1,787 Hotel Director jobs in Indonesia
Hotel Operations Director
75111 Samarinda, East Kalimantan
IDR12 Monthly
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Posted today
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Job Description
We are seeking an experienced and dynamic Hotel Operations Director to oversee the day-to-day management of our premier hotel in Samarinda, East Kalimantan, ID . This leadership role requires a strategic thinker with a passion for operational excellence and a deep understanding of the hospitality industry. You will be responsible for ensuring the smooth and efficient functioning of all hotel departments, from front office and housekeeping to food & beverage and maintenance. The ideal candidate will have a proven ability to manage teams, control costs, enhance guest satisfaction, and drive revenue growth. This position offers a hybrid work arrangement, allowing for both strategic on-site leadership and the flexibility to manage operations effectively.
Responsibilities:
Responsibilities:
- Direct and manage all hotel operations, including Front Desk, Housekeeping, Food & Beverage, Engineering, and Security.
- Develop and implement operational strategies to optimize efficiency, quality, and guest satisfaction.
- Oversee budgeting, financial planning, and cost control measures across all departments.
- Ensure compliance with all health, safety, and regulatory standards.
- Lead, train, and motivate department managers and their teams to achieve performance goals.
- Monitor guest feedback and implement improvements to enhance the overall guest experience.
- Drive revenue generation initiatives and manage key performance indicators (KPIs).
- Collaborate with Sales and Marketing teams to develop and execute strategic plans.
- Maintain strong relationships with suppliers, vendors, and local authorities.
- Conduct regular performance reviews and provide constructive feedback to staff.
- Implement and uphold company policies and procedures.
- Manage operational risks and develop contingency plans.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree is a plus.
- Minimum of 7 years of progressive experience in hotel operations, with at least 3 years in a senior management role.
- Proven leadership and team management skills.
- Strong financial acumen and experience with budgeting and P&L management.
- Excellent understanding of hotel operations, systems, and industry best practices.
- Exceptional problem-solving, decision-making, and strategic planning abilities.
- Outstanding communication, interpersonal, and negotiation skills.
- Proficiency in property management systems (PMS) and other relevant hotel software.
- Ability to work effectively in a fast-paced environment and manage multiple priorities.
- Knowledge of local market dynamics and trends is advantageous.
- Flexibility to work varied hours, including weekends and public holidays, as needed.
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0
Hotel Operations Director
46114 Cirebon, West Java
IDR16000000 Annually
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Posted today
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Job Description
Our client, a distinguished hospitality group, is actively seeking a seasoned and dynamic Hotel Operations Director to oversee the strategic management and day-to-day operations of their premier establishment in Tasikmalaya, West Java, ID . This leadership role is pivotal in ensuring exceptional guest experiences, optimizing operational efficiency, and driving profitability across all hotel departments. The Hotel Operations Director will be responsible for managing departments including front office, housekeeping, food and beverage, and maintenance, ensuring seamless coordination and adherence to the highest service standards. You will develop and implement operational policies and procedures, manage budgets, control costs, and identify opportunities for revenue enhancement. The ideal candidate will possess a comprehensive understanding of the hospitality industry, strong leadership capabilities, and a passion for service excellence. A proven track record of success in hotel management is required. A Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred, along with a minimum of 7 years of progressive experience in hotel operations, with at least 3 years in a senior management role. Excellent financial acumen, strong interpersonal skills, and the ability to motivate and lead a diverse team are crucial. Experience with property management systems (PMS) and a keen understanding of market trends are essential. If you are a visionary leader dedicated to delivering outstanding guest satisfaction and driving operational excellence in a prestigious hotel setting, we encourage you to apply and contribute to the success of our client's renowned property.
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1
Hotel Operations Director
20111 Medan, North Sumatra
IDR25000000 Annually
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Posted 2 days ago
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Job Description
Our client is seeking a seasoned and strategic Hotel Operations Director to lead the operational excellence of their prestigious hotel in **Medan, North Sumatra, ID**. This role is integral to ensuring the seamless delivery of exceptional guest experiences across all departments, including Front Office, Food & Beverage, Housekeeping, and Concierge. The ideal candidate will possess extensive experience in hotel management, a deep understanding of hospitality trends, and a proven ability to drive revenue, control costs, and maintain the highest standards of service quality. Responsibilities include developing and implementing operational strategies, managing departmental budgets, overseeing staff recruitment and training, and ensuring compliance with health, safety, and brand standards. You will work closely with department heads to foster a culture of continuous improvement and guest satisfaction. The ability to analyze performance metrics, identify areas for enhancement, and implement effective solutions is crucial. This hybrid role requires a leader who can balance strategic oversight with hands-on involvement, ensuring that the hotel operates efficiently and profitably while consistently exceeding guest expectations. Strong leadership, communication, and problem-solving skills are essential for success.
Responsibilities:
Qualifications:
Responsibilities:
- Oversee all hotel operational departments to ensure efficiency and quality.
- Develop and implement operational policies and procedures.
- Manage departmental budgets and control expenses.
- Drive revenue growth and optimize profitability.
- Ensure the highest standards of guest service and satisfaction.
- Lead and motivate the hotel management team and staff.
- Oversee recruitment, training, and performance management of staff.
- Ensure compliance with health, safety, and licensing regulations.
- Monitor industry trends and implement best practices.
- Collaborate with sales and marketing teams to drive business.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 8 years of progressive experience in hotel operations management.
- Proven track record of successful hotel operations and financial performance.
- Strong understanding of all hotel operational departments.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in hotel management software and systems.
- Ability to manage budgets, forecasts, and P&L statements.
- Strong problem-solving and decision-making abilities.
This advertiser has chosen not to accept applicants from your region.
2
Hotel Operations Director
60111 Surabaya, East Java
IDR28000000 Annually
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Posted 8 days ago
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Job Description
Our client is a luxury hotel group seeking an experienced and visionary Hotel Operations Director to oversee all aspects of hotel operations at their flagship property in **Surabaya, East Java, ID**. This is a demanding, on-site role requiring strong leadership, impeccable service standards, and a deep understanding of the hospitality industry. The ideal candidate will be responsible for driving operational excellence, ensuring guest satisfaction, and maximizing profitability.
Key Responsibilities:
Key Responsibilities:
- Lead and manage all hotel departments, including Front Office, Housekeeping, Food & Beverage, Sales & Marketing, and Engineering, to ensure seamless integration and high performance.
- Develop and implement strategic plans to achieve organizational goals and enhance the hotel's reputation and market position.
- Ensure the highest standards of guest service are consistently delivered, addressing guest feedback and resolving issues promptly and effectively.
- Oversee the financial performance of the hotel, including budgeting, forecasting, and cost control measures to maximize revenue and profitability.
- Develop and implement operational policies and procedures to enhance efficiency and service quality.
- Manage staff recruitment, training, development, and performance appraisal processes to build a motivated and skilled team.
- Ensure compliance with all health, safety, and sanitation regulations, as well as brand standards.
- Foster a positive and collaborative work environment that encourages employee engagement and professional growth.
- Build and maintain strong relationships with key stakeholders, including owners, guests, suppliers, and local community partners.
- Monitor industry trends and competitor activities to identify opportunities for innovation and service improvement.
- Oversee major capital expenditure projects and renovations.
- Lead the implementation of new technologies and systems to improve operational efficiency.
- Conduct regular inspections of the property to ensure facilities are maintained to the highest standards.
- Represent the hotel in community events and industry associations.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field; a Master's degree is a plus.
- Minimum of 10 years of progressive experience in hotel management, with at least 5 years in a senior leadership role (e.g., General Manager, Operations Director).
- Proven track record of successfully managing complex hotel operations and driving financial results.
- Extensive knowledge of hotel operations, including front office, F&B, housekeeping, and revenue management.
- Strong leadership, communication, and interpersonal skills.
- Demonstrated ability to motivate, train, and develop staff.
- Excellent problem-solving and decision-making abilities.
- Proficiency in hotel management software and systems.
- Understanding of financial statements and budget management.
- A passion for delivering exceptional guest experiences and maintaining brand integrity.
- Ability to work under pressure and adapt to changing circumstances.
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3
Hotel Operations Director
40111 Bandung, West Java
IDR20000000 Annually
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Posted 8 days ago
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Job Description
Our client is seeking a highly experienced and dynamic Hotel Operations Director to oversee the comprehensive management of their prestigious hotel property in Bandung, West Java, ID . This critical role requires a leader with a proven track record in delivering exceptional guest experiences, driving revenue growth, and optimizing operational efficiency across all hotel departments. You will be responsible for strategic planning, financial management, and human resource leadership within the hotel. Key duties include developing and implementing operational policies and procedures, setting departmental goals, and ensuring compliance with hospitality standards and regulations. You will lead and mentor department heads, fostering a culture of excellence, service, and teamwork. Your responsibilities encompass front office, housekeeping, food and beverage, sales and marketing, and maintenance operations. You will manage the hotel's budget, control expenses, and maximize profitability. A key focus will be on enhancing guest satisfaction through exceptional service delivery and addressing any guest concerns effectively. You will also be involved in marketing initiatives, revenue management strategies, and maintaining relationships with local tourism stakeholders. A strong understanding of the hospitality industry, market trends, and best practices in hotel management is essential. Excellent leadership, communication, problem-solving, and decision-making skills are required. A Bachelor's degree in Hospitality Management, Business Administration, or a related field is typically required, with significant relevant experience. A minimum of 7 years of progressive experience in hotel management, with at least 3 years in a senior leadership role such as Operations Manager or Assistant General Manager, is necessary. Fluency in English and Bahasa Indonesia is essential. This is a prime opportunity to lead a successful hotel operation in a vibrant city.
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4
Hotel Operations Director
76122 Balikpapan, East Kalimantan
IDR13000000 Annually
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Posted 8 days ago
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Job Description
Our client is seeking a highly experienced and strategic Hotel Operations Director to lead and manage all operational aspects of a prestigious hotel property in **Balikpapan, East Kalimantan, ID**. This role requires a visionary leader with a comprehensive understanding of hotel management, guest services, revenue generation, and team leadership. The Director will be responsible for driving operational excellence, ensuring high standards of service delivery, and maximizing profitability while fostering a positive and engaging work environment for staff.
Responsibilities:
Responsibilities:
- Oversee all hotel departments, including Front Office, Housekeeping, Food & Beverage, and Concierge, to ensure seamless operations.
- Develop and implement strategic plans to achieve operational and financial goals.
- Monitor and analyze operational performance, identifying areas for improvement and implementing corrective actions.
- Ensure exceptional guest experiences by setting high standards for service quality and staff performance.
- Manage budgets, control expenses, and optimize revenue generation across all hotel operations.
- Recruit, train, motivate, and manage a high-performing team of hotel staff.
- Ensure compliance with all health, safety, and hygiene regulations.
- Maintain strong relationships with suppliers, vendors, and local authorities.
- Develop and execute innovative strategies to enhance guest satisfaction and loyalty.
- Represent the hotel in community events and foster positive public relations.
- Minimum of 7 years of progressive experience in hotel management, with at least 3 years in a senior operational leadership role (e.g., Director of Operations, General Manager).
- Demonstrated success in managing diverse hotel departments and driving operational efficiency.
- Strong understanding of P&L statements, budgeting, and revenue management principles.
- Exceptional leadership, communication, and interpersonal skills.
- Proven ability to motivate and develop teams.
- Experience with hotel management systems (PMS) and other relevant technologies.
- A passion for hospitality and delivering outstanding guest experiences.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
This advertiser has chosen not to accept applicants from your region.
5
Hotel Operations Director
17121 Bekasi, West Java
IDR20000000 Annually
WhatJobs
Posted 8 days ago
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Job Description
Our client is seeking a dynamic and experienced Hotel Operations Director to oversee the comprehensive operational management of a prestigious hotel in **Bekasi, West Java, ID**. This senior leadership role is responsible for ensuring the seamless and profitable execution of all hotel departments, including front office, housekeeping, food and beverage, and maintenance. The ideal candidate will possess a strong background in luxury hotel management, with a proven ability to drive operational excellence, enhance guest satisfaction, and manage financial performance. Key responsibilities include developing and implementing strategic operational plans, setting departmental budgets, and managing resources effectively to achieve organizational goals. You will lead and mentor a team of department managers, fostering a culture of high performance, collaboration, and exceptional service delivery. The Hotel Operations Director will also be responsible for ensuring compliance with all health, safety, and quality standards, and for identifying opportunities to improve efficiency and reduce costs without compromising the guest experience. This role requires strong analytical skills, excellent problem-solving abilities, and a keen understanding of the hospitality industry landscape. You will work closely with the General Manager and other stakeholders to uphold the hotel's reputation and achieve its business objectives. Our client is committed to providing an unparalleled guest experience and fostering a supportive work environment for its employees. The successful candidate will be instrumental in maintaining and elevating the hotel's standing in the competitive hospitality market. This position offers significant responsibility and the opportunity to make a substantial impact on the hotel's success. A strategic mindset and a passion for delivering outstanding service are essential.
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6
Hotel Operations Director
45115 Cirebon, West Java
IDR15 Annually
WhatJobs
Posted 8 days ago
Job Viewed
Job Description
Our client is seeking a dynamic and experienced Hotel Operations Director to lead all operational aspects of their esteemed establishment in Tasikmalaya, West Java, ID . This senior role requires a strategic leader with a deep understanding of the hospitality industry, focusing on delivering exceptional guest experiences while ensuring efficient and profitable operations. You will oversee various departments, including F&B, front office, housekeeping, and maintenance, driving service standards and team performance to new heights. This is an on-site position requiring full dedication to the hotel's success.
Responsibilities:
Responsibilities:
- Oversee all daily hotel operations, ensuring smooth functioning of all departments including Front Desk, Housekeeping, Food & Beverage, and Maintenance.
- Develop and implement operational strategies to enhance guest satisfaction and loyalty.
- Manage departmental budgets, control costs, and drive revenue growth to achieve financial targets.
- Recruit, train, motivate, and manage a high-performing team of hospitality professionals.
- Establish and maintain high standards of service excellence across all guest touchpoints.
- Ensure compliance with all health, safety, and sanitation regulations.
- Develop and implement effective operational policies and procedures.
- Monitor key performance indicators (KPIs) and implement corrective actions as needed.
- Foster a positive work environment and promote teamwork and professional development among staff.
- Build and maintain strong relationships with guests, suppliers, and the local community.
- Oversee the maintenance and upkeep of the hotel's facilities and grounds.
- Lead special projects and initiatives aimed at improving operational efficiency and guest experience.
- Act as a key representative of the hotel in management meetings and external engagements.
- Ensure seamless execution of events and banquets hosted at the property.
- Handle guest complaints and resolve issues effectively to ensure satisfaction.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hotel operations, with at least 3 years in a senior management role (e.g., Director of Operations, General Manager).
- Proven track record of successfully managing hotel operations and achieving financial goals.
- Exceptional leadership, communication, and interpersonal skills.
- In-depth knowledge of hotel operations, including F&B, front office, housekeeping, and revenue management.
- Strong financial acumen and experience with budgeting and P&L management.
- Proficiency in hotel management software (PMS) and relevant operational tools.
- Ability to work effectively under pressure and make sound decisions.
- Passion for delivering outstanding guest service.
- Strong problem-solving and organizational skills.
- Fluency in English and Bahasa Indonesia is essential.
- Must be willing to work full-time on-site in Tasikmalaya.
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7
Hotel Operations Director
15111 Tangerang, Banten
IDR25000000 Annually
WhatJobs
Posted 8 days ago
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Job Description
Our client is searching for a strategic and results-driven Hotel Operations Director to oversee all aspects of hotel operations in Tangerang, Banten, ID . This senior leadership position requires a comprehensive understanding of hotel management, from guest services and front office operations to housekeeping, food and beverage, and maintenance. You will be responsible for ensuring the highest standards of guest satisfaction, operational efficiency, and profitability. Key duties include developing and implementing operational strategies, managing departmental budgets, leading and motivating a diverse team of hotel staff, and ensuring compliance with all brand standards and regulatory requirements. The ideal candidate will possess exceptional leadership qualities, strong financial acumen, and a proven ability to drive revenue growth and control costs. You should have extensive experience in the hospitality industry, with a demonstrated track record of success in hotel management. Excellent problem-solving skills, a keen eye for detail, and the ability to make sound decisions under pressure are essential. You will also be responsible for fostering a positive work environment and promoting a culture of service excellence among all hotel employees. Collaboration with sales, marketing, and finance departments will be crucial to align operational goals with overall business objectives. A bachelor's degree in Hospitality Management, Business Administration, or a related field is required, along with a minimum of 10 years of progressive experience in hotel operations, with at least 5 years in a director-level role. Experience in a multi-property environment or with a recognized international hotel brand is highly desirable. Fluency in Bahasa Indonesia and English is essential.
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8
Hotel Operations Director
10110 Jakarta Pusat, Jakarta
IDR22000000 Annually
WhatJobs
Posted 8 days ago
Job Viewed
Job Description
Our client is seeking an experienced and dynamic Hotel Operations Director to lead the strategic management and day-to-day operations of a premier hospitality establishment. This role is pivotal in ensuring exceptional guest experiences, maximizing revenue, and maintaining the highest standards of service and operational efficiency. You will oversee all hotel departments, including front office, housekeeping, food and beverage, and maintenance, fostering a culture of excellence and teamwork. Key responsibilities include developing and implementing strategic business plans, managing departmental budgets, and monitoring key performance indicators to drive profitability. You will also be responsible for staff recruitment, training, and development, ensuring a motivated and high-performing team. A strong understanding of revenue management, marketing strategies, and customer relationship management is essential. The ideal candidate will possess a minimum of 5-7 years of progressive experience in hotel management, with a proven track record of success in operational leadership. Exceptional interpersonal, communication, and problem-solving skills are required. A degree in Hospitality Management, Business Administration, or a related field is preferred. You will be instrumental in upholding the brand's reputation and achieving operational excellence. This is an on-site position requiring full commitment to the property. Join our esteemed team and shape the future of luxury hospitality in Jakarta, Jakarta, ID .
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