2,449 Network Troubleshooting jobs in Indonesia

Job Requirements:

• Minimum Bachelor Degree (S1) for any major related to IT (Computer Science, Mathematics/Physics, Electro, Telecommunication, Informatics, Information System, etc).
• Minimum has one year of working experience in related field
• Have a valid Cisco Certification (CCNA).
• Familiar with Cisco technology especially in Routing Switching and Service Provider.
• Have a good knowledge and conceptual in IGP (OSPF & ISIS), BGP, MPLS, L2/L3VPN and Traffic engineering.
• For fresh graduate, have a good knowledge and conceptual in OSI layer and TCP/IP, network and basic routing switching.
• Have a Linux skillset is an advantage.
• Able to communicate in English both oral and written.

Job Description:

• Eager to learn, Learning anything relative IT technology especially networking, data center, service provider, enterprise networking/routing-switching.
• Doing assessment for MOP and or LLD/design preparation for project implementation.
• Create MOP, and/or LLD.
• Installation, Integration and Migration for project implementation.
• Troubleshooting and reporting for network issue both software and hardware.
• Close Coordination with team.
• A candidate will be part of implementation/project team (Service Delivery Team).

• Maintain and immediate do remediation on the Tickets related to Network Performance and service degradation
• Send the ist Communication notification to users which is validated by company via email or intranet, and closing and/or escalating the ticket to Company's IT staff in case of necessity. The ticket will not be closed until company agrees that the issue is resolved.
• Maintain Fortinet Appliances on the Firewalls
• Maintain cisco Communication Servers and avaya pbx system
• Ensure the VoIP network has a qos
• Check the status of a registeredit Infrastructure to ensure that it is operating within acceptable limits
• To respond events generated by monitored device by creating ticket incident and assigned to concern parties
• To get acknowledge from concern parties that ticket has been response
• Send the IST Communication notification to users which is validated by company via email or intranet
• Be responsible for responding to alerts generated by the monitoring system, covering incident ticket creation, incident notification to company, Level-1 analysis and troubleshooting.
• Incident Report as part of vendor's responsibility must be submitted immediately after troubleshooting to company's it Staff completed with analysis and taken actions.
• Incident Report (could be using Flash Info mechanism) must be escalated it to all concern parties. Time to produce Flash Info will follow the sla defined later (example below 20 minutes).
• Use Tools to monitor the availability of systems servers and network line (i.e. Solarwind, etc).
• Proactively raise incident / problem into operational service desk or ticketing system regarding project activity where required
• Supporting for network and service desk improvement
• Implement pre approve standard change (change request management regarding project based)
• Provide risk or advice regarding pre-implementation project where required

• Proactively reminder or notify the team regarding project process and timeline implementation

• Minimum Qualifications: Minimum of a Diploma-3 Degree in Computer Science or a related field.

• Minimum 1 year of relevant experience handling network environments is required.
• CISCO CCNA or equivalent certification is highly preferred.
• Good knowledge of basic networking/telecommunication.
• Good knowledge of Microsoft Office and Microsoft Exchange.
• Basic knowledge of all enterprise hardware and software used within the organization.
• Familiar with network devices & software, including:
• Managing Firewall (CISCO ASA)
• Managing Proxy Server (CISCO WSA)
• Managing Wired and Wireless Networks (LAN/WAN/WIN/Wi-Fi/SD-WAN/VLAN)
• Managing Data Center Network (CISCO ACI)
• Managing Router, Distribution Switches, and other Network Devices
• Familiar with EIGRP

PT. Metrodata Electronics, Tbk is one of the leading Information & Communications Technology (ICT) companies in Indonesia. Over the course of nearly five decades, the Company has been forging strategic alliances with world-class information & communications technology & digital companies across the globe. It continues to allocate its resources to discover, develop, & deliver new & boldly promising innovative businesses, to accelerate Indonesia's digital transformation & usher in the fourth industrial revolution. The Company is the only national ICT company listed on the stock exchange, & it has received prestigious awards from numerous media outlets.

Requirements:

• Network engineer (1 person) with CCIE certification.
• Valid CCIE certification (Routing & Switching, Enterprise Infrastructure, or Security)
• Minimum 5 years of experience in large-scale network implementation and troubleshooting
• Experience in network infrastructure integration projects, including SD-WAN, BGP, MPLS, and other Cisco devices
• Implement and manage network security measures, including firewalls, intrusion detection/prevention, and access controls.
• Collaborate with IT teams to support servers, cloud environments, and enterprise applications.

• Bachelor's degree (S1) in Computer Engineering, Informatics Engineering, Information Systems, or related fields.
• 3–5 years of experience in Network Engineering or Network Administration.
• CCNP certification is highly preferred.
• Strong understanding of network support, maintenance, and troubleshooting.
• Knowledge of AADC (Azure Active Directory Connect), High Availability, and Redundancy concepts.
• Familiar with Software Defined Networking (SDN), especially Cisco ACI.
• Understanding of firewall systems such as FortiGate and Palo Alto Networks.
• Ability to work independently or in a team under tight deadlines.

Job Description

• Configure and manage network devices such as routers, switches, SD-WAN, SDN, and access points.
• Set up VLANs, subnetting, and routing to optimize network performance.
• Monitor network performance to ensure stable and secure connectivity.
• Perform troubleshooting and resolve network issues in a timely manner.
• Manage hardware and software updates, including firmware and configuration documentation.
• Prepare and maintain network topology diagrams, SOPs, and configuration backups.
• Coordinate with internal and external teams for infrastructure development and problem resolution.
• Monitor firewall logs and detect anomalies to prevent potential security breaches.

• Candidate must possess at least Bachelor's Degree in Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent.
• At least 3 Year(s) of working experience in the related field is required for this position is a plus.
• Required Skill(s): Configuration, & Troubleshoot Network,Security, VOIP & IP Telephony
• Preferably Staff (non-management & non-supervisor) specialized in IT/Computer - Network/Security/System/IP Telephony Engineer or equivalent.
• Possesing Cisco certifications (CCNA) will be preferable
• Problem solver and passionate in building infrastructure of communication data
• Strong Practical and theoretical of any networking concept.
• Having good communication skill and personality
• Able to corporate in team work
• Part-time

Responsibility :

• To analyze, prioritize, and complete network/security/telephony work order assignments to meet SLA's.
• Implement the network management system (monitoring, provisioning, and or automation)
• Install, configure and troubleshoot network, security,& IP telephony devices.
• Build project documentation
• Self learning and exploring to enhance skill and knowledge

Placement: Banking

Employment Status: Contract

Requirement:

1. Minimum 7 years of experience in network engineering, infrastructure management, or system integration.
2. In-depth knowledge of LAN/WAN, network protocols, routing, switching, VPN, and firewall configuration.
3. Familiar with network performance monitoring tools (e.g., SolarWinds, Nagios, Wireshark) and security frameworks.
4. Preferably holds certifications such as CCNP, CCIE, or equivalent.
5. Strong analytical and problem-solving abilities
6. Proficient in Bahasa Indonesia and English.

Job Description:

1. Lead and provide expert technical guidance for network infrastructure design, configuration, and optimization in digital technology projects.
2. Conduct network quality assurance and performance testing, including load, latency, and fault-tolerance assessments.
3. Evaluate network security measures, ensuring compliance with BI's standards and cybersecurity policies.
4. Perform root cause analysis of network issues, ensuring high availability and resilience of critical systems.
5. Collaborate with infrastructure, QA/QC, and application teams to validate network readiness for deployment.
6. Provide recommendations for improvement in network architecture, topology, and monitoring systems.
7. Support the implementation and testing of disaster recovery and redundancy strategies for digital assets.

KUALIFIKASI NETWORK ENGINEER

1. Minimal D3/S1 di bidang Teknik Informatika, Ilmu Komputer, Sistem Informasi, atau bidang terkait.

2. Minimal 2–3 tahun pengalaman sebagai Network Engineer / IT Infrastructure / System Engineer.

3. Pengalaman dalam mengelola server (Windows/Linux), termasuk konfigurasi dasar, hardening, dan integrasi dengan jaringan.

4. Pengetahuan dasar scripting/automation (misalnya Python, Ansible) untuk manajemen jaringan lebih efisien.

5. Memiliki Sertifikasi pendukung sangat dihargai, seperti:

CCNA (Cisco Certified Network Associate)

CCNP (Cisco Certified Network Professional)

CompTIA Network+

MikroTik Certified Network Associate (MTCNA)

1. Paham konsep jaringan komputer (LAN, WAN, TCP/IP, OSI Layer, DNS, DHCP, VPN).

2. Pengalaman dengan perangkat jaringan seperti router, switch, firewall.

3. Familiar dengan konfigurasi Cisco, MikroTik, Juniper, atau perangkat lainnya.

4. Mengerti penggunaan monitoring tools seperti Wireshark, PRTG, SolarWinds, Zabbix.

5. Mampu melakukan troubleshooting jaringan secara efisien.

6. Paham konsep network security.

7. Teliti dan mampu bekerja di bawah tekanan.

8. Komunikasi yang baik dan mampu bekerja dalam tim.

9. Bersedia bekerja di luar jam kerja jika ada gangguan atau kebutuhan darurat.

JOBDESK NETWORK ENGINEER

1. Mendesain dan membangun infrastruktur jaringan baru sesuai kebutuhan perusahaan.

2. Menentukan jenis dan konfigurasi perangkat jaringan yang diperlukan.

3. Menginstal dan mengkonfigurasi router, switch, access point, firewall.

4. Mengatur IP address management dan subnetting.

5. Konfigurasi VLAN, routing (static/dynamic), VPN, dan protokol lainnya.

6. Melakukan monitoring performa jaringan secara berkala.

7. Menangani gangguan jaringan (network downtime, latency, packet loss).

8. Mengimplementasikan sistem keamanan seperti firewall, IDS/IPS, ACL.

9. Melakukan audit dan pembaruan keamanan jaringan secara berkala.

10. Memberikan dukungan teknis terkait permasalahan jaringan.

11. Melakukan backup & recovery untuk konfigurasi perangkat jaringan dan server.

12. Menyediakan dokumentasi jaringan (topologi, konfigurasi, IP scheme) secara berkala.

13. Memberikan rekomendasi teknologi baru untuk meningkatkan availability dan security jaringan.

Job description:

• Design, implement, and maintain LAN/WAN, VPN, and firewall infrastructure.
• Monitor network performance and troubleshoot connectivity issues.
• Ensure network security through proper configuration and access controls.
• Collaborate with vendors and service providers for network upgrades and support.
• Document network architecture and operational procedures.

Requirements:

• Bachelor's degree in Computer Science, Telecommunications, or related field.
• Minimum 3 years of experience in network engineering or administration.
• Proficiency in routing, switching, and firewall technologies (Cisco, Fortinet, Juniper).
• Experience with network monitoring tools (e.g., SolarWinds, PRTG).
• Experience working in a similar business domain or industry is highly preferred.
• Certifications such as CCNA/CCNP, FCP, or equivalent are a plus.

Soft Skills:

• Strong troubleshooting and diagnostic skills.
• Effective communication and teamwork.
• Ability to manage multiple tasks and prioritize effectively.