1,120 Insurance Claims jobs in Indonesia
Remote Insurance Claims Specialist
45111 Tasikmalaya, West Java
IDR7000000 month
WhatJobs
Posted 6 days ago
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Job Description
We are seeking a detail-oriented and customer-focused Remote Insurance Claims Specialist to join our expanding team. This fully remote position offers the convenience of working from home while providing essential support to our policyholders. You will be responsible for managing insurance claims from initiation to settlement, ensuring fair and efficient processing. The ideal candidate will have a solid understanding of insurance policies and claims procedures, excellent communication skills, and a commitment to providing exceptional customer service. Your duties will include reviewing claim submissions, verifying policy coverage, investigating claim details, negotiating settlements, and communicating with policyholders, agents, and other relevant parties. This role requires strong analytical and problem-solving abilities, along with the capacity to handle a diverse range of claim types. You will be a key point of contact for clients during a critical time, offering guidance and support. Key responsibilities: Receive and process insurance claims efficiently and accurately; verify policy coverage and conduct thorough investigations; communicate with policyholders to gather necessary information and provide updates; determine claim eligibility and payout amounts; negotiate settlements with claimants; ensure compliance with all regulatory requirements and company policies; maintain accurate and organized claim records; provide excellent customer service throughout the claims process. Qualifications: Bachelor's degree in Business, Finance, or a related field, or equivalent work experience; 3+ years of experience in insurance claims handling; knowledge of various types of insurance policies and claims procedures; strong analytical and problem-solving skills; excellent written and verbal communication skills; proficiency in claims management software and MS Office; ability to work independently and manage workload effectively in a remote setting.
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Specialist Insurance Claims Adjuster
76122 Tangerang, Banten
IDR12000000 month
WhatJobs
Posted 6 days ago
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Job Description
Our client is looking for a diligent and detail-oriented Specialist Insurance Claims Adjuster to manage and process insurance claims efficiently. This on-site role requires you to investigate insurance claims, determine the extent of the insuring company's liability, and ensure that claims are settled fairly and promptly in accordance with policy provisions and local regulations. You will be responsible for interviewing claimants and witnesses, inspecting damaged property, reviewing police and hospital records, and evaluating the credibility of information. Your duties will include interpreting policy coverage, negotiating settlements with claimants, and authorizing payments. You will also maintain accurate and detailed records of claim investigations and resolutions. The ideal candidate will have a strong understanding of insurance policies, legal and regulatory requirements, and claims handling best practices. Excellent investigative, analytical, and negotiation skills are essential. Proficiency in claims management software is required. A Bachelor's degree in Business, Finance, or a related field is preferred, along with relevant insurance certifications (e.g., Associate in Claims - AIC). Prior experience as a claims adjuster or in a related insurance role is necessary. You must possess strong interpersonal skills to communicate effectively with policyholders, attorneys, and other parties involved in the claims process. This role requires keen attention to detail, sound judgment, and the ability to manage a caseload effectively in a fast-paced office environment. If you are committed to providing exceptional service and possess the necessary skills to navigate the complexities of insurance claims, we encourage you to apply.
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1
Remote Insurance Claims Adjuster Specialist
16111 Sukabumi, West Java
IDR9000000 month
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
Our client is seeking a meticulous and customer-focused Insurance Claims Adjuster Specialist to join their fully remote team. This vital role involves investigating, evaluating, and negotiating the settlement of insurance claims efficiently and accurately. You will be responsible for managing a caseload of claims, conducting thorough investigations, determining coverage based on policy terms, and communicating effectively with policyholders, witnesses, and legal representatives. The ideal candidate possesses a strong understanding of insurance principles, excellent analytical skills, and a proven ability to make sound judgments. Proficiency in claims management software and a commitment to providing exceptional customer service are key requirements. You will conduct detailed reviews of claim documentation, inspect damaged property (virtually or through designated inspectors), and accurately estimate repair costs or loss values. Negotiation skills are essential to reach fair settlements within policy limits. This position requires outstanding communication, negotiation, and problem-solving abilities. You must be highly organized, detail-oriented, and capable of managing your workload effectively in a remote environment. A background in insurance, finance, or a related field is highly preferred. Certifications such as Chartered Property Casualty Underwriter (CPCU) or Associate in Claims (AIC) are a strong asset. You will play a crucial part in maintaining customer satisfaction and upholding the company's reputation for integrity and reliability. The ability to work independently, manage time efficiently, and meet strict deadlines is paramount. This is an excellent opportunity to advance your career in the insurance industry with a leading organization, offering the flexibility of a fully remote role. Join us to make a tangible difference in the lives of our policyholders during their time of need.
This advertiser has chosen not to accept applicants from your region.
2
Insurance Claims Adjuster
90241 Makassar, South Sulawesi
IDR6 Annually
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client, a leading insurance provider, is looking for a diligent and customer-focused Insurance Claims Adjuster to join their team in **Makassar, South Sulawesi, ID**. This hybrid role requires individuals who can investigate, evaluate, and settle insurance claims efficiently and fairly. The ideal candidate will possess excellent communication and negotiation skills, a keen eye for detail, and a strong understanding of insurance policies and procedures. You will be responsible for managing a caseload of claims, conducting thorough investigations, and ensuring timely and accurate claim resolution while providing exceptional service to policyholders.
Responsibilities:
Responsibilities:
- Investigate insurance claims by gathering information, interviewing claimants and witnesses, and reviewing policy coverage.
- Evaluate the extent of liability and damages, determining the appropriate settlement amount based on policy terms and evidence.
- Negotiate settlements with policyholders and/or their representatives.
- Process claims documentation accurately and maintain detailed records of claim activities.
- Ensure compliance with all company policies, procedures, and regulatory requirements.
- Conduct on-site inspections and assessments of damaged property or situations.
- Manage a caseload of claims from initial report to final settlement.
- Provide clear explanations of policy coverage and claim processes to policyholders.
- Identify potential fraud and escalate suspicious claims for further investigation.
- Collaborate with legal counsel, repair services, and other third parties as needed.
- Stay informed about industry trends and changes in insurance regulations.
- Contribute to the continuous improvement of claims handling processes.
- Bachelor's degree in Business Administration, Finance, Law, or a related field.
- Minimum of 2-3 years of experience in insurance claims adjusting or a related role.
- Strong knowledge of insurance policies, procedures, and relevant regulations in Indonesia.
- Excellent investigation, analytical, and problem-solving skills.
- Exceptional communication, negotiation, and interpersonal abilities.
- Proficiency in using claims management software and Microsoft Office Suite.
- Ability to work independently and manage time effectively, with flexibility for field visits.
- High level of integrity and ethical conduct.
- Detail-oriented with strong organizational skills.
- A valid driver's license and willingness to travel locally for claim assessments.
- Customer service orientation.
This advertiser has chosen not to accept applicants from your region.
3
Insurance Claims Adjuster
30111 Palembang, South Sumatra
IDR7 month
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client, a prominent insurance provider, is seeking a dedicated and detail-oriented Insurance Claims Adjuster to join their team in Palembang, South Sumatra, ID . This hybrid role involves investigating insurance claims, assessing damages, and negotiating settlements to ensure fair and timely resolution for policyholders. You will be responsible for thoroughly examining claim forms, verifying policy coverage, and interviewing claimants and witnesses to gather all necessary information. The ideal candidate will possess strong analytical and investigative skills, excellent communication and interpersonal abilities, and a thorough understanding of insurance policies and claim procedures. Experience in adjusting claims, preferably in property and casualty or auto insurance, is highly desirable. You will be required to maintain accurate records of all claim activities, document findings meticulously, and ensure compliance with regulatory requirements and company standards. This role demands empathy, professionalism, and the ability to manage a caseload effectively, balancing customer service with sound business judgment. A Bachelor's degree in a relevant field or equivalent experience is required, along with a minimum of 3 years of experience in claims adjusting or a related insurance role. Strong negotiation skills are crucial for reaching mutually agreeable settlements. We are looking for a proactive individual who can work independently, manage their time effectively, and contribute to the efficient operation of the claims department. This is an excellent opportunity to grow your career in the insurance sector.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Investigate insurance claims thoroughly and impartially.
- Verify policy coverage and terms for submitted claims.
- Interview claimants, witnesses, and other relevant parties.
- Assess damages and determine the extent of liability.
- Negotiate claim settlements within policy limits and authority guidelines.
- Prepare detailed reports documenting claim investigations and findings.
- Ensure compliance with all applicable laws and insurance regulations.
- Manage a caseload of claims efficiently and prioritize tasks.
- Provide excellent customer service to policyholders throughout the claims process.
Qualifications:
- Bachelor's degree in Business, Finance, or a related field, or equivalent experience.
- 3+ years of experience in insurance claims adjusting.
- Strong knowledge of insurance policies and claim investigation procedures.
- Excellent analytical, negotiation, and problem-solving skills.
- Outstanding written and verbal communication abilities.
- Proficiency in claims management software.
- Ability to work independently and manage multiple priorities.
- Valid insurance adjuster license (or willingness to obtain).
This advertiser has chosen not to accept applicants from your region.
4
Insurance Claims Adjuster
28111 Pekanbaru, Riau
IDR12 month
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is seeking a meticulous and customer-focused Insurance Claims Adjuster to join their team. This role offers a flexible, fully remote work arrangement, allowing you to manage claims efficiently from your home office. You will be responsible for investigating, evaluating, and settling insurance claims in a fair and timely manner. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a thorough understanding of insurance policies and procedures. You will conduct thorough investigations into the circumstances of each claim, gathering relevant information, interviewing claimants and witnesses, and reviewing documentation. Based on your findings, you will determine coverage, assess damages, and negotiate settlements with policyholders. This role requires strong attention to detail, ethical conduct, and the ability to explain complex policy terms clearly and concisely to clients. You will manage a caseload of claims, ensuring compliance with all applicable regulations and company policies. Experience with claims management software and a commitment to providing exceptional customer service are essential. The ability to work independently, manage your time effectively, and maintain accurate records is critical for success in this position. This is an excellent opportunity to build a career in the insurance industry, contributing to customer satisfaction and the company's reputation.
Key Responsibilities:
Key Responsibilities:
- Investigate insurance claims to determine liability and coverage.
- Gather and analyze information, including accident reports, police reports, and policy details.
- Interview claimants, witnesses, and other relevant parties.
- Assess damages and determine the appropriate settlement amount based on policy terms and investigation findings.
- Negotiate settlements with policyholders and their representatives.
- Maintain accurate and detailed records of all claims-related activities.
- Ensure compliance with all state and federal insurance regulations.
- Communicate claim status and decisions clearly and professionally to policyholders.
- Manage a caseload of claims efficiently and prioritize tasks effectively.
- Identify potential fraud and escalate suspicious claims for further investigation.
- High school diploma or equivalent; Associate's or Bachelor's degree preferred.
- Proven experience as an Insurance Claims Adjuster or in a similar role.
- Strong understanding of insurance policies, claims processes, and relevant regulations.
- Excellent investigation, analytical, and negotiation skills.
- Exceptional written and verbal communication skills.
- Proficiency in claims management software and Microsoft Office Suite.
- Ability to work independently and manage time effectively in a remote setting.
- Possession of relevant insurance licenses is a plus.
This advertiser has chosen not to accept applicants from your region.
5
Insurance Claims Adjuster
80112 Denpasar, Bali
IDR6 month
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is seeking a diligent and detail-oriented Insurance Claims Adjuster to manage and process insurance claims efficiently and accurately. This role is crucial for ensuring that claims are handled in compliance with company policies and regulatory requirements, while providing excellent service to policyholders. You will be responsible for investigating insurance claims, assessing damages or losses, negotiating settlements, and authorizing payments. Your ability to conduct thorough investigations and make sound judgments will be vital for this position. Key responsibilities include:
- Investigating insurance claims to determine coverage and liability.
- Interviewing claimants, witnesses, and relevant parties to gather information.
- Inspecting damaged property, vehicles, or assessing losses to determine the extent of the company's liability.
- Reviewing policy coverage and ensuring claims are processed in accordance with policy terms and conditions.
- Negotiating settlements with policyholders or their representatives.
- Authorizing payments for approved claims.
- Maintaining accurate and detailed records of claim investigations and resolutions.
- Communicating effectively with policyholders, legal representatives, and other stakeholders throughout the claims process.
- Adhering to all relevant laws, regulations, and company procedures.
- Identifying potential fraudulent claims and escalating them for further investigation.
This advertiser has chosen not to accept applicants from your region.
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6
Insurance Claims Adjuster
10270 Jakarta Pusat, Jakarta
IDR10000000 month
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is seeking a diligent and experienced Insurance Claims Adjuster to join their dynamic team. This hybrid role requires a balance of on-site presence and remote flexibility. You will be responsible for investigating, evaluating, and settling insurance claims accurately and efficiently, ensuring compliance with company policies and regulatory requirements. Your duties will involve interviewing claimants and witnesses, inspecting damaged property, reviewing policy coverage, and determining liability. You will negotiate settlements with policyholders and claimants, manage claim files, and maintain detailed records. The ideal candidate will possess strong analytical and problem-solving skills, excellent communication and negotiation abilities, and a thorough understanding of insurance principles and practices. Experience with various types of insurance claims (e.g., auto, property, casualty) is advantageous. Responsibilities include:
- Investigating insurance claims to determine coverage and liability.
- Interviewing claimants, witnesses, and relevant parties to gather information.
- Conducting physical inspections of damaged property or vehicles.
- Reviewing insurance policies and related documentation.
- Analyzing claim data and estimating repair or replacement costs.
- Negotiating settlements with policyholders and third-party representatives.
- Managing a caseload of claims from initial report to final settlement.
- Maintaining accurate and detailed claim files and documentation.
- Adhering to all legal and regulatory requirements pertaining to claims handling.
- Providing excellent customer service throughout the claims process.
- Bachelor's degree in Business Administration, Finance, or a related field.
- Minimum of 3 years of experience as an insurance claims adjuster.
- In-depth knowledge of insurance policies, claims procedures, and relevant laws.
- Strong analytical, investigative, and problem-solving skills.
- Excellent communication, negotiation, and interpersonal skills.
- Proficiency in claims management software and MS Office Suite.
- Ability to work independently and manage time effectively in a hybrid environment.
- Possession of relevant adjuster licenses is a plus.
This advertiser has chosen not to accept applicants from your region.
7
Insurance Claims Adjuster
75123 Samarinda, East Kalimantan
IDR10000000 month
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is looking for a dedicated and detail-oriented Insurance Claims Adjuster to manage a variety of insurance claims. In this hybrid role, you will be responsible for investigating insurance claims, assessing damages or losses, and determining the extent of the company's liability. You will interview claimants and witnesses, review police reports and medical records, and consult with technical experts when necessary. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a thorough understanding of insurance policies and procedures. You will negotiate settlements with claimants, authorize payments, and ensure that claims are handled efficiently and in accordance with company guidelines and legal requirements. This position involves a mix of office-based work and remote responsibilities, allowing for flexibility while maintaining operational effectiveness. You will be expected to maintain accurate records, prepare detailed reports, and collaborate with underwriting, legal, and claims support teams. We are seeking individuals who are ethical, objective, and committed to providing fair and timely claim resolutions. A proactive approach to investigation and a commitment to customer service are essential. If you are looking for a challenging career in the insurance sector with opportunities for growth and development, this role is an excellent fit. Your ability to navigate complex claim scenarios and maintain professionalism under pressure will be key to success. The hybrid nature of this role allows for efficient management of field investigations and remote administrative tasks, fostering productivity.
Responsibilities:
Responsibilities:
- Investigate insurance claims to determine validity and liability.
- Interview claimants, witnesses, and other parties involved in an incident.
- Gather and review all relevant documentation, such as police reports, medical records, and repair estimates.
- Assess the extent of damages or losses and determine the appropriate settlement amount.
- Negotiate claim settlements with claimants and their representatives.
- Authorize payments and ensure timely processing of claims.
- Maintain accurate and detailed records of all claim activities and communications.
- Prepare comprehensive reports on claim investigations and outcomes.
- Collaborate with legal counsel, investigators, and other specialists as needed.
- Ensure compliance with all company policies, procedures, and regulatory requirements.
- Proven experience as an Insurance Claims Adjuster or in a similar role.
- Solid understanding of insurance policies, procedures, and relevant laws.
- Excellent investigative, analytical, and problem-solving skills.
- Strong negotiation and communication abilities.
- Proficiency in claims management software.
- Ability to manage multiple claims simultaneously and meet deadlines.
- High level of integrity and objectivity.
- Bachelor's degree in Business Administration, Finance, or a related field.
- Relevant insurance certifications or licenses are highly desirable.
This advertiser has chosen not to accept applicants from your region.
8
Insurance Claims Adjuster
28121 Pekanbaru, Riau
IDR10000000 month
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is seeking a diligent and thorough Insurance Claims Adjuster to manage and process insurance claims. This role is based in Pekanbaru, Riau, ID and will operate on a hybrid work model, combining remote work flexibility with occasional in-office collaboration. You will be responsible for investigating insurance claims, assessing damages or losses, and determining the extent of liability and coverage.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Investigate insurance claims filed by policyholders to determine the cause and circumstances of the loss.
- Gather information through interviews with claimants, witnesses, and relevant parties.
- Review policy coverage and ensure claims are consistent with policy terms.
- Assess the extent of damages or losses, often involving site visits or reviewing documentation.
- Negotiate settlements with claimants based on findings and company guidelines.
- Prepare detailed reports on claim investigations, findings, and recommendations.
- Maintain accurate and up-to-date claim files and documentation.
- Ensure compliance with all relevant insurance regulations and company policies.
- Manage a caseload of claims efficiently, prioritizing urgent matters.
- Provide excellent customer service to policyholders throughout the claims process.
- Collaborate with legal counsel and other professionals when necessary.
- Stay informed about changes in insurance laws, industry best practices, and claims handling procedures.
Qualifications:
- Bachelor's degree in Business Administration, Finance, or a related field.
- Proven experience as an Insurance Claims Adjuster or in a similar role.
- Strong understanding of insurance policies, claims processes, and legal requirements.
- Excellent investigative, analytical, and problem-solving skills.
- Proficiency in claims management software.
- Strong negotiation and communication skills, both written and verbal.
- Ability to work independently and manage time effectively, with good organizational skills.
- Detail-oriented with a commitment to accuracy.
- Customer-focused with the ability to handle sensitive situations with empathy.
- Relevant insurance licenses or certifications are a plus.
This advertiser has chosen not to accept applicants from your region.
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