768 No Experience Needed jobs in Indonesia

Customer Experience

IDR4000000 - IDR8000000 Y PT Toba Gabe Mamora

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Job Description

Hello Job Seeker

English One is looking for proactive, energetic, passionate individuals who have a desire to pursue a career in education. We are currently looking for Progress Advisors, who are required to consistently deliver on great service & sales targets by having a good relationship with customers. The candidate must show and take interest in the understanding of education systems, whilst having a passion for sales and service.

Placement : Bintaro Sector Nine -or- Sudimara Forestwalk

Requirements:

  • Bachelors Degree (S1) in Hospitality or Business
  • English Proficiency B2 / Toeic minimum 600 or equaivalent
  • Minimum working experience of 2 years in Sales and service role
  • Has great communication & social skills
  • Willing to work with target schemes and can handle work pressure
  • The Candidate must posses an example of outstanding character in responsibility, punctuality, reliability, patience and caring personality
  • Must possess the ability to follow instructions implicitly and want to learn new skills
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Customer Experience

Jakarta, Jakarta IDR8000000 - IDR12000000 Y Bibit

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Job Description

We are seeking a passionate Customer Experience who possesses excellent communication skills and a strong understanding of financial products to join our team. This role is ideal for fresh graduates with an interest in the investment and capital markets. As a Customer Experience, you will have the following responsibilities:

  • Serve as the primary point of contact for users, addressing inquiries and resolving issues in a timely and professional manner
  • Keep users informed about our products, features, and any updates by communicating with them
  • Liaise with internal and external stakeholders to ensure seamless service delivery

Requirements

  • Fresh graduates in Finance, Accounting, Business Management, or any related fields
  • Strong interest in investment and capital markets (preferably in stocks)
  • Excellent written and verbal communication skills
  • Exceptional problem-solving abilities and attention to detail
  • Able to type quickly with minimal errors
  • Customer-oriented mindset with a passion for delivering excellent service
  • Willing to work in a shifting arrangement
  • Having a capital market license is a plus

Benefits

  • Supportive teammates
  • Health insurance benefits
  • Self-development activities that support careers
  • Broaden your knowledge in financial investment
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Product Experience

Jakarta, Jakarta IDR6000000 - IDR12000000 Y Wall Street English

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We're Hiring: Street Talk Product Experience

Ready to be part of something that's changing how Indonesians learn English? Street Talk isn't just another English course; it's a conversation-focused learning platform that's helping Indonesian adults gain real confidence in speaking English.

We're looking for someone who loves figuring out what makes people tick and turning those insights into better experiences. As our Street Talk Product Experience team member, you'll be the bridge between our learners and our product, making sure every interaction feels personal and every improvement makes a real difference.

This isn't a typical office job. You'll wear multiple hats, work directly with learners, and see your ideas come to life in one of Indonesia's most exciting education companies.

What You'll Be Doing:
  • Develop early-stage product ideas based on user feedback and competitor research
  • Support sales and marketing efforts by communicating Street Talk's value in consultations
  • Conduct engaging first lessons and create personalized learning plans for new members
  • Manage learner communications through WhatsApp and email with quick, friendly responses
  • Design simple process improvements like templates and checklists to help the program run smoother
  • Handle day-to-day administrative tasks to keep everything organized and on track
What We're Looking For:
  • Good English communication skills and comfortable talking to learners about their goals
  • Detail-oriented person who can handle multiple tasks without losing track
  • Experience with customer service or education (1-2 years preferred, but fresh graduates welcome)
  • Comfortable using WhatsApp, email, and basic office tools
  • Someone who takes initiative and finds ways to make things work better
Why You'll Love Working Here:
  • Career Growth: We love promoting from within Your hard work will be recognized, and there's always room to grow.
  • Competitive Salary & Benefits: Competitive pay, health insurance, and other perks.
  • A High-Performance Culture: Join a team that thrives on challenges, rewards ambition, and pushes boundaries.
  • Job Security: No layoffs in the past three years—we're a company you can count on.
  • Collaborative Work Environment: Work alongside talented, driven individuals in a culture built on teamwork and communication.
About Gentem:

At Gentem Indonesia Lifelong Learning, we empower people through education, opening doors to new opportunities. As the parent company of Wall Street English Indonesia, CuriooKids, and Indies, we uphold the values of Family, Integrity, and Excellence, fostering a culture of collaboration, trust, and outstanding results. Committed to lifelong learning, we create opportunities for growth at every stage of life. If you're passionate about making an impact, you'll fit right in.

Ready to Make an Impact?

Apply now and be part of our mission to redefine education across Indonesia

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Shopping Experience

Jakarta, Jakarta IDR8000000 - IDR12000000 Y IKEA Indonesia

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What you'll be doing day to day:

  • Implement the local Customer Relations action plan, along with global solutions and tools to secure an easy, inspiring, and enjoyable shopping experience.
  • Lead a customer-focused culture, creating a welcoming, family-friendly atmosphere and ensuring positive experiences throughout the entire visit.
  • Manage fast, efficient, and customer-friendly after-sales services, including exchanges, returns, and complaints handling.
  • Use customer insights to identify and implement operational improvements and commercial solutions that increase satisfaction.
  • Secure balanced operational excellence in daily routines to support a smooth shopping journey.
  • Provide inspiring and motivating leadership for your team, building competence, engagement, and preparing succession.
  • Collaborate with internal and external partners (such as the Customer Support Centre) to deliver consistent, customer-oriented services.

We want you to be a person who:

  • Has a strong customer-focused mindset and a passion for creating positive shopping experiences in a multichannel retail environment.
  • Demonstrates proven leadership in a people-centric organization, with experience in developing individuals and teams, and is confident in engaging with large groups.
  • Thrives in a fast-paced, dynamic environment, is adaptable to change, and capable of making quick decisions.
  • Possesses excellent communication, negotiation, analytical, and problem-solving skills to resolve both customer and operational challenges.
  • Understands the end-to-end shopping process (including payment, buying, and after-sales), with strong attention to detail and accuracy.
  • Truly lives the IKEA culture and values, with a strong interest in home furnishing and life at home.
  • Brings experience in retail/customer service management, communicates fluently in the local language and English
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User Experience

Jakarta, Jakarta IDR1500000 - IDR4500000 Y PT Solusi Transportasi Indonesia

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Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

Demand Deliveries & Mobility serves as the demand growth engine for Grab, housed within the Central Deliveries & Mobility. Work is interdisciplinary - the team focuses on growing demand efficiently, with projects covering overall strategy, ideation, experimentation, and driving implementation of growth projects

Get to Know the Role

As the User Experience & Growth Lead, you will be responsible for improvements in user experience and growth across Grab's primary business. We are looking for a balance of strategy and implementation, where you will leverage data analysis and to derive actionable insights for user growth e.g., promotional spend prioritization by user, differentiated in-app experiences, retention and frequency boost, cross-selling facilitation, while leading daily coordination with Territory teams, Vertical teams, and the broader Grab Indonesia and regional stakeholders. You will report into the Head of User Experience & Growth, and be based onsite in Grab Jakarta office

The Critical Tasks You Will Perform

  • Oversee user experience and growth trend, including setting up and maintaining required monitoring tools
  • Perform in-depth analysis and investigation on specific user-related issues
  • Guide insights & innovation pertaining to user growth (i.e., acquisition, retention, and frequency enhancement) through a continuous iteration of historical trend analysis, identification of opportunities for A/B testing, collaboration with Product teams for improvement opportunities
  • Design programs to drive user growth and work with cross-functional teams to execute and be able to assess tradeoffs
  • Scale initiatives for nationwide rollout while contributing to refining long-term strategies for user experience & growth

Qualifications

What Essential Skills You Will Need

  • 4-6 years of analytical experience conjugated with business acumen, preferably in the tech industry
  • Quantitative discipline with business sense and complex analyses to a wide range of audiences, and translating these to actionable business insights
  • Proven track record of stakeholder management
  • Proficiency in SQL is preferable

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

  • We have your back with Term Life Insurance and comprehensive Medical Insurance.
  • With GrabFlex, create a benefits package that suits your needs and aspirations.
  • Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
  • We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
  • Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

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Customer Experience

Bandung, West Java IDR90000000 - IDR120000000 Y PT. Richeese Kuliner Indonesia

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About the role

Richeese Kuliner Indonesia is seeking a talented Public Relations & Customer Experience Manager to join our dynamic team in Bandung, West Java. This full-time position is a pivotal role within our Marketing & Communications department, responsible for crafting and delivering engaging experiences that strengthen our brand reputation and foster long-lasting relationships with our valued customers.

Responsibility:

  • Developing and implementing effective public relations strategies to amplify our brand's messaging and increase visibility across key media channels
  • Managing all customer-facing communications, including social media, website content, and customer service interactions, to ensure a consistent, positive brand experience
  • Collaborating cross-functionally with various teams to identify and address customer pain points, and implement solutions to enhance customer satisfaction
  • Monitoring and analyzing customer feedback and market trends to inform the development of new initiatives and campaigns

Requirements:

  • Minimum 8 years of experience in a public relations or customer experience management role, preferably within the food and beverage or consumer goods industry
  • Minimum of a bachelor's degree in Public Relations/Business Management
  • Excellent written and verbal communication skills, with the ability to craft compelling narratives and engage effectively with a diverse range of stakeholders
  • Proficient in data analysis and reporting, with the ability to use insights to drive strategic decision-making
  • Fluent English
  • Excellent interpersonal and collaboration skills, with the ability to work effectively in a team environment
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Customer Experience

IDR4000000 - IDR8000000 Y PT Mitracomm Ekasarana

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Job Description

Tanggung Jawab Utama:

  • Membantu pelanggan dengan berbagai kendala dan pertanyaan, melalui telepon, email, dan live chat dengan bahasa mandarin
  • Menindaklanjuti permintaan pelanggan secara akurat dan tepat waktu

Kualifikasi:

  • Minimal pendidikan D3/S1 semua jurusan, jurusan Bahasa Mandarin dan sejenis lebih disukai
  • Mahir berbahasa Mandarin, baik lisan maupun tulisan
  • Kemampuan komunikasi interpersonal yang sangat baik, dengan fokus pada layanan pelanggan
  • Fresh graduate terbuka untuk melamar
  • Memiliki pengalaman di bidang komunikasi lebih disukai

Benefit:

  • Gaji kompetitif
  • Bonus dan tunjangan lainnya
  • Kesempatan pengembangan karier
  • Pelatihan dan pengembangan berkelanjutan
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Customer Experience

Jakarta, Jakarta IDR9000000 - IDR12000000 Y Stockbit

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Job Description

We are seeking a passionate Customer Experience who possesses excellent communication skills and a strong understanding of financial products to join our team. This is a 3-month role as a maternity leave replacement. As a Customer Experience, you will have the following responsibilities:

  • Serve as the primary point of contact for users, addressing inquiries and resolving issues in a timely and professional manner.
  • Keep users informed about our products, features, and any updates by communicating with them.
  • Liaise with internal and external stakeholders to ensure seamless service delivery.
Requirements
  • Fresh graduates in Finance, Accounting, Business Management, or any related fields.
  • Strong interest in investment and capital markets (preferably in stocks).
  • Excellent written and verbal communication skills.
  • Exceptional problem-solving abilities and attention to detail.
  • Able to type quickly with minimal errors.
  • Customer-oriented mindset with a passion for delivering excellent service.
  • Willing to work in a shifting arrangement.
  • Having a capital market license is a plus.
Benefits
  • Supportive teammates
  • Health insurance benefits
  • Self-development activities that support careers
  • Broaden your knowledge in financial investment
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Customer Experience

Jakarta, Jakarta IDR15000000 - IDR30000000 Y PT. Mitracomm Ekasarana

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Job Description

Kualifikasi :

  • Minimal Pendidikan D3/S1 Semua Jurusan
  • Service Oriented
  • Pengalaman 1 tahun sebagai Contact Center/Call Center

Job Desc :

  • Menangani complain dari customer
  • Mengidentifikasi, mengevaluasi complain customer

Jenis Pekerjaan: Paruh Waktu

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Experience Study

Jakarta, Jakarta IDR6000000 - IDR12000000 Y Prudential Plc

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Job Description

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Experience Study on persistency

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

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