1,492 Operating Systems jobs in Indonesia

Job Responsibilities:

Resolve technical problem and answer queries by chat, telephone and web system

Diagnose, identify, isolate and analyze problems utilizing technical knowledge, historical incident records and knowledge base

Record, maintain and update customer support incidents

Doing preventive maintenance

Document all technical inquiries including Preventive Maintenance report

Job Requirements:

Minimum Bachelor degree in Technology/System Information

At least 1 year experience in Technical support for IT Infrastructure

Strong technical troubleshooting skills and problem solving

Basic Server and Networking knowledge

Participate in on-call rotation basis in order to provide 24/7 support for the customers if needed

Ability and desire to quickly learn products and technologies

Must have excellent communication skills and passion for providing professional class service

Able to work in team

Proficiency in English both written and spoken

Willing to work on After Office Hour and Weekend

Kualifikasi yang Dibutuhkan

• Minimum 1 year work experience
• Able to speak/understand English language
• Education D3/S1 Electric/computeral Engineering
• Fresh Graduate encourage to apply
• Have Experience with IP PBX (Asterisk, Alcatel)

Kesempatan

Kami dari PT. Arlisco Elektrika Perkasa sedang mencari kandidat berpengalaman untuk bergabung dengan kami sebagai Technical Support di Tangerang, Banten. Dalam peran ini, Anda akan memegang peran penting dalam memberikan dukungan teknis yang andal dan efektif kepada pelanggan kami yang bergerak di industri Electrical/Electronic Engineering.

Tanggung Jawab

• Menyediakan solusi tepat waktu untuk masalah teknis yang dialami pelanggan
• Menganalisis dan mengidentifikasi akar penyebab masalah, serta memberikan rekomendasi perbaikan
• Mengkoordinasikan dengan tim internal untuk memastikan penyelesaian masalah secara efisien
• Mendokumentasikan proses penanganan masalah dan memperbarui database pengetahuan internal
• Memberikan saran dan masukan untuk meningkatkan kualitas produk dan layanan kami
• Menjadi penghubung utama antara pelanggan dan tim teknis kami
• Melakukan proses sertifikasi barang hasil produksi (termasuk tes / uji) di Pusat Sertifikasi PLN
• Membina hubungan baik dengan pihak Pusat Sertifikasi PLN

Persyaratan

• Gelar Sarjana dalam bidang Teknik Elektro (S1)
• Minimal 1- 2 tahun pengalaman sebagai Technical Support atau peran teknis serupa
• Memiliki pemahaman yang mendalam tentang sistem dan komponen elektrik/elektronik
• Kemampuan analitis yang kuat untuk mengidentifikasi dan menyelesaikan masalah
• Keterampilan komunikasi yang excellent, baik secara lisan maupun tertulis
• Kemampuan beradaptasi dalam lingkungan kerja yang dinamis
• Bersedia untuk melakukan pembelajaran dan pengembangan diri secara berkelanjutan

Tentang Kami

PT. Arlisco Elektrika Perkasa adalah perusahaan yang bergerak di bidang Electrical/Electronic Engineering dengan reputasi yang kuat di Indonesia. Kami berkomitmen untuk menyediakan produk dan layanan berkualitas tinggi bagi pelanggan kami di berbagai sektor industri. Sebagai perusahaan yang tumbuh pesat, kami selalu mencari talenta terbaik untuk bergabung dan berkontribusi dalam mencapai tujuan kami.

Jika Anda tertarik untuk bergabung dengan tim kami dan siap untuk mengambil peran yang menantang ini, lamar sekarang juga

"Untuk melamar silahkan apply melalui web resmi Asuransi Bintang pada menu karir"

Kualifikasi :

• Pendidikan minimal S1 dengan IPK minimal 3.00
• Domisili: Jambi

Deskripsi Pekerjaan:

• Membantu mencetak dan mengirimkan polis-polis baru maupun perpanjangan ke tertanggung
• Membantu melakukan fungsi-fungsi teknik, diantaranya fungsi claim, underwriting, dan reassurance
• Membantu melakukan operasional kantor

Proses Rekrutmen & Seleksi:

1. Pengisian FAP (Form Aplikasi Pelamar)
2. Screening (administrasi, kesehatan, background check)
3. Pencocokan Kompetensi (test psikologi, test kompetensi, interview, test lain yg diperlukan)
4. Offering (penawaran)

DUKUNGAN OPERASIONAL

Melakukan dukungan dan pemeliharaan secara mandiri disertai dengan dokumentasi/logging yang sudah ditetapkan.

RENCANA PENGEMBANGAN

Melakukan perencanaan layanan baru, pengembangan layanan yang sudah ada beserta proyeksi kebutuhan hardware dan software

PEMELIHARAAN

Secara mandiri melakukan pemeliharaan terhadap sistem dan jaringan untuk mendukung kelancaran operasional perusahaan

INSTRUKTUR PELATIHAN

Menjadi instruktur/pembimbing bagi pemakai dan helpdesk dalam mempelajari, memahami produk dan cara mengoperasikan fasilitas MIS

PENGEMBANGAN PROFESI

Memelihara dan mengembangkan pengetahuan dan keterampilan teknis di bidang IT, terutama untuk produk yang digunakan/akan digunakan oleh MIS.

The following is a Job Description for this position :

• Ensure products/services function as expected and resolve customer issues.
• Provide product education, activation, and support.
• Coordinate with internal teams (Engineer/Product Team).
• Use ticketing systems (JIRA) actively.
• Maintain customer satisfaction.

The following are the requirements for this position :

• Bachelor's degree in Computer Science or related field.
• Min. 1 year experience as Technical Support (Fresh Graduates welcome).
• Strong problem-solving, analytical skills.
• Fluent in English (mandatory).
• Willing to work shifts and travel when needed.
• Female.
• Based in Jakarta.

Job Type: Full-time

Language:

• English (Required)

Job Vacancy – Technical Support (Fiber & FTTH)

We are a growing telecommunications manufacturing company and are currently seeking a Technical Staff (Fiber & FTTH) to join our team.

This is a full-time, on-site position based in West Jakarta.

Responsibilities:

Proficient in mainstream OLT configuration commands, including ZTE and HUAWEI VSOL OLTs.

Proficient in basic network communication protocols, including IPOE, PPPOE, and BRIDGE.

Familiar with ODN passive network products, optical fiber, optical splitters, PLCs, and related products.

Handle customer complaints promptly via WhatsApp or email.

Organize and conduct product launches or product meetings.

Travel and cooperate with the sales team to present product features.

Build and maintain strong, long-term business relationships with customers.

Prepare weekly reports and submit them regularly to the Technical Lead.

Qualifications:

Male or Female, 25–35 years old.

Minimum S1/Bachelor's degree in Telecommunications, Management, Business, or a related field.

Minimum 2 years of experience in Technical Support.

Experience with telecommunications companies or ISPs preferred.

Familiarity with FO and FTTH products.

Detail-oriented, goal-oriented, and focused on quality and accuracy.

Ability to work independently and collaboratively, and adapt to field work.

Fluent in English; Mandarin proficiency is an advantage.

Must hold a valid driver's license for both A and C categories.

Job Description:

• The following is a Job Description for this position :
• Ensuring that the product or service used by the user can function normally/run as it should
• Serving customers well
• Perform troubleshooting and also provide solutions to customer problems
• Provide education about products used by customers
• Provisioning and activating product services
• Coordinate a use case with an internal team, such as the Engineer/Product Team
• Active in using the ticketing system (JIRA)
• Ensuring customers are satisfied with the support provided by the company

Job Requirements:

• The following are the requirements for this position :
• Bachelor's degree in Computer Science or related field.
• Min. 1 year experience as Technical Support (Fresh Graduates welcome).
• Strong problem-solving and analytical skills.
• Fluent in English (mandatory).
• Based in Jakarta.

Quadra is a leading manufacturer of extra-large sintered stone slabs, providing innovative and sophisticated designs to elevate any space. As a rapidly growing company, we are dedicated to expanding our influence and collaborating with industry partners to bring ultimate luxury and craftsmanship to our customers.

We are now seeking talented individuals to join our team and contribute to our mission of celebrating the art of life through exceptional design.

Job Descriptions :

• Do supervision and monitoring project.
• Do the internal and external administration tasks and coordinate with other division.
• Do the site coordination with drafter, engineer, and sales.
• Conduct all activities to assure that work results fulfill quality standards of installation.
• Coordinate and assure work process to achieve target in quality and time.
• Handling the client's needs, requirements, complaints, and handover.

Job Requirements:

• Minimum Bachelor Degree in 
  Civil Engineering.
• At least 
  2 year(s)
   of working experience in the related field is required for this position.
• Required skill(s): Auto Cad, Good communication skill.
• Able to work underpressure.
• Full-Time position(s) available.
• Willing to be located in 
  Bali.
• Willing to travel extensively across 
  Bali & Lombok.
• Join 
  ASAP (As Soon As Possible).

*All the benefit and salary subject to depends on skill and related experiences