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Role Description

This is a full-time remote role for a Director of Client Services. The Director of Client Services will be responsible for overseeing client services, maintaining and improving customer satisfaction, and managing a team. Daily tasks include analyzing client needs, developing strategies to meet those needs, and ensuring exceptional customer service. The Director will also be responsible for building and maintaining strong client relationships, ensuring client retention, and providing leadership and direction to the client services team.

Qualifications

• Client Services and Customer Service skills
• Analytical Skills and ability to interpret data
• Experience in maintaining and improving Customer Satisfaction
• Team Management and leadership skills
• Excellent written and verbal communication skills
• Ability to work independently and remotely
• Experience in the tech industry is a plus
• Bachelor's degree in Business, Management, or related field

Guy Carpenter is seeking candidates for the following position based in the Jakarta office:

Client Support Services - Treaty Technical Accounting
We will count on you to:

• Review technical statements of accounts from clients; process statements and billings according to departmental procedures.
• Attend to queries from clients, reinsurers, and related parties.
• Assist in the resolution of technical accounting.
• Enter contractual information into system for premium invoicing.
• Ensure timely responses to monthly Regional and Local Controllerships' revenue review queries and requests.
• Ensure procedures and documentation are in compliance with Guy Carpenter Professional Standards
• Perform other job-related duties as assigned.

What you need to have:

• 2 to 3 years of relevant experience in processing Treaty Technical accounts in a reinsurance/broking background.
• Excellent verbal and written communication skills. Fluent in English is a must to liaise with regional teams.
• Proficiency in Microsoft Office Applications (Word, Excel, PowerPoint) required.
• Adaptability to thrive in complex environments.

What makes you stand out:

• Highly motivated and meticulous.
• Strong creative problem-solving and analytical skills.
• Able to multi-task and work well under pressure.
• Able to work independently as well as within a team.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

At Guy Carpenter, you can be your best. We work on challenges that matter with colleagues who help bring out our best. Our uniquely collaborative environment will empower you to focus on your personal and professional success, learning from top specialists in the (re)insurance industry and leading you towards a rewarding and impactful career.

Guy Carpenter, a business of Marsh McLennan (NYSE: MMC), is a leading global risk advisory and reinsurance specialist and broker. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit , or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

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Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title And Summary
Consulting Manager/Managing Consultant, Advisors Client Services, Marketing

All About Us
Mastercard Advisors, the professional services arm of Mastercard, provides payments-focused consulting services (including business strategy, proposition & operating model design, performance optimisation, marketing, information and risk management) to financial institutions and merchants worldwide.

With its unique payments expertise, deep understanding of customer needs and successful track record in addressing complex challenges throughout the payments lifecycle, Mastercard Advisors has established a strong track record of successfully addressing the challenges and opportunities of its clients

• Are you motivated by developing new consulting models, leading to insights into issues and developing recommendations that add real value to clients?
• Can you develop key hypotheses and construct logical storylines?
• Do you want to play a key role in driving a world beyond cash?

Your Responsibilities

• Obtain data from multiple sources, collate, analyse, and triangulate information to develop reliable fact bases
• Apply a range of quantitative and qualitative analytical techniques to rigorously identify client issues and synthesize analysis into clear, sound recommendations;
• Structure and prepare draft reports and steering committee presentations that require minimal editing
• Confidently deliver presentations to internal and external clients
• Plan, organize and structure own work and that of Analysts to manage time and effort effectively within project budget / profitability expectations
• Extract intellectual capital from engagement work and actively share tools, methods and best practices across projects
• Support Mastercard Advisors and local market account teams in client relationship management and business development effort

All About You

• Demonstrable consulting skills or equivalent business management experience and internal consulting experience in a major financial institution
• Bachelor's degree or equivalent qualification. Advanced degree or MBA preferred
• Professional level English language capability/ and local language
• Strong analytical, interpretive and problem solving skills, including the proven ability to interpret large amounts of data, some of it ambiguous, and translate it into concise rational output that includes recommendations based upon core findings.
• Strong presence & communication skills – both interpersonal & written
• Excellent client management & engagement management skills; collaborates well across multiple communication channels
• Proven team player with proven ability to work with all levels in a highly intellectual, collaborative, and fast paced environment

Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Hi we are Upperclicks, a Digital Marketing Agency in Jakarta. We are looking for an opportunity for you who has a high interest in increasing sales & create revenue

PT. Digital Kaliber International has been a digital marketing agency specializing in Google Ads and Meta Ads since 2015. We currently manage many big clients for their digital advertisement and are looking for another team mate to join our ships

This position will do the following:

• Achieving the sales target.
• Acquiring new sales accounts and maintaining existing sales accounts.
• Manage day-to-day administration of client service.
• Make & compile the proposal for a client.
• Provide client service initial consultation and align it with the team members.
• Fully understand digital advertising/digital ecosystem

Job Requirement:

• Minimum education S1 (D3 with experience).
• 1+ year experience and proven sales record in advertising agency / media would be an advantage.
• Have a big desire to maintain relationship with new clients and existing clients.
• Have strong passion for sales
• Have an intermediate knowledge about: digital advertising, google ads, meta ads, internet marketing, marketing funnels, and how paid advertising works.
• Strong interpersonal and negotiation skills.
• Excellent in English both oral and written.
• Willing to learn new things & sharing knowledge.
• Discipline and good attitude is a must.
• Have a good presentation skill.
• Confident, Proactive, Quick learner, Team player, Self-motivated, Well organised.

Job Type: Full-time

Job Type: Full-time

Education:

• SMA/SMU/SMK (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Language:

• English (Preferred)

Deskripsi Pekerjaan:

• Membantu administrasi pelayanan medis agar dapat berjalan dengan baik dan lancar sesuai dengan peraturan dan kebijakan rumah sakit.
• Bertanggung jawab dalam hal pengawasan terhadap pelayanan kesehatan yang diberikan oleh staf medis kepada semua pasien dalam lingkungan rumah sakit agar sesuai dengan standar etika dan profesi yang tertinggi.
• Bertanggung jawab atas pengembangan SOP di bidang pelayanan medis dan penunjang medis.
• Bertanggung jawab untuk menindaklanjuti surat/dokumen yang belum diselesaikan oleh Medical Services & Ancillary Manager.
• Bertanggung jawab dalam pendistribusian Jadwal Dokter Spesialis dan Dokter Umum ke departemen lain yang terkait.
• Menjaga hubungan baik antara dokter dan departemen lain di lingkungan rumah sakit.
• Bertanggung jawab atas tugas lainnya yang berfungsi untuk memperlancar dan mendukung administrasi kegiatan pelayanan medis.
• Terlibat dalam penanganan masalah medikolegal yang terjadi di dalam lingkungan rumah sakit.
• Bertanggung jawab terhadap rekrutmen dokter sesuai kebutuhan RS.
• Bertanggung jawab dan bekerja sama dengan Komite Farmasi dan Terapi dalam membuat dan merevisi Formularium.
• Mengadakan pengawasan dan pelaporan ke Balai POM untuk obat-obat Narkotik dan Obat Keras atau hal-hal lain yang diperlukan yang berhubungan dengan peraturan pemerintah.
• Merencanakan program kegiatan di departemen farmasi Rumah Sakit.
• Menyiapkan semua laporan Farmasi bulanan baik eksternal maupun internal secara tepat waktu dan berkesinambungan.
• Memeriksa obat-obatan dalam crash cart dan floor stock untuk memastikan obat dalam kondisi yang baik dan dalam jumlah yang cukup.

Kualifikasi :

• Minimal S1 Kedokteran dan S2 Manajemen Rumah Sakit atau Administrasi Kesehatan atau dokter spesialis.
• Memiliki pengalaman minimal 2 tahun di bidang pelayanan medis dan penunjang medis.
• Memiliki pemahaman tentang sistem pelayanan kesehatan, manajemen medis, dan regulasi rumah sakit.
• Memiliki kemampuan komunikasi dan negosiasi dengan berbagai pemangku kepentingan (dokter, pasien, asuransi, regulator).
• Memiliki pengalaman dalam quality improvement dan medical investigation di rumah sakit.
• Penempatan di RSCA Medan (Jl. Listrik).

Customer Service

Full-time | WFO – Jakarta Raya

Apakah kamu senang berkomunikasi, meyakinkan orang, dan memberikan pengalaman layanan terbaik?

Di posisi ini, kamu tidak hanya menjadi pusat informasi bagi nasabah, tetapi juga berperan aktif dalam pitching kepada calon klien serta mendampingi mereka dalam proses transaksi trading.

Tentang Kami

PT Victory International Futures – Cabang Jakarta Kuningan adalah perusahaan jasa keuangan resmi yang diawasi pemerintah.

Melalui brand VIFX, kami menghadirkan akses ke pasar global (forex, indeks, CFD, komoditas), sekaligus mendukung klien melalui edukasi dan pendampingan agar berkembang sebagai trader maupun investor.

Tanggung Jawab

• Melakukan pitching kepada calon klien secara profesional dan meyakinkan
• Mendampingi nasabah dalam proses transaksi trading di platform perusahaan
• Memberikan informasi produk dan layanan yang jelas serta akurat
• Menjalin hubungan baik dengan nasabah untuk membangun loyalitas
• Menyampaikan masukan dari nasabah kepada tim terkait untuk peningkatan layanan

Kualifikasi

• Lulusan S1 (Komunikasi, Bisnis, atau jurusan terkait)
• Memiliki kemampuan komunikasi persuasif dan presentasi yang baik
• Pengalaman di bidang sales, customer service, atau financial services menjadi nilai tambah
• Mampu bekerja dengan target dan tetap tenang dalam situasi dinamis
• Fasih Bahasa Indonesia, dengan kemampuan Bahasa Inggris dasar
• Bersedia bekerja full-time dan hadir di kantor Jakarta

Kamu Akan Cocok Jika

• Senang melakukan pitching dan membangun relasi jangka panjang
• Responsif, solutif, dan proaktif membantu kebutuhan nasabah
• Tertarik pada dunia keuangan dan ingin berkembang di industri trading

Jenis Pekerjaan: Penuh Waktu

Pertanyaan Lamaran:

• Dimana domisili Anda saat ini
• Berapa usia Anda saat ini

Pengalaman:

• Sales / Marketing: 1 tahun (Diutamakan)

Basic Function:
Plan, organize, and control architectural group efficiently and effectively in providing excellent architectural engineering design services, including draft/sketch, schedule, AFE, manual, and detail design preparation, cost calculation and estimation, and material procurement for all jobsite area, in order to ensure the achievement of the customers' needs and requirements within the budget and time frame according to company's policies and procedures.

Job Requirements:
Education background, and work experience to succeed in this job roles are:
Education
S1 Architectural Engineering and Professional Management Project (PMP) and or S2 Management Business Administration

Experience in Project and Architectural Design Engineering more than 12 years. Preferable in Mining and or Oil Company

Financial
Manage multi discipline project value $200 million per year; Management of Change (AFE cost estimation level 4, Supplement AFE, and Projects Change Notice) to achieve project cost under run.

Non Financial

• Number of Project 120 project/ year
• Number of vendor relation 20 vendors
• Number of consultant relation 5 consultants
• Number of contractor relation more than 2 contractors
• Lead Discipline architectural
• Project Engineer to lead multi disciplines project
• Area Projects scope: All Jobsite
• Number or direct sub-ordinate 3 persons
• Number of manpower 4 staff (2 Staff and 2 Non Staff)

Working Location: Highland, all projects area

Deadline : 10 Sept 2025

Gambaran Pekerjaan :

1. Melakukan pembersihan harian ruang kantor, termasuk menyapu, mengepel, dan membersihkan perabot
2. Memastikan toilet, wastafel, dan area umum selalu bersih dan higenis
3. Mengatur dan mengelola persediaan peralatan dan bahan pembersih
4. Mengidentifikasi dan melaporkan masalah atau kerusakan untuk ditindaklanjuti.
5. Membantu kegiatan administrasi seperti penggandaan dokumen logistik atau dukungan operasional lainnya jika diperlukan.

Kualifikasi :

1. Memiliki setidaknya 1 tahun pengalaman dalam bidang jasa kebersihan atau pekerjaan serupa
2. Memiliki pemahaman yang baik tentang praktik pembersihan dan sanitasi yang efektif serta memahami dengan baik penggunaan alat-alat pembersih dan produk pembersih yang umum
3. Memiliki motivasi tinggi, teliti, dan dapat bekerja dengan cepat
4. Memiliki kemampuan komunikasi yang baik
5. Memiliki perhatian yang kuat terhadap detail dan komitmen untuk memberikan hasil yang bersih dan rapi.
6. Dapat bekerja dalam tim maupun mandiri
7. Berpenampilan rapi dan bersih serta memiliki kemampuan fisik yang sehat.
8. Bersedia bekerja sesuai jam kerja yang telah ditetapkan, termasuk shift malam dan akhir pekan jika diperlukan.