2,378 Key Account Manager jobs in Indonesia

Qualifications:

1. Minimum 1 years of experience as an Account/E-commerce Specialist in a creative or agency, preferably handling beauty or skincare brands.
2. Strong understanding of beauty industry trends and digital platforms (Instagram, TikTok, YouTube).
3. Excellent communication skills in dealing with both external stakeholders and internal teams.
4. Able to build and maintain strong client relationships while ensuring internal alignment and smooth workflow.
5. Detail-oriented, organized, and capable of managing multiple accounts or projects simultaneously.
6. Proficient in Google Workspace and project management tools.

We are looking for a competent individual to assist us in maintaining and growing ties with our e-commerce partner, who helps us in executing and managing our principal brands.

As a Key Account Manager, you will be responsible for the management and growth of our most important principal and partner relationships. You will also oversee a team of multiple brands within the same category. We are interested in working with someone who thrive on adversity and is enthused by the idea of growing our Enterprise solutions.

Responsibilities:

• Maintain profitability of official stores to achieve business sustainability.
• Manage customer relationships and reduce churn rate.
• Manage business review processes with Principals as well as marketplaces and establish strategic collaboration with all stakeholders.
• Initiate new sources of growth to build sustainable strategies for official stores in the long run.
• Liaise with principal clients and channels to determine competitive pricing and promotional activities of certain product categories.
• Resolve key issues and complaints for related brands, official stores, or marketplaces.
• Manage the appointed Key Account Team for each client.
• Ensure that client's needs and deliverables are met according to proposed timelines.
• Become the main point of contact for collaboration with external stakeholders.
• Ensure that the "Key Account Learning Process" runs well and reduce the "competency gap" across Key Account Team members.

Requirements:

• A minimum of 5 year experience in relevant fields, preferably in Key Account Management, Retail Industry, or Sales.
• Interested and passionate about the evolving e-commerce industry and its opportunities.
• Possess entrepreneurial mindset, excellent communication skills.
• Good attitude to connect with others, self-driven to complete tasks, and demonstrate a high initiative to take action as and a team player.
• High proficiency in Microsoft Office & Google applications, especially in Excel, PowerPoint, Google SpreadSheet, & Google Slides.
• Willing to work in BSD, Tangerang.

Key Accountabilities:

• Deal and build good relationships with Alfamart Group Channel, Buyer, or Store Manager and also distributor management team.
• Arrange and negotiate a business plan that involves trading terms for each key account in time.
• Have a regular visit to the Modern Trade channel to check product availability as well as to make sure that product distribution/marketing to every key account is going well.
• To monitor, analyze, and prepare a report of sales achievement in modern trade channels on a regular basis.
• Have an effective promo plan and excellent execution with good teamwork.
• Identify, develop, and evaluate sales strategies and set targets.
• Monitoring team's performance and motivating them to reach the target.

Requirements:

• Minimum S1 any major.
• At least 3-5 years of working experience as a Key Account Manager Alfamart Group
• At least 2 years of working experience with a distributor partner (good relationship, collaborative, develop the distributor team, as a business consultant for the distributor)
• CAN DO ATTITUDE with excellent communication skills, including a willingness to offer positive and negative feedback as needed, mature mental, team work player, solution-oriented and creative.
• Excellent sales analysis, persuasive selling, negotiation skills, and leadership skills to win in the market.
• Proven leadership skills, having the ability to manage and motivate people to achieve.
• Excellent planning, analytical thinking, problem-solving, and report-writing skills.
• Computer literate, especially in Ms. Office.
• Willing to go on a business trip and be placed at BSD, Tangerang.

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There's much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Every day, your talent, your innovative spirit, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

Key Account Manager (Surabaya) - Your future position?
As the Key Account Manager , you will be responsible in B2B sales & channel management responsibilities, besides assisting senior colleagues in crafting sales plans and initiatives to execute the company's overarching sales strategy for a designated client group, aligned with organizational objectives. You will be based in Surabaya, East Java while reporting to the Sales Manager.

Sounds interesting? In this exciting role you also will be responsible in:

• Expand Givaudan's market presence in the East Java territory by actively seeking new prospects and promoting flavors from the price list.
• Support in monitoring channel partner performance, Sales Planning, and ensure sales activities are aligned with schedules and meet set targets.
• Nurture and oversee customer relationships within the designated region, while also seeking opportunities to develop new accounts.
• Stay updated on customer and competitor activities, maintaining up-to-date customer information.
• Aid in negotiating pricing agreements within established guidelines and manage aspects like credit, pricing, and rebates.
• Contribute to the development and delivery of both internal and external customer presentations.
• Execute promotional schemes tailored for channel partners to enhance sales engagement.

You?
Are you someone who wants to grow and shape your own world? Who needs a new challenge and bring excellent contribution to the company? Then come and join us - and impact your world.
Your professional profile includes:

• 6-8 years of functional/technical sales experience within B2B field.
• Relevant industry experience in flavours, ingredients or food-related industries.
• University degree in Science/Food/Business or equivalent.
• Understanding of key elements of Channel partner strategy including promotions/schemes, besides the ability to effectively use KPIs to monitor channel partner performance.
• Demonstrated capability to generate new business and basic understanding of customer strategy, initiatives, priorities, and launch processes.
• Strong sales-driven mindset with a proactive approach.
• Self-motivation, independence, and a strong sense of maturity are essential.
• Strong negotiation and effective communication skills is ideal, particularly in customer and stakeholder interactions.
• Fluent in English, local language proficiency desirable.
• Open to working in Surabaya.

Our Benefits

• Attractive package with benefits
• Excellent opportunities for progressive learning and development
• A creative team environment that will inspire you
• Comprehensive healthcare and retirement plan

At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives.

You work within an inspiring teamwork culture – where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.

Every essence of you enriches our world.

Diversity drives innovation and creates closer connections with our employees, customers and partners.

Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.

Detail Job Description:

• Achieve/Exceed Budget:

• Implement a sales strategy per account to maintain existing business and to develop new business opportunities. Work closely with the In-Center Sales Manager across the entire sales cycle to ensure customer outcomes and achieved.

• Increase customer base and market presence through establishing relationships with key opinion leaders, key influencers and decision makers
• Provide targeted counselling and account information to the clinical and technical team as required
• Track and report competitor activity within the assigned accounts
• Maintain a high-profile presence in the market place through the creation of win-win solutions with customers which turn a sales relationship into a long-term business partnership.
• Managing the immediate post-purchase activities (checking order status, delivery, handle complaints etc) to ensure customer satisfaction

• Provide appropriate clinical support activities such as in-servicing, installations, training & education as required etc

• Support Sales Administration

• Provide input to forecasting requirements, preparing annual sales budget;

• Establish sales objectives by creating a sales plan and quota for the region in support of national objectives

• Prepare and present customer offerings, quotes, tenders, re-orders and any other related business requirement

• Act as a key member of the team:

• Update clinical knowledge by participating in educational opportunities; reading professional publications; maintaining professional networks

• Promoting a team culture by assisting others during periods of high workloads, leave or absence so that overall objectives can be met
• Provide input and support to marketing programs as required
• Maintaining team communication
• Undertaking other tasks as required

• Where appropriate, become involved in FME activities including attendance at staff meetings and involvement in company or employee events

• Other tasks

• Other projects those may assign by Direct Superior

• Obey the health and safety guideline as per guided by Crisis Management team when doing his/her job inside or outside the organization
• Obey the Fresenius Medical Care Compliance and Company Regulation

Education And Experience

• Min. Bachelor degree of Business Administration, Management, Sales, Science or other related field
• Dialysis experience - highly desirable, or Healthcare business experience, especially from Medical Devices Company, at Multinational Company
• 3 years + Account Management or Business Development experience in Managerial level - highly desirable
• Highly developed interpersonal & influencing skills
• Entrepreneurial, adaptive, highly motivated, independent, commercially adept, articulate and confident
• Skills across most Windows applications including Word, Excel, and PowerPoint.
• Demonstrable track record of success in medical sales – desirable
• Ability to develop and implement business plans within the region.
• Ability to provide an out of hours service
• Ability to attend meetings or conferences interstate from time to time which may be inclusive of week end.

Competencies (attitude, Skills, Typical Qualifications & Experience)

• Sales Competencies

• Product, Disease and Market Knowledge

• Understanding of product concept, development process and management, including pay attention to opportunity to fulfill customer expectation and create customer demand.

• Understanding of product concept, character and environment changes as well as their impact on company's product positioning.

• Keep to see the opportunities to expand sales area in order to meet customer expectation.

• Selling & Negotiation Skill

• Conduct right sales negotiation strategy with a result win-win outcome and to ensure avoiding price concessions and protecting profit margin"

• Territory Management

• Identify and create balance sales territory to maximize sales & profits, and to allocate resources efficiently

• Increase market coverage and provide good customer service to ensure higher sales figures and greater customer satisfaction

• KOL Management

• Ability to engage and influence internal and external stakeholders to change perception or obtain commitment.

• Business Acumen

• Uses business and financial analysis to identify ways to improve profitability;

• develops and manages budgets effectively and manages the financials of the brand to ensure sales and BOI objectives are achieved;
• forecasts sales effectively;
• makes effective trade offs within and across budgets;

• anticipates issues and builds contingency plans.

• FME Leadership Expectations

• Collaborate Globally

• Be a role model of effective collaboration across company and geographic boundaries

• When acting locally consider the global business impact

• Strongly participate in global activities

• Be a Good Decision Maker

• Have a deep and broad understanding of our business, products, services and markets

• Balance speed and risk in making timely, best quality business decisions

• Define and Shape Vision and Purpose

• Translate the big picture into meaningful, actionable plans, aligned with our Values that engage and energise our employees

• Develop an inspiring vision and the strategies to achieve it

• Communicate effectively and motivationally

• Develop our Talent

• Create an environment where all employees are engaged and constantly learning

• Actively develop yourself and others

• Build and inspire high performance

• Lead innovation and Positive Change

• Search for and apply new ideas from both inside and outside of our company.

• encourage people to be creative in their thinking, challenging the status quo and looking for innovative ways to accomplish goals

• Embrace change and accept uncertainty, balancing continuity with discontinuity

• General Competencies:

• Continuous Learning: Show the great willingness to receive knowledge & skills for effectiveness of work

• Commit to the Organizational Ethic: Work behavior which highlighted on social, moral and organizational values and ethic in conducting business activities internally and externally
• Administration, Planning & Organizing: Implement the process of operational administration, reporting and document management regarding operational process in working unit.

Pearson is looking for a dynamic sales professional with a strong winning mindset and a strong desire to succeed as the Key Account Manager for Indonesia. As Key Account Manager, you will drive HED business performance in Indonesia by achieving or exceeding revenue targets in assigned key accounts in assigned territory.

This role is responsible for establishing strategic partnerships with key accounts by leveraging Pearson product and service solutions to meet educational outcomes.

Key Responsibilities

• Responsible for driving HED sales revenue in Indonesia by establishing a strategic partnership with key accounts
• Determine sales priorities & strategies and develop a business plan for implementing these strategies
• Identify and build strategic relationships with key University stakeholders such as Teaching & Learning, IT (technical), Procurement, Educational Designers, Finance, and Library to ensure awareness of Pearson products and services to help grow institutional sales
• Conduct group and individual product/technology presentations
• Work with instructors to match Pearson products to their program to drive adoption sales
• Develop new accounts and new revenue streams through active prospecting, either through a cold call or social media outreach in assigned territory
• Meet or exceed KPIs and financial measurements set by the company

Other Responsibilities

• Work in concert with the operations team in the organization to ensure effective and efficient support for customers
• Maintain up-to-date knowledge of Pearson products, platforms and capabilities
• Stay abreast of issues impacting the educational industry and factors influencing the market environment
• Perform production/sales forecast/ inventory management for the Higher Education division
• Develop and maintain a sales pipeline for all qualified opportunities in OneCRM )

Key Competencies Required

• Bachelor's degree required
• 5-8 years experience with a successful track record in working with channel partners, bookstores, sales or related customer-facing roles in higher education or a related field
• Experience interfacing with executive management; ability to conduct high-level sales meetings with Deans, Vice-Chancellors and other similar executive levels
• Excellent negotiation skills
• Strategic & creative thinking to develop innovative ideas to increase sell-thru
• Great commercial acumen
• High level of experience in solution selling and digital products.
• Passion for higher education, learner success and Pearson's mission
• Strong networking skills and familiarity with social media selling & prospecting
• Willing to spend a significant portion of time on field sales activities
• Must be able to communicate fluently in the local language and at an intermediate level in English language communication
• Experience with SalesForce and Tableau would be a key advantage

Who We Are
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing

Job:
Sales

Job Family:
GO
TO
MARKET

Organization:
Higher Education

Schedule:
FULL_TIME

Workplace Type
Req ID:
20656

About the Role

We are looking for an experienced Key Account Manager - Industrial New Construction & Cooling to drive and grow our Cooling Business market segmentin Indonesia. You will be responsible for promoting our piping systems solutions, building strong customer relationships, and strengthening our position as a preferred partner in industrial new construction and cooling HVAC projects.

This role focuses on clients who handle new construction projects requiring large-scale Cooling and HVAC systems.

Job Description:

• Develop and implement strategic plans to grow the Cooling market segment.
• Identify and convert market opportunities into sales for piping, hydronic, and cooling solutions.
• Build and maintain relationships with owners, consultants, contractors, and subcontractors.
• Coordinate with distributors or contractors to ensure timely delivery for key projects.
• Provide technical product presentations and support customer specifications.
• Maintain CRM records and market intelligence for business planning.
• Ensure compliance with EHS and Quality Management policies.

Requirements:

• Minimum 5 years of experience in a similar sales or key account management role.
• Bachelor's Degree in Mechanical or Industrial Engineering (Sales & Marketing qualification is a plus).
• Strong technical understanding of Cooling / HVAC systems in industrial and building construction.
• Established network within the Cooling market ecosystem (owners, consultants, contractors).
• Experience in Cooling or HVAC-related projects.
• Proven expertise in piping, valves, pumps, or process automation.
• Engagement with design consultants and contractors during the project life cycle.
• Strong sales, marketing, and CRM reporting skills.
• Excellent communication skills in English.
• Ability to manage multiple projects and interpret technical drawings.
• Leadership, interpersonal, and project management skills.
• Preferably based in or willing to work in Jakarta.

Kesempatan

PT Paperocks Indonesia Tbk, sebuah perusahaan terkemuka dalam industri kertas di Indonesia, sedang mencari seorang Key Account Manager yang berpengalaman untuk bergabung dengan tim kami. Dalam peran ini, Anda akan memainkan peran kunci dalam mengelola tim penjualan dan mengembangkan strategi penjualan yang efektif untuk mendorong pertumbuhan bisnis kami.

Tanggung Jawab Utama

• Mengelola dan mengembangkan hubungan jangka panjang dengan key accounts di industrial dan Food Packaging
• Menjadi contact point utama untuk klien besar serta memastikan kepuasan dan kebutuhan
• terpenuhi
• Menyusun strategi penjualan dan account plan untuk meningkatkan omzet perusahaan
• Mencapai target penjualan yang ditetapkan perusahaan
• Melakukan koordinasi internal dengan teamm sales, dan operasional untuk mendukung kebutuhan klien
• Melakukan negosiasi kontrak dan kesepakatan komersial dengan pelanggan strategis
• Memberikan laporan perkembangan key accounts secara berkala kepada manajemen

Kualifikasi dan Pengalaman yang Dibutuhkan

• Pendidikan minimal S1 semua jurusan (lebih diutamakan Marketing/Manajemen Bisnis)
• Pengalaman kerja minimal 3 tahun sebagai Sales Representative / Key Account di perusahaan Food Packaging atau Industrial Packaging
• Memiliki track record dalam mengelola klien besar (B2B)
• Komunikasi, negosiasi, dan presentasi yang sangat baik
• Memiliki kemampuan analitis, perencanaan strategis, dan leadership
• Mampu bekerja dengan target ambisius dan tekanan tnggi

Manfaat

• Gaji yang kompetitif
• Bonus/Insentif berbasis pencapaian target
• Tunjangan transportasi dengan fasilitas kendaraan
• Kesempatan memimpin tim dan jenjang karir manajerial

Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.

Job Summary:

• Manage a group of customers to achieve designated sales target levels

• Develop profitable business with new and existing customers.

Main Responsibilities:

• Possess and apply detailed product knowledge as well as thorough knowledge of business.
• Responsible for the direct sales process
• Managing & creating relationship with external stakeholders
• Prepare & plan sales strategies utilizing available marketing programs
• Responsible for retaining long-term customer relationships with established clients.

Qualifications:

• Minimum 7 years of experience in pharmaceutical sales industry
• Experienced in managing hospital accounts and has strong relationship with KOLs
• Strong understanding of healthcare systems, reimbursement pathways, and regulatory environments.
• Have good sales capability.
• Excellent analytical, communication, interpersonal and negotiation skills.
• Strong backgrounds in generic pharmaceuticals will be preferred.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.