1,891 Hospitality Operations jobs in Indonesia
Hospitality Operations Manager
IDR60000 - IDR80000 Y
PT. Cocok Bali Utama
Posted today
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Job Description
Luxury Venue and Club, Cafe and Wellness in based in Canggu, Bali
We are looking for an OPERATIONS MANAGER, an energetic, fun and professional candidate to join our amazing and growing team
Requirements:
- Bachelor's degree in Business Administration, Management, Hospitality, or a related field
- Minimum 3–5 years of proven experience in operations management, preferably in 5* hospitality or wellness industry
- Excellent leadership, organizational, and problem-solving skills.
- Familiar with security protocols, housekeeping standards, inventory management and facility maintenance best practices
- Strong communication and interpersonal skills, with the ability to manage diverse teams and stakeholders
- Experience managing budgets and optimizing operational costs
Fluency in English
Ability to manage multiple departments and ensure smooth daily operations
Proficiency in planning, budgeting, and performance monitoring
Solid understanding of operational procedures, SOP implementation, and quality control
Skilled in using management software systems and Microsoft Office Suite
Result-oriented and able to work under pressure
- High level of integrity, responsibility, flexible and adaptable to operational needs
- Strong attention to detail and a hands-on approach
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0
Hospitality Operations Manager
16312 Bandung, West Java
IDR12000000 Annually
WhatJobs
Posted 1 day ago
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Job Description
Our client, a dynamic and growing hospitality group, is seeking an experienced and results-oriented Hospitality Operations Manager to oversee operations at their premier establishment in Depok, West Java, ID . This role is pivotal in ensuring exceptional guest experiences, maximizing operational efficiency, and driving profitability. The ideal candidate will possess a deep understanding of hotel or resort operations, a passion for service excellence, and strong leadership capabilities. You will be responsible for managing various departments, including F&B, housekeeping, front desk, and events, ensuring seamless coordination and adherence to the highest standards. Key Responsibilities:
- Oversee the daily operations of all hotel departments, ensuring smooth and efficient service delivery.
- Develop and implement operational strategies to enhance guest satisfaction and loyalty.
- Manage budgets, control costs, and identify opportunities for revenue generation.
- Lead, train, and motivate a diverse team of hospitality professionals to achieve high performance.
- Ensure compliance with all health, safety, and hygiene standards across the property.
- Monitor guest feedback and implement service recovery strategies when necessary.
- Collaborate with marketing and sales teams to develop promotional activities and packages.
- Manage vendor relationships and oversee procurement of supplies and inventory.
- Conduct regular performance reviews and provide constructive feedback to staff.
- Identify and implement process improvements to enhance operational efficiency.
- Maintain strong relationships with key stakeholders and ensure the property's reputation is upheld.
- Participate in strategic planning and contribute to the overall success of the hospitality group.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel or resort management, with a proven track record of success.
- Strong understanding of all hotel operational areas, including F&B, Rooms Division, and Sales.
- Excellent leadership, team management, and interpersonal skills.
- Proficiency in property management systems (PMS) and other hospitality software.
- Solid financial acumen, including budgeting, cost control, and P&L management.
- Exceptional problem-solving abilities and a commitment to service excellence.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Strong communication skills in both Bahasa Indonesia and English.
This advertiser has chosen not to accept applicants from your region.
1
Hospitality Operations Manager
40111 Bandung, West Java
IDR12 Monthly
WhatJobs
Posted 3 days ago
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Job Description
Our client is seeking a seasoned and dynamic Hospitality Operations Manager to oversee the daily operations of their esteemed establishment in Bandung, West Java, ID . This role is vital for ensuring the delivery of exceptional guest experiences, maintaining high standards of service, and optimizing operational efficiency across all departments. You will be responsible for managing staff, controlling costs, and driving revenue growth, while upholding the brand's reputation for quality and excellence.
Key responsibilities include:
Key responsibilities include:
- Directing and overseeing daily operations of the hospitality venue, including front desk, housekeeping, food and beverage, and event services.
- Developing and implementing operational policies and procedures to ensure efficiency and service quality.
- Managing and motivating a diverse team of hospitality professionals, including hiring, training, scheduling, and performance management.
- Controlling departmental budgets, managing inventory, and ensuring cost-effective operations.
- Developing and executing strategies to enhance guest satisfaction and loyalty.
- Monitoring industry trends and competitor activities to identify opportunities for service improvement and revenue generation.
- Ensuring compliance with health, safety, and sanitation regulations.
- Collaborating with the marketing and sales teams to drive business and promote services.
- Resolving guest complaints and issues promptly and professionally.
- Reporting on key operational metrics and financial performance to senior management.
- Maintaining strong relationships with vendors and suppliers.
This advertiser has chosen not to accept applicants from your region.
2
Hospitality Operations Supervisor
25111 Padang, West Sumatra
IDR5500000 Annually
WhatJobs
Posted 8 days ago
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Job Description
Our client is seeking an experienced and dynamic Hospitality Operations Supervisor to oversee daily operations in Padang, West Sumatra, ID . This role requires a strong leader with a passion for delivering exceptional guest experiences and managing a diverse team. You will be responsible for ensuring smooth operations across various departments, maintaining high standards of service, and contributing to the overall success of the establishment. This position offers a hybrid work arrangement, allowing for a blend of on-site management and administrative tasks.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Supervise daily operations of front desk, housekeeping, F&B, and other guest-facing departments.
- Ensure all guests receive high-quality service and a memorable experience.
- Train, motivate, and manage a team of hospitality staff, fostering a positive work environment.
- Develop and implement operational procedures to enhance efficiency and service quality.
- Monitor inventory levels and manage supplies for all relevant departments.
- Handle guest inquiries, complaints, and requests promptly and professionally.
- Conduct regular inspections to ensure cleanliness, safety, and compliance with standards.
- Assist in the development and management of departmental budgets.
- Collaborate with management to achieve business objectives and enhance profitability.
- Implement and oversee quality control measures across all operational areas.
- Ensure adherence to health, safety, and sanitation regulations.
- Contribute to marketing and promotional activities as needed.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
- Minimum of 3 years of experience in a supervisory or management role within the hospitality industry.
- Proven leadership and team management skills.
- Excellent customer service and problem-solving abilities.
- Strong understanding of hotel or resort operations.
- Proficiency in hotel management software and MS Office Suite.
- Excellent communication, interpersonal, and organizational skills.
- Ability to work effectively under pressure and manage multiple priorities.
- Flexibility to work various shifts, including weekends and holidays.
- A keen eye for detail and commitment to maintaining high standards.
This advertiser has chosen not to accept applicants from your region.
3
Hospitality Operations Manager
30142 Palembang, South Sumatra
IDR14000000 Monthly
WhatJobs
Posted 8 days ago
Job Viewed
Job Description
Our client is seeking a dynamic and experienced Hospitality Operations Manager to oversee daily operations and ensure exceptional guest experiences. This role is critical for maintaining high standards of service, efficiency, and profitability within the hospitality establishment. The successful candidate will be responsible for managing various departments, including front desk, F&B, and housekeeping, and leading a team of dedicated staff. Strong leadership, problem-solving abilities, and a passion for customer service are essential. This position requires a hands-on approach and a commitment to excellence in the hospitality industry, based in Palembang, South Sumatra, ID .
Responsibilities:
Responsibilities:
- Oversee all aspects of daily hotel operations, ensuring smooth and efficient service delivery.
- Manage and motivate a diverse team of hospitality professionals, fostering a positive work environment.
- Develop and implement operational policies and procedures to enhance service quality and guest satisfaction.
- Monitor and control departmental budgets, managing costs and maximizing revenue.
- Ensure compliance with all health, safety, and hygiene regulations.
- Handle guest complaints and concerns promptly and professionally, resolving issues to ensure satisfaction.
- Conduct regular staff training and performance evaluations.
- Collaborate with sales and marketing teams to drive occupancy and revenue.
- Maintain inventory of supplies and manage vendor relationships.
- Implement strategies to improve operational efficiency and guest loyalty.
- Analyze financial reports and operational data to identify trends and areas for improvement.
- Plan and execute special events and promotions.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hospitality management, with a proven track record of success.
- Strong leadership, team management, and interpersonal skills.
- Excellent problem-solving and decision-making abilities.
- In-depth knowledge of hotel operations, including front office, F&B, and housekeeping.
- Proficiency in hotel management software (PMS) and POS systems.
- Understanding of budgeting, financial management, and revenue optimization.
- Exceptional customer service skills and a passion for delivering memorable guest experiences.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Strong communication skills, both written and verbal.
- Experience in the Palembang, South Sumatra, ID market is a significant advantage.
This advertiser has chosen not to accept applicants from your region.
4
Hospitality Operations Manager
40111 Bandung, West Java
IDR18000000 Monthly
WhatJobs
Posted 8 days ago
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Job Description
Our client is seeking a seasoned and dynamic Hospitality Operations Manager to oversee the daily operations of their prestigious establishment in Bandung, West Java, ID . This role is pivotal in ensuring the highest standards of guest service, operational efficiency, and profitability. The ideal candidate will have a proven track record in hospitality management, with extensive experience in managing front-of-house and back-of-house operations, staff development, and financial oversight. You will be responsible for leading and motivating a diverse team of hospitality professionals, fostering a culture of excellence, and driving guest satisfaction. Key responsibilities include developing and implementing operational strategies, managing budgets, controlling costs, and ensuring compliance with health, safety, and licensing regulations. The Hospitality Operations Manager will also play a crucial role in enhancing the guest experience, resolving guest issues promptly and effectively, and implementing service improvements. Strong leadership, problem-solving, and decision-making skills are essential. You should be adept at managing resources, optimizing workflows, and maintaining impeccable standards of quality and presentation. Experience with inventory management, procurement, and vendor relations is also important. A degree in Hospitality Management or a related business field, coupled with significant operational experience in the hospitality industry, is required. If you are a results-oriented leader with a passion for delivering exceptional hospitality experiences, we encourage you to apply for this exciting on-site opportunity.
Responsibilities:
Responsibilities:
- Oversee all daily operational activities of the hospitality establishment.
- Ensure the highest standards of guest service and satisfaction.
- Manage and motivate a team of hospitality staff.
- Develop and implement operational strategies to enhance efficiency and profitability.
- Manage budgets, control costs, and oversee financial performance.
- Ensure compliance with all health, safety, and legal regulations.
- Handle guest complaints and resolve issues effectively.
- Manage inventory, procurement, and vendor relationships.
- Implement quality control measures and service improvements.
- Proven experience in hospitality operations management.
- Strong leadership and team management skills.
- Excellent understanding of front-of-house and back-of-house operations.
- Proficiency in financial management and budgeting.
- Knowledge of health, safety, and licensing regulations in the hospitality sector.
- Exceptional problem-solving and decision-making abilities.
- Strong communication and interpersonal skills.
- Degree in Hospitality Management or a related field (preferred).
- Experience in customer service excellence and conflict resolution.
This advertiser has chosen not to accept applicants from your region.
5
Hospitality Operations Manager
29414 Batam, Riau Islands
IDR120000000 Annually
WhatJobs
Posted 8 days ago
Job Viewed
Job Description
Our client is seeking a highly organized and experienced Hospitality Operations Manager to oversee the day-to-day operations of their establishment. This role is crucial for ensuring exceptional guest experiences, efficient service delivery, and profitability. The successful candidate will manage all aspects of front-of-house and back-of-house operations, including staffing, training, inventory management, and customer service. You will be responsible for developing and implementing operational policies and procedures to maintain high standards of quality and service. Key duties include recruiting, training, and supervising staff, ensuring they are motivated and perform their roles effectively. You will also manage budgets, control costs, and implement strategies to increase revenue and guest satisfaction. The ability to handle guest complaints and resolve issues promptly and professionally is paramount. Strong leadership skills, excellent communication, and a keen eye for detail are essential for success in this role. You will work closely with department heads to ensure seamless coordination across all operational areas. Experience with property management systems (PMS) and point-of-sale (POS) systems is required. This is a hands-on role that requires a deep understanding of the hospitality industry and a passion for service excellence. We are looking for a candidate with a proven track record of successfully managing operations in a similar environment. The successful applicant will be adept at problem-solving, making quick decisions, and maintaining composure under pressure. You will also be involved in marketing efforts to attract and retain customers, ensuring the establishment remains competitive. The role demands a commitment to upholding the brand's reputation and delivering memorable experiences for every guest. Continuous improvement initiatives and staying ahead of industry trends will be key aspects of the role. This position offers a challenging yet rewarding career opportunity within a vibrant hospitality setting.
Key Responsibilities:
Key Responsibilities:
- Oversee all daily operations of the establishment.
- Manage staff recruitment, training, scheduling, and performance.
- Ensure high standards of guest service and satisfaction.
- Develop and implement operational policies and procedures.
- Manage budgets, control costs, and optimize revenue.
- Oversee inventory management and procurement.
- Handle guest complaints and resolve issues effectively.
- Ensure compliance with health, safety, and hygiene regulations.
- Collaborate with department heads for seamless operations.
- Drive operational efficiency and profitability.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hospitality management.
- Proven experience in operations management, preferably in hotels or restaurants.
- Strong leadership, communication, and interpersonal skills.
- Proficiency with property management systems (PMS) and POS systems.
- Excellent financial acumen and budget management skills.
- Ability to work under pressure and handle complex operational challenges.
- Strong problem-solving and decision-making abilities.
- Knowledge of industry trends and best practices.
This advertiser has chosen not to accept applicants from your region.
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6
Hospitality Operations Manager
35111 Bandar Lampung, Lampung
IDR16000000 Annually
WhatJobs
Posted 8 days ago
Job Viewed
Job Description
Our client is looking for a dynamic and experienced Hospitality Operations Manager to oversee their facilities in Bandar Lampung, Lampung, ID . This role is vital for ensuring the highest standards of guest satisfaction, operational efficiency, and financial performance. You will be responsible for managing various departments, including front office, food and beverage, housekeeping, and guest services, ensuring seamless integration and exceptional service delivery. Key responsibilities include developing and implementing operational strategies, managing budgets and controlling costs, recruiting, training, and supervising staff, and ensuring compliance with health, safety, and quality standards. You will also be instrumental in enhancing the guest experience, resolving guest complaints effectively, and driving revenue growth through upselling and service innovation. Building strong relationships with guests and local stakeholders is also a key aspect of this position. The ideal candidate will have a Bachelor's degree in Hospitality Management, Business Administration, or a related field, with a minimum of 5 years of experience in a managerial role within the hospitality industry. Proven leadership abilities, excellent communication and interpersonal skills, and a strong understanding of financial management are essential. A passion for service excellence and a proactive approach to problem-solving are crucial. You should be adept at managing multiple priorities in a fast-paced environment and possess a keen eye for detail. This is an excellent opportunity to lead a dedicated team, contribute to the success of a reputable establishment, and grow your career in the vibrant tourism sector of Bandar Lampung, Lampung, ID . We offer a competitive salary and benefits package for the right candidate.
This advertiser has chosen not to accept applicants from your region.
7
Hospitality Operations Manager
50131 Semarang, Central Java
IDR10000000 Monthly
WhatJobs
Posted 8 days ago
Job Viewed
Job Description
Our client is seeking a dynamic and experienced Hospitality Operations Manager to oversee the efficient and effective functioning of their renowned establishment in **Semarang, Central Java, ID**. This hybrid role requires a dedicated professional who can balance on-site leadership with remote strategic planning and administrative tasks. You will be responsible for ensuring exceptional guest experiences, managing daily operations, and driving profitability. The ideal candidate possesses strong leadership qualities, a deep understanding of the hospitality industry, and a commitment to upholding the highest standards of service and operational excellence.
Key Responsibilities:
Key Responsibilities:
- Oversee all day-to-day operational activities, including front desk, housekeeping, food and beverage, and maintenance.
- Develop and implement operational policies and procedures to enhance efficiency and guest satisfaction.
- Manage staff performance, scheduling, training, and development to ensure a high-performing team.
- Monitor and control operational costs, including labor, inventory, and supplies, to achieve budget targets.
- Ensure compliance with health, safety, and sanitation regulations.
- Manage guest relations, addressing complaints and resolving issues promptly and professionally.
- Collaborate with the sales and marketing teams to develop and implement strategies for increasing occupancy and revenue.
- Conduct regular inspections of the property to ensure standards of cleanliness, maintenance, and presentation are met.
- Analyze operational reports and financial statements to identify areas for improvement and implement corrective actions.
- Foster a positive and productive work environment for all staff members.
- Develop and maintain strong relationships with vendors and suppliers.
- Prepare regular reports for senior management on operational performance and key metrics.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 4 years of progressive experience in hotel or hospitality operations management.
- Proven ability to lead and motivate a diverse team.
- Strong understanding of all hotel operational departments.
- Excellent financial acumen, including budgeting, forecasting, and cost control.
- Exceptional customer service and problem-solving skills.
- Proficiency in property management systems (PMS) and other relevant software.
- Excellent communication, interpersonal, and organizational skills.
- Ability to work effectively in a fast-paced environment and manage multiple priorities.
- Flexibility to work varying shifts, including weekends and holidays, as needed for on-site presence.
- A strategic mindset for remote planning and remote team coordination.
This advertiser has chosen not to accept applicants from your region.
8
Hospitality Operations Manager
20111 Medan, North Sumatra
IDR7000000 Monthly
WhatJobs
Posted 8 days ago
Job Viewed
Job Description
Our client is seeking a dynamic and experienced Hospitality Operations Manager to oversee the daily operations of their establishment. This role requires strong leadership, excellent organizational skills, and a deep understanding of the hospitality industry. You will be responsible for managing staff, ensuring high standards of customer service, optimizing operational efficiency, and maintaining financial targets. The ideal candidate will have a proven track record in hotel or restaurant management and a passion for delivering exceptional guest experiences. This is a hands-on role requiring a significant presence on-site.
Key Responsibilities:
Key Responsibilities:
- Supervise and manage all aspects of daily operations, including front desk, food and beverage, and housekeeping.
- Lead, train, and motivate a team of hospitality staff to ensure high performance and excellent customer service.
- Develop and implement operational strategies to enhance guest satisfaction and loyalty.
- Manage budgets, control costs, and ensure profitability of operations.
- Oversee inventory management and procurement of supplies.
- Ensure compliance with health, safety, and sanitation regulations.
- Handle guest inquiries, complaints, and feedback in a professional and timely manner.
- Collaborate with marketing and sales teams to drive business growth.
- Develop and implement standard operating procedures (SOPs).
- Conduct regular performance reviews for staff and identify training needs.
- Proven experience in a management role within the hospitality industry (e.g., hotel manager, restaurant manager).
- Strong leadership, team management, and interpersonal skills.
- Excellent understanding of hospitality operations, including F&B, accommodation, and customer service.
- Financial acumen, with experience in budgeting and cost control.
- Proficiency in hospitality management software.
- Exceptional problem-solving and decision-making abilities.
- Strong organizational and time management skills.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- A passion for delivering outstanding guest experiences.
This advertiser has chosen not to accept applicants from your region.
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