15,738 IT Operations jobs in Indonesia

• Oversee and manage all aspects of remote operational activities, ensuring alignment with company goals and objectives.
• Develop and implement operational strategies, policies, and procedures to enhance efficiency and effectiveness.
• Lead, mentor, and motivate remote teams, fostering a high-performance culture and strong team cohesion.
• Monitor key performance indicators (KPIs) and operational metrics, identifying areas for improvement and implementing corrective actions.
• Drive continuous improvement initiatives using methodologies such as Lean and Six Sigma.
• Manage budgets, resources, and operational costs to ensure profitability and efficiency.
• Ensure compliance with all relevant regulations and company standards.
• Collaborate with other departments (e.g., HR, IT, Sales) to ensure seamless operational integration and support.
• Implement and manage technology solutions to support remote operations and enhance collaboration.
• Conduct regular performance reviews and provide constructive feedback to team members.
• Develop and maintain strong relationships with stakeholders, both internal and external.

• Bachelor's or Master's degree in Business Administration, Operations Management, or a related field.
• Minimum of 8 years of progressive experience in operations management, with at least 4 years specifically in managing remote teams or operations.
• Proven track record of successfully leading and optimizing complex operational processes.
• Strong understanding of operational best practices, project management, and performance measurement.
• Excellent leadership, communication, and interpersonal skills, with the ability to inspire and manage diverse teams remotely.
• Proficiency in relevant operational software and technologies (e.g., ERP systems, CRM, collaboration tools).
• Strong analytical and problem-solving abilities.
• Experience in budget management and financial oversight.
• Demonstrated ability to work independently and make strategic decisions in a remote setting.
• Experience with change management and implementing new operational frameworks is highly desirable.

• Plan, organize, and execute catering services for a variety of events, ensuring all client requirements are met.
• Manage event logistics, including staffing, menu coordination, equipment, and transportation.
• Supervise and guide on-site event staff (chefs, servers, coordinators) remotely, providing clear instructions and support.
• Develop and maintain strong relationships with clients, understanding their vision and ensuring a flawless experience.
• Oversee food and beverage preparation, quality control, and presentation standards.
• Manage inventory of food, beverages, and supplies, ensuring cost-effectiveness and minimizing waste.
• Develop and implement operational policies and procedures to optimize efficiency and service quality.
• Conduct post-event analysis, gather client feedback, and identify areas for improvement.
• Ensure compliance with all health, safety, and hygiene regulations relevant to food service operations.
• Manage vendor relationships and negotiate favorable terms for supplies and services.
• Contribute to the development of innovative menu offerings and service packages.
• Maintain accurate records of events, budgets, and operational performance.
• Troubleshoot and resolve any operational issues that may arise during events in a timely manner.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
• Minimum of 6 years of progressive experience in catering management, event operations, or a similar role in the hospitality industry.
• Demonstrated experience in managing complex logistics and coordinating multiple events simultaneously.
• Strong understanding of culinary operations, food safety standards, and event execution.
• Excellent organizational, planning, and problem-solving skills.
• Exceptional communication, interpersonal, and client-facing skills.
• Proficiency in event management software and standard office productivity tools.
• Ability to lead and motivate teams effectively, even from a distance.
• A proactive, self-starter attitude with the ability to work independently and manage time efficiently in a remote setup.
• Passion for delivering high-quality service and creating memorable event experiences.

• Developing and implementing robust operational policies and procedures for a remote workforce.
• Managing and motivating a diverse, geographically dispersed team, fostering a collaborative and productive environment.
• Analyzing operational data to identify trends, inefficiencies, and opportunities for improvement.
• Designing and implementing workflow optimization projects.
• Ensuring compliance with all relevant regulations and industry standards.
• Collaborating with cross-functional leaders to align operational strategies with business objectives.
• Managing vendor relationships and ensuring service level agreements are met.
• Developing and managing operational budgets, including forecasting and expense control.
• Leading change management initiatives to support the adoption of new processes and technologies.
• Mentoring and developing junior operations staff.

Client Details: Multinational Chemical & Engineering Company

Key Responsibilities:

• Develop, implement, and monitor operational policies and processes to drive organizational efficiency and productivity.
• Manage budgets, resources (including raw materials and labour), and procurement to control costs and maintain financial health.
• Recruit, train, and supervise staff, provide mentorship, and foster a culture of high performance.
• Ensure products and services meet quality standards and that all operations comply with company policies, regulations, and safety standards.
• Analyse key performance indicators (KPIs) and financial data to identify areas for improvement and monitor operational success.
• Investigate and analyse workflows to identify bottlenecks, reduce waste, and increase overall productivity.
• Coordinate with other departments and senior management to align operations with strategic goals.
• Find ways to increase the quality of customer service and effectively resolve any customer issues.

Qualifications:

• Minimum Bachelor of any related Degree
• Fluent in English
• Deep knowledge and understanding of foundry, chemical products, applications, and customer industries
• Good Communication and negotiation skills
• Having knowledge in safety management

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Job Description

• Monitor top-up alert notifications and ensure timely processing in strict adherence to SLA requirements.
• Oversee and analyze weekly and monthly top-up reports.
• Conduct thorough top-up reconciliations, ensuring alignment between recorded data and bank statements while proactively resolving discrepancies.
• Review, validate, and release transactions processed by team members to maintain accuracy and compliance.
• Manage and analyze monthly settlement reports, ensuring accuracy.
• Ensure adequate fund availability for settlements, proactively mitigating potential shortfalls.
• Collaborate with internal departments and external stakeholders to streamline financial operations and resolve escalated issues effectively.
• Provide leadership and guidance to the team, ensuring strict adherence to financial procedures, compliance standards, and SLA commitments.

Requirements

• Bachelor's degree in Finance, Accounting, or a related field.

• 3 years of experience in financial operations, reconciliation, settlements, or treasury.

  
  
• Familiar with internet banking as a releaser.
• Experience in financial technology and knowledge of payments are preferred.
• Has leadership and/or supervisory experience.
• Strong attention to detail.
• Business fluency in English and Bahasa.
• Ability to interpret large amounts of data for reconciliation process.
• Strong analytical skills with data-driven mindset.
• Excellent communication and stakeholder management skills.

We are seeking a highly motivated and experienced Operations Manager to lead and optimize the day-to-day workings of our fast-paced bike rental business. The ideal candidate will be a strategic thinker with a hands-on approach, excellent problem-solving skills, and a passion for exceptional customer service and sustainable transportation. This role is critical to ensuring our fleet is well-maintained, our systems are efficient, and our customers have a seamless rental experience.

Fleet Management & Maintenance

• Oversee the entire bike fleet, including standard bicycles, e-bikes, and specialty bikes, ensuring they are always clean, functional, and ready for rental.
• Develop and manage a preventative maintenance schedule, coordinating with in-house technicians and external vendors to minimize downtime.
• Manage inventory of spare parts and tools, optimizing stock levels to support timely repairs.
• Implement quality control checks to ensure all bikes meet safety and performance standards before every rental.

Operational Efficiency & Logistics

• Design, implement, and monitor efficient operational processes for check-out, check-in, distribution, and repositioning (rebalancing) of the bike fleet across various locations/hubs.
• Manage staffing levels and scheduling for all operations personnel (mechanics, rental agents, field staff) to ensure adequate coverage and operational flow.
• Utilize and optimize rental management software and GPS tracking systems to improve logistics and data accuracy.
• Develop and manage the operations budget, seeking ways to reduce costs while maintaining high-quality service.

Team Leadership & Development

• Recruit, train, mentor, and manage a high-performing operations team.
• Establish clear performance metrics and conduct regular reviews to foster a culture of accountability and continuous improvement.
• Ensure all staff are trained on safety procedures, customer service standards, and company policies.

Customer Experience & Safety

• Work closely with the Customer Service team to address and resolve complex operational issues and customer complaints promptly and effectively.
• Ensure all rental locations comply with local regulations, safety standards, and insurance requirements.
• Contribute to the development of customer safety briefings and materials.

Required

• Bachelor's degree in Business Management, Logistics, Operations, or a related field (or equivalent practical experience).
• 2+ years of experience in operations management, logistics, or a similar leadership role, preferably within a rental, transportation, or retail environment.
• Proven ability to manage and maintain a physical asset fleet (e.g., vehicles, equipment, bicycles).
• Strong analytical and problem-solving skills, with experience using data to drive operational decisions.
• Excellent communication, interpersonal, and leadership skills.
• Proficiency with Microsoft Office Suite (Excel is a must) and experience utilizing operations/rental management software.
• Valid driver's license and a clean driving record.

Preferred

• Experience in the micro-mobility, bike-share, or bicycle industry.
• Basic mechanical knowledge of bicycles and/or e-bikes.