24 Medical Office jobs in Indonesia

• Lead and manage a team of remote clinical support professionals.
• Oversee daily operations of the remote patient support center.
• Develop and implement standardized protocols and workflows for clinical support.
• Ensure adherence to healthcare regulations and compliance standards (e.g., HIPAA).
• Monitor team performance, provide feedback, and conduct performance reviews.
• Develop and deliver comprehensive training programs for new and existing staff.
• Identify and resolve issues related to patient care and support services.
• Collaborate with clinical teams to ensure seamless patient transitions and communication.
• Analyze patient feedback and operational data to identify areas for improvement.
• Implement process enhancements to improve efficiency and patient satisfaction.
• Maintain accurate records and documentation of support activities.
• Manage schedules and ensure adequate staffing levels.

• Bachelor's degree in Nursing, Healthcare Administration, or a related field.
• Minimum of 5 years of experience in healthcare management, with at least 2 years in a supervisory or managerial role.
• Proven experience in managing remote teams.
• Strong understanding of clinical operations, patient care, and healthcare regulations.
• Proficiency with telehealth platforms and EHR systems.
• Excellent leadership, communication, and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Experience in developing training materials and programs.
• Ability to work independently and manage time effectively in a remote setting.
• Commitment to providing exceptional patient care and support.
• Experience in **Bandar Lampung, Lampung, ID** healthcare sector is a plus.

• Provide direct support to doctors, nurses, and other healthcare providers in clinical settings.
• Assist with patient intake, vital sign measurement, and basic health screenings.
• Schedule patient appointments and manage clinic calendars efficiently.
• Maintain accurate and confidential patient health records, both electronic and paper-based.
• Educate patients on health conditions, treatment plans, and preventive care measures.
• Administer basic treatments and assist in minor procedures as directed by healthcare professionals.
• Coordinate referrals to specialist services and follow up on patient care.
• Manage medical supplies and equipment, ensuring adequate stock levels.
• Answer patient inquiries and provide information regarding clinic services.
• Assist in community outreach programs and health education initiatives.
• Ensure adherence to all clinic policies, procedures, and regulatory requirements.

• Associate's degree or equivalent qualification in a relevant healthcare field (e.g., Nursing Assistant, Medical Assistant).
• At least 2 years of experience in a clinical support or healthcare assistant role.
• Familiarity with common medical terminology and healthcare procedures.
• Proficiency in using Electronic Health Records (EHR) systems and standard office software.
• Strong organizational and time management skills, with the ability to multitask effectively.
• Excellent interpersonal and communication skills, with a compassionate and empathetic demeanor.
• Ability to work independently and as part of a multidisciplinary team.
• Basic understanding of community health principles and practices.
• Valid CPR/BLS certification is a plus.
• Willingness to work a hybrid schedule, balancing on-site and remote responsibilities.

Our Client is a leading local financial institution. They have been established since 1992 and headquarter based in Jakarta. They provide a broad range of financial services such as Investment Banking, Securities and Investment management to diversified client base which includes corporations, financial institutions and government individuals.

Responsibilities:

• Handling of greeting and welcoming of Guest and visitors.
• Keep front desk tidy and presentable
• Answering incoming calls
• Preparation of outgoing mails or incoming
• Receive letters, packages, documents etc.

Qualifications:

• Fluency in Mandarin

Office Administration

• Candidates must at least possess Bachelor's degree of Economics, Accounting Finance , English or related field from a reputable university
• Minimum 2 years experience in Personal Assistant roles
• Maximum age 35 years.
• Excellent verbal and written communication skills, in Bahasa and English (Can speak Mandarin is a plus)
• Expert in Microsoft Office: Word, Excel, Power Point
• Well-organized and have great time management skills
• Good initiative, proactive, willing to learn, detail oriented, and able to work under pressure, able to work independently with minimum supervision.
• Experience handling confidential matters with discretion and professionalism.
• High-energy personality with a go-getter attitude and enjoys working in a fast-paced dynamic industry)
• Domiciled in Bekasi is preferable
• Have SIM A & C is a MUST

About the role

Join Adix Indonesia as a Back Office Administration. In this full-time position based in Jakarta, you will be responsible for providing administrative and clerical support to the sales and client management teams. This is an exciting opportunity to contribute to the success of a dynamic organisation within the Administration & Office Support industry.

What you'll be doing

1. Handling incoming inquiries and requests from clients and sales teams
2. Maintaining accurate and up-to-date client records and databases
3. Assisting with the preparation of sales proposals and client presentations
4. Coordinating travel arrangements and scheduling meetings
5. Providing general administrative support, including filing, photocopying, and document management
6. Collaborating with cross-functional teams to ensure efficient operations

What we're looking for

1. Minimum 1-2 years of experience in a back office or administrative support role, preferably within a client-facing environment
2. Strong communication and interpersonal skills with the ability to liaise effectively with clients and colleagues
3. Excellent organisational and multitasking abilities, with a keen eye for detail
4. Proficiency in Microsoft Office suite (Word, Excel, PowerPoint)
5. Familiarity with customer relationship management (CRM) software
6. A proactive and solution-oriented mindset

What we offer

At Adix Indonesia, we are committed to providing our employees with a supportive and engaging work environment. You can look forward to competitive remuneration, opportunities for professional development, and a range of health and wellbeing initiatives to help you thrive.

About us

Adix Indonesia is one of branch office of Adix Ingenieria Spain and is a leading provider of Explosion Protection Business worldwide. The back office officer is an administrative and office support services, serving a diverse range of clients across the Jakarta region. Our mission is to enable our clients to focus on their core business by delivering exceptional back-office support. With a strong emphasis on customer service and innovation, we are dedicated to continuously improving the way we work and the value we provide to our clients.

Apply now for this exciting opportunity to join the Adix Indonesia team

Informasi Lowongan

Tipe Pekerjaan

Remote/On-site

Fungsi Pekerjaan

Penjualan dan Pemasaran, Administrasi

Jenjang Karir

Pemula / Staf

Job Deskripsi

• Handle walk-in customers and sales force inquiries in the Sales Office.
• Check incoming documents for completeness and requirements, then log them into Sharing Folder & CCMS.
• Conduct follow-up calls to Sales Force and Customers regarding incoming documents, claims, premium holidays, premium due, orphan policies, and other related matters.
• Deliver Policy Book to Sales Force and follow up on Tanda Terima Polis submission.
• Prepare daily and monthly reports as required.
• Process reimbursement, purchase requests, and other submissions in the system.
• Execute other job assignments to ensure smooth Sales Office daily operations.

Persyaratan

Tingkat Pendidikan

S1

Jurusan Pendidikan

Semuanya

Minimal Pengalaman

3 tahun

Deskripsi Persyaratan

• Bachelor's Degree (S1) from any major.
• Minimum 3 years of working experience in Insurance Administration / Frontliner / Customer Service.
• Proficient in computer literacy, at least MS Word and MS Excel.
• Detail-oriented, organized, and able to work independently as well as in a team.
• Strong communication and follow-up skills.

Skill yang Dibutuhkan

Lokasi

Kota

Surabaya

Alamat

Gedung Mayapada Tower Lt. 6 Suite 06-01, Jl. Jenderal Sudirman Kav. 28, Karet - Setiabudi Jakarta Selatan

Tentang Perusahaan

PERSOLKELLY Recruitment Indonesia

Industri

Konsultan

Benefit

Deskripsi Perusahaan

PERSOLKELLY is one of the largest recruitment companies in Asia Pacific providing comprehensive end-to-end workforce solutions to clients. Headquartered in Singapore, the company was established in 2016 and is a joint venture between Kelly Services, Inc. and affiliates of PERSOL HOLDINGS Co. Ltd. PERSOLKELLY is a regional specialist with a depth and breadth of expertise and capability, as we have experience in the realities of your world and can open you to opportunities across ours. All businesses seek the winning combination of talent, knowledge, and experience. Coming together as one strong regional business means you benefit from our expansive reach and strong experience; our connections and depth of expertise becomes yours. Today, PERSOLKELLY operates more than 45 offices across 13 markets including Australia, China, Hong Kong, India, Indonesia, Korea, Malaysia, New Zealand, Philippines, Singapore, Taiwan, Thailand, and Vietnam. For more information, please visit

Job Vacancy: Sales Office Administration (SOA)

Location : Surabaya

We are looking for a
Sales Office Administration (SOA)
to be placed in
Surabaya
. This role is responsible for supporting Sales Office daily operations, handling customer and sales force inquiries, as well as ensuring administrative processes run smoothly.

Qualifications:

• Bachelor's Degree (S1) from any major.
• Minimum 3 years of working experience in Insurance Administration / Frontliner / Customer Service.
• Proficient in computer literacy, at least MS Word and MS Excel.
• Detail-oriented, organized, and able to work independently as well as in a team.
• Strong communication and follow-up skills.

Job Scope:

• Handle walk-in customers and sales force inquiries in the Sales Office.
• Check incoming documents for completeness and requirements, then log them into Sharing Folder & CCMS.
• Conduct follow-up calls to Sales Force and Customers regarding incoming documents, claims, premium holidays, premium due, orphan policies, and other related matters.
• Deliver Policy Book to Sales Force and follow up on Tanda Terima Polis submission.
• Prepare daily and monthly reports as required.
• Process reimbursement, purchase requests, and other submissions in the system.
• Execute other job assignments to ensure smooth Sales Office daily operations.

PT Smailing Tours & Travel Service is seeking an experienced Middle Office/Administration professional to join our team in Central Jakarta, Jakarta. In this full-time role, you will be responsible for providing administrative and operational support to our busy travel agency. This is an excellent opportunity to contribute to the success of a well-established company in the travel industry.

What you'll be doing :

• Performing data entry and maintaining customer records and booking information

• Providing general administrative support to the sales and operations teams

• Coordinating with suppliers and partners to ensure smooth service delivery

• Maintaining accurate documentation and filing systems

• Supporting the team with ad-hoc tasks as required

What we're looking for :

• At least 2 years of experience in an administrative or middle office role, preferably in the travel industry

• Strong organizational and time management skills with the ability to multitask and priorities effectively

• Excellent communication and customer service skills, with a professional and courteous demeanor

• Proficient in using Microsoft Office suite, with the ability to learn new software quickly

• Attention to detail and a problem-solving mindset

• A team player with a flexible and adaptable approach

If you are interested in this exciting opportunity, please apply your CV & photo

Jenis Pekerjaan: Penuh Waktu