Indonesia presents varied hotel job openings, ranging from 605 Hotels jobs in Indonesia
Event Manager - Luxury Hotels
60241 Surabaya, East Java
IDR12 month
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is seeking a creative and experienced Event Manager to oversee all aspects of event planning and execution for their prestigious hospitality establishments in **Surabaya, East Java, ID**. This role requires a blend of in-office strategic planning and on-site execution, making it a hybrid position. The Event Manager will be responsible for conceptualizing, organizing, and delivering memorable events, ranging from intimate gatherings to large-scale corporate functions and social celebrations. You will work closely with clients to understand their vision and translate it into flawlessly executed events, ensuring client satisfaction and upholding the highest standards of service.
Key Responsibilities:
Qualifications:
This hybrid role offers a dynamic work environment where you can blend strategic planning with hands-on event execution, contributing to the success of unique and high-profile events.
Key Responsibilities:
- Plan, coordinate, and execute a variety of events, including weddings, corporate meetings, conferences, galas, and social functions.
- Develop event concepts, themes, and layouts in collaboration with clients and internal teams.
- Manage event budgets, ensuring cost-effectiveness and profitability.
- Source and negotiate with vendors, including caterers, decorators, AV technicians, and entertainment providers.
- Oversee event logistics, such as venue setup, seating arrangements, timelines, and staffing.
- Develop detailed event schedules and manage on-site operations during events.
- Build and maintain strong relationships with clients, vendors, and other stakeholders.
- Ensure compliance with health, safety, and licensing regulations.
- Handle client inquiries, provide proposals, and manage contracts.
- Conduct post-event evaluations and gather feedback for continuous improvement.
Qualifications:
- Proven experience in event management, preferably within the hospitality or luxury sector.
- Strong organizational, project management, and multitasking skills.
- Excellent communication, interpersonal, and customer service skills.
- Creative thinking and problem-solving abilities.
- Proficiency in event planning software and Microsoft Office Suite.
- Ability to work under pressure and meet tight deadlines.
- Flexibility to work evenings, weekends, and holidays as required by event schedules.
- A passion for creating exceptional guest experiences.
- Knowledge of local vendors and suppliers in **Surabaya, East Java, ID**.
This hybrid role offers a dynamic work environment where you can blend strategic planning with hands-on event execution, contributing to the success of unique and high-profile events.
This advertiser has chosen not to accept applicants from your region.
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Operations Manager - Boutique Hotels
40115 Bandung, West Java
IDR9500000 month
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client, a group of distinctive boutique hotels, is seeking an experienced and hands-on Operations Manager to join their management team in **Bandung, West Java, ID**. This hybrid role emphasizes on-site leadership with opportunities for strategic planning and remote coordination. You will be responsible for overseeing the daily operations across various departments, including front office, housekeeping, food and beverage, and maintenance, ensuring the highest standards of service delivery and guest satisfaction. Your key responsibilities will involve managing staff performance, optimizing operational efficiency, controlling costs, and maintaining impeccable standards of cleanliness and presentation. You will also play a vital role in staff training and development, fostering a positive work environment, and proactively addressing guest feedback to enhance their experience.
The ideal candidate will have a Bachelor's degree in Hospitality Management or a related field, with at least 5 years of progressive experience in hotel operations, ideally within the boutique or luxury hotel sector. Proven leadership abilities, strong financial management skills, and a comprehensive understanding of hotel operations are essential. You should demonstrate excellent problem-solving capabilities and the ability to manage multiple priorities effectively. Exceptional communication and interpersonal skills are crucial for interacting with guests, staff, and suppliers. Experience with hotel management software and a passion for creating unique guest experiences are highly valued. If you are a dedicated and results-driven professional looking to contribute to the success of exceptional properties, we encourage you to apply.
The ideal candidate will have a Bachelor's degree in Hospitality Management or a related field, with at least 5 years of progressive experience in hotel operations, ideally within the boutique or luxury hotel sector. Proven leadership abilities, strong financial management skills, and a comprehensive understanding of hotel operations are essential. You should demonstrate excellent problem-solving capabilities and the ability to manage multiple priorities effectively. Exceptional communication and interpersonal skills are crucial for interacting with guests, staff, and suppliers. Experience with hotel management software and a passion for creating unique guest experiences are highly valued. If you are a dedicated and results-driven professional looking to contribute to the success of exceptional properties, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.
1
Operations Manager - Luxury Hotels
90210 Makassar, South Sulawesi
IDR28 month
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is a prestigious leader in the Hospitality & Tourism sector, seeking a dynamic and experienced Operations Manager to oversee the day-to-day operations of a premier luxury hotel in Makassar, South Sulawesi, ID . This role is critical in ensuring the highest standards of guest service, operational efficiency, and staff performance. The ideal candidate will have a proven track record in hotel management, exceptional leadership skills, and a passion for creating unforgettable guest experiences. You will be responsible for managing various departments, including front office, housekeeping, food and beverage, and security, ensuring seamless integration and optimal service delivery. Your ability to motivate teams, control costs, and maintain brand standards will be paramount to success. This position requires a hands-on approach and a commitment to excellence in a fast-paced environment.
Key Responsibilities:
Key Responsibilities:
- Oversee all hotel operational departments to ensure seamless service delivery and guest satisfaction.
- Develop and implement operational strategies to enhance efficiency, profitability, and service quality.
- Manage departmental budgets, control costs, and optimize resource allocation.
- Recruit, train, and motivate a high-performing team of hospitality professionals.
- Ensure compliance with all health, safety, and hygiene regulations.
- Maintain strong relationships with guests, addressing inquiries and resolving complaints promptly and professionally.
- Collaborate with the sales and marketing teams to drive revenue and occupancy rates.
- Conduct regular performance reviews and provide constructive feedback to staff.
- Implement and uphold the hotel's brand standards and service protocols.
- Monitor industry trends and competitor activities to identify areas for improvement and innovation.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel operations management, preferably in a luxury segment.
- Proven leadership and team management skills.
- Strong understanding of hotel operations, including F&B, Rooms Division, and Sales.
- Excellent financial acumen and budgeting skills.
- Exceptional customer service and interpersonal skills.
- Ability to work under pressure and make sound decisions in a fast-paced environment.
- Proficiency in hotel management software (PMS) and MS Office Suite.
- Fluency in English and Bahasa Indonesia is required.
- A passion for delivering exceptional guest experiences.
This advertiser has chosen not to accept applicants from your region.
2
Event Manager, Luxury Hotels
60241 Surabaya, East Java
IDR15 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is searching for a creative and organized Event Manager to oversee a portfolio of high-profile events for their luxury hotel properties located in Surabaya, East Java, ID . This role is essential for delivering exceptional guest experiences and driving revenue through successful event execution. The Event Manager will be responsible for the entire event lifecycle, from initial client consultation and concept development to budget management, vendor coordination, and on-site supervision. You will work closely with sales teams to secure new business and with operational departments to ensure seamless service delivery. Key responsibilities include developing detailed event plans, managing timelines, and ensuring all events adhere to quality standards and brand guidelines. This position requires a proactive approach to problem-solving and the ability to anticipate and address potential issues before they impact the event. The ideal candidate will have a strong understanding of the hospitality industry, particularly in luxury services. Excellent negotiation skills are needed for managing vendor contracts and achieving favorable pricing. Exceptional organizational and time-management abilities are critical for juggling multiple events simultaneously. A keen eye for detail and a passion for creating memorable experiences are paramount. This role requires a bachelor's degree in Hospitality Management, Marketing, or a related field, and at least 5 years of progressive experience in event planning and management, preferably within the luxury hotel sector. Strong proficiency in event management software and a passion for staying current with industry trends are necessary. The ability to work flexible hours, including evenings and weekends, is a requirement for this demanding yet rewarding position.
This advertiser has chosen not to accept applicants from your region.
3
Event Coordinator - Boutique Hotels
16511 Cimahi, West Java
IDR8000000 month
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client, a prestigious hospitality group known for its unique boutique hotels, is looking for a dynamic and detail-oriented Event Coordinator to join their team in Depok, West Java, ID . This role is perfect for an individual with a passion for creating memorable experiences and a flair for organization within the vibrant Hospitality & Tourism sector. You will be responsible for planning, executing, and managing a diverse range of events, from intimate gatherings to larger corporate functions, ensuring seamless delivery and exceptional client satisfaction.
Responsibilities:
Responsibilities:
- Plan and execute all types of events, including corporate meetings, weddings, social celebrations, and product launches.
- Liaise with clients to understand their event requirements, budget, and vision.
- Develop detailed event proposals, timelines, and budgets.
- Coordinate with internal hotel departments (e.g., catering, banquets, audiovisual) to ensure seamless event execution.
- Manage vendor relationships, including florists, entertainment, and transportation providers.
- Oversee on-site event operations, ensuring smooth flow and addressing any issues promptly.
- Conduct post-event evaluations to gather feedback and identify areas for improvement.
- Maintain a high standard of customer service throughout the event planning process and execution.
- Manage event logistics, including room setup, audiovisual equipment, and seating arrangements.
- Develop marketing materials and promotional activities for specific events.
- Ensure all events comply with hotel policies and safety regulations.
- Build and maintain strong relationships with clients and key stakeholders.
- Stay updated on the latest trends in event planning and the hospitality industry.
- Assist in sales efforts by promoting event services to potential clients.
- Manage RSVPs and attendee lists for various events.
- Proven experience in event planning or coordination, preferably within the hospitality industry.
- Excellent organizational and time management skills.
- Strong communication and interpersonal abilities.
- Ability to work under pressure and meet tight deadlines.
- Proficiency in Microsoft Office Suite, especially Word, Excel, and PowerPoint.
- A creative mindset with a keen eye for detail.
- Customer-focused approach with a commitment to delivering high-quality service.
- Flexibility to work evenings, weekends, and public holidays as required by event schedules.
- Experience with event management software is a plus.
- Bachelor's degree in Hospitality Management, Marketing, Communications, or a related field is preferred.
- Knowledge of local event vendors and venues.
This advertiser has chosen not to accept applicants from your region.
4
Senior Operations Manager - Luxury Hotels
75123 Samarinda, East Kalimantan
IDR28000000 month
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is seeking a highly experienced and dynamic Senior Operations Manager to oversee the strategic and day-to-day operations of their luxury hotel portfolio. This is a fully remote position, offering the unique opportunity to manage hotel operations without being tied to a single physical location, ideal for a seasoned professional who excels in remote team leadership and performance management.
Responsibilities:
Responsibilities:
- Develop and implement operational strategies to ensure exceptional guest experiences and maximize profitability across all properties.
- Oversee the management of front desk, housekeeping, food and beverage, and other key departments.
- Establish and maintain high standards of service quality, operational efficiency, and safety.
- Recruit, train, and mentor hotel management teams, fostering a culture of excellence and continuous improvement.
- Manage budgets, control costs, and drive revenue growth initiatives.
- Ensure compliance with all relevant regulations, health and safety standards, and brand guidelines.
- Monitor guest feedback and implement measures to address concerns and enhance satisfaction.
- Collaborate with marketing and sales teams to drive bookings and optimize pricing strategies.
- Conduct regular performance reviews of hotel operations and implement corrective actions as needed.
- Identify opportunities for operational improvements and implement best practices across the portfolio.
- Manage vendor relationships and procurement processes.
- Prepare detailed operational reports for senior leadership.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree is a plus.
- Minimum of 10 years of progressive experience in hotel operations management, with at least 5 years in a senior leadership role overseeing multiple properties.
- Proven track record of success in managing luxury hotel operations and achieving financial targets.
- In-depth knowledge of all hotel operational departments and their interdependencies.
- Strong understanding of revenue management, budgeting, and financial analysis.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated ability to manage and motivate remote teams effectively.
- Proficiency in hotel management software (PMS) and other relevant operational tools.
- Exceptional problem-solving and decision-making abilities.
- A passion for delivering outstanding customer service and creating memorable guest experiences.
- Ability to travel as needed for property visits and strategic meetings.
This advertiser has chosen not to accept applicants from your region.
5
Guest Experience Manager - Luxury Hotels
28111 Pekanbaru, Riau
IDR13000000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client, a renowned international luxury hospitality group, is seeking a dedicated and sophisticated Guest Experience Manager to oversee and elevate the guest journey. This is a fully remote position, allowing you to coordinate guest services and liaise with property management from anywhere. You will be responsible for ensuring that every guest receives exceptional service, memorable experiences, and personalized attention, upholding the highest standards of luxury hospitality.
Key responsibilities include:
Key responsibilities include:
- Developing and implementing strategies to enhance the overall guest experience, from pre-arrival to post-departure.
- Overseeing the daily operations of guest services, including front desk, concierge, and VIP services.
- Training and motivating guest-facing teams to deliver outstanding service, fostering a culture of excellence and attention to detail.
- Managing guest feedback and complaints, resolving issues promptly and effectively to ensure guest satisfaction and loyalty.
- Personalizing guest stays by anticipating needs and preferences, and coordinating special requests.
- Collaborating with various hotel departments (e.g., F&B, Housekeeping, Operations) to ensure seamless service delivery.
- Monitoring industry trends and best practices in luxury hospitality to continually improve guest services.
- Analyzing guest satisfaction data and implementing action plans for improvement.
- Organizing and overseeing special events and guest activities to create unique experiences.
This advertiser has chosen not to accept applicants from your region.
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6
Hospitality Operations Manager - Resorts & Hotels
25114 Padang, West Sumatra
IDR13000000 month
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is seeking an experienced and dynamic Hospitality Operations Manager to oversee the day-to-day operations of their premier establishments in Padang, West Sumatra, ID . This role is essential for ensuring exceptional guest experiences, optimizing operational efficiency, and driving profitability. The ideal candidate will have a comprehensive understanding of hotel and resort operations, including front desk, housekeeping, food & beverage, and maintenance. You will be responsible for managing staff, implementing service standards, controlling costs, and ensuring compliance with health and safety regulations. Key duties involve staff recruitment, training, scheduling, performance management, and fostering a positive work environment. Strong leadership, problem-solving, and customer service skills are paramount. We are looking for a highly organized, results-oriented professional with a passion for the hospitality industry and a commitment to excellence. If you are ready to lead and inspire a team to deliver outstanding hospitality services, we encourage you to apply.
Key Responsibilities:
Key Responsibilities:
- Oversee all aspects of daily hotel/resort operations, ensuring smooth and efficient functioning.
- Manage and lead departmental teams, including front office, housekeeping, F&B, and maintenance.
- Develop and implement operational policies and procedures to enhance service quality and guest satisfaction.
- Monitor operational costs and implement strategies for cost control and revenue maximization.
- Ensure compliance with all health, safety, and sanitation regulations.
- Recruit, train, motivate, and evaluate departmental staff.
- Handle guest inquiries, complaints, and feedback promptly and professionally.
- Conduct regular operational assessments and identify areas for improvement.
- Maintain strong relationships with suppliers and vendors.
- Prepare operational reports and budgets for senior management.
- Uphold the brand's standards and reputation for excellence.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hospitality management, with at least 3 years in a managerial role.
- Proven experience in hotel or resort operations management.
- Strong knowledge of hotel operations, including front desk, housekeeping, F&B, and revenue management.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in property management systems (PMS) and other hospitality software.
- Strong financial acumen and experience with budgeting and cost control.
- Ability to work effectively under pressure and handle multiple priorities.
- Customer-focused with a commitment to service excellence.
- Proficiency in English and Bahasa Indonesia.
This advertiser has chosen not to accept applicants from your region.
7
Hotel Operations Manager - Guest Services
35111 Bandar Lampung, Lampung
IDR14500000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Join our client, a prominent player in the hospitality and tourism sector, as a Hotel Operations Manager in **Bandar Lampung, Lampung, ID**. This dynamic role is responsible for overseeing the daily operations of the hotel, ensuring the highest standards of guest service, operational efficiency, and staff performance. You will manage front desk operations, housekeeping, food and beverage services, and maintenance, ensuring a seamless and positive guest experience. Key responsibilities include staff recruitment, training, and performance management, as well as developing and implementing operational strategies to maximize revenue and guest satisfaction. You will also be involved in budgeting, cost control, and inventory management. The ideal candidate will have a passion for hospitality, excellent leadership qualities, and strong problem-solving skills. A proven track record in hotel management, with a deep understanding of hotel operations and customer service principles, is essential. Experience with property management systems (PMS) and a comprehensive knowledge of the hospitality industry are required. This hybrid role allows for collaborative work in the hotel setting while offering some flexibility in administrative tasks. We are seeking a motivated individual committed to excellence and continuous improvement in a guest-centric environment. Be a key part of delivering memorable experiences for every guest who walks through our doors.
This advertiser has chosen not to accept applicants from your region.
8
Remote Hotel Operations Manager - Guest Services
29433 Batam, Riau Islands
IDR11 month
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
WhatJobs is actively seeking a seasoned and adaptable Remote Hotel Operations Manager to oversee guest services and ensure exceptional hospitality experiences. This is a fully remote position, allowing you to manage operations from your preferred location. You will be responsible for leading the front desk, concierge, and guest relations teams, ensuring smooth daily operations, and resolving guest issues promptly and professionally. Key responsibilities include developing and implementing service standards, training staff on best practices, managing staffing schedules, and monitoring guest feedback to identify areas for improvement. You will also oversee room allocation, check-in/check-out processes, and ensure all guest requests are handled efficiently. The ideal candidate will have a proven track record in hotel management, preferably with experience in front office or guest relations management. Strong leadership, communication, and problem-solving skills are essential. You should be proficient in hotel management software (PMS) and have a deep understanding of the hospitality industry. The ability to motivate and manage a remote team, foster a positive work environment, and maintain high standards of service delivery is crucial. We are looking for an organized, proactive individual with excellent customer service skills and a passion for creating memorable guest experiences. Join our innovative hospitality group and contribute to delivering outstanding service from anywhere.
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