1,902 Hotel IT jobs in Indonesia

Sinergi Indonesia sedang membuka lowongan untuk posisi Penuh waktu Hotel Manager di Gayamsari, Jawa Tengah. Lamar sekarang untuk menjadi bagian dari tim kami.

Kualifikasi pekerjaan:

• Tersedia jam fleksibel
• Diperlukan 2-3 tahun pengalaman kerja yang relevan untuk posisi ini

• Gaji yang diinginkan: Rp3,200,000 per bulan

• Koordinasi Operasional

• Memastikan semua departemen (Front Office, Housekeeping, Food & Beverage, Maintenance, Security) bekerja sesuai standar.

• Menjadi penghubung utama antar-departemen bila ada kebutuhan lintas divisi.
• Mengatur jadwal kerja staff dan memastikan ketersediaan tenaga kerja yang cukup.

• Mengawasi kelancaran check-in, check-out, dan pelayanan tamu harian.

• Pelayanan Tamu (Guest Relation)

• Menyambut tamu penting (VIP Guest) dan memastikan kenyamanan mereka.

• Menangani keluhan atau komplain tamu dengan cepat dan profesional.
• Memberikan informasi terkait fasilitas hotel, layanan tambahan, maupun event yang tersedia.

• Mengatur kebutuhan khusus tamu (special request).

• Administrasi & Laporan

• Membuat laporan harian terkait tingkat hunian (occupancy), pendapatan, dan masalah operasional.

• Mencatat dan melaporkan keluhan tamu serta tindak lanjutnya.
• Membuat catatan shift harian sebagai acuan untuk shift berikutnya.

• Mengontrol penggunaan perlengkapan dan kebutuhan operasional hotel.

• Pengawasan & Standar Kualitas

• Memastikan seluruh area hotel bersih, rapi, dan sesuai standar hospitality.

• Melakukan inspeksi rutin ke kamar tamu, lobby, restoran, dan fasilitas hotel lainnya.
• Memberikan instruksi perbaikan bila ditemukan masalah.

• Mengawasi standar grooming & sikap karyawan yang berhubungan langsung dengan tamu.

• Koordinasi dengan Manajemen

• Memberikan masukan kepada manajemen terkait kebutuhan tamu dan tren pasar.

• Menghadiri meeting operasional harian/ mingguan.

• Membantu dalam implementasi SOP baru dan memastikan seluruh staf mematuhinya.

• Pelatihan & Pembinaan Staf

• Membantu HR dalam memberikan briefing atau pelatihan dasar kepada staf.

• Memberikan arahan di lapangan agar pelayanan sesuai standar.

• Membina kerjasama tim agar kinerja lebih efektif.

• Tugas Tambahan

• Membantu kegiatan promosi hotel (event, paket promo, kerjasama dengan pihak luar).

• Mendukung event internal maupun eksternal yang diselenggarakan di hotel.
• Menjadi representasi hotel saat ada kunjungan atau audit.

Additional Information
Job Number

Job Category
Property Leadership

Location
The Westin Nirup Island Resort & Spa, Nirup Island Sekanak Raya, Batam, Riau Islands, Indonesia, 29416VIEW ON MAP

Schedule
Full Time

Located Remotely?
N

Position Type
Management

Job Summary
Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensuring operations meet the brand's target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and property employees and provides a return on investment.

CANDIDATE PROFILE
Education And Experience

• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years' experience in the management operations, sales and marketing, or related professional area.

OR

• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years' experience in the management operations, sales and marketing, or related professional area.

CORE WORK ACTIVITIES
Managing Profitability and Departmental Budgets

• Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
• Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience.
• Reviews financial reports and statements to determine how Operations is performing against budget.
• Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy.
• Works with direct reports to determine areas of concern and establishing ways to improve the departments' financial performance.
• Strives to maintain profit margins without compromising guest or employee satisfaction.
• Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence.
• Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.
• Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results.
• Develops an operational strategy that is aligned with the brand's business strategy and leads its execution.
• Makes and executes key decisions to keep property moving forward towards achievement of goals.

Managing Property Operations

• Strives to improve service performance.
• Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis.
• Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.
• Ensures core elements of the service strategy are in place to produce the desired results.
• Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.

Leading Property Operations Teams

• Establishes a vision for product and service delivery on property.
• Champions the brand's service vision for product and service delivery and ensuring alignment amongst the property leadership team.
• Ensures employees are treated fairly and equitably.

Managing and Conducting Human Resources Activities

• Observes service behaviors of employees and providing feedback to individuals and/or managers.
• Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.
• Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.
• Utilizes an "open door" policy and reviewing employee satisfaction results to identify and address employee problems or concerns.
• Stays knowledgeable of leadership talent in the property.
• Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous.
Be
where you can do your best work,
begin
your purpose,
belong
to an amazing global team, and
become
the best version of you.

Company Description
paradise of paradoxes.
25hours hotel jakarta the oddbird is a space that celebrates culture and lifestyle with nostalgia, authenticity, and genuine hospitality. It embodies poetic contrasts-the paradise of paradoxes. Nestled in the heart of the sudirman central business district (scbd) within district8, 25hours hotel jakarta the oddbird stands tall with 38 stories, featuring 210 rooms and 135 serviced apartments rising above ashta mall in the senopati area, the city's hottest business and lifestyle district.

Job Description
Primary Responsibilities
Business Performance

• Support the annual budgeting process and financial forecast for the operations departments
• Ensure that all operations departments are maximizing revenue and profit potentials while minimizing costs and staying within budget guidelines
• Analyze monthly P&L and month-end reports, identify deviation from business plan goals
• Gather and report financial information to the General Manager

Operation

• Develop, recommend, implement and manage the operational department's annual and long term goals
• Conduct daily briefing with management on current key activities
• Ensures optimal compliance with corporate focus audit, local health and safety, and other statutory regulations
• Evaluates changes in guest needs, guest mix and competitive set. Recommend appropriate products/services and operational changes as necessary
• Anticipate and address guest issues, establish proactive processes to promote guest satisfaction
• Communicate in an effective and timely manner with General Manager and Executive Committee on matters which require their attention
• Represent the Brand in projecting a credible image to the market, residents and colleagues alike
• Be present to personally welcome key residents and patrons, and entertain key accounts' representatives
• Help to ensure all Marketing and PR Communications materials are in compliance with the Brand Marketing guidelines
• Be visible around the hotel and show an active interest in our colleagues' welfare
• Help and support in establishment of positive owner relations through proper and appropriate communications with the appointed Owner's representative
• Follow appropriate protocol in communicating with the appointed Owner's representative and keep the General Manager informed of such communications

Team Management

• Manage performance issues that arise within the operational departments. Train, develop, coach and counsel, conduct performance evaluations and resolve problems of departmental team members and managers
• Assist General Manager with interviews, selection and recruitment of operations departments management team
• Identify and develop team members with potential
• Conduct performance review and manages performance issues that arise within the operations departments management team
• Constantly monitor team members performance, attitude and degree of professionalism

Qualifications

Knowledge And Experience

• Bachelor's Degree from a reputable hospitality school preferred
• Minimum 3 years of operational management experience in a similar capacity
• High degree of professionalism with strong understanding of hotel operations and business acumen
• Excellent reading, writing and oral proficiency in English language
• Ability to communicate in a local language where the hotel operates is desirable
• Strong working knowledge of MS Excel, Word, & PowerPoint

Competencies

• Strong leadership, interpersonal and training skills
• Ability to lead expatriates and local colleagues effectively
• Excellent communication and customer contact skills
• Results and service oriented with an eye for details
• Ability to multi-task, work well in stressful & high-pressure situations
• A team player & builder
• A motivator & self-starter
• Well-presented and professionally groomed at all times

Additional Information

This vacancy is open to applications from both Indonesian nationals and expatriates

Responsibilities Supervise work at all levels (receptionists, kitchen staff, maids, office employees etc.) and set clear objectives Plan activities and allocate responsibilities to achieve the most efficient operating model Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits Develop and implement an intuitive and efficient marketing strategy to promote the hotel's services Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.) Deal with maintenance issues, shortages in staff or equipment, renovations etc. Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc. Inspect facilities regularly and enforce strict compliance with health and safety standards Requirements and skills Proven experience as Hotel Manager or relevant role Fluency in English; knowledge of other languages is a plus Understanding of all hotel management best practices and relevant laws and guidelines Working knowledge of MS Office; knowledge of hotel management software (PMS) is an advantage Excellent customer service skills as well as a business mindset Demonstrable aptitude in decision-making and problem-solving Reliable with an ability to multi-task and work well under pressure Outstanding leadership skills and a great attention to detail Degree in Business Administration, Hotel/Hospitality Management or relevant field

Job Type: Full-time

PT AMERTHA BUMI MAS sedang membuka lowongan untuk posisi Penuh waktu Hotel Manager di Mas, Bali. Lamar sekarang untuk menjadi bagian dari tim kami.

Kualifikasi pekerjaan:

• Mencari kandidat untuk bekerja pada:
• Senin: Pagi, Siang, Sore
• Selasa: Pagi, Siang, Sore
• Rabu: Pagi, Siang, Sore
• Kamis: Pagi, Siang, Sore
• Jum'at: Pagi, Siang, Sore
• Sabtu: Pagi, Siang, Sore
• Minggu: Pagi, Siang, Sore
• Diperlukan 1 tahun pengalaman kerja yang relevan untuk posisi ini
• Gaji yang diinginkan: Rp5,000,000 - Rp7,000,000 per bulan

DICARI CEPAT

OPERATIONAL MANAGER VILLA

About Us

Kasbah Properties is a newly established property management company located in the serene village of Mas, Ubud. We specialize in managing and renting villas and apartments, providing high-end service to both guests and property owners.

Position Overview

We are looking for a proactive and experienced OPERATIONAL MANAGER to lead the full setup and daily operations of the company. This role involves overseeing multiple departments and ensuring operational excellence from the ground up.

Key Responsibilities

• Company Setup & Team Formation: Build the foundation of the company and recruit/manage staff.

• Sales & Marketing: Drive both online and offline marketing efforts, especially through platforms like Instagram, to increase bookings.

• Guest Services: Supervise guest check-ins/outs and handle any issues to ensure top-tier customer satisfaction.

• Property Oversight: Regularly inspect all rental units to maintain high standards.

• Finance & Admin: Manage basic accounting, budgeting, and oversee administrative functions.

• Recruitment: Lead the hiring process to grow a reliable and efficient team.

Requirements

• Previous experience as a Operational manager or similar leadership role in property management or hospitality.

• Strong leadership and problem-solving skills.

• Digital marketing and social media familiarity.

• Fluent in English; Bahasa Indonesia is a plus.

• Based in or willing to relocate to Ubud.

We Are Hiring – Hotel Manager (Expatriate) | Bali

A boutique hotel located in Bali is looking for a highly experienced and dynamic Hotel Manager to lead our operations and ensure exceptional guest experiences.

Requirements:

• Expatriate, currently residing in Bali

• Proven experience as a Hotel Manager or in a senior leadership role within hospitality

• Strong leadership, organizational, and problem-solving skills

• In-depth knowledge of hotel operations, guest relations, and staff management

• Ability to drive operational excellence and maintain high service standards

If you or someone in your network is interested, please feel free to reach out to me directly or send your CV to

At Bombora Medewi, Manager will play a key leadership role in managing day-to-day operations, supporting team performance, and aligning the organization with its mission of a 5-star experience for all.

This role bridges strategy with execution — ensuring that all departments (hospitality, education, HR, finance, events, etc.) work in harmony to deliver an exceptional experience for our guests, clients, and team members.

An ideal manager at Bombora Medewi leads with empathy, clarity, and strength — able to inspire the team by example solve problems calmly and uphold our community surf/holiday experience with a driven, approach to all.

Responsibilities:

• Oversee Daily Operations

Ensure all departments and facility operate smoothly and efficiently with an eye for continuous improvement.
- Team Leadership & Development

Guide and support leaders and staff, conduct regular check-ins, and foster a culture of collaboration, accountability, personal growth, and personal responsibility throughout.
- Strategic Planning & Execution

Develop and implement short- and long-term goals in alignment with Bombora's mission of 5-star excellence and impressions.
- Budgeting & Financial Oversight

Monitor budgets, control and 'police' supply and operational costs, collaborate with Finance to ensure financial sustainability and maximize cost controls without detriment to quality.
- Quality Control & Guest Experience

Uphold 5-star standards in service, quality, product, cleanliness, safety, and the overall Bombora experience.
- Staff Management & Scheduling

Approve schedules, ensure proper staffing levels, and resolve HR-related matters, plus create a positive yet also enjoyable environment for guest, customers, and staff.
- Cross-Departmental Coordination

Ensure smooth communication and workflow between areas such as Sales/FO, IT, Kitchen, Housekeeping, R+M, restaurant, all.
- Crisis & Conflict Management

Handle operational issues such as staff or negative guest feedback promptly and diplomatically with a 100% positive outcome, lateral thinking a must.
- Compliance & Safety

Ensure all operations comply with local laws, health, and safety regulations, permits licensing, and internal policies.
- Reporting to Directors/Founders

Provide regular updates, reports, and recommendations to the Founders/Directors regarding performance, issues, and improvement areas.

Requirements:

1. Proven Leadership Experience

2. Minimum 4 years in a successful managerial or leadership role displaying aptitude and outcomes

3. Experience in hospitality or educational environments is highly preferred
4. The ability to grasp theory and show practical skills in basic day to day operations

5. Strong People Management Skills

6. Ability to lead, mentor, and motivate a small dedicated team with empathy and clarity

7. Skilled in conflict resolution, staff training, and development

8. Operational Excellence

9. Experience overseeing daily operations in a dynamic, multi-functional yet small setting yet expanding business

10. Strong organizational skills with the ability to manage priorities across teams

11. Financial and Strategic Acumen

12. Able to manage budgets, control costs, and support financial decision-making

13. Strategic and lateral thinker with hands-on execution capabilities

14. Excellent Communication

15. Fluent in English (written and spoken)

16. Strong interpersonal skills and ability to represent PT Bombora Resort with professionalism and soul

17. Tech and System Knowledge

18. Familiar with digital tools such as scheduling apps, Google Workspace, OTA's, E-Commerce, and project management platforms

19. Problem-Solving Mindset

20. Calm under pressure with a proactive, solution-oriented approach with a prevention mindset versus correction

21. Ability to handle operational and team-related challenges effectively

22. Cultural Alignment

23. Deep understanding and respect for the beach and surfing culture and community values

24. A strong commitment to Bombora's mission, lifestyle, and goals.

25. Education

26. Bachelor's degree in business, Hospitality Management, or related fields is a plus. Multilingual (e.g. Japanese) an advantage.

27. Location & Flexibility

28. Willing to be based in beautiful West Bali absolute beachfront location.

29. Will require flexible with working hours, including weekends or events as needed
30. Relocation supported

ENGLISH REPLYS ONLY ACCEPTED

We are looking for an experienced leader to join our team as Hotel Manager at favehotel Olo Padang

Requirements:

• Minimum 2 years of experience as a General Manager or 3-5 years in a senior management role
• Strong leadership, communication, and people management skills
• Proven track record in hotel operations, sales & marketing, and financial performance.
• Ability to build, lead, and motivate a team to achieve high standards
• Fluent in English

HeHa Sky View sedang membuka lowongan untuk posisi Penuh waktu Hotel Manager di Bukit, Jogja. Lamar sekarang untuk menjadi bagian dari tim kami.

Kualifikasi pekerjaan:

• Tersedia jam fleksibel
• Diperlukan 2-3 tahun pengalaman kerja yang relevan untuk posisi ini
• Gaji yang diinginkan: Rp4,500,000 - Rp5,200,000 per bulan

Deskripsi Pekerjaan

• Mengatur jadwal dan supervisi tim butler (multitasking).
• Memastikan layanan tamu (check-in/out, antar barang, sarapan) berjalan lancar.
• Mengontrol kebersihan dan kesiapan unit glamping sebelum tamu check-in dan check-out
• Menangani komplain ringan dan memastikan kepuasan tamu selama menginap.
• Melakukan koordinasi dengan tim reservasi & front office soal data tamu dan permintaan khusus.
• Memastikan sarapan disiapkan dan diantar sesuai jadwal.
• Melakukan monitoring inventaris ringan (amenities, handuk, galon, alat sewa tamu).
• Melakukan Dokumentasi log harian & pelaporan kondisi fasilitas.

Kualifikasi

• Pendidikan Minimal SMK/D1/D3 Perhotelan
• Berpengalaman minimal 2 tahun di bidang Front Office Perhotelan
• Menguasai Aplikasi OTA dan juga MS Office