321 Market Operations jobs in Indonesia

Operations Analyst (Night Shift)

Here at Ailytics, we're building AI solutions to envision a safer world. By combining computer vision and predictive analytics, we enable organizations to proactively identify risks, optimize processes, and ultimately save lives. Our platforms are currently deployed all over the world, covering more than 300 million square meters

We are looking for an Operations Analyst to analyse customer behaviour, identify trends, and act as a system administrator. The role requires sharp attention to detail, quick decision-making, and the ability to manage multiple tasks in a fast-paced environment.

High English fluency and a technical background are must haves for this role.

We are currently specifically looking for people for our 11:00pm to 8:00am night shifts.
Prior experience in a night shift position is a must-have for this role.

What You Will Be Doing

• Conduct analysis of customer behaviour and identify trends that enhance the system.
• Configure the platform as a system administrator as required.
• Process and manage data accurately.
• Collaborate with the team to report any issues or unusual activity.
• Ensure timely and efficient task completion.

Our Ideal Requirements

• Strong English communication skills.
• Attention to detail, critical thinking and quick decision-making.
• Strong communication and multitasking skills.
• Technologically literate and comfortable with digital tools.
• Ability to follow instructions and SOPs correctly.

Why Work At Ailytics?

• This is an opportunity to create lasting impact and explore the intersection of AI and safety.
• We're a start-up that's still in its early stages. If you're looking for an environment where you can really make an impact, this is it.
• We value strong standards, high transparency, and low egos. Let us know if this sounds like you.

Company Description

Fineksi is a SaaS platform based in Indonesia, that helps financial institutions with digital transformation and AI. Our vision is to provide accurate and reliable credit assessment services, enabling financial institutions to make credit decisions based on comprehensive data analysis.

Role Description

This is a full-time hybrid role for an Operations Analyst at Fineksi in Yogyakarta, Indonesia, with the flexibility of some remote work. The Operations Analyst will be responsible for conducting daily analytical tasks, communicating with various stakeholders, handling finance-related duties, and data verification.

Qualifications

• Bachelor's degree in Finance, Business Administration, Accounting, or related field
• Analytical Skills and Finance knowledge
• Effective Communication and Customer Service skills
• Strong attention to detail, with proven ability to work thoroughly and accurately.
• Demonstrated ability to consistently cross-check work against requirements and standards
• Detail-oriented and organized mindset
• Ability to work independently and collaboratively
• Experience working with Microsoft Excel and other analytical tools
• A disciplined approach to managing timelines, tasks, and priorities

The Operations Analyst plays a key role in aligning, standardizing, and supporting the scale-up of operational practices across BAKED. outlets. This role is responsible for developing SOPs, implementing frontline enablement tools, facilitating cross-outlet learning, and ensuring improvements are data-driven and well-documented. Working closely with Regional Managers, Outlet Managers (OMs), and HQ teams, the analyst ensures consistent, cost-effective, and innovation-ready execution at the frontline level.

Key Responsibilities

• Develop and maintain SOPs, process guidelines, and enablement materials with proper version control.
• Analyze monthly Operations Reports and collaborate with RM to generate insights and improvement actions.
• Facilitate outlet workshops and integration sessions to standardize best practices.
• Monitor adoption and effectiveness of frontline tools; gather feedback for improvement.
• Support quarterly pilots for operational innovations and conduct impact analyses.
• Create rollout readiness tools.
• Contribute to efficiency and cost-saving initiatives with outlet teams and Regional Manager.
• Assist with rollout of sustainability, health & safety, and risk management actions.
• Ensure integration of tools (dashboards, reporting) into routine Ops rhythms.
• Represent Operations in cross-functional coordination related to rollout and implementation.
• Prepare quarterly Ops Review decks showcasing insights, improvements, and innovations to senior leadership.

Required Skills

• Proven experience in operations enablement, project implementation, or multi-site retail/F&B execution
• Strong command of SOP design, rollout planning, and execution management
• Excellent facilitation, project management, and communication skills
• Analytical and data-literate, with ability to drive action from operational metrics
• Proficiency in collaboration tools (Google Workspace, dashboards, LMS, workflow trackers)
• Familiarity with cost management, frontline team coaching, and operational process improvement
• Ability to influence across departments and connect strategy with execution

The Operations Analyst plays a key role in aligning, standardizing, and supporting the scale-up of operational practices across BAKED. outlets. This role is responsible for developing SOPs, implementing frontline enablement tools, facilitating cross-outlet learning, and ensuring improvements are data-driven and well-documented. Working closely with Regional Managers, Outlet Managers (OMs), and HQ teams, the analyst ensures consistent, cost-effective, and innovation-ready execution at the frontline level.

Key Responsibilities

• Develop and maintain SOPs, process guidelines, and enablement materials with proper version control.
• Analyze monthly Operations Reports and collaborate with RM to generate insights and improvement actions.
• Facilitate outlet workshops and integration sessions to standardize best practices.
• Monitor adoption and effectiveness of frontline tools; gather feedback for improvement.
• Support quarterly pilots for operational innovations and conduct impact analyses.
• Create rollout readiness tools.
• Contribute to efficiency and cost-saving initiatives with outlet teams and Regional Manager.
• Assist with rollout of sustainability, health & safety, and risk management actions.
• Ensure integration of tools (dashboards, reporting) into routine Ops rhythms.
• Represent Operations in cross-functional coordination related to rollout and implementation.
• Prepare quarterly Ops Review decks showcasing insights, improvements, and innovations to senior leadership.

Required Skills

• Proven experience in operations enablement, project implementation, or multi-site retail/F&B execution
• Strong command of SOP design, rollout planning, and execution management
• Excellent facilitation, project management, and communication skills
• Analytical and data-literate, with ability to drive action from operational metrics
• Proficiency in collaboration tools (Google Workspace, dashboards, LMS, workflow trackers)
• Familiarity with cost management, frontline team coaching, and operational process improvement
• Ability to influence across departments and connect strategy with execution

Operations Analyst

Here at Ailytics, we're building AI solutions to envision a safer world. By combining computer vision and predictive analytics, we enable organizations to proactively identify risks, optimize processes, and ultimately save lives. Our platforms are currently deployed all over the world, covering more than 300 million square meters

We are looking for an Operations Analyst to analyse customer behaviour, identify trends, and act as a system administrator. The role requires sharp attention to detail, quick decision-making, and the ability to manage multiple tasks in a fast-paced environment.

High English fluency and a technical background are must haves for this role.

What You Will Be Doing

• Conduct analysis of customer behaviour and identify trends that enhance the system.
• Configure the platform as a system administrator as required.
• Process and manage data accurately.
• Collaborate with the team to report any issues or unusual activity.
• Ensure timely and efficient task completion.

Our Ideal Requirements

• Strong English communication skills.
• Attention to detail, critical thinking and quick decision-making.
• Strong communication and multitasking skills.
• Technologically literate and comfortable with digital tools.
• Ability to follow instructions and SOPs correctly.

Why Work At Ailytics?

• This is an opportunity to create lasting impact and explore the intersection of AI and safety.
• We're a start-up that's still in its early stages. If you're looking for an environment where you can really make an impact, this is it.
• We value strong standards, high transparency, and low egos. Let us know if this sounds like you.

Company Description

Fonterra Cooperative Group is the world's largest exporter of dairy products and a leader in dairy science and innovation. Headquartered in New Zealand, Fonterra partners with many of the world's leading food companies to deliver high-quality dairy products. With a presence in more than 40 countries, Fonterra leverages its global network to drive dairy excellence and expertise.

Role Description

This is a full-time on-site role for an Operations Analyst located in West Java, Indonesia. The Operations Analyst will be responsible for analyzing operational data, preparing financial reports, ensuring customer service excellence, and providing accounting support. The role also involves communicating with various departments to streamline processes and improve overall operational efficiency.

Qualifications

• Strong Analytical Skills and the ability to interpret complex data
• Effective Communication skills to collaborate with team members and stakeholders
• Experience in Finance and Accounting for preparing and analyzing financial reports
• Excellent Customer Service skills to address and resolve issues promptly
• Bachelor's degree in Business, Finance, Accounting, or related field
• Ability to work independently and manage multiple tasks
• Experience in the dairy industry is a plus

General Summary of Position

The Finance Operations Analyst is responsible for end-to-end management of both receivables and payables processes, ensuring accuracy, compliance, and timeliness in all financial transactions. This role supports the company's overall cash flow health by tracking incoming payments, managing outgoing disbursements, and reconciling financial records. Success in this position requires attention to detail, strong analytical and follow-up skills, and the ability to work independently in a dynamic environment.

A. Accounts Payable

• Process, review, and verify vendor invoices in accordance with company policies.
• Maintain and update accounts payable records.
• Monitor due dates and ensure timely vendor payments.
• Reconcile account discrepancies and manage vendor queries.
• Assist with month-end closing activities related to accounts payable.
• Ensure compliance with tax and financial reporting regulations.
• Collaborate with procurement and finance teams to validate payment documentation.

B. Accounts Receivable

• Generate and issue accurate customer invoices.
• Monitor outstanding receivables and follow up on overdue accounts.
• Reconcile payment records and resolve discrepancies.
• Coordinate with internal teams to verify billing data.
• Maintain accurate accounts receivable records.
• Assist in reporting and collection forecasting.

• Bachelor's degree in Finance, Accounting, or related field.
• Minimum 2–3 years of relevant experience in accounts payable, billing, or accounts receivable.
• Strong understanding of tax regulations and invoice processing.
• High level of accuracy and organizational skills.
• Ability to work independently with minimal supervision.
• Proficient in MS Office and finance systems.
• Detail-oriented and able to prioritize effectively.
• Proficiency in both English and Bahasa Indonesia.

Responsibilities

• Plan, create and execute lead generation campaigns across platforms like Google Ads, Facebook, and Tiktok.
• Ensure that targeting, ad creatives and landing pages work seamlessly together.
• Monitor and manage ad spend to ensure resources are utilized efficiently, prioritizing performance and lead quality.
• Identify and scale high-performing campaigns to increase the volume of qualified leads.
• Analyze performance data to uncover trends, evaluate lead quality, and continuously optimize campaigns for better results.
• Conduct A/B tests on ad creatives, messaging, and landing pages to uncover insights that drive campaign improvements.
• Generate detailed reports to track metrics like cost per lead and conversion rates, providing actionable insights for further optimization.
• Set up accurate tracking and reporting using tools like Google Analytics and CRM platforms to ensure the effectiveness of lead generation efforts.
• Work with the creative team to develop compelling ads that resonate with target audiences and encourage engagement.
• Collaborate closely with the sales team to ensure leads are converting effectively, while implementing strategies to enhance lead quality when needed.
• Stay informed about industry trends, competitor strategies, and platform updates to inspire fresh and innovative campaign ideas.

Qualifications And Skills

• Proficient in English in order to handle the local market (Written and spoken Arabic is a bonus)
• Proven experience in performance marketing or lead generation, with a strong focus on digital advertising platforms like Facebook Ads, Google Ads, and Tiktok Ads.
• Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions.
• Excellent communication and collaboration skills to work effectively with creative and sales teams.
• Detail-oriented with strong organizational skills, capable of managing multiple campaigns and tasks simultaneously.
• Results-driven mindset with the ability to focus on achieving qualified lead volume and conversion goals.
• Ability to troubleshoot and solve problems quickly, especially under tight deadlines.
• Proactive attitude with a passion for staying updated on the latest trends and best practices in digital marketing and lead generation.

Position Overview
The Funding Operations Analyst will be responsible for preparing accurate and timely reports and other life-cycle management requirements to funding partners that finance our consumer receivables loan book, and data reporting to internal corporate finance, finance reporting and treasury teams.

This role involves managing communications with internal and external stakeholders to meet requirements from external lenders promptly, striving for operational excellence, and providing strong business acumen in identifying gaps within our funding needs.

An inclination toward analysis, problem solving and keen interest in navigating through complex structures is desirable for this position.

Key Responsibilities

• Ensure that day to day operations are executed seamlessly, and delivering prompt solutions to fix issues within given SLA
• Prepare periodic and adhoc reports, ensuring accuracy and completeness for funding partners based on lender requirements, and to address any discrepancies promptly.
• Life-cycle management through monitoring, tracking and ensuring compliance with funding partner requirements and covenants.
• Continuously seek ways to improve existing processes and increase efficiency for the funding operations team.
• Operationalise agreements and deals structured by the Funding team
• Provide support to local and regional stakeholders in new projects and financial/funding activities
• Ensure that all funds and cashflows can be properly accounted for from source to final outflows

Requirements

• Bachelor's degree in Business, Accounting and Finance, Analytics, Computer Science or a related field.
• Min. 2 years experience in Banking / Treasury roles (especially with familiarity in consumer loan receivables) is preferred
• Strong proficiency in Microsoft Excel, Word and Powerpoint and some experience with finance operations systems.
• Good to have some experience in programming languages such as Python/SQL.
• Ability to communicate in Mandarin would be a plus due to Chinese speaking stakeholders.
• Keen to work in Fintech, with an interest in Finance and AI.