2,048 Manager Quality jobs in Indonesia

WE'RE HIRING

QUALITY ASSURANCE MANAGER

Full-Time

ABOUT US:

Established in 2024 in Malang, Indonesia, PT Dua Pendekar Ayam is the powerhouse behind Dikichi — a bold new brand on a mission to serve high-quality, affordable fried chicken to the masses. Our ambition? To become Indonesia's No. 1 fried chicken brand and take it to the world.

Our culture is anything but ordinary — it's bold, fun, and impact-driven. We value speed, resilience, agility, collaboration, and extreme ownership. At PT Dua Pendekar Ayam, we're building an environment where people don't just work — they grow exponentially and thrive.

ABOUT THE ROLE:

We're hiring a
Quality Assurance Manager
— a full-time position, with active field presence across our stores and supply chain.

You'll be the
guardian of quality and safety
, ensuring every bite of Dikichi chicken delivers the same great taste, hygiene, and consistency — whether it's in Malang, Kediri, or beyond.

This role works in a matrix structure:

• Full line reporting to the
  CEO / Board
• Dotted line collaboration with
  Store Operations, Learning & Development, & Supply Chain

WHAT YOU'LL DO:

Ensure Product Consistency
– Safeguard our recipe, taste, and presentation through strict adherence to SOPs across commissary and stores.

Uphold Restaurant and Food Safety & Quality Standards
– Lead the development of SOPs, Product Standard Requirement & Specification, HACCP, GMP, Halal, and regulatory compliance across kitchens, supply chain, suppliers, and central production.

Audit & Standardize
– Design and execute routine audits, enforce corrective actions, and strengthen quality culture at every store.

Investigate & Solve Quickly
– Lead root-cause analysis of quality issues, implement corrective & preventive measures fast.

Drive Continuous Improvement
– Monitor key QA metrics, analyze trends, and propose initiatives to scale quality with expansion.

Manage Suppliers
– Qualify, evaluate, and monitor vendors to ensure raw materials meet Dikichi's standards.

Reduce Risk & Waste
– Spot inefficiencies, implement lean practices, and safeguard against unnecessary loss.

Bridge Store Development & Training
– Act as the bridge among store development, training, and operations, ensuring standards are translated into practice.

Develop Training Inputs
– Build and refine QA material inputs for trainers so knowledge cascades consistently across all teams.

Be on the Ground
– Actively visit stores and central kitchen to audit operations, pilot solutions, and validate results.

YOU'RE A GREAT FIT IF YOU:

Have
5+ years' experience
in Food Safety / Quality Assurance (F&B preferred).

Know
HACCP, GMP, ISO 22000, BPOM, and Halal regulations
inside-out.

Think in
systems
— building scalable QA processes for multi-store operations.

Blend
science with practicality
— you know the standards, but you also know how to apply them on the ground.

Communicate with impact — whether with store crews, suppliers, or senior leadership.

Thrive in
fast-paced, hands-on environments
and enjoy being on the move.

Embody the
warrior mindset
— bold, resilient, and relentless in upholding quality.

This isn't just a job — it's your chance to
shape how thousands of meals are served safely and consistently every single day
. No fluff. Just real, hands-on impact.

Ready to grow and lead with impact?

Apply now — or tag someone bold enough to take on the challenge.

#Hiring #Dikichi #QualityAssurance #FoodSafety #RestaurantJobs #FastFood #JoinTheMovement

Job Description :

1. Membuat, menginterpretasikan, dan melakukan implementasi standar QA dan sesuai prosedur
2. Memastikan bahwa semua proses terdokumentasi dan mematuhi standar SOP
3. Melakukan pengelolaan dan memastikan sistem Quality Assurance (QA) berjalan sesuai BPOM dan Halal.
4. Melakukan kolaborasi dengan R&D
5. Memastikan kembali penyesuaian dan resiko manajemen yang dapat mempengaruhi organisasi
6. Memastikan kembali kualitas produk
7. Mengidentifikasi dan Menganalisis Masalah Kualitas Mendeteksi dan menyelesaikan masalah kualitas serta menerapkan tindakan perbaikan untuk menyelesaikannya.
8. Memastikan terpenuhinya Good Manufacturing Practices (GMP)
9. Memastikan produk dikembangkan atau diproduksi sesuai dengan standar keselamatan yang ditetapkan

Requirements :

1. Minimal pendidikan S1 Farmasi, Kimia atau bidang terkait
2. Minimal 5 tahun pengalaman sebagai Supervisor dibidang Industri Farmasi
3. Familiar dengan regulasi BPOM, ISO 9001: 2015, ISO 22000, dan Halal
4. Memiliki pengalaman dalam audit eksternal dan internal
5. Memiliki keterampilan komunikasi yang baik dan mampu bekerja sama dengan berbagai tim
6. Memiliki problem solving dan mampu bekerja dibawah tekanan
7. Memiliki kemampuan dalam memimpin tim

Deskripsi Pekerjaan:

Memastikan implementasi sistem manajemen mutu di seluruh proses produksi, mulai dari penerimaan bahan baku hingga pengiriman produk jadi. Termasuk analisis proses, identifikasi dan penanganan faktor penghambat kualitas, penanganan komplain pelanggan, evaluasi sistem mutu, serta koordinasi lintas divisi untuk mendukung strategi bisnis perusahaan. Memastikan kelengkapan dokumen ekspor bersama tim terkait, melakukan monitoring dan evaluasi seluruh proses produksi sesuai standar mutu seperti ISO 22000:2018, FSSC 22000, HACCP, ISO 9001:2015, Sistem Jaminan Produk Halal, dan SNI. Melakukan pengembangan tenaga kerja, peningkatan kedisiplinan terhadap food safety, serta penerapan berbagai sistem manajemen lainnya seperti SA 8000:2014 dan ISO 50001:2018.

Kualifikasi:

• Pendidikan minimal S1 Teknik Pangan/ Teknik Kimia lebih diutamakan
• Memiliki pengalaman minimal 5 tahun sebagai QA Manager Food & Beverage
• Memiliki pengalaman minimal 5 tahun dibidang export & OEM
• Memiliki pengalaman sebagai Manajemen Representatif minimal 1 tahun
• Lancar berbahasa Inggris merupakan nilai tambah
• Bersedia penempatan di Pati-Jawa Tengah

Who we are:

Our constant passion for the pursuit and achievement of excellence allows us to develop innovative treatments on five continents, as well as meet the unmet medical needs of individuals, families, and healthcare professionals.

An opportunity to make a difference in the lives of millions of people today and in the future.

General Description:

Under supervision of Exeltis Quality Director in solid line and Technical Director in dotted line and as the Person in Charge of Quality Assurance is responsible for planning, directing and monitoring the implementation of quality system I quality assurance in order to ensure the product processed in accordance with applicable procedures and meet the quality requirements that have been set.

Main Responsibilities:

• Develop quality assurance strategies and procedures and establish company's quality manual, in order to ensure compliance on every stage of the manufacture process.
• Establish good working relationships with other departments to collaborate in order to identify training needs and training plan (both carried out by the QA department and each department) to ensure the qualifications of personnel meet the quality standards that have been set.
• Plan and monitor the internal audits and self-inspections to ensure theim plementation of the quality system running well so that every activity related to the production process is in accordance with procedures and meets quality requirements.
• Analyze the results of investigations and review the deviation reports to recommend appropriate action for deviation handle and set preventive action.
• Evaluate and analyze audit findings to develop and recommend corrective and preventive actions and implementation schedules, verification of completed actions in order to ensure CAPA closed on time.
• Evaluate and authorize all procedures and documents related /impact of quality products to ensure compliance with technical or the National Agency of Drug and Food Control (NADFC/BPOM) related to the quality of finished products.
• Mentoring and coaching subordinate in order to improv-e the competence of subordinates in accordance with their respective areas of work.
• Plan and monitor the implementation of external audits (vendor audit) to ensure vendors (raw material manufacturing, packaging materials manufacturing and suppliers) meet the specifications and compliance with CPOB.
• Conduct assessment of technical complaints and make decisions and take action on the results of the assessment, unnecessary in collaboration with other departments.
• Monitor documentation of change control system implementation and approve changes to ensure all changes are evaluated, authorized, implemented and recorded in a controlled manner to mitigate potential risks and maintain compliance with regulatory requirements.
• Together with the Production and Engineering Departments responsible for the documentation of monitoring and controlling of the drug manufacturing environment to ensure compliance with CPOB requirements.
• Give approval and monitor manufacturing drugs and analyzes based on contracts.
• Conduct product quality review according to the established schedule to ensure process consistency and overall product quality.
• Determine and supervise the implementation of a record keeping system of all activities to ensure they are well documented and easily traceable.
• Establish and monitor the implementation of Personal hygiene/sanitation at site to ensure compliance with GMP requirements.
• Give consent to reprocessing after identifying corrective and preventive actions to avoid recurrence deviations.
• Authorize the determination and together with Production Department to monitoring documentation of stora9e conditions for materials and products to ensure they are maintained safely and meet GMP requirements.
• Coordinate and facilitate the conduct of audits by external parties (BPOM audit and toll in manufacturing).
• Establish 900d working relationships with the Regulatory department in order to provide the required documents.
• Prepare and controlan annual bud9et (OPEX and CAPEX) by estimating requirements and scheduling expenditures to ensure that operational costs QA department not exceed the specified budJft (meet QA financial objectives.

KPIs will be evaluated

% Right first time manufacturing

% Right first time packaging

% Lot acceptance rate reprocess/reinspect

% Lot acceptance rate reject

% Deviation overdue closure

% CAPA not Authority overdue closure

% CAPA Authority overdue closure

% Complaint over due closure

% Change control over due closure

Company core competences:

Functional Competency :
Leadership, Strategic Thinking, Decision Making, Cultivate Innovation, Drive Results, Collaborates, Instill Trust.

Tugas dan Tanggung Jawab :

1. Memahami SOP, standar service excellence , K3, dan regulasi pengelolaan gedung
2. Memantau kinerja karyawan & vendor serta memastikan SLA (Service Level Agreement ) terpenuhi
3. Menyusundan mengimplementasikan prosedur pemeriksaan kualitas layanan (housekeeping, keamanan, maintenance, tenant relation )
4. Melakukan audit berkala di seluruh aspek pengelolaan gedung (engineering, cleaning, security, parking )
5. Memahami sistem manajemen mutu (ISO 9001, ISO 45001, atau standar pengelolaan gedung)
6. Memahami analisis kebutuhan pelatihan (Training Need Analysis ), perencanaan, dan implementasi training

Kualifikasi :

1. Pendidikan minimal S1 bidang teknik (preferensi Teknik Sipil/Elektro/Mesin atau yang sejenis)
2. Pengalaman minimal 5 tahun di bidang Quality Assurance, khususnya pengelolaan gedung komersial, perkantoran, atau mixed-use building
3. Keterampilan analitis dan pemecahan masalah yang kuat
4. Komunikasi dan kepemimpinan yang baik

Company Description

SAI APPAREL INDUSTRIES, PT is a leading apparel and fashion company based in Jakarta, Indonesia. The company operates from the Graha Kirana Building in Jakarta and is known for producing high-quality garments. SAI APPAREL INDUSTRIES, PT prides itself on innovative designs and commitment to quality in every piece they produce.

Role Description

This is a full-time, on-site role located in Grobogan Regency for a Quality Assurance Manager. The Quality Assurance Manager will oversee the quality assurance processes, ensuring that all products meet specified standards before they reach consumers. Daily tasks include developing and implementing quality control tests, identifying areas for quality improvement, and ensuring regulatory compliance. The Quality Assurance Manager will also be responsible for training and supervising QA staff, documenting quality issues, and collaborating with other departments to enhance product quality.

Qualifications

• Experience in Quality Assurance and Quality Control
• Strong understanding of regulatory compliance standards and processes
• Analytical and problem-solving skills
• Experience in staff training and supervision
• Excellent attention to detail and organizational skills
• Ability to work on-site in Grobogan Regency
• Bachelor's degree in Quality Management, Engineering, or a related field
• Experience in the apparel and fashion industry is a plus

The ideal candidate is a critical thinker who will proactively improve the quality systems of the company through internal audits, participation in process improvement programs, and interaction with key partners to obtain constructive feedback.

Responsibilities

• Develop standardized production, quality, and customer-service standards
• Identify potential risks before they become a problem, focusing on root cause analysis and preventive action
• Perform internal and external quality audits and compile detailed reports of findings
• Build a strong team through coaching, mentoring, specific training and performance evaluations

Qualifications

• Bachelor's degree or equivalent experience in Engineering
• 5+ years' relevant work experience
• Highly organized with excellent attention to detail

Our customers expect every aspect of our business to be of a certain standard and rightly so, our company by its very name represents quality so the role of the quality assurance manager is critical to the business upholding its first class reputation within the industry.

What will I be doing?
As a Quality Assurance Manager, you will be responsible for performing the following tasks to the highest standards:

• An expert in all aspects of the membership agreement, you will be ensuring new members feel comfortable with the legal and operational terminology of the sales agreement
• Following up with new members after their return home, you will be answering any questions they may have
• Ensure the refer a friend program is understood and auctioned
• Ensure that all guests are leaving the presentation feeling more confident in the brand quality than when they arrived offering solutions to guests declining full membership

What are we looking for?
A Quality Assurance Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Be presentable and able to represent the brand at the level required
• Have a skill in empathizing and communicating with guests from all backgrounds with strength and belief in the brand, product and systems you are implementing
• Find it natural to enthuse others in the attraction of the local area and property itself, enhancing volume opportunities
• Proficient time management skills and ability to multi-task is critical to this varied and exciting role

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Experience in the vacation ownership industry

What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

Work Locations
Umana Bali, LXR Hotels & Resorts

Schedule
Full-time

Brand
LXR by Hilton

Job
Administrative

About the Position

The Quality Assurance Senior Manager will be responsible for leading the implementation of the Quality Assurance Department's short-term (annual) business plan in alignment with the company's Quality & Operational Excellence strategy. This role will develop and execute strategies to improve operational efficiency, reduce costs, and ensure consistent product quality in the highly competitive FMCG food industry. The position requires extensive expertise in quality management systems, strong leadership to drive cross-departmental collaboration, and the ability to maintain compliance with national and international food safety standards.

Key Responsibilities

• Lead the development, implementation, and evaluation of Quality Assurance management systems across the entire supply chain — from raw material and ingredient receipt, packaging materials, production processes, storage, to finished goods shipment.
• Ensure compliance and continuous improvement of quality management systems, including ISO 22000:2018, FSSC 22000, HACCP, ISO 9001:2015, Halal Product Assurance System, and SNI requirements.
• Drive initiatives to enhance operational efficiency, minimize production defects, and optimize cost control without compromising product quality.
• Facilitate coordination with relevant departments to identify root causes of consumer complaints, establish corrective and preventive actions, and ensure timely resolution.
• Lead internal and external audits, ensuring readiness and compliance for certification processes.
• Monitor industry trends, regulatory changes, and best practices to strengthen the company's quality assurance framework.
• Mentor and develop the QA team to maintain high technical competency, problem-solving capability, and compliance mindset.

Job Requirements

• Bachelor's degree in Food Technology, Chemistry, Microbiology, Industrial Engineering, or a related field; Master's degree is an advantage.
• Minimum 8–10 years of experience in Quality Assurance within the FMCG food industry, with at least 3 years in a managerial or senior leadership role.
• Strong knowledge of food safety standards, regulatory requirements, and certification processes (ISO 22000, FSSC 22000, HACCP, ISO 9001, Halal, SNI).
• Proven track record in developing and implementing QA systems across multiple production lines or facilities.
• Excellent leadership, analytical thinking, and problem-solving skills.
• Strong communication skills and the ability to collaborate effectively with cross-functional teams.
• Professional proficiency in English (both written and verbal).