What Hotel Management Jobs are in Indonesia?

As the In-Force Management Lead, you will be responsible for developing and executing strategies that maximize portfolio value through effective management of policy persistency, premium conservation, claims monitoring, and customer value enhancement initiatives. This role will serve as a key business partner across Actuarial, Distribution, Product, Risk, Claims, and Finance functions to monitor portfolio performance, identify emerging risks and opportunities, and drive initiatives that support sustainable business growth and profitability.
**Position Responsibilities:**
+ Lead the development and execution of in-force management strategies to maximize portfolio value and profitability.
+ Monitor portfolio performance across key indicators including persistency, premium collection, reinstatement, claims experience, claim trends, and customer lifetime value.
+ Support risk management initiatives through continuous monitoring of lapse/persistency (including partial withdrawals) and claims (mortality & morbidity) experience indicators.
+ Identify trends, risks, and opportunities within the in-force portfolio and provide actionable recommendations to improve claims performance and persistency level, while maintaining customer-centric outcomes.
+ Partner with Product/Pricing and Actuarial teams to assess in-force product performance and profitability and collaborate closely with Distribution Line 1B and Risk teams on in-force portfolio monitoring, persistency management, claims experience oversight, and the identification and mitigation of emerging portfolio risks to ensure sustainable business growth and profitability.
+ Support long-term strategic planning for in-force business growth and profitability.
+ Represent the in-force management function in strategic business discussions and management forums.
**Required Qualifications:**
+ Bachelor's degree or equivalent experience.
+ Minimum 7 years of experience in Life Insurance, with exposure to one or more of the following areas: In-Force Management, Product Pricing, Actuarial Valuation, Business Strategy, Portfolio Management, Bancassurance or Distribution Management.
+ Strong understanding of Life Insurance business fundamentals, products, policyholder lifecycle and portfolio profitability.
+ Knowledge of persistency management, retention strategies, premium conservation, and customer value management.
+ Understanding of claims experience analysis, portfolio risk monitoring, and insurance profitability drivers.
+ Experience leading cross-functional projects involving Product, Actuarial, Distribution, Claims, Risk, Finance, and Operations teams.
**Preferred Qualifications:**
+ Stakeholder management and influencing skills across multiple functions and seniority levels.
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido

**Additional Information**
**Job Number**
**Job Category** Revenue Management
**Location** Jalan Embong Malang 85-89, Surabaya, Jawa Timur, Indonesia, 60261
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Leads inventory management and analysis activities and staff in a given market. The position may have primary leadership responsibilities for a sub-set of hotels within the market and will partner with stakeholders on setting sales and revenue strategies. Position has overall responsibility for managing rooms and space inventory and ensures inventory is allocated and restricted properly to maximize revenue and profits. Ensures all rates, packages, and hotel sales strategy information is built in the hotel(s)' inventory systems. Develops and/or uses analytical tools and systems to maximize revenues and profit. Position is accountable for preparing forecasts, budgets and projections.
**CANDIDATE PROFILE**
**Education and Experience**
A degree in a relevant business discipline preferred or demonstration of equivalent work experience.
**CORE WORK ACTIVITIES**
**Managing Revenue Management Projects and Strategy**
- Position contributes to sales strategy, evaluates effectiveness and prepares historical and future analysis of revenue and profit opportunities
- Provides inventory management functional expertise and leadership to sales leaders.
- Provides revenue management functional expertise and leadership to general managers, property leadership teams and market sales leaders.
- Provides critical input to market leaders for development of property sales strategy. May prepare for and lead sales strategy meetings for hotels in sub-market
- Understands and accurately represents individual property sales needs.
- Manages room authorizations, rates and restrictions.
- Utilizes brand's revenue management systems and tools to ensure that revenue and profit are maximized.
- Serves as an inventory and restriction expert for other Revenue Management leaders and stakeholders.
- Manages inventory to maximize cluster rooms revenue.
- Prepares sales strategy critique.
- Prepares budgets for transient, group and catering.
- Updates market knowledge and aligns strategies and approaches accordingly.
- Assists hotels with pricing and provides input on business evaluation recommendations.
- Serves as a demand expert for team members, GMs, and regional stakeholders
- Ensures that the hotel(s)' sales strategies are effectively implemented in the inventory systems.
- Provides recommendations to improve effectiveness of revenue management processes.
- Understands and communicates the value of the brand name as it relates to franchise partnerships and revenue management opportunities.
- Promotes and protects brand equity.
- Participates in quarterly regional reviews.
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
- Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.
- Establishes long-range objectives and specifies the strategies and actions to achieve them.
- Takes a predetermined strategy and driving the execution of that strategy.
- Demonstrates knowledge of job-relevant issues, products, systems, and processes.
- Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements.
**Analyzing and Reporting Revenue Management Data**
- Actively participates in the weekly and long range forecasts.
- Compiles information, analyzes and monitors actual sales against projected sales.
- Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
- Analyzes information and evaluates results to choose the best solution and solve problems.
- Uses computers and computer systems (including hardware and software) to, set up functions, enter data, or process information.
- Generates and provides accurate and timely results in the form of reports, presentations, etc.
- Prepares forecasts of revenue, profit, demand and occupancy for rooms for prescribed timeframes.
- Prepares revenue and profit opportunity analysis.
- Provides revenue analysis functional expertise and leadership to general managers, property leadership teams and sales leaders.
- Extracts and analyzes data in order to draw viable/actionable business conclusions.
- Compiles information, analyzes and monitors actual sales against projected sales.
- Assists with account diagnostics process and validates conclusions.
**Building Successful Relationships**
- Develops and manages internal key stakeholder relationships.
- Provides targeted and timely communication of results, achievements and challenges to all stakeholders.
- Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
- Serves as the liaison, when necessary, between property and regional/corporate systems support.
**Managing and Conducting Human Resources Activities**
- Interviews and hires employees with the appropriate skills to meet the business needs of the operation.
- Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Uses all available on the job training tools for employees.
- Communicates performance expectations in accordance with job descriptions for each position and monitors progress.
- Conducts employee performance appraisals according to Standard Operating Procedures.
- Administers bonus and incentive programs.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
- Solicits feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems and concerns on a continuous bases.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Housekeeping & Laundry
**Location** No.966 Longxiang West 1st Street, Manado, Indonesia, Indonesia, 95377
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.
No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 18,000 trained professionals in a worldwide network of over 340 locations across six continents. Expeditors' promise, "You'd be surprised how far we'll go for you." is not mere hype; it is our commitment to go beyond the expectations of what companies need from a global logistics provider. Our culture is about exceeding our customers' expectations and providing a place for our employees to make a career.
+ Ensure smooth and timely process flow for shipments.
+ Ensure accurate and timely client billing. Understand all the elements of Order Management DLSOP in Indonesia and correctly interpret this information to fulfill our customers' instructions and expectations.
+ Ensure accurate and timely data entry into our operating system.
+ Ensure compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements.
+ Understand department process flow, constantly looking for areas of improved efficiency.
+ Overseas communications, timely responses to emails and requests (internal and external).
+ Utilize all technology tools available in the company to perform customer service and operations duties.
+ Fluent in English
+ Good computer skills (Excel, Word, PowerPoint)
+ Pro-active, strong organizational skills
+ Understanding of ocean documentation process a plus
+ 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
+ Have completed any applicable probationary period.
+ Must not currently be on a performance improvement plan, and must not have a letter of reprimand issued within the twelve (12) months preceding application for an open position.
+ Meet the minimum requirements for the job and be able to perform the essential functions of the position with or without reasonable accommodation.
+ Application Closing: Jul. 31st, 2026

**Additional Information**
**Job Number**
**Job Category** Housekeeping & Laundry
**Location** No.966 Longxiang West 1st Street, Manado, Indonesia, Indonesia, 95377
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Housekeeping & Laundry
**Location** Jl. Asia Afrika No.81 Braga Kec. Sumur Bandung, Bandung, West Java, Indonesia, 40111
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.
No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Tribute Portfolio is a family of independent hotels drawn together by a sense of character and passion for captivating design, vibrant social scenes, and experiences that feel like the real deal. Tribute Portfolio hotels are emboldened to stay true to their own character - they each tell their own design story, connect with their surrounding communities and proudly show off their individual brand identity. In joining Tribute Portfolio, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Housekeeping & Laundry
**Location** Jl. Asia Afrika No.81 Braga Kec. Sumur Bandung, Bandung, West Java, Indonesia, 40111
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Tribute Portfolio is a family of independent hotels drawn together by a sense of character and passion for captivating design, vibrant social scenes, and experiences that feel like the real deal. Tribute Portfolio hotels are emboldened to stay true to their own character - they each tell their own design story, connect with their surrounding communities and proudly show off their individual brand identity. In joining Tribute Portfolio, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Staff Collection Management Information
Location:
Jakarta Selatan, Jakarta, ID, 12560
Brand: HSBC
Area of Interest:
Closing Date:
Date: 3 Jul 2026
**Job description**
**Some careers shine brighter than others.**
If you're looking for a role that will help you stand out at HSBC, take a look at how you can fulfil your potential.
International Wealth and Premier Banking (IWPB) helps deliver on HSBC's purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities, and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors, and entrepreneurs. International Wealth and Premier Banking provides a leading premium proposition through Premier Banking and, together with our Private Bank, are present across the world's most important markets, booking centres, and corridors most valued by our clients. Our wealth offering is further enhanced through our best-in-class manufacturing capabilities in Asset Management and Insurance.
**Responsibilities:**
+ Prepare daily/monthly reports to support collection operation.
+ Provide new report according to user needs.
+ Prepare adhoc report. For this responsibility, staff have to understand the need for new data as described by internal clients to support collection operation or decision making and translate those needs in SQL Query/phyton code/Excel Macro/other data processing tools against our database to provide the result/report as needed/requested.
**To be successful in this role, you should meet the following requirements:**
+ Bachelor's degree
+ Working skill in coding SQL query, Macro Excel
+ Working skill in phyton and Altair will be an advantage
+ Able to interpret user need into statistical analysis
+ Diligent, high integrity, dependable, and open minded
+ Able to work independently and in a team.
**You'll achieve more at HSBC**
HSBC is committed to building a culture where all employees are valued, respected and every opinion counts. We take pride in providing a workplace that fosters professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. We want everyone to **achieve** their potential with **equality** regardless of gender, ethnicity, disability, religion, age, or any other trait protected by applicable law. If you need any support or have any access requirements, we encourage you to inform us through email **at** at the time of your application, so that we can support you through your recruitment journey.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Lead, Product Management (Technical Regulatory Compliance)
Overview
Technology Regulatory Execution team plays a pivotal role in supporting Mastercard's products and technology ecosystem, ensuring platforms remain reliable, secure, and aligned with Mastercard's technology standards. Operating at the intersection of innovation, compliance, and operational excellence, the team helps address an evolving regulatory environment while advancing Site Reliability Engineering (SRE) practices and program controls over operations and modernization efforts that improve resilience, scalability, and performance.
The Role
As a Lead, Product Management (Technical Regulatory Compliance) in Indonesia, your role will involves being technology consultant and strategic partner to the business, ensuring regulatory compliance and fostering innovation. You will partner with business teams to offer leadership and guidance to manage technology regulatory needs, managing projects and collaborating with global teams to solve business regulatory challenges while ensuring alignment with business goals.
- Establish key milestones and goals, developing clear project plans with measurable outcomes, regularly reviewing progress, overseeing project timelines, creating detailed schedules, updating them based on progress, and communicating changes to keep the team aligned.
- Effectively manage risks and interdependencies between projects by developing comprehensive plans, identifying potential risks, and implementing mitigation strategies to ensure alignment and seamless execution.
- Maintain program documentation and develop relationships by creating detailed project documentation and collaborating with stakeholders to gain support and ensure the success of initiatives.
- Provide advanced technical knowledge in the payments environment to support compliance with industry standards and regulatory requirements, while staying updated on the latest developments to enhance offerings.
- Leverage technology capabilities within Mastercard, to support innovative solutions for business and regulatory challenges, understanding the full spectrum of resources available.
- Collaborate with business managers to ensure alignment with organizational goals, regularly communicating to understand needs and support broader objectives.
- Identify opportunities for improvement and promote IT alignment with business, continuously assessing processes and systems, and implementing changes to drive efficiency and innovation.
About you
- Strong understanding of product development methodologies, principles, theories, and concepts.
- Organized with expert facilitation skills in fluid environments influenced by local market conditions and evolving regulations.
- Project management experience in high-focus, risk technology projects.
- Thrive in fast-paced settings. High-energy, can-do attitude, strong ownership, and desire to succeed with analytical, technical, and strategic skills. Experience in technology and regulatory compliance within the payments industry. Ability to translate technical information into business terms and vice versa.
- Effectively collaborate in a geographically distributed team and organization.
- Navigate complex relationships with persuasive presence and effectively communicate between technology and business stakeholders.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.