1,436 Infrastructure Support jobs in Indonesia
Network & Infrastructure Support
Jakarta, Jakarta
IDR8000000 - IDR12000000 Y
PT Imani Prima
Posted today
Job Viewed
Job Description
Requirement
- Minimum Bachelor's degree (S1) in Information Technology or a related field
- At least 2 years of relevant work experience in related areas
- Experience as a System Administrator, Network Administrator or similar role
- Experience with Linux (RedHat/CentOs, Ubuntu, Debian)
- Experience with Web Server (Apache/Nginx, Php/php-fpm, etc)
- Experience with Database Server (Mysql, Postgresql, MongoDB)
- Experience with networks (LAN, WAN) and patch management (Mikrotik)
- Have knowledge in Cloud Technology (docker, kubernetes)
- Have strong knowledge networking technologies (TCP/IP, Firewalls, NAT, Packet filtering, Routing, VPN, DNS, etc)
- Have related certification will be an advantage
Job Description
- Setup, Configure, Troubleshoot Network & Server
- Responsible for monitoring, troubleshooting and maintenance of wide array of servers and network related services such as physical hardware layer, web /mail / dns / database services, routing / switching / load balancing / firewall devices
- Ensure security through access controls, backups and firewalls
- Provides and recommends new enhancement related to the system performance and security
- Analyze integration logs and error message
- Supports daily operation for running apllication, network, and infrastructure
- Conduct Tuning and Optimizing system performance
- Conduct research related to new technology
This advertiser has chosen not to accept applicants from your region.
0
IT Infrastructure Support
Jakarta, Jakarta
IDR6000000 - IDR12000000 Y
PT Rapid Teknologi Indonesia
Posted today
Job Viewed
Job Description
Requirements
- Bachelor's degree in Computer Science, Information Systems, or a related field
- 1-1.5 years of experience in IT infrastructure or a similar role
- Strong knowledge of networking (LAN, WAN, VPN, firewall, routing, switching)
- Familiarity with server administration, virtualization, and cloud technologies (AWS, Azure, GCP)
- Understanding of IT security, backup strategies, and disaster recovery concepts
- Familiarity with monitoring tools
- Strong problem-solving, analytical, and communication skills
- Ability to work effectively both independently and in a team environment
Responsibilities
- Manage and maintain IT infrastructure, including servers (Windows/Linux), virtualization platforms (VMware, Hyper-V), and cloud environments (AWS, Azure, GCP)
- Monitor and troubleshoot networking components (LAN, WAN, VPN, firewall, routing, switching)
- Ensure system availability, performance, and security by implementing backup and disaster recovery procedures
- Provide helpdesk support and resolve technical issues in a timely manner
- Collaborate with cross-functional teams to analyze problems, implement solutions, and support business operations
- Maintain documentation of systems, processes, and troubleshooting guides
This advertiser has chosen not to accept applicants from your region.
1
IT Infrastructure Support
Jakarta, Jakarta
IDR20000000 - IDR30000000 Y
Erajaya Group
Posted today
Job Viewed
Job Description
Job Description:
- Install, configure, and troubleshoot PC/Laptop, software, hardware, printers, and network
- Knowledge of network design, documentation, testing, and administration
- Implement software upgrades and troubleshoot any performance issues
- Provide technical support onsite or remote when needed
Job Requirement:
- Minimum one year of experience in IT Support
- Knowledge of operating systems, current equipment and technologies
- Backup and recovery procedures, and monitoring tools
- Excellent interpersonal skills
- Ability to maintain confidentiality of company information
- Willing to work fully from office (WFO) (Monday–Friday, 09:00–18:00) at Pluit, Jakarta Utara.
This advertiser has chosen not to accept applicants from your region.
2
IT Infrastructure Support Staff
Jakarta, Jakarta
IDR30000000 - IDR60000000 Y
WOM Finance
Posted today
Job Viewed
Job Description
Job Descriptions:
- Troubleshoot and resolve IT system and network issues efficiently.
- Monitor, maintain, and ensure the stability of computer systems, networks, and servers.
- Install, configure, and upgrade computer hardware, operating systems, and applications.
- Provide first-level technical support to end-users, ensuring timely resolution in line with SLA.
- Document IT support activities, incidents, and resolutions accurately.
- Collaborate with IT teams to resolve complex technical problems.
- Manage and oversee hardware repairs and preventive maintenance.
Job Qualifications:
- Bachelor's Degree in Computer Science, Information Technology, Computer/Telecommunication Engineering, or equivalent.
- Fresh graduates are welcome; at least 1 year of experience in IT Support / IT Infrastructure / IT Network will be an advantage.
- Strong knowledge in troubleshooting hardware & software (PC, laptops, network devices), operating systems (Windows/Linux), and Microsoft Office/productivity tools.
- Good communication and problem-solving skills.
- Ability to work under pressure and meet deadlines.
- Willing to work at Sunter – Jakarta Utara (Head Office).
This advertiser has chosen not to accept applicants from your region.
3
IT Infrastructure Support Staff
Jakarta, Jakarta
IDR4000000 - IDR8000000 Y
PT Wahana Ottomitra Multiartha (WOM Finance), Tbk
Posted today
Job Viewed
Job Description
Job Descriptions:
- Troubleshoot and resolve IT system and network issues efficiently.
- Monitor, maintain, and ensure the stability of computer systems, networks, and servers.
- Install, configure, and upgrade computer hardware, operating systems, and applications.
- Provide first-level technical support to end-users, ensuring timely resolution in line with SLA.
- Document IT support activities, incidents, and resolutions accurately.
- Collaborate with IT teams to resolve complex technical problems.
- Manage and oversee hardware repairs and preventive maintenance.
Job Qualifications:
- Bachelor's Degree in Computer Science, Information Technology, Computer/Telecommunication Engineering, or equivalent.
- Fresh graduates are welcome; at least 1 year of experience in IT Support / IT Infrastructure / IT Network will be an advantage.
- Strong knowledge in troubleshooting hardware & software (PC, laptops, network devices), operating systems (Windows/Linux), and Microsoft Office/productivity tools.
- Good communication and problem-solving skills.
- Ability to work under pressure and meet deadlines.
- Willing to work at Sunter – Jakarta Utara (Head Office).
This advertiser has chosen not to accept applicants from your region.
4
Senior Network Engineer - Remote Infrastructure Support
28112 Pekanbaru, Riau
IDR15500000 Annually
WhatJobs
Posted 8 days ago
Job Viewed
Job Description
Our client is looking for a highly skilled and experienced Senior Network Engineer to join their fully remote IT infrastructure team. This role is critical for designing, implementing, and maintaining robust, secure, and high-performance network systems that support the organization's operations. The Senior Network Engineer will be responsible for overseeing the architecture and deployment of complex network solutions, including LAN, WAN, VPNs, and wireless networks. You will ensure the stability, availability, and scalability of the network infrastructure, proactively identifying and resolving potential issues. Key responsibilities include network monitoring, performance tuning, capacity planning, and implementing security best practices to protect against cyber threats. The ideal candidate will possess deep expertise in routing protocols (BGP, OSPF), switching technologies, firewalls, and network security devices. Experience with cloud networking (AWS, Azure) and network automation tools is highly desirable. You will collaborate closely with system administrators, security analysts, and other IT professionals to ensure seamless integration and operation of network services. Troubleshooting complex network problems, documenting network configurations, and providing technical leadership to junior engineers will also be part of this role. A commitment to continuous learning and staying abreast of emerging network technologies is essential. Our client values innovation, reliability, and a proactive approach to IT management. This is a fully remote position, allowing you to leverage your expertise from any location and contribute to a cutting-edge technology environment. Join our team and play a vital role in maintaining a secure and efficient network infrastructure.
This advertiser has chosen not to accept applicants from your region.
5
Infrastructure & Cloud Support Engineer
Cikarang, West Java
IDR6000000 - IDR12000000 Y
PT Reycom Document Solusi
Posted today
Job Viewed
Job Description
Key Responsibilities:
- Maintain and support IT infrastructure, including servers, networks, and storage systems.
- Manage and monitor cloud platforms (AWS, Azure, or GCP) to ensure optimal performance and availability.
- Implement and support virtualization environments (VMware, Hyper-V) and containerized workloads (Docker, Kubernetes).
- Handle incident response, troubleshooting, and root cause analysis for infrastructure and cloud issues.
- Utilize IT support tools (ticketing systems, monitoring dashboards, remote support software) for efficient issue management.
- Support backup, recovery, and disaster recovery planning and execution.
- Ensure compliance with security standards and best practices across infrastructure and cloud systems.
- Bachelor's degree in Information Technology, Computer Science, or related field.
- 2–5 years of experience in IT infrastructure, cloud environments, or technical support.
- Hands-on experience with cloud platforms (AWS, Azure, or GCP preferred).
- Familiarity with virtualization (VMware, Hyper-V) and containerization (Docker, Kubernetes is a plus).
- Proficient in using IT support tools such as ticketing systems, monitoring tools, and remote support applications.
- Basic knowledge of cybersecurity, identity management, and data backup/recovery processes.
- Strong analytical and troubleshooting skills across hardware, software, networking, and cloud systems.
This advertiser has chosen not to accept applicants from your region.
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6
Infrastructure & Cloud Support Engineer
IDR6000000 - IDR12000000 Y
Reycom Document Solusi (RDS Group)
Posted today
Job Viewed
Job Description
- Maintain and support IT infrastructure, including servers, networks, and storage systems.
- Manage and monitor cloud platforms (AWS, Azure, or GCP) to ensure optimal performance and availability.
- Implement and support virtualization environments (VMware, Hyper-V) and containerized workloads (Docker, Kubernetes).
- Handle incident response, troubleshooting, and root cause analysis for infrastructure and cloud issues.
- Utilize IT support tools (ticketing systems, monitoring dashboards, remote support software) for efficient issue management.
- Support backup, recovery, and disaster recovery planning and execution.
Ensure compliance with security standards and best practices across infrastructure and cloud systems.
Minimum Qualifications: Bachelor's degree in Information Technology, Computer Science, or related field.
- 2–5 years of experience in IT infrastructure, cloud environments, or technical support.
- Hands-on experience with cloud platforms (AWS, Azure, or GCP preferred).
- Familiarity with virtualization (VMware, Hyper-V) and containerization (Docker, Kubernetes is a plus).
- Proficient in using IT support tools such as ticketing systems, monitoring tools, and remote support applications.
- Basic knowledge of cybersecurity, identity management, and data backup/recovery processes.
- Strong analytical and troubleshooting skills across hardware, software, networking, and cloud systems.
PT Reycom Document Solusi (RDS) is a corporation that consists of several companies working collaboratively in order to meet the need for digital solutions. RDS Group was created in 2003 in Jakarta under RDS has been expanded in establishing subsidiaries with the same business focus that provides a wide range of Integrated IT-based business management solutions in Indonesia and Asia. RDS Group has grown into 4 pillars of business focus: Business Process Outsourcing (BPO), System Integration, Printing and Creative Services, and Healthcare Management. As we accelerate our business growth, we recognize our greatest asset is our Human Resources. We invite motivated and experienced professionals to join our dynamic team and contributor to our success. Explore an exciting career at RDS, where opportunities and excellence converge.
This advertiser has chosen not to accept applicants from your region.
7
Remote Network Infrastructure Specialist - Global Support
90221 Makassar, South Sulawesi
IDR10000000 Annually
WhatJobs
Posted 8 days ago
Job Viewed
Job Description
Our client is seeking a highly skilled and motivated Network Infrastructure Specialist to join their global support team. This is a 100% remote position, providing you with the flexibility to work from anywhere. You will be instrumental in ensuring the optimal performance, reliability, and security of our client's extensive network infrastructure. Your responsibilities will include monitoring network health, troubleshooting complex connectivity issues, implementing network upgrades and configurations, and developing proactive maintenance strategies. You will be involved in managing routers, switches, firewalls, VPNs, and other network hardware and software. The ideal candidate will possess a deep understanding of TCP/IP, routing protocols (e.g., BGP, OSPF), network security principles, and wireless networking technologies. Experience with cloud networking platforms (AWS, Azure, GCP) is highly desirable. You will be expected to provide expert-level technical support to internal users and external partners, resolving network-related incidents promptly and efficiently. Excellent diagnostic and problem-solving skills are essential, along with the ability to work independently and manage your time effectively in a remote setting. A Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience, is required. Industry certifications such as CCNA, CCNP, or equivalent are strongly preferred. A minimum of 4-6 years of hands-on experience in network administration and support is essential. You should be comfortable working with diverse network environments and be adept at documenting network configurations and procedures. This role demands a proactive approach to identifying potential network issues before they impact operations. You will play a vital role in maintaining seamless communication and data flow for our client's global operations. Strong collaboration skills are necessary, as you will be working with other IT teams and vendors. The ability to analyze network traffic using tools like Wireshark and interpret logs for troubleshooting purposes is crucial. You must be committed to staying updated with the latest networking technologies and security threats. This is an excellent opportunity for a seasoned network professional looking for a challenging and rewarding remote career.
Responsibilities:
Responsibilities:
- Monitor, maintain, and optimize global network infrastructure performance and availability.
- Diagnose and resolve complex network connectivity and performance issues.
- Configure and manage network devices, including routers, switches, firewalls, and VPNs.
- Implement network security best practices and ensure the integrity of network systems.
- Plan and execute network upgrades and enhancements.
- Provide technical support for network-related incidents and requests.
- Develop and maintain comprehensive network documentation.
- Collaborate with IT teams to support application deployments and infrastructure projects.
- Stay current with emerging network technologies and security threats.
- Perform regular network audits and vulnerability assessments.
- Bachelor's degree in Computer Science, IT, or a related field, or equivalent experience.
- 3-5 years of experience in network administration and support.
- Strong understanding of TCP/IP, routing protocols (OSPF, BGP), and network services.
- Hands-on experience with firewalls, VPNs, and network security solutions.
- Proficiency in network monitoring tools (e.g., SolarWinds, Nagios).
- Experience with cloud networking (AWS, Azure) is a plus.
- Relevant certifications such as CCNA or equivalent are highly desirable.
- Excellent problem-solving and analytical skills.
- Ability to work independently and manage time effectively in a remote environment.
- Strong communication and collaboration skills.
This advertiser has chosen not to accept applicants from your region.
8
Technical Support Engineer - Network Infrastructure
76114 Balikpapan, East Kalimantan
IDR10000000 Monthly
WhatJobs
Posted 8 days ago
Job Viewed
Job Description
Our client is seeking a highly skilled and dedicated Technical Support Engineer specializing in Network Infrastructure to join their on-site team in Balikpapan, East Kalimantan, ID . This critical role involves providing advanced technical support and troubleshooting for our client's complex network systems. You will be responsible for diagnosing and resolving hardware and software issues related to routers, switches, firewalls, and other networking devices. Your expertise will be crucial in ensuring the optimal performance, security, and reliability of the network infrastructure. Key responsibilities include responding to support tickets, performing root cause analysis, implementing solutions, and documenting technical procedures. You will also play a vital role in network monitoring, system maintenance, and hardware/software upgrades. The ideal candidate will possess a strong understanding of TCP/IP, DNS, DHCP, VPNs, and various routing and switching protocols. Certifications such as CCNA or similar are highly preferred. Excellent problem-solving skills, a meticulous approach to troubleshooting, and the ability to work effectively under pressure are essential. You should be comfortable working independently and collaboratively within a technical team. This is an excellent opportunity for a motivated individual to contribute to a stable and technologically advanced organization, working directly with cutting-edge network technologies. We are looking for someone with a passion for technology and a commitment to providing exceptional technical support. Your ability to communicate technical information clearly to both technical and non-technical personnel will be key. This role offers hands-on experience with enterprise-level networking equipment and the chance to significantly impact network stability and performance. A strong understanding of network security best practices is also required. This position requires your physical presence at our office location. Join us and be a part of our dedicated IT infrastructure team.
Responsibilities:
Responsibilities:
- Provide Tier 2/3 technical support for network infrastructure issues.
- Troubleshoot and resolve problems with routers, switches, firewalls, and other network devices.
- Monitor network performance and proactively identify and address potential issues.
- Perform network configuration, installation, and upgrades.
- Implement and maintain network security measures.
- Document network configurations, procedures, and troubleshooting steps.
- Respond to and manage support incidents and service requests within defined SLAs.
- Collaborate with other IT teams to ensure seamless integration of network services.
- Conduct root cause analysis for recurring network problems.
- Stay current with emerging network technologies and security threats.
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- Minimum of 3 years of experience in network administration or technical support.
- Strong knowledge of TCP/IP, routing protocols (e.g., OSPF, BGP), and switching technologies.
- Hands-on experience with network hardware from major vendors (e.g., Cisco, Juniper, Fortinet).
- Experience with network monitoring tools (e.g., SolarWinds, PRTG).
- Excellent troubleshooting and problem-solving skills.
- Relevant certifications (e.g., CCNA, CCNP) are a strong advantage.
- Good communication skills, both written and verbal.
- Ability to work effectively in a team environment and independently.
This advertiser has chosen not to accept applicants from your region.
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