4 Kyc Analyst jobs in Indonesia

We are looking for a motivated and detail-oriented KYC Analyst on a contract basis to join our team. This role is ideal for recent graduates with an interest in the investment and capital markets. As a KYC Analyst, you will conduct thorough due diligence on both local and foreign customers, ensuring compliance with regulatory requirements and internal policies.

• Conduct comprehensive KYC due diligence by collecting and verifying customer identification documents to validate identities and backgrounds in compliance with internal policies and regulatory standards.
• Analyze customer profiles and transactional data to assess risk and identify suspicious activities that may indicate potential money laundering, fraud, or other financial crimes.
• Investigate and resolve verification issues with customers or coordinate with relevant stakeholders as needed.
• Maintain well-organized, accurate documentation of all KYC activities, including customer documents, assessments, and communications, in line with regulatory and internal requirements.

• Fresh graduates with a degree in Finance, Accounting, Business Administration, or a related field are welcome to apply.
• Strong interest in investment and capital markets.
• Detail-oriented mindset with strong analytical abilities; excellent time management skills.
• Effective written and verbal communication skills.
• Ability to work independently and collaborate within a team.
• Ethical and principled approach to handling sensitive customer information.
• Willingness to work in a shifting arrangement.
• WPPE or WPPE-PT certification is a plus.

• Supportive teammates
• Self development activities that support careers

What You Will Need

• Able to assess issues and recommend solutions both at the strategic and tactical levels - balancing the business vision and practical implementation considerations
• Intermediate proficiency in using GSuite and other cloudbase data platforms such as BigQuery, Maxcompute,etc.
• Proactively builds trust-based relationships with stakeholders while maintaining the ability to remain objective
• Strong understanding of risk solutions, product implementation - on the business side
• 3+ years of related digital payment risk experience, preferably on the digital banking or e-wallets
• Familiar with monitoring tools such as Quick BI, Google Looker, Metabase, etc.
• Merchant risk experience such as merchant KYC/KYB, Due Diligence is a plus

About the Team

We're a fast-paced, independent team driving risk strategies across digital products. As key fraud advisors, we dive into data, monitor risk metrics, and optimize rules to strike the right balance between business growth and risk control.

Working closely with product, engineering, and business teams, we influence decisions with strong analysis and deep understanding of digital risk. We value autonomy, trust, and practical problem-solving—building scalable solutions that protect the ecosystem while keeping the customer experience front and center.

About GoTo Group

GoTo Group is the largest digital ecosystem in Indonesia with its mission to "Empower Progress' by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia's vast consumer household.

About Gojek

Gojek is Southeast Asia's leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

About GoTo Financial

GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.

The KYC Operations Analyst 2 is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.

Responsibilities:

• Conduct client profile reviews for customer accounts
• Review all information and documentation ensuring compliance with local regulation and Citi standards
• Update KYC forms and client profiles according to policy requirements
• Follow up with clients to ensure information is received before due dates
• Perform KYC tasks, including monitoring and tracking of the KYC records and Appendix approval process, assisting with the development and execution of action planning for expiring records, and ensuring records are not past due
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-5 years of relevant experience
• Experience in banking operations, preferably in the client account opening and pre-requirements process

Education:

• Bachelor's degree/University degree or equivalent experience

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Job Family Group:

Operations - Services

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Job Family:

Business KYC

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Time Type:

Full time

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Most Relevant Skills

Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View Citi's EEO Policy Statement and the Know Your Rights poster.