1,547 IT Support Technician jobs in Indonesia

Are you passionate about IT support and looking for an opportunity to work in a dynamic, fast-paced environment with a leading global brand? We are seeking two Desk Side Support Engineers to join our team at a prestigious multinational toy and entertainment company, known for shaping childhood experiences worldwide.

Ready to take the next step in your IT career? Apply now and become part of a company that is making a global impact!

Job Description

1. Perform maintenance of
   LAN and WAN
   to ensure stable local and inter-branch network connectivity.
2. Maintain and repair
   hardware
   (computers, laptops, servers), including installation, troubleshooting, and regular virus protection.
3. Assist with daily
   End of Day (EOD)
   processes according to operational needs.
4. Provide user support for IT-related operational issues across all branches.
5. Handle troubleshooting and ensure the smooth running of IT systems.
6. (Additional)
   Perform basic electrical checks and minor maintenance to support operations.

Qualifications

• Education : Minimum
  D3 – any major
• Experience : Minimum
  1 year
  in a similar role (IT support / networking / hardware maintenance)
• Proficient in installation and troubleshooting of
  LAN & WAN
• Skilled in maintenance and repair of
  hardware
  (computers, laptops, servers)
• Familiar with operating systems (Windows/Linux) and antivirus/antimalware tools
• Able to provide effective IT support for end users
• Discipline, detail-oriented, communicative, and able to work independently or as part of a team
• Plus point
  : basic knowledge of
  electrical systems
• Willing to work on Saturdays (half day)
• Placement:
  Gading Serpong, Tangerang

Backup & Storage Support Technician

About the Role

We are looking for an IT professional to help us manage and support our backup and storage systems. This role is suitable for someone with general IT experience who is eager to grow and learn more about data protection and system support.

Key Responsibilities

• Monitor and maintain backups to ensure data is safe and recoverable.
• Assist with managing company storage systems (on-premises and cloud).
• Troubleshoot basic IT issues related to servers, networks, or storage.
• Support colleagues with general IT tasks when needed.
• Keep clear records of backup schedules and system changes.

Requirements

• Previous experience in IT support, system admin, or similar role.
• Familiarity with backup or storage tools (advantageous but not required).
• Problem-solving mindset and willingness to learn.
• Good communication and teamwork skills.

Compensation:

Salary is
competitive and based on experience and skillset
.

If you are ready to take on exciting global challenges and contribute to industry-leading projects, we invite you to apply.

Ahti Interiors is a design-led sanitary ware brand, supplying premium bathroom products across Bali and Indonesia. We collaborate with leading architects, developers, and interior designers to provide high-quality, sustainable bathroom solutions that blend aesthetics and function.

We are seeking a reliable and skilled Plumber / Installation Support Technician to join our team in Bali. This role is essential in supporting our customers after purchase by ensuring smooth delivery and professional installation of Ahti sanitary ware products. The technician will travel to various customer sites across Bali, providing hands-on installation support, troubleshooting, and excellent after-sales service.

Key Responsibilities

• Attend customer sites after each new delivery to support installation.
• Provide technical expertise in fitting and installing sanitary ware products.
• Coordinate with the delivery team to schedule timely site visits.
• Guide contractors, developers, and homeowners on best practices for installation.
• Troubleshoot on-site issues, making minor adjustments or repairs as needed.
• Act as the on-site representative of Ahti, maintaining professional standards and customer satisfaction.
• Maintain accurate records of visits, installations, and feedback.

Requirements

• Proven plumbing or technical installation experience, ideally in bathrooms/sanitary ware.
• Strong practical skills with tools, fittings, and safety standards.
• Customer-focused with good communication and interpersonal skills.
• Ability and willingness to travel across Bali regularly.
• Reliable, punctual, and professional attitude.
• Bonus: Previous experience with international brands, hospitality, or property developments in Bali.

• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
• Respond to IT support requests in a timely and professional manner via phone, email, or ticketing system.
• Install, configure, and troubleshoot operating systems, applications, and network connectivity.
• Perform routine maintenance of IT equipment and systems.
• Assist in setting up new user accounts, workstations, and mobile devices.
• Document technical procedures and user guides.
• Escalate unresolved issues to senior IT staff.
• Assist with network troubleshooting and maintenance tasks.
• Support IT inventory management and asset tracking.
• Contribute to the continuous improvement of IT support processes.

• Currently pursuing or recently completed a degree or diploma in Information Technology, Computer Science, or a related field.
• Basic understanding of computer hardware, operating systems (Windows, macOS), and common software applications.
• Familiarity with network concepts (TCP/IP, DNS, DHCP).
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to learn quickly and adapt to new technologies.
• Customer-focused attitude with a willingness to help.
• Ability to work both independently and as part of a team.
• Knowledge of IT security best practices is a plus.
• Enthusiasm for technology and a passion for IT support.

WE'RE HIRING A DESKTOP SUPPORT TECHNICIAN IN Cikarang, Indonesia
Location:
Kawasan Industri Jababeka, Jl. Jababeka V Blok G Kav. 4-6, Cikarang Utara, Bekasi, Jawa Barat 17530, Indonesia

Excis is a global IT support leader, driven by innovation and collaboration. We're looking for a proactive Desktop Support Technician to manage hardware, software, and IT assets. Join us for a rewarding career in a supportive, family-like environment where you'll look forward to coming to work every day.

• Client in 190+ countries
• 6000+ Engineers
• 200+ Enterprise Clients

We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first.

Start your journey with Excis and grow with us

Job Title:
Desktop Support Technician

Key Responsibilities

• Provide first and second-level technical support, resolving hardware and software issues for desktops, laptops, and peripherals.
• Install, configure, and troubleshoot Windows operating systems, Microsoft Office 365, and other authorized applications.
• Perform preventative maintenance, repairs, and hardware upgrades on IT equipment.
• Manage and accurately document all service requests and resolutions within the ticketing system.
• Provide basic support for Mac OS and mobile devices (iOS/Android).

Requirements
Candidate Requirements:

• Minimum 18 months of professional experience in a desktop support role.
• Proven hands-on experience with Windows OS, Active Directory, and MS Office 365.
• Strong problem-solving skills with the ability to diagnose and resolve technical issues efficiently.
• CompTIA A+ or Microsoft Certified Professional (MCP) certification (or higher).
• Excellent communication skills and a strong customer-service orientation.

Benefits

• Competitive Salary: We offer a attractive compensation package that rewards your skills and experience.
• Modern Workspace: Work in a state-of-the-art, comfortable, and well-equipped office designed for productivity and collaboration.
• International & Supportive Environment: Become part of a diverse, global team. We foster a culture of open communication, mentorship, and teamwork where everyone is valued.

Ready to apply? Please submit your resume.