validate the hypotheses through A/B test or other robust experimentation method

What You Will Need

• BS/MS in Engineering, Computer Science, Math, Economics, Statistics, or equivalent experience
• Minimum 2 years of working experience
• Data analytics capability, have a good knowledge of SQL and experimentation process;
• Strong business acumen with successful experience influencing and leading cross-functional teams
• End to end the problem-solving mindset that can work in increments and exponents
• Radical Candor leadership while also a strong team player; possessing team synergy skills with a high level of enthusiasm in collaborating in a cross-functional team and can also balance attention to detail with swift execution
• Experience in Growth, Product Management, and Data team is a plus

About The Team
The Gojek PLUS team is a dynamic group of innovators passionate about shaping the future of subscriptions. We thrive on collaboration, curiosity, and a shared commitment to delivering exceptional value to our customers. In this team, you'll find a supportive environment where ideas are encouraged, experimentation is celebrated, and learning never stops. We work at the intersection of creativity and data, blending strategy with execution to achieve ambitious goals. If you enjoy solving complex challenges, working with diverse perspectives, and making a real impact, you'll feel right at home here.

About GoTo Group
GoTo Group is the largest digital ecosystem in Indonesia with its mission to "Empower Progress' by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia's vast consumer household.

About Gojek
Gojek is Southeast Asia's leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

About GoTo Financial
GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.

About The Role
As our People Business Partner for the GoTo - serving ODS team, you'll be a seasoned and strategic People and Culture (PAC) thought partner to a specific set of ODS functions. Like a superhero, you'll trade between business imperatives and the needs of our GoTroops, contributing hands-on efforts at the strategic level in partnership with relevant client groups, mostly at the executive rank and above. Starting as an individual contributor, your role may evolve into leading a team of one or more People Business Partners down the road. You'll get ample opportunity to work on a variety of global projects, acting as a thought-leader by sharing your knowledge, experience, and people-related best practices among the broader PAC team across the Gojek ecosystem.

What You Will Do

• Build and maintain effective partnerships with leaders, serving as a credible and valued thought partner, and contributing to strategic conversations with senior leadership, ensuring it is aligned with business priorities
• Serve as a trusted liaison for managers and employees in your client groups, providing expert guidance, support, and data accuracy.
• Provide PAC programmatic partnership on cyclical, COE-driven initiatives (e.g,. engagement survey analysis, communication, and planning execution; mid-year and year-end pay and promotion planning; talent management; performance reviews)
• Advise on organizational design to optimize for business outcomes in a dynamic, matrixed environment.
• Act as the subject matter expert within your scope, anticipating challenges, addressing unforeseen events, and implementing proactive solutions.
• Partner with leaders on strategic change initiatives, including team engagement, integration, and growth transformations.
• Oversee the delivery of business solutions, ensuring timeliness, strategic alignment, and excellence in quality
• Act as the Project Management lead in delivering HR related business projects

What You Will Need

• At least 5 years of demonstrated People Business Partner experience (or equivalent) within online or technology-focused organizations.
• Experience delivering projects, like talent development and/or recognition programs, across regions and functions.
• Experience working within an entrepreneurial organizational/fast-growing/tech organization culture is preferred.
• Strong ability to generate innovative HR solutions that are suitable and appropriate for GoTo
• Comfortable challenging the status quo; a self-starter attitude with the ability to embrace new opportunities and always sees things through to completion
• Strong analytical thinking skills in order to analyze people's data and trends in the Gojek ecosystem
• Ability to work at a quick pace whilst maintaining appropriate attention to detail and ethical standards

About The Team
The Corporate People Business Partner (PBP) team is based in Jakarta, Indonesia. Our goal is to ensure our Corporate PBP team is best positioned to deliver exceptional work, and is optimally structured to ensure GoTo meets or exceeds its ambitious set of business objectives.

Each PBP team member partners with at least one Executive-level leader in areas such as organization, design, effectiveness, workforce planning, change management planning & intervention, talent management, and delivery of COE/PBP co-created cyclical programs (e.g. pay and promotion cycle, engagement surveys, and talent reviews). This is a bona fide PBP role, with a need for strategic partnering & influencing the stakeholder in their portfolio. This is also an extremely exciting time for our team given our vast growth, our market positioning, and where we are on our PAC roadmap.

As a new team member, you can expect a highly-supportive environment where you will be able to leverage your experience to make a real and measurable difference to GoTo's organizational and leadership efficacy. You'll have plenty of autonomy and help when you need it. We don't expect everything to be smooth sailing and fall perfectly into place, especially given how quickly we are scaling and how fast things can change. So, if you have the resilience and growth mindset to help us scale towards making GoTo the #1 place to work in the region, we'd love to hear from you.

About GoTo Group
GoTo Group is the largest digital ecosystem in Indonesia with its mission to "Empower Progress' by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia's vast consumer household.

About Gojek
Gojek is Southeast Asia's leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

About GoTo Financial
GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.

About The Role
As a Software Engineer in the Events Platform team at Gojek, you'll play a key role in building and maintaining a scalable and reliable platform that enables real-time messaging and event-driven architecture across our products. You'll work on developing and improving our managed Kafka infrastructure to support high-throughput, low-latency streaming for diverse applications across Gojek's ecosystem. Your focus will be on solving complex distributed system challenges, enhancing developer experience, and ensuring our platform remains cost-effective, resilient, and easy to use. This role is ideal for engineers who thrive in backend infrastructure, enjoy building tools for other developers, and are passionate about working at scale.

What You Will Do

• Maintain and operate Apache Kafka infrastructure in a high-scale, multi-cloud environment, ensuring high availability, reliability, and performance
• Manage and evolve tools, libraries, and frameworks that support Kafka producers and consumers, improving developer experience and promoting consistency across teams
• Automate operational tasks such as provisioning, scaling, alerting, and recovery to reduce toil and minimize operational overhead
• Enhance system reliability through robust monitoring, failover mechanisms, self-healing workflows, and capacity planning
• Implement self-service capabilities and platform abstractions to reduce time-to-market for teams integrating with Kafka
• Collaborate with internal teams to support event-driven architecture design and troubleshoot platform-related issues
• Contribute to infrastructure as code using Terraform and manage Kubernetes-based deployments for platform components

What You Will Need

• Atleast 2+ years of relevant experience in building applications from scratch, with proficiency in an object oriented or functional programming language (e.g. Java, Golang, Clojure, Python, Ruby etc)
• Basic knowledge of Apache Kafka and its ecosystem (e.g., Kafka Connect, Schema Registry)
• Good understanding of message brokers like RabbitMQ (RMQ)
• Hands-on with Terraform for infrastructure provisioning and automation
• Working knowledge of Kubernetes (K8s) for deploying and managing containerized workloads
• Familiarity with distributed systems concepts and multi-cloud architectures
• Comfortable with observability tools (e.g., Prometheus, Grafana) and CI/CD pipelines

About The Team
We are the heart of Gojek, the group that owns, improves, and manages Gojek's engineering productivity across the board. We are responsible for the pillars of technology, science, and strategy across engineering, powering over 500+ microservices at Gojek. We leverage cutting edge technology in cloud computing managing real time high throughput systems with a wide range of programming stack. At the productivity team, we solve for the happiness of our customers who are Gojek Product Engineers. We do what we do by designing abstractions and automations.

You are directly responsible for improving engineering quality and productivity and experience of engineers driving fundamental business KPI for the company.

About GoTo Group
GoTo Group is the largest digital ecosystem in Indonesia with its mission to "Empower Progress' by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia's vast consumer household.

About Gojek
Gojek is Southeast Asia's leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

About GoTo Financial
GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.

About The Role
The Region Offline Business Manager is instrumental in fostering offline business expansion within the designated region, primarily concentrating on the acquisition of Go dine-in merchants and the promotion of voucher sales. This role involves supporting the Region Sales Senior Manager in the formulation and implementation of strategic initiatives, collaborating closely with Area Sales Managers to identify and prioritize key merchants and Points of Interest (POI).

Through comprehensive market and competitive analyses, the manager is responsible for discerning opportunities and challenges, subsequently furnishing pertinent and actionable insights. During the initial six months, key responsibilities will include addressing concerns emanating from area teams, streamlining escalation procedures to relevant stakeholders, and demonstrating a quantifiable impact through the enhancement of offline engagement and the optimization of regional business strategies.

What You Will Do

• Oversees regional offline business operations: Responsible for expanding the region's offline business, including leading and supervising the sales executive team.
• Manage Stakeholders: Supports the development and execution of strategies for dine-in merchant acquisition and voucher sales, in collaboration with the Business team
• Collaboration: Works closely with Area team (Sales & UG) to prioritize merchants and Points of Interest (POI) within the region.
• Market analysis: Performs competitive analyses to identify regional opportunities and merchant assortment
• Monitors and reports issues: Consolidates all issues and insights from the Area and escalates them to relevant stakeholders.

What You Will Need

• A minimum of 5 years in sales, business development, or operations, with a preference for experience in the offline or F&B industry.
• Excellent strategic thinking and planning capabilities, coupled with strong analytical skills to conduct market and competition analysis and identify growth opportunities.
• Proven hands-on experience in managing merchant relationships and acquisition processes.
• Solid interpersonal and communication skills to effectively collaborate with cross-functional teams and stakeholders.
• Proactive problem-solving abilities to identify and escalate issues, along with strong project management skills to oversee initiatives and ensure timely execution.
• A data-driven mindset, proficient in monitoring performance metrics and delivering actionable insights.

About The Team
The Regional Offline Business is part of our Regions Team
.
We focus on expanding and strengthening the company's offline presence across key markets. The team works collaboratively across regions, combining strategic planning, market analysis, and on-ground execution to drive dine-in merchant acquisition and voucher sales. Partnering closely with Sales, Operations, and Business teams, they identify growth opportunities, optimize merchant performance, and ensure seamless implementation of regional initiatives. Together, the team plays a crucial role in enhancing offline engagement, delivering measurable results, and supporting the company's overall business growth strategy.

About GoTo Group
GoTo Group is the largest digital ecosystem in Indonesia with its mission to "Empower Progress' by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia's vast consumer household.

About Gojek
Gojek is Southeast Asia's leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

About GoTo Financial
GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.

About The Role
We're looking for a Senior Supply Strategy Manager for Gojek's Ads business. You'll oversee inventory management, pricing, and delivery levers to maximize revenue and efficiency across ad surfaces and formats. The role involves setting pricing models, improving fill and utilization rates, and partnering with product and demand teams to ensure strong advertiser outcomes. You will own key supply metrics and guide cross-functional initiatives to scale our ads marketplace sustainably

What You Will Do

• Lead the end-to-end supply strategy for Gojek Ads, covering inventory management, pricing, and delivery to maximize revenue and efficiency.
• Drive decisions on utilization, fill, and realization rates, intervening with pricing or targeting logic to meet committed impressions and clicks.
• Set and evolve pricing models (CPC, CPM, CPO) in partnership with product and demand teams to align with advertiser outcomes and market dynamics.
• Build and oversee dashboards and forecasting processes to track ad load requirements, surface performance, and pacing across zones and categories.
• Collaborate with sales, product, and demand teams to balance monetization goals with advertiser performance and user experience.
• Guide experimentation on alternative pricing and bidding strategies to improve ROI and advertiser retention.
• Own reporting and insights on key supply metrics, providing clear recommendations to leadership for continuous optimization.

What You Will Need

• 7+ years of experience in marketplace operations, or supply-side platform management, with at least 3 years in senior leadership role.
• Strong expertise in inventory management, pricing strategy, and auction-based ad delivery.
• Proven ability to analyze complex data sets and translate insights into actionable supply and revenue strategies.
• Proficiency with analytics tools (e.g, Excel, or BI dashboards) and comfort working with large-scale data.
• Excellent stakeholder management skills to align cross-functional teams across product, sales, and demand.
• Track record of driving measurable revenue growth and operational efficiency in a fast-paced environment.
• Strong strategic thinking and decision-making skills, with the ability to balance advertiser performance and user experience.

About The Team
You'll join Gojek's Ads Supply team, a group of problem solvers focused on maximizing ad inventory efficiency and revenue across our marketplace. We partner closely with product, data, and sales to ensure the right ads reach the right users at scale while delivering strong results for advertisers. The team thrives on experimentation and data-driven decision making, tackling complex supply and pricing challenges that directly impact Gojek's growth. It's an exciting space where your work shapes the future of our advertising platform and drives measurable business impact.

About GoTo Group
GoTo Group is the largest digital ecosystem in Indonesia with its mission to "Empower Progress' by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia's vast consumer household.

About Gojek
Gojek is Southeast Asia's leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

About GoTo Financial
GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.