742 Hospitality Team jobs in Indonesia

Kualifikasi :

• Minimal pendidikan S1 Semua jurusan, jurusan hospitality lebih disukai
• Memiliki pengalaman kerja di bidang Hospitality (Operational) / industry Property Developer lebih disukai
• Memiliki kemampuan komunikasi yang baik
• Dapat beradaptasi dengan cepat terkait pekerjaan
• Fasih dalam berbahasa inggris

Tugas & Tanggung Jawab :

• Melakukan Audit ke setiap projek Agung Sedayu Group sesuai dengan jadwal yang di tentukan
• Melakukan improvement dari hasil audit, melakukan perencanaan, serta kontrol dan monitoring terkait implementasi nya.
• Membuat report hasil audit
• Bertanggung jawab atas pencapaian kerja tim
• Memperhatikan Hal-Hal Detail

Deskripsi Pekerjaan :

• Bertanggung jawab memberikan pelayanan prima kepada tamu.
• menangani proses check-in dan check-out.
• memberikan informasi dan bantuan dengan sikap ramah dan profesional.
• Menjaga kebersihan, kerapian, dan kenyamanan area kerja atau kamar tamu sesuai standar perusahaan.
• Bertanggung jawab memastikan setiap ruangan siap digunakan dengan kondisi terbaik.

Kualifikasi :

• Pria/wanita
• pendidikan min sma sederajat
• Mempunyai pengalaman housekeeping lebih disukai
• bisa berkomunikasi dengan baik
• Bersedia bekerja secara shift
• Penempatan surabaya

Role Description

This is a full-time on-site role for a Hospitality Manager located in Gili Air. The Hospitality Manager will oversee daily operations, including managing staff, coordinating with different departments, ensuring customer satisfaction, and maintaining high standards of service. Responsibilities include supervising food and beverage services, addressing guest inquiries, handling complaints, and providing training to staff members.

Qualifications

• Strong Communication and Customer Service skills
• Experience in Hospitality and Food & Beverage management
• Ability to provide effective Training to staff
• Excellent leadership and team management skills
• Problem-solving and decision-making abilities
• Flexibility to work in a fast-paced environment
• Bachelor's degree in Hospitality Management or related field is preferred
• Previous experience in a similar role is a plus

Requirements (Qualifications):

1. Minimum Bachelor's degree in Hospitality Management / Hotel Management.
2. Min. 18 yo
3. Fluent in English.
4. At least 2 years of experience in hospitality, housekeeping, or accommodation management (preferably with experience in mess, dormitory, or hotel operations).
5. Strong knowledge of operational management for dormitory/mess facilities (cleanliness, comfort, and safety).
6. Familiar with housekeeping standards and service quality.
7. Excellent communication skills with the ability to coordinate with internal teams and external vendors.
8. Strong problem-solving skills and decision-making ability.
9. Able to work both independently and as part of a team.
10. Detail-oriented, disciplined, and high integrity.

Job Description (Roles and Responsibilities):

1. Manage daily operations of the Mess (employee dormitory), ensuring cleanliness, comfort, and safety.
2. Arrange room assignments for mess residents according to company policy.
3. Supervise and ensure housekeeping standards are implemented properly.
4. Coordinate with vendors (catering, laundry, transport, cleaning service, etc.) when needed.
5. Prepare regular reports on mess conditions, occupancy, and facility maintenance needs.
6. Handle resident complaints and provide effective solutions.
7. Enforce mess rules and regulations to ensure order and discipline.
8. Manage logistics needs for the mess (cleaning supplies, room equipment, etc.).
9. Assist in managing the mess operational budget and controlling expenses.
10. Liaise with the central GA team regarding facility repairs, security, and other requirements.

Free recruitment charge.

Hospitality Specialist - Hospitality Staff Training

Company Overview (ServiceABLE):

We are a leading hospitality company with a portfolio of upscale restaurants and hotels across Indonesia. We are seeking a bilingual hospitality specialist with expertise in restaurant training to join our team and help our clients maintain high standards of service excellence.

Job Overview:

As Hospitality Specialist you will be responsible for providing training and support to our client, ensuring they have the necessary skills and knowledge to provide exceptional service to our clients. This individual will work closely with restaurant managers and staff to identify areas for improvement, design and deliver training programs and evaluate the effectiveness of training initiatives.

Responsibilities:

• Implement training programs for restaurant teams, including front-of-house staff, kitchen staff, management, etc.
• Conduct training sessions in both English and Indonesian, ensuring that all staff members understand the content and can apply it in their work
• Provide feedback on the effectiveness of training programs, making adjustments as needed to ensure maximum impact
• Collaborate with the Head of Hospitality Education to identify areas for improvement and provide coaching and support to improve performance
• Develop training materials, including manuals, handouts, and visual aids, to support training initiatives
• Stay up-to-date with industry trends and best practices, incorporating them into training programs as appropriate
• Monitor and evaluate the quality of service in our restaurants, providing feedback to managers and staff as needed

Qualifications:

• Bachelor's degree in hospitality, English, or a related field
• At least 2-3 years of experience as Hospitality Workers, or have a proven track record of successful training programs (related to hospitality would be great)
• Excellent communication skills in both English and Indonesian, including the ability to deliver engaging training sessions to staff members with varying levels of experience
• Strong interpersonal skills, with the ability to build relationships with staff members and managers
• Demonstrated ability to work independently and manage multiple projects simultaneously
• Strong attention to detail and the ability to analyze data to identify trends and areas for improvement
• Knowledge of restaurant operations, including front of house and kitchen procedures, as well as health and safety regulations, would be great fit.
• Availability to travel to our client's various restaurants in Uluwatu.

One of our clients, an Indonesian Hospitality Group comprising several hotels and resorts across the archipelago, is currently seeking a highly talented and motivated individual for an Hospitality Operations Manager to join the team immediately.

The ideal candidate will assist the General Manager in overseeing daily hotel operations, ensuring service excellence, financial performance, and compliance with company standards. Acts as second-in-command and provides leadership support to all departments to maintain guest satisfaction, employee engagement, and business goals.

Requirements :

• Open for local candidates.
• Bachelor's Degree in Hospitality Management or related field (Master's degree is a plus).
• Minimum two years in a managerial position within hotel operations (experience in luxury hotels/resorts is strongly preferred).
• Proven track record in overseeing multiple departments and ensuring operational excellence.
• Strong leadership skills with the ability to motivate and manage large teams effectively.
• Excellent communication and interpersonal skills to interact with guests, staff, and stakeholders.
• Problem-solving and decision-making capabilities with a proactive and hands-on approach.
• Solid knowledge of hotel management systems, budgeting, and operational procedures.
• Flexible, honest, and loyal with a commitment to brand standards.
• Exceptional guest service mindset with meticulous attention to detail.
• Ability to work well under pressure and adapt to fast-paced, dynamic environments.
• Willing to relocate and work across all properties when required.
• Proficiency in English and Bahasa Indonesia (additional languages are an advantage).

Responsibilities :

• Oversee daily hotel operations and ensure smooth coordination across departments.
• Support and deputise the General Manager in all aspects of hotel management.
• Ensure service quality and guest satisfaction meet brand standards.
• Monitor hotel facilities, cleanliness, and safety standards.
• Handle VIP guests, special requests, and service recovery when necessary.
• Maintain strong guest relations to ensure repeat business and positive reviews.
• Monitor guest feedback and implement improvements.
• Assist the GM in developing and monitoring annual budgets, forecasts, and financial performance.
• Control costs while maximising revenue and profitability.
• Review daily reports, analyse performance, and recommend action plans.
• Provide leadership, guidance, and coaching to Department Heads.
• Foster a positive work culture and ensure compliance with HR policies.
• Oversee recruitment, training, and development of employees to maintain high service standards.
• Assist GM in long-term planning, market positioning, and competitive analysis.
• Participate in management meetings and contribute to decision-making.
• Act as Acting General Manager in GM's absence.

Benefits:

Competitive base salary according to experience + BPJS + THR

Job Type: Full-time

Join Teleperformance's vibrant team in Bali and deliver world-class customer service for a global hospitality brand. We're looking for enthusiastic English-speaking agents (Australian dialect preferred) to handle customer interactions across multiple channels.

Responsibilities:

• Answer incoming calls, chats, and respond to emails
• Handle customer inquiries via email and social media
• Provide accurate product and service information
• Identify and escalate priority issues
• Document all call information according to SOP
• Complete call logs and update customer profiles
• Conduct customer satisfaction surveys

Qualifications:

• Minimum Senior High School or Diploma (D3) in any major
• At least 1 year of experience (for Senior High School graduates)
• Fresh graduates welcome (with minimum D3)
• Fluent in English with Australian accent or dialect
• Strong communication skills
• Willing to work on a shifting schedule, including weekends and public holidays
• Open to candidates with disabilities (must be able to see, speak, and type)

Benefits:

• Competitive incentives and salary
• Holiday payments
• BPJS (Indonesian social security)
• Shift allowance

Hospitality Graduate Program

Damar Toba adalah restoran, penginapan butik, dan tempat beracara tepi danau di Balige, Kabupaten Toba, Sumatera Utara. Dengan Google rating 4.8, Damar Toba telahmenjadi salah satu destinasi penginapan, wisata kuliner dan tempat beracara utama di Kawasan Danau Toba. Informasi lebih jauh dapat dilihat pada akun Instragram @damartoba

Hospitality Graduate Program Damar Toba adalah program akselerasi karir bulan bagi lulusan D3–S1. Peserta akan menjalani penugasan di satu atau lebih divisi hotel dan restoran, menguasai standar pelayanan internasional, serta dipersiapkan menjadi professional terampil atau team leader yang siap memimpin dan mengembangkan pariwisata Toba.

Damar Toba sedang mencari talenta lokal berdomisili di Kabupaten Toba untuk bergabung bersama kami dalam 6 bulan ke depan, mengisi peluang karir di berbagai posisi sesuai kebutuhan operasional.

Kualifikasi Umum

• Berdomisili di Kabupaten Toba
• Pendidikan minimal D3/D4 atau S1 di bidang: Pariwisata / Hospitality, Akuntansi / Ekonomi atau Engineering / Teknik
• Pengalaman kerja setelah lulus kuliah, minimum 1 tahun dan maksimum 3 tahun dibidang sesuai spesialisasinya
• Memiliki integritas tinggi, disiplin, dan berkomitmen pada pelayanan prima
• Siap bekerja dalam tim dengan semangat belajar dan berkembang

Job Description: Management Trainee Hospitality Projects

Who we're looking for:

A motivated graduate or university student who is passionate about the hospitality industry and eager to learn. You should have a strong command of English, a proactive mindset, and be ready to work with a flexible, sometimes irregular schedule.

Key responsibilities:

• Research and develop creative solutions — e.g., finding vendor, preparing design drafts in Canva.
• Understand the basics of social media platforms and assist with content-related tasks.
• Conduct property viewings and present them to guests when required.
• Coordinate team actions: remind about deadlines, control small but important tasks.
• Support communication processes: collect and manage contact databases.
• Assist in daily operations by taking on diverse "hands-on" tasks that keep projects moving forward.

Skills and qualities required:

• High level of written and spoken English.
• Creativity and problem-solving mindset.
• Good organizational skills and attention to detail.
• Familiarity with digital tools (Canva, Google Workspace, social media).
• Willingness to learn and adapt quickly
• Fresh graduates or final-semester students will be given priority.

Job Type: Fresh graduate