Hotel Operations Manager
80111 Denpasar, Bali
IDR12 month
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Posted today
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Job Description
Our client, a prestigious hospitality establishment in **Denpasar, Bali, ID**, is seeking an experienced and dedicated Hotel Operations Manager. This pivotal role oversees the day-to-day operations of the hotel, ensuring exceptional guest experiences, efficient service delivery, and profitability. The ideal candidate will possess strong leadership skills, a deep understanding of hotel management principles, and a passion for service excellence.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Manage and coordinate all hotel departments, including Front Office, Housekeeping, Food & Beverage, and Maintenance, to ensure seamless operations.
- Develop and implement operational strategies to enhance guest satisfaction, service quality, and operational efficiency.
- Oversee budgeting, financial performance, and cost control measures for all departments.
- Ensure compliance with all health, safety, and hygiene regulations and standards.
- Recruit, train, motivate, and manage hotel staff to foster a high-performance culture.
- Handle guest inquiries, complaints, and feedback promptly and professionally.
- Monitor and manage inventory, supplies, and equipment to ensure optimal availability and cost-effectiveness.
- Conduct regular inspections of the hotel premises to maintain high standards of cleanliness, maintenance, and presentation.
- Collaborate with the Sales and Marketing team to drive revenue and occupancy rates.
- Analyze operational data and financial reports to identify areas for improvement and implement corrective actions.
- Foster a positive and collaborative work environment for all staff members.
- Develop and implement standard operating procedures (SOPs) to enhance operational consistency.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree is a plus.
- Minimum of 5 years of experience in hotel management, with at least 2 years in a supervisory or managerial role.
- Proven track record of successful hotel operations management and driving profitability.
- Strong knowledge of hotel operations, including front desk, F&B, housekeeping, and revenue management.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in Property Management Systems (PMS) and other hotel management software.
- Strong financial acumen and experience with budgeting and P&L management.
- Ability to remain calm and effective in high-pressure situations.
- Customer-focused with a commitment to delivering outstanding service.
- Fluency in English and Bahasa Indonesia is required; other languages are a plus.
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0
Hotel Operations Manager
80361 Denpasar, Bali
IDR10000000 month
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client, a prominent hospitality establishment in Denpasar, Bali, ID , is seeking a skilled and experienced Hotel Operations Manager. This critical role involves overseeing the day-to-day operations of the hotel, ensuring exceptional guest experiences, and managing various departments to maintain high standards of service and efficiency. You will be responsible for managing front desk, housekeeping, F&B operations, and coordinating with other hotel staff to ensure smooth functioning. The ideal candidate will have extensive experience in hotel management, strong leadership skills, and a deep understanding of the hospitality industry. Key responsibilities include:
- Directing and overseeing the daily operations of all hotel departments, including Front Office, Housekeeping, Food & Beverage, and Maintenance.
- Ensuring the highest standards of guest service are maintained across all touchpoints.
- Developing and implementing operational strategies to improve efficiency, guest satisfaction, and profitability.
- Managing departmental budgets, controlling costs, and identifying opportunities for revenue enhancement.
- Recruiting, training, motivating, and managing hotel staff to ensure high performance and professional development.
- Resolving guest complaints and ensuring prompt and effective solutions are provided.
- Maintaining the physical appearance and cleanliness of the hotel property.
- Ensuring compliance with all health, safety, and legal regulations.
- Collaborating with the Sales and Marketing teams to drive occupancy and revenue.
- Monitoring industry trends and implementing best practices to enhance the hotel's competitive position.
This advertiser has chosen not to accept applicants from your region.
1
Hotel Operations Director
80114 Denpasar, Bali
IDR15 month
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client is seeking a seasoned and dynamic Hotel Operations Director to oversee all operational aspects of their prestigious hotel in Denpasar, Bali. This role is pivotal in ensuring the highest standards of service excellence, guest satisfaction, and operational efficiency across all hotel departments. You will be responsible for managing day-to-day operations, including front office, housekeeping, food and beverage, and property maintenance. Key duties include developing and implementing operational strategies, managing budgets, optimizing resource allocation, and ensuring compliance with health, safety, and hospitality regulations. The ideal candidate will possess a degree in Hospitality Management, Business Administration, or a related field, with extensive experience in hotel management, preferably in a director-level role. Proven leadership skills, with the ability to motivate and manage a diverse team, are essential. Strong financial acumen, including budget management and P&L responsibility, is required. You should be adept at problem-solving, decision-making, and implementing service improvements. Excellent communication, interpersonal, and guest relations skills are crucial for interacting with guests and staff. A deep understanding of the hospitality industry trends and best practices is necessary. Experience in market analysis and strategic planning to drive revenue growth and enhance guest experiences is highly valued. You must be passionate about delivering exceptional service and creating memorable experiences for guests. This position requires a hands-on approach and the ability to work effectively under pressure in a fast-paced environment. If you are a dedicated hospitality leader ready to make a significant impact on Bali's vibrant tourism scene, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.
2
Hotel Operations Manager
80361 Denpasar, Bali
IDR10000000 month
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client is seeking a dynamic and experienced Hotel Operations Manager to oversee all aspects of daily operations at their prestigious establishment in **Denpasar, Bali, ID**. This role requires a hands-on leader with a passion for hospitality, a strong understanding of operational efficiency, and a commitment to delivering exceptional guest experiences. You will be responsible for managing various departments, ensuring seamless service delivery, and contributing to the overall success and profitability of the hotel.
Key Responsibilities:
Key Responsibilities:
- Oversee the day-to-day operations of all hotel departments, including Front Office, Housekeeping, Food & Beverage, and Maintenance.
- Ensure the highest standards of guest service are consistently met and exceeded.
- Develop and implement operational policies and procedures to enhance efficiency and guest satisfaction.
- Manage departmental budgets, control costs, and optimize revenue generation.
- Recruit, train, motivate, and manage hotel staff, fostering a positive work environment.
- Conduct regular staff performance reviews and provide constructive feedback.
- Ensure compliance with all health, safety, and hygiene regulations.
- Handle guest complaints and resolve issues promptly and professionally.
- Collaborate with the Sales and Marketing teams to drive occupancy and revenue.
- Monitor industry trends and implement best practices to maintain a competitive edge.
- Maintain strong relationships with suppliers and vendors.
- Prepare operational reports for senior management.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel operations, with at least 2 years in a management or supervisory role.
- Proven track record of successfully managing multiple hotel departments.
- In-depth knowledge of hotel operations, including Front Desk, F&B, Housekeeping, and Revenue Management.
- Strong leadership, communication, and interpersonal skills.
- Excellent problem-solving and decision-making abilities.
- Proficiency in hotel management software (PMS) and Microsoft Office Suite.
- Ability to work flexible hours, including weekends and holidays.
- A strong commitment to guest satisfaction and service excellence.
- Experience in the Balinese hospitality market is a plus.
This advertiser has chosen not to accept applicants from your region.
3
Hotel Operations Manager
80111 Denpasar, Bali
IDR18000000 month
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client is seeking an experienced and dynamic Hotel Operations Manager to oversee the daily operations of their premier establishment in Denpasar, Bali, ID . This crucial role ensures the highest standards of guest service, operational efficiency, and staff performance across all departments, including front desk, housekeeping, food and beverage, and maintenance. The ideal candidate will possess exceptional leadership qualities, a deep understanding of the hospitality industry, and a proven ability to manage diverse teams and complex operational challenges. You will be responsible for implementing strategic initiatives to enhance guest satisfaction, optimize revenue, and control costs. Key responsibilities include managing and coordinating all hotel departments to ensure seamless operations; developing and implementing operational policies and procedures; overseeing staff recruitment, training, and performance management; monitoring budget and financial performance, identifying areas for cost savings; ensuring compliance with health, safety, and hygiene standards; managing inventory and procurement for operational supplies; resolving guest complaints and ensuring service recovery; and working closely with other management to achieve overall business objectives. This position requires strong problem-solving skills and the ability to work under pressure in a fast-paced environment. Join our client to lead a team dedicated to providing unforgettable guest experiences.
Qualifications:
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel management or operations.
- Proven track record of successful hotel operations and guest satisfaction.
- Strong leadership, communication, and interpersonal skills.
- In-depth knowledge of hotel operations, including front office, housekeeping, F&B, and maintenance.
- Experience with hotel management software (PMS).
- Budgeting and financial management skills.
- Ability to handle stressful situations and make sound decisions.
This advertiser has chosen not to accept applicants from your region.
4
Hotel Operations Manager
80361 Denpasar, Bali
IDR18000000 month
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client is seeking a seasoned and dynamic Hotel Operations Manager to oversee the day-to-day operations of their esteemed property in **Denpasar, Bali, ID**. This position offers flexibility and the possibility of remote oversight with regular on-site presence as needed. The Hotel Operations Manager will be responsible for ensuring the highest standards of guest service, operational efficiency, and profitability across all hotel departments, including front desk, housekeeping, F&B, and maintenance. Key duties include managing departmental budgets, developing operational strategies, overseeing staff performance and training, maintaining quality control, and ensuring compliance with health and safety regulations. The ideal candidate will have extensive experience in the hospitality industry, strong leadership abilities, and a passion for delivering exceptional guest experiences.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Oversee all operational departments to ensure seamless service delivery.
- Manage and develop departmental budgets to maximize profitability.
- Implement and maintain high standards of guest service.
- Lead and motivate a diverse team of hotel staff.
- Conduct regular staff training and performance evaluations.
- Ensure compliance with all health, safety, and sanitation regulations.
- Manage inventory and ensure efficient resource allocation.
- Develop and implement strategies to enhance guest satisfaction and loyalty.
- Liaise with owners, management, and local authorities.
- Monitor industry trends and implement best practices.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel management or operations.
- Proven track record of successfully managing hotel operations.
- Strong leadership, communication, and interpersonal skills.
- Experience with hotel management software (PMS).
- Knowledge of financial management and budgeting.
- Ability to work under pressure and make sound decisions.
- A passion for the hospitality industry and a commitment to excellence.
This advertiser has chosen not to accept applicants from your region.
5
Hotel Operations Manager
80112 Denpasar, Bali
IDR19000000 Annually
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client, a premier hospitality provider, is seeking a dynamic and experienced Hotel Operations Manager to lead the operational excellence of our esteemed hotel in **Denpasar, Bali, ID**. This role is critical in ensuring seamless daily operations, exceptional guest experiences, and the overall profitability of the property. The ideal candidate will possess extensive experience in hotel management, with a proven ability to oversee front desk, housekeeping, food and beverage, and maintenance departments. Responsibilities include developing and implementing operational strategies, managing departmental budgets, ensuring compliance with hospitality standards, and maintaining high levels of guest satisfaction. You will be responsible for staff recruitment, training, and performance management, fostering a positive and productive work environment. Strong leadership, communication, and problem-solving skills are essential. You will work closely with department heads to optimize efficiency, control costs, and enhance service quality. The successful candidate will be highly organized, detail-oriented, and possess a passion for the hospitality industry. This is an exceptional opportunity to contribute to the success of a renowned hotel and advance your career in hospitality management. You will be instrumental in upholding the hotel's reputation for outstanding service and creating memorable experiences for every guest. Regular review of operational performance metrics and implementation of corrective actions will be a key focus. We are seeking a hands-on manager who can inspire their team and ensure all aspects of hotel operations run smoothly and efficiently. The ability to anticipate guest needs and proactively address any issues that may arise is crucial for success in this demanding yet rewarding role. Your dedication to excellence will directly impact guest loyalty and the hotel's financial performance.
This advertiser has chosen not to accept applicants from your region.
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6
Remote Hotel Operations Analyst
80361 Denpasar, Bali
IDR10000000 month
WhatJobs
Posted today
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Job Description
Our client, a dynamic hospitality group, is seeking a highly analytical and detail-oriented Remote Hotel Operations Analyst. This fully remote position offers the chance to contribute to the operational excellence and profitability of their diverse portfolio of hotels. You will be responsible for collecting, analyzing, and interpreting operational data to identify trends, provide insights, and recommend strategies for improving efficiency, guest satisfaction, and financial performance.
Responsibilities:
Responsibilities:
- Collect and analyze operational data from various hotel departments, including front office, F&B, housekeeping, and maintenance.
- Develop and maintain dashboards and reports to track key performance indicators (KPIs) and operational metrics.
- Identify trends, patterns, and anomalies in operational data to pinpoint areas for improvement.
- Conduct root cause analysis for operational inefficiencies and guest complaints.
- Prepare comprehensive reports and presentations for management, highlighting findings and recommending actionable strategies.
- Collaborate with hotel management teams to implement operational improvements and monitor their effectiveness.
- Assist in budgeting and forecasting processes by providing data-driven insights.
- Benchmark operational performance against industry standards and best practices.
- Stay updated on hospitality industry trends and emerging technologies impacting operations.
- Ensure data accuracy and integrity across all reporting and analysis.
- Bachelor's degree in Hospitality Management, Business Administration, Statistics, Economics, or a related field.
- Minimum of 2 years of experience in hotel operations, analytics, or a related role within the hospitality industry.
- Strong analytical skills with proficiency in data analysis tools (e.g., Excel, SQL, Tableau, Power BI).
- Familiarity with Property Management Systems (PMS) and other hotel operational software.
- Excellent understanding of key hotel operational processes and KPIs.
- Strong report writing and presentation skills.
- Ability to work independently, manage multiple priorities, and meet deadlines in a remote environment.
- Detail-oriented with a commitment to accuracy.
- Good problem-solving and critical thinking abilities.
- Passion for the hospitality industry and driving operational improvements.
This advertiser has chosen not to accept applicants from your region.
7
Senior Hotel Operations Manager
80224 Denpasar, Bali
IDR15000000 month
WhatJobs
Posted today
Job Viewed
Job Description
Our client, a prestigious hospitality group, is looking for an experienced and dynamic Senior Hotel Operations Manager to oversee the daily operations of their flagship property in Denpasar, Bali . This role offers a hybrid work arrangement, blending essential on-site leadership with strategic remote planning and reporting. The successful candidate will be responsible for managing all hotel departments, including front desk, housekeeping, food and beverage, and maintenance, ensuring seamless guest experiences and operational efficiency. Key responsibilities include developing and implementing operational strategies to maximize revenue and guest satisfaction, managing budgets, controlling costs, and upholding the brand's reputation for excellence. You will lead and motivate a diverse team of staff, fostering a positive work environment, and providing ongoing training and development. Experience in handling guest relations, resolving complaints, and ensuring compliance with all health, safety, and licensing regulations is paramount. The ability to analyze performance metrics, identify areas for improvement, and implement corrective actions is crucial. This position requires strong leadership qualities, exceptional problem-solving skills, and a deep understanding of the hospitality industry. A passion for service, attention to detail, and a commitment to delivering outstanding guest experiences are essential. The ideal candidate will have a proven track record in hotel management and a strategic mindset to drive operational success. Collaboration with various departments and stakeholders, both on-site and remotely, will be a key aspect of this role. We are seeking a results-oriented professional who can contribute to the continued success and growth of our esteemed establishment.
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8
Remote Hotel Operations Director
80114 Denpasar, Bali
IDR22000000 month
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client is seeking a highly experienced and visionary Remote Hotel Operations Director to oversee and elevate the guest experience and operational efficiency across their portfolio. This fully remote leadership role is critical for setting strategic direction, ensuring brand standards are met, and driving profitability. You will be responsible for managing all aspects of hotel operations, including front desk, housekeeping, food and beverage, and event management. The ideal candidate will have a comprehensive understanding of the hospitality industry, exceptional leadership skills, and a proven ability to manage diverse teams. Strong financial acumen, including budgeting, forecasting, and cost control, is essential. You will work closely with on-site management teams to implement best practices, drive revenue growth, and enhance guest satisfaction. Experience with hotel management software and systems is highly desirable. This role demands outstanding communication, problem-solving, and decision-making abilities. You will also be responsible for ensuring compliance with health, safety, and security regulations. The ability to inspire and motivate teams from a distance, fostering a positive and productive work environment, is paramount. This is a unique opportunity to shape the future of a renowned hospitality brand while enjoying the flexibility of a remote working lifestyle. Responsibilities include developing and implementing operational strategies, monitoring industry trends, and driving innovation in guest services. You will also oversee staff training and development programs to ensure high levels of service delivery. A focus on guest feedback analysis and continuous improvement is key. We are looking for a strategic leader with a passion for hospitality who can manage and guide hotel operations effectively from afar.
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