9 Medical Operations jobs in Indonesia

• Conduct thorough skin assessments and consultations to understand client needs and concerns.
• Develop personalized treatment plans tailored to individual client goals, considering skin type, condition, and desired outcomes.
• Perform a wide range of advanced aesthetic treatments, including facials, chemical peels, microdermabrasion, laser treatments, and body contouring procedures.
• Educate clients on skincare best practices, product recommendations, and post-treatment care.
• Maintain detailed client records, documenting treatments, progress, and recommendations.
• Stay up-to-date with the latest trends, technologies, and best practices in the aesthetics industry.
• Collaborate with medical staff to ensure safe and effective treatment protocols.
• Provide guidance and mentorship to junior aestheticians.
• Manage client appointments and ensure a seamless client journey from booking to follow-up.
• Maintain a high level of professionalism and client confidentiality.
• Contribute to marketing efforts by providing content or insights for social media and promotional materials.
• Ensure a clean, safe, and well-equipped treatment environment, adhering to all health and safety regulations.

• Certified Aesthetician with recognized professional qualifications.
• Minimum of 7 years of experience as a practicing aesthetician, with a strong focus on advanced treatments and client management.
• Proven expertise in a variety of facial and body treatments, including advanced technologies like lasers, RF, and ultrasound.
• In-depth knowledge of skincare ingredients, product formulations, and common skin conditions.
• Excellent communication, interpersonal, and client relationship-building skills.
• Strong diagnostic and problem-solving abilities related to skin health.
• Ability to work independently, manage time effectively, and maintain high standards of service in a remote setting.
• Familiarity with medical spa operations and compliance standards.
• A passion for continuous learning and professional development in the field of aesthetics.
• Proficiency in using aesthetic treatment equipment and digital record-keeping systems.
• Aesthetician license valid in the relevant jurisdiction.

The role

We are seeking a driven and dedicated Medical Management Support Intern (bachelor in medicine) to join the team at Siloam Hospitals Group (Tbk) in our Karawaci Banten location. This is a full-time opportunity for a qualified medical professional to gain valuable experience in the healthcare and medical industry.

What you'll be doing

1. Providing support to the medical management team in day-to-day operations
2. Assisting with the coordination and implementation of medical protocols and procedures
3. Conducting research and analysis to support decision-making processes
4. Collaborating with cross-functional teams to ensure seamless patient care
5. Participating in the development and improvement of medical management systems and processes
6. Contributing to the overall efficiency and effectiveness of the medical management function

What we're looking for

1. Bachelor's degree in medicine
2. Strong analytical and problem-solving skills
3. Excellent communication and interpersonal abilities
4. Familiarity with medical terminology and healthcare regulations
5. Ability to work effectively in a fast-paced, collaborative environment
6. Passion for delivering high-quality patient care and improving healthcare outcomes

What we offer

At Siloam Hospitals Group (Tbk), we are committed to providing our employees with a supportive and rewarding work environment. As a Medical Management Support Intern, you will have the opportunity to develop your skills, gain valuable experience, and contribute to the growth and success of our organisation. We offer competitive compensation, comprehensive benefits, and opportunities for career advancement.

About us

Siloam Hospitals Group (Tbk) is a leading healthcare provider in Indonesia, dedicated to delivering exceptional medical care and improving the health and wellbeing of our patients. With a network of hospitals and clinics across the country, we are at the forefront of innovation and excellence in the healthcare industry.

If you are passionate about making a difference in the lives of others and are ready to take the next step in your career, we encourage you to apply for this exciting opportunity. Click the "Apply Now" button to submit your application and join our team.

What You'll Do

• Lead daily operations: device readiness, TS scheduling, and regional coordination.

• Ensure SOP compliance, workload cut-off, and consistent execution across all areas.

• Supervise and develop the operations team (TS, scheduler, QC).

• Mentor junior TS and build an internal leadership pipeline.

• Act as a bridge in handling field conflicts, burnout cases, and cross-team misalignments.

• Guarantee device readiness for surgeries (QC, maintenance, post-use collection).

• Resolve operational issues using PDCA and root cause analysis.

• Drive continuous improvement to minimize operational risks.

• Act as the operational integrator across Sales, Finance, HR, and Inventory.

• Contribute to SOP development, dashboard refinement, and scalable system design.

Minimum Qualifications

• Education: Bachelor's degree in Operations Management, Engineering, Logistics, or Health-related field.

• Experience: 5+ years leading field/operations/distribution teams (pharma or medical device background is a plus).

Core Skills:

• Strong leadership & coaching abilities to build discipline and resilience.

• Conflict management and people development skills.

• Data- and system-oriented, with experience running dashboards and performance monitoring.

Mindset:

• Human-centric leader with high integrity.

• Proactive learner and problem solver, eager to build systems and teams.

• Willing to work hands-on in the field with national coverage.

• Oversee the daily operations of the community health clinic, ensuring efficient and effective service delivery.
• Manage and supervise clinical staff, including nurses, medical assistants, and support personnel, fostering a positive and productive work environment.
• Develop, implement, and enforce clinic policies and procedures in accordance with healthcare best practices and regulatory requirements.
• Ensure the provision of comprehensive healthcare services, including primary care, preventative screenings, and health education programs.
• Manage clinic budgets, control expenses, and optimize resource allocation to maximize operational efficiency.
• Oversee patient scheduling, record management, and billing processes, ensuring accuracy and confidentiality.
• Maintain high standards of patient care, safety, and satisfaction.
• Liaise with healthcare providers, community organizations, and government agencies to foster partnerships and enhance service delivery.
• Monitor key performance indicators (KPIs) and implement strategies for continuous improvement.
• Ensure compliance with all relevant healthcare regulations, licensing, and accreditation standards.
• Manage inventory of medical supplies and equipment, ensuring adequate stock levels.
• Participate in quality improvement initiatives and patient safety programs.
• Train and mentor new staff members on clinic operations and protocols.
• Respond to and resolve patient concerns and complaints in a professional and timely manner.

• Bachelor's degree in Nursing, Healthcare Administration, Public Health, or a related field. Master's degree is preferred.
• Minimum of 5 years of experience in healthcare management or clinical operations, preferably in a community health setting.
• Proven experience in staff supervision, team leadership, and performance management.
• Strong understanding of clinical workflows, healthcare regulations, and quality improvement methodologies.
• Excellent organizational, planning, and problem-solving skills.
• Proficiency in healthcare management software and electronic health records (EHR) systems.
• Exceptional interpersonal and communication skills, with the ability to interact effectively with diverse patient populations and staff.
• Demonstrated commitment to community service and public health initiatives.
• Ability to manage budgets and control operational costs.
• Knowledge of local healthcare landscape and resources is a plus.
• CPR/BLS certification.

• Direct and coordinate the daily operations of the healthcare facility, ensuring smooth and efficient workflows.
• Develop, implement, and monitor operational policies and procedures to improve efficiency and patient outcomes.
• Manage departmental budgets, resource allocation, and financial performance.
• Oversee staffing, including recruitment, training, performance management, and scheduling of administrative and support personnel.
• Ensure compliance with all healthcare regulations, licensing requirements, and accreditation standards.
• Collaborate with medical staff, department heads, and senior leadership to align operational activities with clinical goals.
• Manage vendor relationships and procurement of supplies and equipment.
• Identify areas for operational improvement and implement strategies to enhance service delivery, patient experience, and cost-effectiveness.
• Handle patient feedback and resolve operational issues promptly and effectively.
• Prepare operational reports, analyzing key performance indicators and presenting findings to management.
• Maintain a safe and compliant working environment for all staff and patients.
• Lead quality improvement initiatives and ensure adherence to best practices in healthcare management.

• Bachelor's degree in Healthcare Administration, Business Administration, or a related field. A Master's degree is preferred.
• Minimum of 5 years of experience in healthcare management or administration, with a proven track record of operational oversight.
• Strong understanding of healthcare regulations, compliance, and quality standards.
• Excellent leadership, team management, and interpersonal skills.
• Proficiency in budgeting, financial management, and operational analysis.
• Experience with healthcare information systems (HIS) and electronic health records (EHR).
• Exceptional problem-solving and decision-making abilities.
• Strong communication skills, both written and verbal, in Bahasa Indonesia and English.
• Ability to work effectively under pressure and manage multiple priorities.
• Familiarity with the healthcare landscape in Bandar Lampung, Lampung, ID is an advantage.

• Oversee and optimize daily operations of remote healthcare services.
• Manage and lead a team of remote healthcare professionals and support staff.
• Develop and implement operational strategies to improve efficiency and patient care.
• Monitor key performance indicators (KPIs) and operational metrics.
• Ensure compliance with healthcare regulations (e.g., HIPAA) and quality standards.
• Manage operational budgets and control costs.
• Enhance patient experience and satisfaction with remote services.
• Implement and manage telehealth platforms and technologies.
• Identify and resolve operational challenges and risks.

• Bachelor's degree in Healthcare Administration, Business, or related field (Master's preferred).
• Significant experience in healthcare operations management.
• Proven experience with telehealth or remote patient care models.
• Strong leadership and team management skills.
• Expertise in operational workflow optimization and process improvement.
• Deep understanding of healthcare regulations and compliance.
• Excellent analytical, problem-solving, and decision-making abilities.
• Proficiency in healthcare management software and communication tools.
• Strong communication and interpersonal skills for remote collaboration.