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• Menyusun laporan bulanan dan tahunan talent management
• Melaksanakan proses identifikasi dan seleksi talent internal sesuai kriteria perusahaan
• Mengawasi pelaksanaan assessment ( psikotes, wawancara,evaluasi kompetensi )
• Mengkoordinasikan program pengembangan talent pool sesuai kebutuhan bisnis
• Memastikan jalanya program suksesi untuk pisisi kritikal
• Memastikan rekomendasi mutasi/rotasi/promosi berdasarkan hasil monitoring talent
• Menjadi penghubung antara manajemen dan karyawan terkait career development
• Memberikan rekomendasi kandidat talent untuk kebutuhan promosi, mutasi, atau pengembangan

Jenis Pekerjaan: Kontrak

Panjang kontrak: 12 bulan

Department People

LevelEntry Level

LocationIndonesia - Jakarta

The People team plays a crucial organisational role in Shopee by channeling important resources to key functions in the company. People are key to Shopee's growth, and as our business expands, so does the need to develop and support our employees.

Job Description:

• Socialize Human Resource (HR) standards and practice by providing the required information, assistance, and solutions related to People matters for business leaders, in order to ensure that every business decision made has considered the HR's point of view
• Maintain annual and/or quarter manpower planning, check and assist employee selection, orientation, on/offboarding, transfers within the company, and ensure all the processes are aligned with the applied regulation
• Provide regular reports and updates regarding HR matters to both HR Lead and Business Leaders
• Review and resolve Legal or Industrial Relations Issues to comply with company regulations and Indonesia Labor Law
• Do effective, thorough and objective investigations for encountered HR-related matters, followed by proposing a solution with an action plan
• Understand business needs by doing proper analytics based on data or existing business processes and provide gap analysis for HR to come with program, initiative, and solutions
• Liaise with HR Lead in order to solve any HR-related business issues which require HR expertise, initiative, and service
• Create, review, and revise HR policies for one dedicated department upon placement

Requirements:

• Bachelor's degree, majoring in Psychology, Management, or Industrial Engineering will be preferable
• Minimum 2 years of working experience in Organisational Development, HRBP or HR generalist area
• Hands-on experience in Industrial Relation, Recruitment, Organisation Structure Analysis, Performance Management and Manpower planning
• This is a 3-months contract role based in our Jakarta office. On-site presence is required

• Administer and maintain the HRIS and other HR technology platforms, ensuring data integrity and system functionality.
• Implement and configure new HR technology solutions as required.
• Provide technical support and training to HR staff and employees on HR systems and processes.
• Develop and generate HR reports and analytics to support decision-making.
• Collaborate with IT and HR teams to troubleshoot system issues and implement solutions.
• Stay up-to-date with best practices and emerging trends in HR technology.
• Develop and maintain system documentation, including user guides and process flows.
• Ensure HR systems comply with data privacy regulations (e.g., GDPR, local regulations).
• Manage vendor relationships for HR technology solutions.
• Participate in the evaluation and selection of new HR technology tools.
• Automate HR processes where possible to improve efficiency and reduce manual work.
• Analyze system usage and identify opportunities for improvement and optimization.

• Bachelor's degree in Human Resources, Information Technology, Business Administration, or a related field.
• Minimum of 3-5 years of experience in HR technology, HRIS administration, or a related role.
• Proficiency with various HRIS platforms (e.g., Workday, SAP SuccessFactors, Oracle HCM) and payroll systems.
• Strong understanding of HR processes, including payroll, benefits administration, performance management, and recruitment.
• Excellent analytical and problem-solving skills.
• Strong data management and reporting skills.
• Proficiency in Microsoft Office Suite, particularly Excel.
• Excellent communication and interpersonal skills, with the ability to train and support users.
• Ability to work independently and manage multiple priorities in a remote setting.
• Knowledge of data privacy and security best practices related to HR data.

Key Responsibilities:

• Talent Acquisition & Onboarding:

• Manage the end-to-end recruitment process: creating job descriptions, posting jobs, sourcing candidates, screening resumes, scheduling interviews, and conducting initial interviews.

• Develop and manage a seamless and welcoming onboarding experience for all new hires.

• Performance & Talent Development:

• Develop, implement, and maintain a company-wide performance management system, including the administration of Key Performance Indicator (KPI) scoring and tracking.

• Coordinate regular performance review cycles (e.g., quarterly, annually) and provide guidance to managers on giving effective feedback.
• Identify employee training needs and help coordinate learning and development opportunities.

• HR Operations & Administration:

• Establish, organize, and maintain all HR policies, procedures, and employee records.

• Act as the primary point of contact for all employee inquiries regarding HR matters.
• Manage employee data with confidentiality and ensure compliance with Indonesian labor laws (UU Ketenagakerjaan).
• Handle administrative tasks related to compensation, benefits, and leave management.

Qualifications and Skills:

• Bachelor's degree in Human Resources, Psychology, Business Administration, or a related field.
• A minimum of 2-4 years of experience in an HR Generalist role.
• Proven hands-on experience in full-cycle recruitment is a must.
• Demonstrable experience with performance management systems, including setting and tracking KPIs.
• Strong understanding of Indonesian labor laws and regulations.
• Highly independent, proactive, and able to work with minimal supervision.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficient in MS Office (Word, Excel, PowerPoint) or Google Workspace.
• High level of integrity and ability to handle confidential information.
• Experience in a startup or a small to medium-sized enterprise (SME) is a strong plus.

• Support the recruitment process, including job posting, candidate sourcing, and interview coordination.
• Facilitate new employee onboarding and orientation programs.
• Administer employee benefits and HR policies.
• Maintain accurate employee records in the HRIS system.
• Assist with performance management processes and employee development initiatives.
• Respond to employee inquiries regarding HR policies, procedures, and benefits.
• Contribute to employee engagement activities and initiatives.
• Support HR compliance efforts and documentation.
• Assist with payroll processing and related tasks.
• Participate in the development and implementation of HR strategies.

• Proven experience as an HR Generalist or HR Specialist.
• Solid understanding of HR functions, including recruitment, onboarding, employee relations, and talent management.
• Proficiency with HRIS systems and payroll software.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work independently and manage multiple priorities in a remote setting.
• Strong organizational skills and attention to detail.
• Knowledge of Indonesian labor laws and regulations is a plus.
• Bachelor's degree in Human Resources, Business Administration, or a related field.

• Administer and support various HR functions, including recruitment, onboarding, employee relations, and performance management.
• Develop and implement talent management strategies to attract, develop, and retain high-performing employees.
• Facilitate onboarding processes for new hires, ensuring a smooth and engaging experience in a remote setting.
• Provide guidance and support to employees and managers on HR-related issues, policies, and procedures.
• Assist in the development and delivery of training programs and workshops to enhance employee skills and career development.
• Manage employee data and maintain accurate HR records using HRIS systems.
• Contribute to the development and improvement of HR policies and procedures.
• Organize and facilitate virtual team-building activities and engagement initiatives.
• Stay updated on labor laws and HR best practices relevant to a remote workforce.
• Conduct exit interviews and analyze feedback to identify areas for improvement.

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum of 3 years of experience in a generalist HR role, with a strong emphasis on talent management.
• Proven ability to manage HR processes effectively in a remote or distributed work environment.
• Familiarity with HRIS systems and HR technology.
• Excellent understanding of Indonesian labor laws and HR best practices.
• Strong communication, interpersonal, and problem-solving skills.
• Ability to work independently and manage time effectively in a remote setting.
• Experience in developing and implementing employee engagement programs.
• Proficiency in English and Indonesian.
• Demonstrated ability to handle confidential information with discretion.